ah6 shampoo& treat hair and scalp - city and guilds · unit ah6 shampoo and treat hair and...

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Unit AH6 (City & Guilds Unit 031) Shampoo and Treat Hair and Scalp for African Type Hair Mandatory

This unit has four outcomes. As some are linked, you can be observed by your assessor for up to four outcomes at the same time. Outcome 1 Maintain effective and safe methods of working when shampooing, conditioning and treating hair Outcome 2 Shampoo the hair and scalp Outcome 3 Condition and treat the hair and scalp Outcome 4 Provide aftercare advice

Evidence requirements To achieve this unit you must practically demonstrate in your everyday work that you have met the standard for shampooing and treating the hair and scalp for African hair types. The standards cover things you must do (performance criteria), things that you must cover (range) and things that you must know.

What you must do Your assessor will observe these aspects of your performance on at least 3 separate occasions.

What you must cover You will see key words in bold on the ‘What you must do’ list. For each of these, there is a range of things that you must cover. From the range you must show that you have:

- used all of the conditioning and treatment products listed - used all the shampooing massage techniques - dealt with all the hair conditions listed - adapted your shampooing techniques for 2 out of the 4* scalp conditions listed - used all the conditioning massage techniques listed - given all the types of advice listed - *However, you must prove to your assessor that you have the necessary knowledge,

understanding and skills to be able to perform competently in respect of all the items in this range.

It is likely most evidence of your performance will be gathered from the observations made by your assessor but you may be required to produce other evidence to support your performance if your assessor has not been present.

Unit AH6 Shampoo and treat hair and scalp for African type hair

What you must do

Outcome 1 Maintain effective and safe methods of working when shampooing, conditioning and treating hair by

a) ensuring your client’s clothing is effectively protected throughout the service b) positioning your client to meet the needs of the service without causing them

discomfort c) ensuring your own posture and position whilst working minimises fatigue and the

risk of injury d) keeping your work area clean and tidy throughout the service e) removing waste immediately at the end of shampooing and treatment service f) using work methods that

- minimise the wastage of products - minimise the risk of cross-infection - make effective use of your working time - ensure the use of clean resources - minimise the risk of harm or injury to yourself and others

g) ensuring your personal standards of health and hygiene minimise the risk of cross-infection, infestation and offence to your clients and colleagues

h) using shampooing, conditioning and treatment products and equipment identified as a result of your consultation with the client

i) using equipment that is safe and fit for purpose j) replenishing low levels of resources, when required, to minimise disruption to your

own work and to clients * k) promptly identifying and reporting any products that need re-ordering to the

relevant person ** l) completing the shampooing and treatment service within a commercially viable

time m) completing client records, when required, so that they are accurate, easy to read

and up to date *** Observation 1 2 3 Achieved Date Candidate signature

Assessor signature

IV signature (if sampled)

* Covered by observation Date Covered by oral questioning Date ** Covered by observation Date Covered by oral questioning Date ** Covered by observation Date Covered by oral questioning Date


What you must do (continued)

Outcome 2 Shampoo hair and scalp by a) accurately identifying the condition of the hair and scalp using suitable visual and manual

checks b) using products and tools suitable for your client’s hair and or scalp condition c) adapting your shampooing massage techniques to meet your client’s - hair length and density - hair condition and scalp condition d) adapting the water temperature and flow to suit the needs of your client’s hair, scalp and comfort e) leaving your client’s hair and scalp - clean and free from shampoo

- free of excess water f) combing through clients’ hair, if required, prior to the next part of the service, without causing damage to the hair and scalp Observation 1 2 3 Achieved Date Candidate signature

Assessor signature


What you must do

You will be observed on at least three occasions



Outcome 3 Condition and treat the hair and scalp by a) applying suitable conditioning and treatment products to meet the needs of your

client’s hair and scalp, and following your salon’s and manufacturer’s instructions b) adapting your conditioning massage techniques to meet the needs of your client’s hair

and scalp c) accurately monitoring and timing the development of the conditioning treatment and

applying heat at the right temperature d) removing the conditioner and or treatment in a way that avoids disturbing the direction of

the cuticle e) combing through your client’s hair, if required, without causing damage to the hair and

scalp prior to the next part of the service f) leaving your client’s hair free of excess moisture Observation 1 2 3 Achieved Date Candidate signature

Assessor signature


“Protect your career by

protecting your hands when shampooing and conditioning”

Maurice Lister



Outcome 4 Provide aftercare advice by a) giving advice and recommendations accurately and constructively b) giving your client suitable advice on caring for their hair Observation 1 2 3 Achieved Date Candidate signature

Assessor signature


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Unit AH6 Shampoo and treat hair and scalp for African type hair What you must cover

Before ticking the circles below you must make sure that you have achieved ‘What you must cover’ in all the outcomes in which it occurs. Conditioning and treatment products Tick the conditioning and treatment products used in each observation. All conditioning and treatment products must be used.

1 2 3 surface reconstructers moisturising scalp treatments

Shampooing massage techniques Tick the shampooing massage techniques used in each observation. All shampooing massage techniques must be used. 1 2 3 rotary effleurage friction

Hair conditions Tick the hair conditions used in each observation. All hair conditions must be worked on. 1 2 3 chemically damaged

heat damaged environmentally damaged

Continues on next page

Scalp conditions Tick the scalp conditions covered in each observation. You must adapt your shampooing techniques for 2 out of the 4 scalp conditions listed, and you must understand how to deal with the other two. 1 2 3 dandruff affected

product build-up

traction alopecia

psoriasis

Conditioning massage techniques Tick the conditioning massage techniques used for each observation. Both must be used. 1 2 3 effleurage petrissage Advice Tick the advice given. All must be covered.

1 2 3 combing and brushing

frequency of shampooing

suitable shampooing and treatment products and their use

Observation 1 2 3 Achieved Date Candidate signature

Assessor signature



Comment form

This form can be used to record oral questioning, or for assessor/candidate comments, if required Comments Date 1

2

3


What you must know

You need to understand: Evidence

type Date Portfolio ref.

Salon and legal requirements 1. your salon’s requirements for client preparation E3 2. when and how to complete client records 3. the person to whom you should report low levels of resources

E3

4. your salons expected service time for shampooing and treating hair

E3

5. your own responsibilities under the current Control of Substances Hazardous to Health Regulations in relation to the use of shampoos and hair treatments

E3

6. your own responsibilities under the current Electricity at Work regulations

E3

7. your responsibilities under current Data Protection Legislation

E3

How to work safely, effectively and hygienically when shampooing, conditioning and treating hair

8. what is contact dermatitis and how to avoid contracting it whilst carrying out hairdressing services

E4 Centre files

9. the range of protective clothing should be available to clients

E3

10. how the position of your client and yourself can affect the desired outcome and reduce fatigue and the risk of injury

E3

11. the safety considerations which must be taken into account when shampooing and treating hair

E3

12. why it is important to keep your work area clean and tidy

E3

13. methods of working safely and hygienically and which minimise the risk of cross-infection and cross-infestation

E3

14. the importance of personal hygiene E3 Continues on next page

15. why it is important to check electrical equipment

used to aid the conditioning process E3

16. the importance of thoroughly rinsing hair to remove shampoo and treatments at the end of service

E3

17. methods of sterilisation used in hairdressing salons E3 Basic Science 18. the direction in which the hair cuticle lies and its

importance when disentangling wet hair E4 Centre files

19. how to identify scalp conditions and their cause (i.e. dandruff affected, product build-up, traction alopecia, psoriasis)

E4 Centre files

20. how shampoo and water act together to cleanse the hair

E4 Centre files

21. how the pH value of the products used affects the current state of the hair

E4 Centre files

22. the effects of water temperature on the scalp and structure of the hair

E4 Centre files

23. how the build up of products can effect the hair, scalp and effectiveness of other services

E4 Centre files

24. how the formulations of shampoos, conditioners and treatments vary to suit different hair conditions

E4 Centre files

25. how heat affects the hair during the conditioning treatment

E4 Centre files

26. how the conditioning treatments in the range affect the structure of the hair

E4 Centre files

27. the different coil patterns of African type hair and how this affects how the hair is handled and worked upon during shampooing and treatment processes

E4 Centre files

Products, equipment and their use 28. range of available shampooing, conditioning and

treatment products and equipment E3

29. the manufacturers’ instructions relating to the use of shampooing and conditioning products in your salon

E3

30. when and how to use shampoos, conditioning and treatment products to treat the hair and scalp conditions in the range

E4 Centre files

31. when the shampooing process should be repeated E3 32. what may happen if the incorrect shampooing and

treatment product is used E4 Centre files

33. how to use and handle equipment used during the conditioning treatment process

E3

34. when and how to use rotary, effleurage, friction and petrissage massage techniques should be used when shampooing different lengths and densities of hair

E4 Centre files

35. how to shampoo natural hair and the potential consequences of doing this wrongly

E3

36. when and how effleurage and petrissage massage techniques should be used when conditioning and

treating different lengths and densities of hair

E4 Centre files

37. when and how to apply conditioning treatment products to African hair types

E3

38. the circumstances when hair should not be combed through after shampooing and conditioning treatments

E4 Centre files

39. importance of removing excess conditioner and excess moisture from the hair at the end of the service

E3

40. the importance of de-tangling the hair from point to root

E4 Centre files

41. the importance of using shampoos and conditioners cost effectively

E3

Information to give to clients on hair maintenance and management

42. how to use combs and brushes and correctly comb hair from point to root

E3

43. how often to shampoo and cleanse the hair according to hairstyle, hair and scalp condition and lifestyle

E3

44. suitable conditioning treatments and the importance of regular conditioning

E3

45. the products to use for home care and those to avoid and why

E3

Shaded knowledge is covered in cross unit knowledge test. Tick if E3 was a GOLA test Tick if E4 was a GOLA test


Supplementary notes

Your assessor may use this space for any additional comments they may have about your work Comment Date

Unit sign-off This section must be signed when the unit is complete We confirm that this evidence is authentic and the assessments were conducted under specified conditions and that all the performance criteria, range and essential knowledge requirement have been met for this unit.

Candidate signature Date

Assessors signature Date

IV signature (if sampled) Date

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ah6 shampoo& treat hair and scalp - city and guilds · unit ah6 shampoo and treat hair and...

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