smartone dispatch user guide contents i . contents documentation information

SmartOne Dispatch

User Guide

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SmartOne Dispatch User Guide Contents

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Contents Documentation Information ................................................................................................................... 1

1. Product Overview ............................................................................................................................... 3

2. Login and Exit ..................................................................................................................................... 7

2.1 Logging in to SmartOne Dispatch ................................................................................................... 7

2.2 Exiting SmartOne Dispatch ........................................................................................................... 10

3. Voice .................................................................................................................................................. 11

3.1 Performing Voice Services ............................................................................................................ 11

3.1.1 Understanding the Call Pane .............................................................................................. 11

3.1.2 Answering or Ending a Call ................................................................................................. 13

3.1.3 Initiating a Half-duplex Individual Call ................................................................................. 15

3.1.4 Initiating a Full-duplex Individual Call .................................................................................. 15

3.1.5 Initiating a Group Call ......................................................................................................... 16

3.1.6 Initiating an Emergency Call ............................................................................................... 17

3.1.7 Initiating a Priority Call ........................................................................................................ 18

3.1.8 Initiating a Broadcast Call ................................................................................................... 18

3.1.9 Performing Ambience Listening .......................................................................................... 19

3.1.10 Initiating an All Call ........................................................................................................... 20

3.2 Monitoring a Contact ..................................................................................................................... 20

3.3 Overriding a Call ........................................................................................................................... 22

3.4 Interrupting a Call.......................................................................................................................... 22

3.5 Stunning/Reviving/Killing a Radio ................................................................................................. 23

3.5.1 Stunning/Reviving a Radio .................................................................................................. 23

3.5.2 Killing a Radio ..................................................................................................................... 24

3.6 Querying the Radio Status ............................................................................................................ 25

3.7 Checking the Subscriber Presence ............................................................................................... 25

3.8 Call Alert ....................................................................................................................................... 26

3.9 Setting a Dispatch Station ............................................................................................................. 26

3.9.1 Setting a TETRA Dispatch Station ...................................................................................... 26

3.9.2 Setting an MPT Dispatch Station ........................................................................................ 27

3.10 Performing Crosspatch ............................................................................................................... 28

3.10.1 Creating a Crosspatch Group ........................................................................................... 28

3.10.2 Setting the Crosspatch Group Alias .................................................................................. 29

3.10.3 Adding Members to a Crosspatch Group .......................................................................... 29

3.10.4 Initiating a Crosspatch ...................................................................................................... 30

3.10.5 Disabling a Crosspatch ..................................................................................................... 30

3.10.6 Enabling a Crosspatch ...................................................................................................... 30

3.10.7 Removing a Crosspatch Group Member........................................................................... 31

Contents SmartOne Dispatch User Guide

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3.10.8 Deleting a Crosspatch Group ............................................................................................ 32

3.11 Performing Simul-select Call ....................................................................................................... 32

3.11.1 Creating a Simul-select Group .......................................................................................... 32

3.11.2 Setting the Simul-select Group Alias ................................................................................. 32

3.11.3 Adding Members to a Simul-select Group ......................................................................... 33

3.11.4 Initiating a Simul-select Call .............................................................................................. 33

3.11.5 Removing the Simul-select Group Member ...................................................................... 33

3.11.6 Deleting a Simul-select Group .......................................................................................... 35

3.12 Performing DGNA ....................................................................................................................... 35

3.12.1 Creating a Dynamic Group ............................................................................................... 35

3.12.2 Modifying the Dynamic Group Alias .................................................................................. 36

3.12.3 Adding the Dynamic Group Members ............................................................................... 36

3.12.4 Initiating a Call to a Dynamic Group ................................................................................. 36

3.12.5 Removing a Dynamic Group Member ............................................................................... 37

3.12.6 Deleting a Dynamic Group ................................................................................................ 37

3.13 Initiating a Call to a Dispatcher ................................................................................................... 38

4. Message ............................................................................................................................................ 39

4.1 Sending a Message ...................................................................................................................... 39

4.2 Viewing the Received Message .................................................................................................... 42

4.3 Deleting a Message ...................................................................................................................... 42

5. AVL .................................................................................................................................................... 43

5.1 Understanding the Toolbar and Controls ...................................................................................... 43

5.2 Enabling the GPS Polling .............................................................................................................. 45

5.2.1 Polling the GPS Data of Multiple Radios Simultaneously ................................................... 46

5.2.2 Stopping Polling the GPS Data of Multiple Radios Simultaneously .................................... 47

5.2.3 Polling the GPS Data of a Single Radio .............................................................................. 47

5.2.4 Stopping Polling the GPS Data of a Single Radio ............................................................... 47

5.3 Showing a Radio on the Map ........................................................................................................ 47

5.4 Enabling the Single Locating Feature ........................................................................................... 48

5.5 Tracking a Radio ........................................................................................................................... 48

5.6 Centering a Radio on the Map ...................................................................................................... 50

5.7 Calling a Radio on the Map ........................................................................................................... 50

5.8 Performing DGNA/Crosspatch on the Map ................................................................................... 51

5.9 Genfencing Alarm ......................................................................................................................... 52

5.9.1 Adding a Region ................................................................................................................. 53

5.9.2 Adding a Rule ..................................................................................................................... 55

6. Phone call ......................................................................................................................................... 59

6.1 Making a Call via the Contacts Pane ............................................................................................ 59

6.2 Making a Call via the Dial Pad ...................................................................................................... 60

SmartOne Dispatch User Guide Contents

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7. History Track .................................................................................................................................... 61

7.1 Querying the History Track ........................................................................................................... 61

7.2 Replaying the History Track (Point-by-Point) ................................................................................ 63

7.3 Replaying the History Track (Show-All) ........................................................................................ 64

7.4 Exporting the History Track ........................................................................................................... 65

8. Report Enquiry ................................................................................................................................. 67

8.1 Querying Records ......................................................................................................................... 67

8.1.2 Querying Messages ............................................................................................................ 68

8.1.3 Querying Emergency Alarms .............................................................................................. 69

8.1.4 Querying Genfencing Alarms .............................................................................................. 70

8.2 Playing back a Call Recording ...................................................................................................... 71

8.3 Exporting Records ........................................................................................................................ 72

9. Emergency Alarm ............................................................................................................................. 74

10. Other Features ................................................................................................................................ 75

10.1 Website Browsing ....................................................................................................................... 75

10.2 Checking the Time ...................................................................................................................... 75

10.3 Playing a Local Video ................................................................................................................. 76

10.4 Setting the Foreground/Background ........................................................................................... 76

10.5 Writing a Memo ........................................................................................................................... 77

11. Setting the SmartOne Dispatch as an Operator .......................................................................... 79

11.1 Basic Settings ............................................................................................................................. 79

11.2 Voice Settings ............................................................................................................................. 80

11.3 PTT Settings ............................................................................................................................... 82

11.4 Alarm Settings ............................................................................................................................ 84

11.5 Map Settings ............................................................................................................................... 85

11.6 Video Settings ............................................................................................................................. 87

12. Setting the SmartOne Dispatch as an Administrator .................................................................. 88

12.1 Managing the System ................................................................................................................. 88

12.1.1 Adding a System ............................................................................................................... 88

12.1.2 Modifying a System .......................................................................................................... 89

12.1.3 Deleting a System ............................................................................................................. 89

12.2 Managing the Account ................................................................................................................ 90

12.2.1 Adding an Account ............................................................................................................ 91

12.2.2 Modifying an Account ........................................................................................................ 92

12.2.3 Deleting an Account .......................................................................................................... 92

12.3 Managing the Contacts ............................................................................................................... 93

12.3.1 Managing the Organization ............................................................................................... 93

12.3.2 Managing the Device ........................................................................................................ 96

12.3.3 Managing the Group ....................................................................................................... 100

Contents SmartOne Dispatch User Guide

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12.3.4 Managing the Staff .......................................................................................................... 103

12.4 Managing the Service Access Point (SAP) ............................................................................... 106

12.5 Managing the Status Message ................................................................................................. 108

12.5.1 Adding a Status Message ............................................................................................... 109

12.5.2 Modifying a Status Message ........................................................................................... 110

12.5.3 Deleting a Status Message ............................................................................................. 111

12.6 Managing the Crosspatch Group .............................................................................................. 111

12.6.1 Adding a Crosspatch Group ............................................................................................ 112

12.6.2 Modifying a Crosspatch Group ....................................................................................... 113

12.6.3 Deleting a Crosspatch Group .......................................................................................... 114

12.7 Managing the Predefined DGNA .............................................................................................. 115

12.7.1 Adding a Predefined Dynamic Group .............................................................................. 115

12.7.2 Modifying a Predefined Dynamic Group ......................................................................... 116

12.7.3 Deleting a Predefined Dynamic Group ........................................................................... 116

12.8 Changing the Administrator Password ...................................................................................... 117

12.9 Changing the Display Language ............................................................................................... 117

A Abbreviations .................................................................................................................................. 118

SmartOne Dispatch User Guide Documentation Information

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Documentation Information This section describes the conventions and revision history of this document.

Documentation Conventions Icon Conventions

Icon Description

Tip Indicates information that can help you make better use of your product.

Note Indicates references that can further describe the related topics.

Caution Indicates situations that could cause data loss or equipment damage.

Warning Indicates situations that could cause minor personal injury.

Danger Indicates situations that could cause major personal injury or even death.

Notation Conventions

Item Description

“ ” The quotation marks enclose the name of a software interface element. For

example, click “OK”.

Bold The text in boldface denotes the name of a hardware button. For example, press the

PTT key.

-> The symbol directs you to access a multi-level menu. For example, to select “New”

from the “File” menu, we will describe it as follows: “File -> New”.

Revision History Version Release Date Description

V2.0 04-2016

Added:

Operations in “1 Product Overview”

“3.8 Call Alert”

"4.3 Deleting a Message"

"5.9 Genfencing Alarm"

"7.4 Exporting the History Track"

Documentation Information SmartOne Dispatch User Guide

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Version Release Date Description

"8.1.3 Querying Emergency Alarms"

"8.1.4 Querying Genfencing Alarms"

"8.3 Exporting Records"

Auto answer feature in "11.3 PTT Settings"

Parameters in "Adding a device"

Parameters in "Adding a group"

Parameters in "Adding a staff"

Modified:

Parameters in "2 Login and Exit"

Operation scenarios for answering or ending a call in

"3.1.2 Answering or Ending a Call"

"9 Emergency Alarm"

V1.5.00 10-2015

Added:

“5.8 Performing DGNA/Crosspatch on the Map”

“9 Emergency Alarm”

“11.6 Video Settings”

Modified:

“3.8 Setting a Dispatch Station”

“6 Phone call”

“11.3 PTT Settings”

V1.0 04-2015 Initial release.

SmartOne Dispatch User Guide Product Overview

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1. Product Overview Hytera SmartOne Dispatch, consisting of the SmartOne Dispatch Client, SmartOne Dispatch Server,

and SmartOne Dispatch Gateway, is a professional digital dispatch system realizing the

intercommunication among conventional system, trunking system, analog system, PSTN, etc. It is

applicable for industries and sectors such as manufacturing, energy, public security, transport,

finance, water conservancy, social work, and military. Via the SmartOne Dispatch, the urgent notice and

command can be sent quickly and effectively to the target and the target status will be displayed.

Note

This document describes operations of all functions on SmartOne Dispatch, some of which require

licenses. If you have no permission to access any function, please contact us for the license.

In this document, the components of SmartOne Dispatch are referred to as:

SmartOne Dispatch Server: SmartOne Server

SmartOne Dispatch Client: SmartOne Client

SmartOne Dispatch Gateway: SmartOne Gateway

Main Interface Overview

The main interface of SmartOne Dispatch is shown as below.

Navigation Pane Workspace Status Pane

No. Name Description

Product Overview SmartOne Dispatch User Guide

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No. Name Description

1 Navigation

Pane

Provides the contacts and toolbox. In the contacts pane, you can make a

call to any contact by dragging the contact into the workspace. In the

toolbox, you can use tools such as the AVL, History Track, Dial pad,

Message, Report, etc.

2 Workspace

Provides the operation pane for calls, messages, map, etc. This area

also includes the settings menu, shortcut buttons for call services and

the recycle bin at the bottom. You can create or delete

multiple workspaces on actual requirements.

3 Status Pane Displays the information of the current dispatcher, call pane, call queue,

call records and emergency alarm.

Basic Operations

If you want to… Then…

Switch to the contacts

pane Click in the left navigation pane.

Switch to the toolbox

pane Click in the left navigation pane.

Search for a contact from

the contacts pane

Click in the contacts pane and enter the ID or alias of

the target contact.

Poll the GPS data of

multiple radios

Click in the contacts pane, then check to select the target radios and

click , and select the GPS polling interval.

Set the filter condition to

query the device

information.

Click in the navigation pane and then select the filter condition(s),

such as “Online”, “Offline”, “Subscribed”, “Unsubscribed”, etc.

Show the contact list Click .

Hide the contacts list Click .

Open a call pane or a

tool Drag and drop the target contact or tool to the workspace.

Delete a call pane or a

tool from a workspace

Drag the target call pane or tool to the in the lower right corner of

the workspace. Then move the pointer to the icon, and release the

SmartOne Dispatch User Guide Product Overview

5


mouse button when the icon changes to .

Use external PTT,

shortcut key, or PTT at

the bottom of

the workspace

Click on the upper left corner of the call pane, and then use the PTT

you want.

Mute the microphone Click .

Mute all calls Click .

Mute a selected call Click .

Mute all unselected calls Click .

Adjust the volume of a

selected call Click at the right side of .

Adjust the volume of all

unselected calls Click at the right side of .

Show the dispatch

station list Click in the contacts pane.

Show the crosspatch list Click in the contacts pane.

Show the simul-select

call list

Click in the contacts pane.

Show the DGNA list Click in the contacts pane.

Show the dispatcher list Click in the contacts pane.

Add a workspace Click at the top of the workspace.

Delete a workspace Click the target tab, and click in it.

Drag and drop

a workspace to a monitor

screen

Select the target , drag and drop it to another monitor screen.

Hide the navigation pane Click on the right of the navigation pane.

Hide the status pane Click on the left of the status pane.

Set the SmartOne Client Click at the bottom of the workspace.

Product Overview SmartOne Dispatch User Guide

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Check the information of

the current logged in

dispatcher

Click the dispatcher account button (e.g. ) in the upper

right corner of the main interface.

Open a call pane from

the call queue list or call

report

Click the target contact in the call queue list or call report.

Play a call recording Click at the end of the target call report.

Minimize the SmartOne

Client Click on the upper right corner of the main interface.

Exit the SmartOne Client Click on the upper right corner of the main interface.

SmartOne Dispatch User Guide Login and Exit

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2. Login and Exit This chapter introduces the operations to log in to and exit the SmartOne Dispatch.

2.1 Logging in to SmartOne Dispatch Step 1 Open SmartOne Dispatch to enter to login interface.

If this is your initial login to SmartOne Dispatch, go to step 2.

If you once logged in to SmartOne dispatch, go to step 3.

Step 2 Click to specify parameters. After settings, click or “Back” to return to the login

interface.

Login and Exit SmartOne Dispatch User Guide

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Parameter Description

Local

SIP

Local SIP IP Sets the IP address of the SmartOne Client for SIP services.

Port Sets the port number of the SmartOne Client for SIP services.

The default value is "5070".

Master

Server

Master Server

IP

Sets the IP address of the master SmartOne Server.

Note

If the SmartOne Server has two IP addresses, you must enter the one used for

interworking with the SmartOne client.

Port

Sets the port number of the master SmartOne Server.

The port number must be the same as “Locator Port” in section 5.1.5

“Platform Settings” in Hytera SmartOne Dispatch Installation and

Configuration Guide.


Master

Server

SIP

Master Server

SIP IP

Sets the IP address of the master SmartOne Server for SIP services.

The IP address must be the same as "Local SIP IP" in section 5.1.2 "SIP

Settings" in Hytera SmartOne Dispatch Installation and Configuration

Guide.

Note



Port

Sets the port number of the master SmartOne Server for SIP services.

The port number must be the same as "Local SIP Port" in section 5.1.2

"SIP Settings" in Hytera SmartOne Dispatch Installation and



Slave

Server

Slave Server

IP

Sets the IP address of the slave SmartOne Server.

Note



Port Sets the port number of the slave SmartOne Server.

SmartOne Dispatch User Guide Login and Exit

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The port number must be the same as “Locator Port” in section 5.1.5

“Platform Settings” in Hytera SmartOne Dispatch Installation and


Slave

Server

SIP

Slave Server

SIP IP

Sets the IP address of the slave SmartOne Server for SIP services.

The IP address must be the same as "Local SIP IP" in section 5.1.2 "SIP

Settings" in Hytera SmartOne Dispatch Installation and Configuration

Guide.

Note



Port

Sets the port number of the slave SmartOne Server for SIP services.

The port number must be the same as "Local SIP Port" in section 5.1.2

"SIP Settings" in Hytera SmartOne Dispatch Installation and


Step 3 Enter the user name and password, and then click “Login”.

Note You can obtain the user name and password from the SmartOne Dispatch administrator.

Step 4 (Optional) To check the information of the current logged-in dispatcher and SmartOne Dispatch,

click the account button (e.g. ) in the upper right corner of the main

interface.

After you click the button, the information of the dispatcher and the SmartOne Dispatch will

appear, as shown below.

Login and Exit SmartOne Dispatch User Guide

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2.2 Exiting SmartOne Dispatch Step 1 Click in the upper right corner.

A prompt “System is running. Are you sure to exit?” will appear.

Step 2 Click “OK” to exit.

SmartOne Dispatch User Guide Voice

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3. Voice This chapter describes how to make the voice dispatch.

3.1 Performing Voice Services This section describes how to initiate, answer, end and dispatch calls.

3.1.1 Understanding the Call Pane In a call pane, you can make call-related operations such as selecting the call type, setting the speaker

volume, etc. Since the call pane display varies with call types, we introduce the call pane with the

individual call in two typical systems (DMR trunking system and DMR conventional system) as the

example.

The following table describes call type buttons.

Button Description

Emergency call

Full-duplex call

Priority call

Broadcast call

Ambience listening

Individual call

Group call

Voice SmartOne Dispatch User Guide

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Button Description

All call

Crosspatch

Simul-select call

DGNA

Phone call (i.e. PSTN/PABX call)

Secondary dialing

The following table describes the call status explained by different background colors of the call pane.

Icon Description

Indicates that there is no ongoing call.

Indicates that you are speaking in the call.

Indicates that no one is speaking in the call.

Indicates that a radio subscriber is speaking in the call.

Indicates an emergency call.

To perform speaker and muting settings, do as follows:

Step 1 Click at the bottom of the call pane to expand the call pane.


13

Step 2 Click in the lower right corner of the call pane to enter the speaker and muting settings

interface, as shown below.

Step 3 Set the parameters and then click . Your settings will be saved automatically.

Select the desired speaker from the drop-down list, and select sound channel (“Left” or

“Right”) for audio output.

Set the mute level and muting duration.

3.1.2 Answering or Ending a Call You can answer or end a half-duplex or full-duplex call.

The following table describes operations in a half-duplex and full-duplex call.

Call Type If You Want to… Then…

Half-duplex call

Answer a call

If the call is made by a subscriber from the DMR trunking

or TETRA system, click the area with the green

background in the call pane.


14


Note

The auto answer feature can be enabled for calls made by

a subscriber from the DMR trunking or TETRA system.

For details on how to enable the auto answer feature, see

"11.3 PTT Settings".

If the call is made by a subscriber from a system other

than the DMR trunking or TETRA, you do not need to

perform any operation, and the call will be received

automatically.

Speak during a call

1. Wait until “PTT Idle” is displayed in the call pane.

2. Click the area with the green background in the call pane

to speak.

3. When you finish speaking, click the area with the green

background again to release the talk right.

End a call Click to expand the call pane, and then click .

Full-duplex call

Answer a call

If the call is made by a subscriber from the TETRA

system, by another dispatcher, or by a telephone

subscriber, click the area with the green background in

the call pane.


15


Note

The auto answer feature can be enabled for calls made by

a subscriber from the TETRA system. For details on how

to enable the auto answer feature, see "11.3 PTT

Settings".

If the call is not made by a subscriber from the TETRA

system, by another dispatcher, or by a telephone

subscriber, you do not need to perform any operation,

and the call will be received automatically.

Speaking during a call Speak into the microphone directly.

End a call Click to expand the call pane, and then click .

3.1.3 Initiating a Half-duplex Individual Call You will initiate an individual call in half-duplex mode by default. Here we take the individual call to a

radio subscriber in the DMR trunking system as the example. To initiate a half-duplex call, do as follows:

Step 1 Click the “Contacts” tab in the left navigation pane of the main interface to enter the contacts

pane.

Step 2 Select a contact in the contacts pane.

Step 3 Drag and drop the contact from the contacts pane to the workspace with the left mouse button.

A call pane will appear in the workspace, as shown below.

Step 4 Click “PTT” in the call pane to make a call.

3.1.4 Initiating a Full-duplex Individual Call You can initiate a full-duplex individual call only to radios in the TETRA system, another dispatcher, and

telephone subscribers.


16

Note

This section describes how to initiate a full-duplex individual call to a radio in the TETRA system. For

details on how to initiate a call to another dispatcher, see "3.13 Initiating a Call to a Dispatcher". For

details on how to initiate a phone call, see "6 Phone call".


pane.




Step 4 Click to enable the full-duplex mode. Then the button will change to .


3.1.5 Initiating a Group Call Initiating a group call in the trunking system


pane.

Step 2 Select a group call contact in the contacts pane.




Initiating a group call in the DMR conventional system


pane.


17

Step 2 Click and select a group call contact.



Note Alternatively, you can click in an existing call pane to expand it, and then select the

desired group from the drop-down list.


3.1.6 Initiating an Emergency Call You can initiate an emergency call to the radio subscriber or group. With the preemptive privilege, an

emergency call can terminate any ongoing call of lower priorities.

Note This call service is available only in the DMR conventional, DMR trunking, and TETRA systems.


pane.


Here we take the DMR radio subscriber as an example contact.



Step 4 Click the button in the call pane to enable the emergency call mode.

The button will change to accordingly.



18

3.1.7 Initiating a Priority Call You can initiate a priority call. The priority call is with the preemptive privilege, so your call request will be

satisfied by the system faster even on a busy channel.

Note This call service is available only in the DMR trunking and TETRA systems.


pane.





Step 4 Click the button in the call pane to enable the priority call mode.



3.1.8 Initiating a Broadcast Call A broadcast call is special group call from a dispatcher to a group of radio subscribers. During a

broadcast call, only the dispatcher can talk.

Note This call service is available only in the DMR trunking and TETRA systems.


pane.

Step 2 Select a group call contact in the contacts pane.





19

Step 4 Click the button in the call pane to enable the broadcast call mode. The button will change

to accordingly.


3.1.9 Performing Ambience Listening An authorized dispatcher can listen to the background noises of a radio remotely without the knowledge

of the radio subscriber. This feature is conducive to enhancing the radio subscriber’s safety.

Note This feature is available only in the DMR conventional, DMR trunking, TETRA, and XPT systems.


pane.





Step 4 Click the button in the call pane to enable the ambience listening mode.

Then the button will change to accordingly.

Step 5 Click “PTT” in the call pane to initiate the ambience listening.

After that, the target radio’s microphone will be always unmuted, allowing the dispatcher to

listen to the background noises and conversations for timely responses.


20

3.1.10 Initiating an All Call Initiating an all call in the MPT, DMR trunking, or XPT system


pane.

Step 2 Select an all call contact in the contacts pane.




Initiating an all call in the DMR conventional system


pane.

Step 2 Click and select the contact “All Call” in the dispatch station list.



Note

Alternatively, you can click in an existing DMR conventional call pane to expand it,

and then select the “All Call” from the drop-down list.


3.2 Monitoring a Contact You can monitor all voice calls and messages from the designated radio subscriber or group. You can

terminate the monitored ongoing individual call and group call, or interrupt the active call to speak.

Here we take monitoring the message from a radio in the DMR trunking system as an example.


21

To monitor a contact, do as follows:


pane.




Note If the monitoring fails, the icon will appear in the call pane. You can click the icon to

initiate the monitoring again.

To monitor the calls from a designated radio or group, skip the next step.

Step 4 Click the “Toolbox” tab in the left navigation pane to enter the toolbox pane.

Step 5 Drag and drop from the toolbox pane to the workspace with the left mouse button.

The a message pane will appear in the workspace.

When the monitored radio subscriber sends or receives a message, the message

information will be displayed in the message pane.


22

3.3 Overriding a Call You can forcibly terminate ongoing calls of a monitored individual or group.

Note This feature is available only in the DMR trunking and TETRA systems.

Step 1 Click in the call pane to expand it.

The expanded call pane is as shown below.

Step 2 Click to forcibly terminate the call.

3.4 Interrupting a Call You can interrupt any active half-duplex call that you are involved in or monitoring, so as to speak.


23

To interrupt a call, do as follows:


To interrupt a monitored call, do as follows:

Step 1 Click at the bottom of the call pane to expand it.

Step 2 Click the area with the blue background in the call pane to interrupt the call and speak.

After you finish speaking, click the area with the blue background again to release the talk right.

To interrupt an ongoing call that you are involved in, do as follows:

Step 1 Click at the bottom of the call pane to expand it.

Step 2 Click .

will change to , indicating that the call interruption service is enabled.

Step 3 Click the area with the green background in the call pane to interrupt the call and speak.

After you finish speaking, click the area with the green background again to release the talk

right.

3.5 Stunning/Reviving/Killing a Radio 3.5.1 Stunning/Reviving a Radio A stunned radio will be deprived of functions excluding: Registration, Revive, Kill, Authentication,


24

Ambience Listening and GPS Polling, so as to guarantee communication security in case the radio is

lost. To re-activate the stunned radio, a Revive command from the SmartOne Dispatch is required.

Note These features are available only in the DMR conventional, DMR trunking, and XPT systems.

You can only stun a radio with the authentication feature enabled.


pane.

Step 2 Right-click a radio and select “Stun” in the context menu, as shown below.

Step 3 In the “Tip” dialog, click “OK”.

Note After the radio is stunned, the option in the context menu will change to “Revive” accordingly. To revive the radio, right-click the radio and select “Revive” in the context menu.

3.5.2 Killing a Radio You can kill a radio. A killed radio will be deprived of all functions permanently, unless it is

reprogrammed by a qualified dealer.

Note This feature is available only in the DMR trunking system. You can only kill a radio with the

authentication feature enabled.


pane.

Step 2 Right-click a radio and select “Kill” in the context menu, as shown below.


25

Step 3 In the “Tip” dialog, click “OK”.

3.6 Querying the Radio Status You can check if a radio is stunned or killed.

Note This feature is available only in the DMR trunking system.


pane.

Step 2 Right-click the target radio and select “Status Query” in the context menu, as shown below.

A prompt indicating the successful operation will appear briefly at the top of the main interface.

3.7 Checking the Subscriber Presence You can check if a radio subscriber is online, so as to facilitate your dispatch.

Note This feature is available only in the DMR conventional and XPT systems.


pane.


26

Step 2 Right-click the target radio and select “Check Online” in the context menu, as shown below.


3.8 Call Alert When you want to call a radio subscriber who is inconvenient to answer your call (for example, the

subscriber is in a meeting), you can send a call alert notification to the radio subscriber.

Note This feature is available only in the DMR conventional and XPT systems.


pane.

Step 2 Right-click a radio and select “Call Alert” in the context menu, as shown below.


3.9 Setting a Dispatch Station 3.9.1 Setting a TETRA Dispatch Station You can set the operating mode and default group of a TETRA dispatch station. To make the settings,

do as follows:


pane.

Step 2 Click “Dispatch Station” to expand the dispatch station list, as shown below.


27

Step 3 Select a TETRA dispatch station, and click next to it.

A dialog box will appear, as shown below.

Step 4 Set the parameters as described in the following table.


Mode

Selects the operation mode of the TETRA dispatch station.

The options include “DMO” and “TMO”.

DMO: direct mode operation.

TMO: trunked mode operation.

Default Group Selects the default group of the dispatch station when it is operating

in DMO/TMO.

Step 5 Click “OK” to finish.

3.9.2 Setting an MPT Dispatch Station You can set the group and current group that an MPT dispatch station works in, so as to receive calls

from the MPT radios. To make the settings, do as follows:


28


pane.

Step 2 Click “Dispatch Station” to expand the dispatch station list, as shown below.

Step 3 Select an MPT dispatch station, and click next to it.

A dialog box will appear, as shown below.

Step 4 Set the parameters as described in the following table.


Subgroup Selects the number of the group that the MPT dispatch station works

in.

Current Group Selects the current group that the MPT dispatch station works in.


3.10 Performing Crosspatch You can add multiple groups from the same or different channels to a group. The radio subscribers

added into the group can make a call to each other.

3.10.1 Creating a Crosspatch Group Step 1 Click the “Contacts” tab in the left navigation pane of the main interface to enter the contacts

pane.


29

Step 2 Click “Crosspatch” and then click to create a crosspatch group.

3.10.2 Setting the Crosspatch Group Alias

Note This operation is only applicable for the dispatcher who is authorized to manage the crosspatch

group.

Step 1 Select a crosspatch group from the crosspatch list, and right-click it, as shown below.

Step 2 Select “Modify Property” in the context menu to open the “CrossPatch alias setting” dialog box,

as shown below.

Step 3 Enter the alias of the crosspatch group, and click “OK” to finish.

3.10.3 Adding Members to a Crosspatch Group

Note This operation is only applicable for the dispatcher who is authorized to manage the crosspatch

group.

Drag the target groups one by one from the contacts pane to the created crosspatch group with the left

mouse button.

When a member is added into the group successfully, the prompt “Succeeded.” will appear on the upper

side of the main interface.


30

3.10.4 Initiating a Crosspatch Step 1 Drag the target crosspatch group to the workspace.



Note To end the call, click to expand the call pane, and then click .

3.10.5 Disabling a Crosspatch After you disable a crosspatch, the crosspatch group member will be disallowed to initiate a crosspatch.

Note

This operation is available for the dispatcher who is authorized to manage the crosspatch group.

Select a crosspatch from the crosspatch list, and click the button at the end of it, as shown below.


3.10.6 Enabling a Crosspatch After you enable a disabled crosspatch, the crosspatch group member will be allowed to initiate a

crosspatch.

Note


Select a disabled crosspatch from the crosspatch list, and click the button at the end of it, as shown

below.



31

3.10.7 Removing a Crosspatch Group Member

Note


Step 1 Drag the target crosspatch to the workspace.


Step 2 Click to expand the call pane, as shown below.

Step 3 Click beside the target member.

Then a dialog box will appear, as shown below.

Step 4 Click “OK” to remove the member.

When the member is removed successfully, the prompt “Succeeded.” will appear on the upper



32

3.10.8 Deleting a Crosspatch Group

Note This operation is available for the dispatcher who is authorized to manage the crosspatch group.

Step 1 Select a crosspatch group from the crosspatch list, and click the button beside it.


Step 2 Click “OK” to delete the crosspatch group.

When the member is removed successfully, the prompt “Succeeded.” will appear on the upper


3.11 Performing Simul-select Call You can create a group with flexible selection of members, which can include the group and/or radio

subscriber. Only the dispatcher who creates the simul-select group can initiate a call to the group and

speak, and the recipients can only listen.

3.11.1 Creating a Simul-select Group Step 1 Click the “Contacts” tab in the left navigation pane to enter the contacts pane.

Step 2 Click “Simul-select Call” and then click to create a simul-select group.

3.11.2 Setting the Simul-select Group Alias Step 1 Select a simul-select group from the simul-select call list, and right-click it, as shown below.


33

Step 2 Select “Modify Property” in the context menu to open the “Simul-select alias setting” dialog box,

as shown below.

Step 3 Enter the alias of the simul-select group, and click “OK” to finish.

3.11.3 Adding Members to a Simul-select Group Select the target online radio subscriber and/or group in the contacts pane, then drag and drop them one

by one to the created simul-select group with the left mouse button.

When a member is added into the group successfully, the prompt “Succeeded.” will appear on the upper


3.11.4 Initiating a Simul-select Call Step 1 Drag and drop the target simul-select group to the workspace.



Note To end the call, click to expand the call pane, and then click .

3.11.5 Removing the Simul-select Group Member Step 1 Drag and drop the target simul-select group to the workspace.


34





Step 4 Click “OK” to remove the member.

Then the prompt “Succeeded.” will appear on the upper side of the main interface, as shown

below.


35

3.11.6 Deleting a Simul-select Group Step 1 Select a simul-select group from the simul-select call list, and click the button beside it.


Step 2 Click “OK” to delete the simul-select group.


below.

3.12 Performing DGNA You can temporarily create a dynamic group whose members are online radio subscribers within the

same system. The members of the group can make a call to each other.

Note This feature is available only in the DMR trunking and TETRA systems, and does not apply to the

multi-level dispatch scenario.

3.12.1 Creating a Dynamic Group Step 1 Click the “Contacts” tab in the left navigation pane of the main interface to enter the contacts

pane.

Step 2 Click “DGNA” and then click to enter the “DGNA” dialog box, as shown below.


36

Step 3 Enter the alias of the dynamic group, and click “Save” to finish.

Then the dynamic group will appear in the DGNA list, as shown below.

3.12.2 Modifying the Dynamic Group Alias Step 1 Right-click a dynamic group in the DGNA list and select “Modify Property” in the context menu.

The “DGNA alias setting” dialog appears.

Step 2 Modify the alias of the dynamic group, and click “OK” to finish.

3.12.3 Adding the Dynamic Group Members Select the appropriate online radio subscribers in the contacts pane, and drag and drop them one by one

to the existing dynamic group with the left mouse button.

When the members are added to the dynamic group successfully, the prompt “Succeeded.” will appear

on the upper side of the main interface, as shown below.

3.12.4 Initiating a Call to a Dynamic Group Step 1 Drag and drop the target dynamic group to the workspace.



Note


37

To end the call, click to expand the call pane, and then click .

3.12.5 Removing a Dynamic Group Member Step 1 Drag and drop the target dynamic group to the workspace.




Step 4 Click “OK” in the pop-up dialog box to remove the member.


below.

3.12.6 Deleting a Dynamic Group Step 1 Select the target dynamic group in the DGNA list, and then click to enter the

“Delete DGNA” dialog box, as shown below.


38


When the dynamic group is deleted successfully, the prompt “Succeeded.” will appear on the

upper side of the main interface, as shown below.

3.13 Initiating a Call to a Dispatcher You can make calls, which are in full-duplex mode, to another dispatcher.

Note

This feature does not apply to the multi-level dispatch scenario.


pane.

Step 2 Click “Dispatcher” and select the target dispatcher, then drag and drop the dispatcher contact

to the workspace with the left mouse button.



SmartOne Dispatch User Guide Message

39

4. Message This chapter describes how to send, receive, and delete messages.

There are two types of the message: text message and status message. The status message is

predefined by the administrator. For details, see “12.5 Managing the Status Message”.

Note

The text message service is available only in the DMR conventional, DMR trunking, TETRA, and

XPT systems.

The status message service is available only in DMR trunking and TETRA systems.

4.1 Sending a Message Step 1 Click the “Toolbox” tab in the left navigation pane of the main interface to enter the toolbox

pane.

Step 2 Drag and drop the from the toolbox to the workspace with the left mouse button.

Then the message pane will appear in the workspace, as shown below.

Step 3 Click to open the “Select recipients” dialog box, as shown below.

Message SmartOne Dispatch User Guide

40

Step 4 Select the recipient(s), and click , then click “OK” to confirm the recipient selection.

Tip You can enter the ID or alias of the radio to search for the target recipient.

You can also click to filter the online or offline recipients.

Step 5 Edit and send the message.

There are two methods to enter the message text:

Directly entering

Enter the message text in the text box, and click “Send” to finish.

Using the message template

a. Click to open the “Template” dialog box, as shown below.

SmartOne Dispatch User Guide Message

41

b. Select the template and click “Send” to finish.

Note The “Template” box saves the frequently used messages, facilitating your daily messaging. The operations on the template message are listed below:

To create a message template: enter the message text in the text box of the “Template”

dialog box, and then click to save the template.

To edit a message template: click at the end of the target message template, and

enter edit the text in the text box of the “Template” dialog box. Then click to save

the template.

To delete a message template: click at the end of the target message template, and

click “OK” in the pop-up dialog box.

To send the status message, do as follows:

a. Click to open the “Status Message” dialog box, as shown below.

b. Select the target status message, and click “Send” to finish.

Message SmartOne Dispatch User Guide

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Note Besides opening the message pane from the toolbox, you can also send a message to the contact by

right-clicking the contact in the contacts pane and selecting “Send Message” in the context menu.

4.2 Viewing the Received Message Step 1 Click the “Toolbox” tab in the left navigation pane of the main interface to enter the toolbox

pane.

Step 2 Drag and drop the from the toolbox to the workspace with the left mouse button.

Then the message pane will appear in the workspace, as shown below. And you can view the

received message(s) in the pane.

4.3 Deleting a Message To delete a message, right-click a message and select “Delete Message”.

SmartOne Dispatch User Guide AVL

43

5. AVL This chapter describes how to perform the operation on the map. In the following description, we take

operations on the radios in the DMR trunking system as the example.

Prerequisite

The file path of the target map is set. For details, see “11.5 Map Settings”.

Procedure

Step 1 Click the “Toolbox” tab in the left navigation pane of the main interface to enter the toolbox

pane.

Step 2 Drag and drop the map icon to the workspace with the left mouse button.

The map interface will appear as shown below.

Note

To change a map provider, click and select an appropriate one.

5.1 Understanding the Toolbar and Controls Before operating the map, you should understand the toolbar on the map, as well as the related controls

AVL SmartOne Dispatch User Guide

44

in the contacts pane.

The following table describes the tools in the toolbar.

Tool Description

Pans the map.

You can hold down the left mouse button and drag the mouse pointer to pan the

map.

Zooms in.

Zooms out.

Saves the current view.

Returns to the previously saved view.

: Calculates the distance. You can easily calculate the distance from one

location to another on the map. To be specific, click to choose the start location

and then the end location. At this time, the distance result is displayed on the right

of the toolbar. Please note that the new area result will overwrite the old one.

: Measures the area. Click to choose the start location, and then click other

locations on actual requirements. Then double-click to finish. The measuring

result is displayed on the right of the toolbar.

To change the distance tool to the area tool , hold down or

right-click it, or click the triangle at the bottom right corner of the tool to select

in the drop-down list, and vice versa.

Views the full map

You can view the full extent of the geographic data used in the map.

Selects the radio subscribers in an area on the map, so as to create a dynamic

group or crosspatch group for call. See “5.8 Performing DGNA/Crosspatch on the

Map” for details.

Clears the drawing.

Refreshes the map.

Sets the genfencing alarm. For details on how to set the genfencing alarm, see

"5.9 Genfencing Alarm".


45

Tool Description

Switches a map provider.

Displays the map in full screen mode.

Exits the full screen mode and displays in window mode.

The following table describes the controls in the contacts pane:

Item Description

This icon next to the search box is used to poll the GPS data of one or more

radios at the customized interval. You can click this icon and then click

“Subscribe” to poll the GPS data of the radio(s).

This icon next to the radio in the contacts pane is used to poll the GPS data of

that radio at the default interval. After you click it, it will change to

accordingly, indicating that the feature is enabled.

Shows a radio on the map. After you click it, it will change to accordingly,

indicating that the radio is not shown on the map.

Indicates an offline radio.

Indicates a stunned and offline radio.

Indicates a killed radio.

Indicates an online radio without the GPS data.

Indicates an online radio with the GPS data.

SmartOne Dispatch has already received the GPS data from the radio.

Indicates that a radio without the GPS data has triggered an emergency alarm or

a genfencing alarm.

Indicates that a radio with the GPS data has triggered an emergency alarm or a

genfencing alarm.

SmartOne Dispatch has already received the GPS data from the radio.

Filters the radios by status, including online, offline, subscribed and unsubscribed.

5.2 Enabling the GPS Polling You can enable the GPS polling feature, so the radio will transmit its GPS data to SmartOne Dispatch


46

and be displayed on the map.

Note

This feature is available only in the DMR conventional, DMR trunking, TETRA, and XPT systems.

5.2.1 Polling the GPS Data of Multiple Radios Simultaneously Step 1 Click the “Contacts” tab in the left navigation pane of the main interface to enter the contacts

pane.

Step 2 Click next to the search box, and check the radios in the pane.

Step 3 Click “Subscribe”, and then select the GPS polling interval.

After that, the icons next to the selected radios will change to accordingly.


47

5.2.2 Stopping Polling the GPS Data of Multiple Radios Simultaneously Step 1 Click the “Contacts” tab in the left navigation pane of the main interface to enter the contacts

pane.

Step 2 Click next to the search box, and select the target radios in the pane.

Step 3 Click “Stop” to finish.

After that, the icons next to the selected radios will change to accordingly.

5.2.3 Polling the GPS Data of a Single Radio Step 1 Click the “Contacts” tab in the left navigation pane to enter the contacts pane.

Step 2 Select the radio, and make corresponding operations in occasions listed in the following table.


Poll the GPS

data at default

interval

Click next to the selected radio.

Poll the GPS

data at

customized

interval

Right-click the selected radio and select “Subscribe” in the context menu. Then

select the interval.

5.2.4 Stopping Polling the GPS Data of a Single Radio Step 1 Click the “Contacts” tab in the left navigation pane of the main interface to enter the contacts

pane.

Step 2 Enter the radio ID or alias in the search box to quickly search for the target radio.

Step 3 Click next to the radio or right-click the radio, and then select “Unsubscribe” in the context

menu.

After that, the icons next to the selected radio will change to accordingly.

5.3 Showing a Radio on the Map The radio will be displayed on the map automatically after you enable its GPS polling feature.

Note



pane.


48

Step 2 Click for the appropriate radio in the contacts pane to finish.

When the icon changes to , the radio will be displayed on the map as soon as its GPS data

is received by SmartOne Dispatch.

Note To cancel showing the radio on the map, click . Then the icon will change to accordingly.

5.4 Enabling the Single Locating Feature You can send a single locating request. After that, the radio with the GPS feature activated (i.e. the

icon will be displayed on the radio screen) will transmit its GPS data to SmartOne Dispatch and be

shown on the map for once.

Note



pane.

Step 2 Select the target radio, and right-click the radio to select “Single GPS Polling” in the context

menu.


5.5 Tracking a Radio

Caution

You are allowed to track one radio at a time. To switch the tracked target, you need to cancel the

tracking of the current radio first.


49

You can only track a radio on the map successfully when the radio has already transmitted its

GPS data to SmartOne Dispatch (radio icon: ) and is shown on the map.



pane.

Step 2 Select the target radio, then right-click it and select “Track” in the context menu, as shown

below.

Note To cancel tracking, select “Cancel Track” in the context menu.

When the radio is being tracked, you can view the real-time movement of it on the map, as

shown below.


50

5.6 Centering a Radio on the Map If a radio has already transmitted its GPS data to SmartOne Dispatch, you can center it on the map.

To center a radio on the map, do as follows:

Note



pane.

Step 2 Select the target radio, then right-click it and select “Center on Map” in the context menu, as

shown below.

After that, the radio will be displayed in the center of the map, facilitating you to view it.

5.7 Calling a Radio on the Map

Note


Step 1 Click the target radio on the map to open the call pane, as shown below.


51

Step 2 Make a call (See “3.1 Performing Voice Services” for operations on the corresponding call).

Note To close the call pane, click on the upper right corner of it.

5.8 Performing DGNA/Crosspatch on the Map You can create a temporary dynamic group or crosspatch group by selecting the radio subscribers from

the map flexibly. To be specific, you can draw a circle on the map to select the radio subscribers, and

they will be added to a group automatically. Then you can initiate a call to the group directly.


Step 1 Click to choose a start location on the map, and move the mouse pointer to draw a circle. Then

click again to finish drawing when all the target radios are in the circle.

In the following figure, we take the radios in different systems as the example.


52

Note

If the selected radios are within the same systems, they will be added to a dynamic group

automatically. Then a dynamic group call pane will appear on the map.

If the selected radios are in different systems, they will be added to different dynamic

groups and then a crosspatch group automatically.

Step 2 Click “PTT” in the desired call pane to make a call.

5.9 Genfencing Alarm When a radio subscriber enters or leaves a specific region, SmartOne Dispatch will generate a

genfencing alarm. You can add such regions and specific rules for genfencing alarms.

Note To query detailed information about genfencing alarms, see 8.1.4 Querying Genfencing Alarms.

This feature is available only in the DMR conventional, DMR trunking, TETRA, and XPT systems,

and this feature does not apply to the multi-level dispatch scenario.


53

5.9.1 Adding a Region To add a region for genfencing alarms, do as follows:

Step 1 Click in the toolbar of the map.

The “Geofencing Alarm” dialog is shown.

Step 2 Click “Add” and then set the following parameters:

Name: enter a region name.

Color: select a color for the region.

Description: enter a brief description for the rule.


54

Step 3 Click “Draw”. On the map, click a point to start, click different points to define a region, and then

double-click on the map to end.


55

Step 4 Click “Save”.

Note To modify a region, select the region and then click “Edit”. To delete a region, select the region and then click “Delete”. To clear a region on the map, click after the region name. To display a region on the map, click after the region name.

5.9.2 Adding a Rule To add a rule for genfencing alarms, do as follows:

Step 1 Click in the toolbar of the map.

The “Geofencing Alarm” dialog is shown.


56

Step 2 Click “Rule”.

The “Rule” dialog is displayed.


57

Step 3 Click “Add” and set parameters by referring to the following table.


Name Enters the rule name.

Trigger

Condition Selects a condition for triggering a genfencing alarm.

Description Presents information about the rule.

Available

Period Selects this option to set the period during which the rule takes effect.

Start Time Sets the start time the rule will take effect.


58


End Time Sets the end time the rule will stop taking effect.

Select All Applies the rule to all regions or radios.

Step 4 Click “Submit”.

Note To modify a rule, select the rule and then modify related parameters. To delete a rule, select the rule and then click “Delete”.

SmartOne Dispatch User Guide Phone call

59

6. Phone call This chapter describes how to make a call to a telephone.

6.1 Making a Call via the Contacts Pane Step 1 Click the “Contacts” tab in the left navigation pane of the main interface to enter the contacts

pane.





Note For the operations to answer or end the call, see “3.1.2 Answering or Ending a Call”.

Step 5 (Optional) If you need to perform secondary dialing during the call, click in the call pane to

open the dial pad, as shown below, and click the numeric buttons in the dial pad to type the

number.

Phone call SmartOne Dispatch User Guide

60

6.2 Making a Call via the Dial Pad Step 1 Click the “Toolbox” tab in the left navigation pane of the main interface to enter the toolbox

pane.

Step 2 Drag and drop the from the toolbox pane to the workspace with the left mouse button.

A dial pad will appear in the workspace, as shown below.

Step 3 Click the numeric buttons in the dial pad to type the phone number, and then click “PTT” in the

dial pad to make the call.

Note To answer/end the call, see “3.1.2 Answering/Ending a Call”.

Step 4 (Optional) If you need to perform secondary dialing during the call, click the numeric buttons in

the dial pad to type the number.

SmartOne Dispatch User Guide History Track

61

7. History Track You can query the radio subscriber’s moving track and play it in accordance with the radio ID, alias or

time period, and then replay the track via the following ways:

Point by Point: To play back the moving track point by point.

Show All: To play back the whole track.

To enter the history track interface, click the “Toolbox” tab in the left navigation pane of the main

interface to enter the toolbox pane, and then drag and drop to the workspace with the left mouse

button. The history track interface will appear in the workspace, as shown below.

Note For the operations on the map toolbar, see “5.1 Understanding the Toolbar and Controls”.

This feature does not apply to the multi-level dispatch scenario.

7.1 Querying the History Track Step 1 Enter the radio ID or alias keyword in the search box in the history track pane, and then select

the target radio from the drop-down list, as shown below.

History Track SmartOne Dispatch User Guide

62

Step 2 Click in the “Start Time” and “End Time” boxes respectively to set the start time and end

time (maximum interval: 7 days).

Step 3 Click “OK”.

Step 4 Click “Search” to query the history track.

After querying, you can play back the track. If no result is found, the prompt “No record” will

appear.


63

7.2 Replaying the History Track (Point-by-Point) Step 1 Search for the history track of a radio.

Step 2 Select “Point by Point” and then click to replay the track point by point.

The radio’s alias, receiving time, GPS time, longitude, latitude, speed, and direction will be

shown on the map.

The following table describes other operations during the replaying.

If You Want to… Then…

Adjust the replaying speed. Drag the slider .

Pause the replaying. Click .

Stop the replaying. Click .


64

When replaying is done, the prompt “Playback completed” will appear at the top of the main

interface.

7.3 Replaying the History Track (Show-All) Step 1 Query the history track of a radio.

Step 2 Select “Show All” to play back the whole track.


65

7.4 Exporting the History Track Step 1 Search for the history track of a radio.

Step 2 Click .


66

Step 3 In the displayed “Export to” dialog, specify the directory to save the history track and the file

name. Then click “Save”.

SmartOne Dispatch User Guide Report Enquiry

67

8. Report Enquiry This chapter describes how to query and export the report. There are two types of report, including the

Call and Message reports.

To enter the “Report” interface, click the “Toolbox” tab in the left navigation pane to enter the toolbox

pane, then drag and drop to the workspace with the left mouse button. The “Report” interface will

appear in the workspace, as shown below.

Note This feature does not apply to the multi-level dispatch scenario.

8.1 Querying Records You can query the records of call recordings, messages, emergency alarms, and genfencing alarms.

Querying Call Recordings

Step 1 Select “Call” from the “Report Type” drop-down list. Then set the related search conditions,

such as the start time, end time, and caller.

Report Enquiry SmartOne Dispatch User Guide

68

Step 2 Click “Search”.

The results meeting the search conditions are displayed.

8.1.2 Querying Messages Step 1 Select “Message” from the “Report Type” drop-down list. Then set the related search conditions,

such as the start time, end time, and sender.


69



8.1.3 Querying Emergency Alarms Step 1 Select “Emergency Alarm” from the “Report Type” drop-down list. Then set the related search

conditions, such as the start time, end time, and sender.


70



8.1.4 Querying Genfencing Alarms Step 1 Select “Genfencing Alarm” from the “Report Type” drop-down list. Then set the related search

conditions, such as the start time, end time, and radio.


71



8.2 Playing back a Call Recording Step 1 Query call recordings.

Step 2 Select a call recording in the call recording list, and click in the “Playback” column or click

at the bottom of the “Report” interface to play back the call recording.


72

The following table describes other operations for the playback.


Pause. Click .

Stop the playback. Click .

Play back the previous recording. Click .

Play back the next recording. Click .

Adjust the recording volume. Drag the slider .

Play back the recording at a specific time. Drag the slider .

8.3 Exporting Records The records of call recordings, messages, emergency alarms, and genfencing alarms are exported in

the same way. The following procedure introduces how to export the records of call recordings.

Step 1 Query the call recordings to be exported.

Step 2 Click “Export”.


73

Step 3 In the “Export to” dialog, specify the directory to export the call recordings and the file name.

Then click “Save”.

Emergency Alarm SmartOne Dispatch User Guide

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9. Emergency Alarm Note


You can view and handle the emergency alarm sent from the radio subscriber. In case of emergency,

the radio subscriber can make an emergency alarm via the radio, and the alarm will be sent to the

SmartOne Client. After receiving the emergency alarm, the SmartOne Client will display the alarm

information and give the alarm tone to alert you, so you can view and handle the alarm immediately.

The received alarm information will be displayed in the “Emergency” area, as shown below.

Click after you handle the emergency. Then the prompt “Handle success” will appear at the top of

the main interface, and the alarm information will disappear.

After receiving an explicit emergency alarm from the radio in the DMR trunking system (access via

the CSSI) and TETRA system (access via the CSSI), the SmartOne Client will automatically make

an emergency call to that radio if the parameter ”Auto setup emergency call” is selected (see “11.4

Alarm Settings”).

After receiving an implicit emergency alarm from the radio in the DMR trunking system (access via

the CSSI) and TETRA system ((access via the CSSI)), the SmartOne Client will automatically listen

to the background noises of the radio.

SmartOne Dispatch User Guide Other Features

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10. Other Features 10.1 Website Browsing Step 1 Click the “Toolbox” tab in the left navigation pane of the main interface to enter the toolbox pane,

then drag and drop to the workspace with the left mouse button.


Step 2 Enter the desired web address in the input box, and click “OK”.

Note When browsing a website, if you want to adjust the size of the web browser window, you can drag any of the four angles of the window with the left mouse button.

10.2 Checking the Time You can use the clock in the SmarOne Client to check the current time.

Click the “Toolbox” tab in the left navigation pane of the main interface to enter the toolbox pane, then

drag and drop to the workspace with the left mouse button.

After that, the clock will appear in the workspace, as shown below.

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10.3 Playing a Local Video Step 1 Click the “Toolbox” tab in the left navigation pane of the main interface to enter the toolbox pane,


Then the player will appear in the workspace, as shown below.

Step 2 Click “Open File…”, and then select the target video file from the pop-up dialog box.

Note Currently, the player supports some file formats, and WMV and AVI are recommended.

Step 3 Click “OK” to play the video.

Note When playing the video, you can make the following operations:

Click “Pause” to pause.

Click “Stop” to stop the video.

Click “Backward” to play the video backwards.

Click “Forward” to play the video forwards.

Move the in the bottom right corner to adjust the volume.

10.4 Setting the Foreground/Background Step 1 Click the “Toolbox” tab in the left navigation pane to enter the toolbox pane, then drag and drop

to the workspace with the left mouse button.


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77

Step 2 Set the parameters and click “OK” to finish.

See the following table for the parameter descriptions.


Background

Sets the picture as the background of the main interface.

You can select the picture position from the drop-down list. The options include: Tile,

Center and Stretch.

Local File Selects the local file.

URL Selects the file from the website.

This feature is not implemented.

10.5 Writing a Memo Step 1 Click the “Toolbox” tab in the left navigation pane of the main interface to enter the toolbox pane,


Then the corresponding pane will appear, as shown below.

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Step 2 Enter the content and click “OK”.

The memo will be displayed in the workspace.

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11. Setting the SmartOne Dispatch as an Operator You can set the SmartOne Dispatch as an operator.

Click at the bottom of the workspace to enter the settings interface, as shown below.

11.1 Basic Settings Click “Basic Settings” in the left navigation pane of the settings interface, and then you can set the

display language, how to display the radio and group, and the log parameters. After that, click “Save” to

save your settings.

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Language Settings Sets the display language of the SmartOne Client.

Monitor Object

Settings

Sets how the radio and the group will be displayed in the SmartOne Client. The

options include:

Alias

ID

Alias+ID

Single Log File

Size Sets the maximum size of a log file.

Log Level

Sets the severity threshold of the log including System, Error, Warning, Info

and Debug (in descending order). The log is generated during the SmartOne

Client operations.

Only the log with the severity equal to or above the threshold will be recorded in

the form of log file.

11.2 Voice Settings Click “Voice Settings” in the left navigation pane of the settings interface, and then you can set the

parameters for the audio devices and muting. After that, click “Save” to save your settings.


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Speaker

Selected

Speaker

Sets the speaker to output the voice of the currently selected call.

Select it from the drop-down list. You can also select the left/right

channel for output.

Unselected

Speaker

Sets the speaker to output the voice of the currently unselected call.

Select it from the drop-down list. You can also select the left/right

channel for output.

Emergency

Speaker

Sets the speaker to output the voice of the emergency alarm. Select

it from the drop-down list. You can also select the left/right channel

for output.

Record

Playback

Speaker

Sets the speaker to output the voice of the call recording. Select it

from the drop-down list. You can also select the left/right channel for

output.

Microphone Microphone Sets the microphone to input the voices. Select it from the

drop-down list.

Headset Enable Headset Sets whether to enable the headset. Currently this parameter is

read-only.


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Checked: to enable the headset.

Unchecked: not to enable the headset.

When this option is selected, the “Speaker” settings will be

invalid, which means that the voices will be outputted from the

headset rather than the speakers.

Speaker Sets the headset speaker to output the voices. Currently this

parameter is read-only.

Microphone Sets the headset microphone to input the voices. Currently this

parameter is read-only.

Mute

Mute Level

Sets the volume level of calls that are muted. The value 0 dB

indicates the voices are completely muted. A value larger than 0 db

indicates that the voices can be heard. Currently this parameter is

read-only.

Mute Duration

Sets whether to enable the mute duration.

After the set duration expires, the radio that is muted on the call

pane or the operation pane will automatically become unmuted.

Enable Local

Mute

Sets whether to enable the local mute feature. It is enabled when

selected. Currently this parameter is read-only.

11.3 PTT Settings Click “PTT Settings” in the left navigation pane of the settings interface, and then you can set the

parameters for the PTT operations. After that, click “Save” to save your settings.


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Enable Short

Press

Sets whether to enable the PTT short press. When it is enabled, you can click

“PTT” to speak during a call, instead of holding it down.

External PTT

Sets whether to use external PTT.

The feature will be enabled when this option is selected.

PeitelPS20: it is used as a microphone.

Hytera: the Hytera PTT has only one button. It is used to make a call,

consistent with the “PTT” button in the call pane.

COM

Sets the COM port that the external PTT is connected to. Select the port from

the drop-down list. This parameter is available when "Enable External PTT” is

selected.

Enable PTT

Shortcut

Sets whether to use a key on the keyboard as PTT shortcut. Available keys:

Space, F1-F12.

Normal Call

Sets the shortcut to make a normal call. This shortcut is consistent with the

“PTT” button in the call pane or the Hytera PTT.

This parameter is available when “Enable PTT Shortcut” is selected.

Call End Sets the shortcut to end a call.


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Emergency call Sets the shortcut to make an emergency call.


Auto Demand on

Connected (DMR3

Trunking)

Sets whether you can directly speak without clicking the PTT as soon as a call

you make is established.

This feature is available only in the DMR trunking system.

Auto Answer

Sets whether calls made by subscribers in the DMR trunking system (access via

the CSSI) or TETRA system (access via the CSSI) can be automatically

received.

By default, this feature is disabled.

Auto Disconnect

Sets whether a call will be ended when you release the PTT before the call is

established. This feature is valid when the call is initiated via PTT long press by

default.

This feature is available only in the DMR trunking system.

Enable Call Panel

Expanded

on Default

Sets whether to expand the call pane by default when it is dragged to

the workspace.


11.4 Alarm Settings Click “Alarm Settings” in the left navigation pane of the settings interface, and then you can set the

parameters for the emergency alarm operations. After that, click “Save” to save your settings.


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Center the alarm on map Sets whether to center the alarm sender on the map.


Auto setup emergency call

Sets whether to establish an emergency call to the alarm sender

automatically after the SmartOne Client receives an explicit emergency

alarm.


Enable alarm tone Sets whether to enable the emergency alarm tone.


Emergency Alarm Tone

Selects the directory where the file of the emergency alert tone is

stored. The SmartOne Client will output the alert when an emergency

alarm occurs. This parameter is available only when you select “Enable

Alarm Tone".

11.5 Map Settings Click “Map Settings” in the left navigation pane of the settings interface, and then you can set the

parameters for the map operations. After that, click “Save” to save your settings.


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Show radio flag on map

Sets whether to show both the radio icon and its information (such

as radio ID) on the map.

Currently this parameter is read-only.

Show detail by mouseover Sets whether to show the details of a radio when you hover the

pointer over the radio on the map.

Draw track Sets whether to show the real-time track of a radio on the map.

Currently this parameter is read-only.

Default GPS Polling Interval Sets the default time interval of GPS polling.

Google Map

City Selects the appropriate city depending on your actual needs.

Google

Offline Map Selects the Google offline map file.

MapX

MapX File Selects the map file.

Eagle-eye

Map File

Selects the eagle-eye map file. Currently this parameter is

read-only.

OpenStreet Map File Selects the map file. Currently this parameter is read-only.


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Map

11.6 Video Settings Click “Video Settings” in the left navigation pane of the settings interface, and then you can set the

parameters for the video call operations. After that, click “Save” to save your settings.


Server

Server IP Enters the IP address of the video server.

Port Enters the port number of the video server.

User Name Sets the user name for accessing the video server.

Password Sets the password for accessing the video server.

Microphone Microphone Sets the microphone to input the voices during the video call.

Speaker Speaker Sets the speaker to output the voices during the video call.

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12. Setting the SmartOne Dispatch as an Administrator

Note You are allowed to make the following operations when you log in to the SmartOne Dispatch as an

administrator.

12.1 Managing the System You can add, modify or delete the system.

After you log in to the SmartOne Dispatch as an administrator, you will enter the following interface.

12.1.1 Adding a System Step 1 Click “Add” in the “System” page.

Step 2 Set the parameters by referring to the following table, and then click “Save” to finish.


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89


ID Sets the system ID.

Range: 001-099

Alias Sets the system alias. Range: 1-16 characters

Type Sets the system type. Select it from the drop-down list.

Organization

This parameter is only available when the system type is set to “Hytera DMR

Trunking”.

Sets which level of the organization diagram the system belongs to in the

SmartOne Dispatch.

When the level is selected, the organization units configured in the Network

Management Client (NMC) will be added into the level through synchronization.

For the details of the organization diagram configuration, see “12.3.1 Managing the

Organization”.

12.1.2 Modifying a System Step 1 Select the target system in the “System” page, and click “Edit”, as shown below.

Step 2 Modify the parameters and then click “Save” to finish, as shown below.

12.1.3 Deleting a System Step 1 Select the target system in the “System” page, and click “Delete”, as shown below.


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Step 2 Click “OK” in the pop-up dialog box to finish, as shown below.

12.2 Managing the Account You can add, modify or delete the account.

Click “Account” in the left navigation pane to enter the appropriate page as shown below.


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12.2.1 Adding an Account Step 1 Click “Add” in the “Account” page.



User Name Sets the user name for the dispatcher to log in to the SmartOne Client.

Password Sets the password for the dispatcher to log in to the SmartOne Client.

Confirm Confirms the password again.

Alias Sets the alias of the dispatcher.

Role Sets the role that the dispatcher plays in SmartOne Dispatch.

Authorized

Organization

Specifies the organization authorized to the dispatcher. When an organization is

authorized to the dispatcher, he/she can view the radios and groups in the

organization.

Authorized

System

Specifies the system authorized to the dispatcher. When a system is authorized to

the dispatcher, he/she can dispatch the radios and groups in the system.

SAP

Selects the service access point (SAP) that the dispatcher is authorized to use.

When a SAP is selected, the calls made by the dispatcher will be forwarded to the

corresponding system through this SAP.

Functions Grants the dispatcher the permission to use the specified functions.


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12.2.2 Modifying an Account Step 1 Click to select the target account in the “Account” page, and click “Edit”, as shown below.

Step 2 Modify the account parameters and then click “Save” to finish, as shown below.

12.2.3 Deleting an Account Step 1 Click to select the target account in the “Account” page, and click “Delete”, as shown below.



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12.3 Managing the Contacts You can add, modify or delete the organizations, devices, groups and staff.

Click “Contacts” in the left navigation pane to enter the appropriate page as shown below.

12.3.1 Managing the Organization Click “Organization” to enter the “Organization” tab, as shown below.


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Adding an organization

Step 1 Click “Add” on the “Organization” tab.



Alias Sets the organization alias.

Org. Code Sets the organization code.

Device Icon

Sets the icon for all the devices that belong to the organization.

Finally, the displayed icon of a device depends on the latest settings between this

parameter and “Icon” set in the device pane (see “Adding a device”).

Clear Device

Icon

Sets whether to clear the selected icon.

Checked: to clear the selected icon.

Unchecked: not to clear the selected icon.

Longitude Enters the longitude that the organization is located at.

Latitude Enters the latitude that the organization is located at.

Organization Sets the parent organization which the organization belongs to.


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Modifying an organization

Step 1 Select the target organization on the “Organization” tab and then click “Edit”.

Step 2 Modify the parameters and then click “Save” to finish.

Querying an organization

To query an organization, enter the ID or alias of the organization in the search box.

Deleting an organization

Step 1 Select the target organization and then click “Delete”.

Step 2 Click “OK” in the pop-up dialog box to finish.


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12.3.2 Managing the Device

Note This feature is available only in the DMR conventional, DMR trunking (access via the DFSI), TETRA,

MPT, and XPT systems.

Click “Device” to enter the “Device” tab, as shown below.

Adding a device

Step 1 Click “Add” on the “Device” tab.


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ID Sets the ID of the device.

Alias Sets the device alias.

Serial Number Enters the serial number of the device.

System Selects the system which the device belongs to.

SAP Selects the SAP through which calls are forwarded to a system.

This parameter is available only when “System” is set to the DMR system.

Number Type

Selects the number type of a device.

The available options are as follows:

Individual Call Number: If the device to be added is not a telephone device,

select "Individual Call Number".

PSTN Number: If the device to be added is a telephone device, select "PSTN

Number".

This parameter is available only when "System" is set to the TETRA system.

Staff Specifies the staff to use the device.

Icon

Sets the icon of the device.

Finally, the displayed icon of the device depends on the latest settings between this

parameter and “Device Icon” set in the organization pane (see “Adding an


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organization”).

GPS

Confirms whether the device is with the GSP module (reserved).

Checked: indicates the device is with the GPS module.

Unchecked: indicates the device is without the GPS module.

Enable GPS

Sets whether the SmartOne Server will poll the GPS data of the device.

Checked: The SmartOne Server will poll the GPS data of the device.

Unchecked: The SmartOne Server will not poll the GPS data of the device.

Time Sets the time interval of GPS polling.

When both “Enable GPS” and “Time” are selected, you can set the time interval.

Or When you select the “Time” and “Distance” simultaneously, the “Or” and “And”

options will be available.

Or: Indicates that the GPS data will be transmitted to SmartOne Dispatch by either

time interval or distance interval.

And:Indicates that both conditions must be met. In other words, the GPS data will

be transmitted to SmartOne Dispatch by both time interval and distance interval.

And

Distance

Sets the distance interval of GPS polling.

When both “Enable GPS” and “Distance” are selected, you can set the distance

interval (unit: meter).

GPS Channel

Sets the type of the channel used to transmit the GPS data. The options include:

Main Channel

Secondary Channel

This parameter is available when “GPS " is selected.

with Display

Selects whether the device is with display.

When “Yes” is checked: indicates the device is with display.

When “Yes” is unchecked: indicates the device is without display.

RRS Interval

Sets how often the device will register with the base station.

This parameter is available only when “System” is set to the DMR conventional or

XPT system.

The default value is "900s".


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Vehicle

Registration

Identifier

Enters the registration ID of the vehicle that the device is used in.

Manufacturer Enters the name of the vehicle manufacturer.

Organization Selects the organization which the device belongs to.

Modifying a device

Step 1 Select the target device on the “Device” tab and then click “Edit”.


Querying a device

To query a device, enter the ID or alias of the device in the search box.

Deleting a device

Step 1 Select the target device on the “Device” tab and then click “Delete”.



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Deleting multiple devices

Step 1 Select the organization which contains the devices to be deleted.

Step 2 Select “Multiple Select”. Then select the devices to be deleted and click “Delete” next to

“Multiple Select”.


12.3.3 Managing the Group

Note

This feature is only applicable in the DMR conventional, DMR trunking (access via the DFSI), TETRA,



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Click “Group” to enter the “Group” tab, as shown below.

Adding a group

Step 1 Click “Add” on the “Group” tab.



System Selects the system which the group belongs to.

Group Type Selects the group type.

This parameter is available only when “System” is set to the MPT or XPT system.

ID Sets the group ID.

Alias Sets the group alias.

Organization Selects the organization which the group belongs to.

Modifying a group

Step 1 Select the target group on the “Group” tab and then click “Edit”.


Querying a group

To query a group, enter the ID or alias of the group in the search box.


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Deleting a group

Step 1 Select the target group on the “Group” tab and then click “Delete”.


Deleting multiple groups

Step 1 Select the organization which contains the groups to be deleted.

Step 2 Select “Multiple Select”. Then select the devices to be deleted and click “Delete” next to

“Multiple Select”.



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12.3.4 Managing the Staff

Note

This feature is only applicable in the DMR conventional, DMR trunking (access the DFSI), TETRA,


Click “Staff” to enter the “Staff” tab, as shown below.

Adding a staff

Step 1 Click “Add” on the “Staff” tab.


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Staff No. Sets the number of the staff for identification.

Name Enters the staff name.

Gender Selects the gender of the staff.

ID Enters the identity number of the staff. It can be the ID card number, police ID

number, etc., on your actual requirements.

Tel Enters the telephone number of the staff.

Mobile Enters the mobile phone number of the staff.

Address Enters the contact address of the staff.

Post Enters the post of the staff.

Police Type Enters the police type of the staff.

Identification

Number Enters the identification number of the staff.

License Plate

Number Enters the license plate number of the staff.

Division Enters the division where the staff works.


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Usage Describes what police cars are used for.

Email Enters the email address of the staff.

Organization Selects the organization which the staff is in.

Modifying a staff

Step 1 Select the target staff on the “Staff” tab and then click “Edit”.


Querying a staff

To query a staff, enter the ID or alias of the staff in the search box.

Deleting a staff

Step 1 Select the target staff on the “Staff” tab and then click “Delete”.


Deleting multiple staff

Step 1 Select the organization which contains the staff to be deleted.

Step 2 Select “Multiple Select”. Then select the staff to be deleted and click “Delete” next to “Multiple

Select”.


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12.4 Managing the Service Access Point (SAP) You can modify the SAP and manage the dispatchers that the incoming calls are assigned to through the

SAP.

Generally, when a radio subscriber makes a call to a dispatcher, the call will be assigned to the default

dispatcher through the SAP. If the default dispatcher is offline or not configured, the call will be assigned

to another selected dispatcher by the predefined rule.

Note

You can only modify the SAP rather than add or delete any.

To modify a SAP, do as follows:

Step 1 Click “Service Access Points” in the left navigation pane to enter the appropriate page, as

shown below.


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Step 2 Select the target SAP in the “Service Access Points” page, and click “Edit”, as shown below.


The following table describes the relevant parameters.



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Alias Indicates the SAP alias. It is read-only.

Type Indicates the SAP type. It is read-only.

System Indicates the system that the SAP accesses. It is read-only.

Dispatcher Sets the dispatchers that the incoming calls are assigned to through the SAP.

Select them from the drop-down list.

Default Dispatc

her

Sets a dispatcher that the incoming calls will be frequently assigned to through the

SAP.

Select it from the drop-down list.

Route Allocate

Sets the rule to determine how the incoming calls will be assigned to the selected

dispatchers. This configuration will be effective when the default dispatcher is not

selected.

The options include: All, by Idle Duration, by Call Qty. and in Loop.

All: indicates that the incoming call will be assigned to all the selected

dispatchers who are online.

by Idle Duration: indicates the incoming call will be assigned to the

dispatcher who is idle for the longest duration among the selected dispatchers.

by Call Qty.: indicates the incoming call will be assigned to the dispatcher who

has received least calls among the selected dispatchers.

in Loop: indicates the incoming calls will be assigned to the selected dispatchers

circularly.

Group List

Sets the group that the SAP can use.Be sure to select the desired group; otherwise,

you cannot make a call to the group.

This parameter is available only when “System” is set to the DMR conventional

system.

12.5 Managing the Status Message You can add, modify or delete the status message.


Click “Status Message” in the left navigation pane to enter the appropriate page as shown below.


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12.5.1 Adding a Status Message Step 1 Click “Add” in the “Status Message” page.



System Sets the system which the status message belongs to.

Select it from the drop-down list.

Type

Sets the type of the status message.

Select it from the drop-down list. The options include:

Status Message: after you set the status message here, the dispatcher can


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send the status message via the SmartOne Client.

Callback Message: indicates a special status message that is sent from a radio

subscriber to a dispatcher to alert the dispatcher to call back. If the radio

subscriber cannot make a call to the SmartOne Client for some reason, he/she

can send a callback message to the SmartOne Client. After the SmartOne Client

receives the message, it will directly call this radio subscriber. After you set the

callback message, the SmartOne Client can receive it from a radio.

Emergency: indicates the emergency alarm message that sent from a radio

subscriber to a dispatcher when the subscriber is in emergency. After receiving

the message via the SmartOne Client, the dispatcher can handle the

emergency.

This option is only available when the “System” is set to “Hytera TETRA”.

Code

Sets the status code of the status message. During status message

communications, only the status code will be transmitted, and the receiving

party will need to find the corresponding message content according to the status

code.

Content Enters the content of the status message.

12.5.2 Modifying a Status Message Step 1 Select the target status message in the “Status Message” page, and click “Edit”, as shown

below.



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12.5.3 Deleting a Status Message Step 1 Select the target status message in the “Status Message” page, and click “Delete”, as shown

below.


12.6 Managing the Crosspatch Group You can add, modify or delete the crosspatch group.

Click “Crosspatch” in the left navigation pane to enter the appropriate page as shown below.


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12.6.1 Adding a Crosspatch Group Step 1 Click “Add” in the "Crosspatch” page.



Alias Sets the alias of the crosspatch group.


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Owner

Authorizes a dispatcher to manage the crosspatch group.

The authorized dispatcher can manage the crosspatch group members, delete,

disable and enable the crosspatch group, and set its alias when operating the

SmartOne Client.

Member Sets the members of the crosspatch group.

TX Audio Delay

Sets how long the audio transmission is delayed during the connection of a

crosspatch.

This feature is used to avoid voice loss in case any member speaks too early before

the crosspatch is set up. In the process of crosspatch setup, if any member speaks,

his/her speech will be stored in the SmartOne Server; after the crosspatch is

established successfully, the speech will be played back in the call, so every

member can receive the complete speech.

Enable

Sets whether to enable the crosspatch.

Checked: to enable the crosspatch.

After the crosspatch is enabled, any member can initiate a crosspatch by

initiating a call to another member.

Unchecked: to disable the crosspatch.

After the crosspatch is disabled, the call made from a member to another will be

the normal group call rather than a crosspatch.

12.6.2 Modifying a Crosspatch Group Step 1 Select the target crosspatch group in the “Crosspatch” page, and click “Edit”, as shown below.



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12.6.3 Deleting a Crosspatch Group Step 1 Select the target crosspatch group in the “Crosspatch” page, and click “Delete”, as shown

below.



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12.7 Managing the Predefined DGNA You can add, modify or delete the TETRA dynamic group.

In the TETRA system, the dynamic group ID needs to be predefined before a dispatcher creates a

dynamic group. After the group ID is predefined, the dispatcher can request for the dynamic group

establishment by sending the dynamic group ID and the desired dynamic group members to the TETRA

system.

Note This feature is only applicable in the TETRA system.

Click “Predefined DGNA” in the left navigation pane to enter the appropriate page, as shown below.

12.7.1 Adding a Predefined Dynamic Group Step 1 Click “Add” in the “Predefined DGNA” page.



Group ID Sets the ID of the dynamic group.


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System Sets the system which the dynamic group belongs to.

12.7.2 Modifying a Predefined Dynamic Group Step 1 Select the target dynamic group in the “Predefined DGNA” page, and click “Edit”, as shown

below.


12.7.3 Deleting a Predefined Dynamic Group Step 1 Select the target dynamic group in the “Predefined DGNA” page, and click “Delete”, as shown

below.



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12.8 Changing the Administrator Password Step 1 Click “Password” in the upper right of the main interface.

Then the password settings dialog box will appear, as shown below.

Step 2 Enter your old and new passwords, and confirm the new password again. Then click “Save” to

finish.

12.9 Changing the Display Language Click “Language” in the upper right of the main interface, and then select the language in the context

menu.

Then the interface will change to the target language immediately.

Abbreviations SmartOne Dispatch User Guide

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A Abbreviations Abbr. Full Name

C

CSSI Console Subsystem Interface

D

DFSI Digital Fixed Station Interface

DMO Direct Mode Operation

DMR Digital Mobile Radio

G

GPS Global Positioning System

M

MPT Ministry of Posts and Telecommunication

P

PSTN Public Switched Telephone Network

PTT Push-to-Talk

T

TETRA Terrestrial Trunked Radio

TMO Trunked Mode Operation

X

XPT Extended Pseudo Trunk

2016Hytera Communications Corporation Limited.

Hytera Communications Corporation Limited.

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