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  • Issue 7 - Spring/Summer 2016

    riseBringing you the latest news from Herefordshire Housing Inside this issue

    4 Listening to our customers Voluntas

    6 Cracking down on tenancy fraud

    7 Changing the way we deliver our services

    10 Helping the local community

    11 Be part of our summer family activities

    12 Testing your Careline alarm

    Also available in large print, braille and audio CDFor general enquiries call 0300 777 4321Minicom users please call 01432 378487

    Creating CommunitiesBuilding for the future > Read more on page 2

  • 2

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    STUMP

    STUMP

    STUMP

    STUMP

    STUMP

    STUMP

    GV

    EAVE

    EAVE

    EAVE

    EAVE

    EAVE

    EAVE

    RIDGE

    RIDGE

    RIDGE

    RIDGE

    RIDGE

    POK

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    W-HT

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    W-HT

    W-HT

    W-HT

    W-HT

    W-HT

    W-HT

    W-HT

    W-HT

    W-HT

    W-HT

    W-HT

    W-HT

    FLAT ROOF

    FLAT ROOF

    FLAT ROOF

    FLAT ROOF

    FLAT ROOF

    FLAT ROOF

    FLAT ROOF

    TEL-HT

    LP-HT

    LP-HT

    LP-HT

    S00165.133

    S00468.244

    S00265.716

    S00563.334

    S00366.733

    S04A69.412

    70.19

    72.82

    74.55

    76.24

    73.52

    71.84

    70.17

    69.18

    67.48

    67.08

    68.05

    68.91

    71.11

    72.74

    74.34

    68.66

    63.18

    63.11 63.21

    63.19

    63.49

    63.59

    64.0563.94

    64.63

    64.75

    65.4465.34

    66.30

    66.39

    67.0266.94

    67.59

    67.65

    68.16

    67.81

    67.92

    67.34

    67.0766.82

    66.30

    66.41

    65.64

    65.32

    64.77

    64.1064.22

    63.73

    63.64

    63.59

    63.3763.47

    63.35

    63.23

    63.1563.12

    63.28

    63.30

    63.48

    63.93

    64.60

    65.47

    66.35

    66.97

    67.67

    68.22

    67.94

    67.50

    67.27

    66.75

    66.2566.72

    67.15

    67.31

    68.61

    69.12

    65.50

    65.20

    64.90

    64.56

    64.30

    64.02

    64.88

    65.20

    64.46

    64.15

    64.00

    63.48

    63.42

    63.3763.31

    63.1963.2563.35

    63.3663.22

    63.27

    63.04

    62.7

    0

    62.35

    62.37

    61.83

    61.74

    62.25

    62.90

    63.23

    63.32

    63.27

    62.76

    62.22

    61.64

    61.27

    62.07

    62.84

    63.41

    64.64

    63.80

    63.16

    62.33

    61.09

    62.52

    63.18

    63.83

    65.88

    65.62

    65.56

    64.17

    65.14

    65.08

    65.23

    65.12

    64.5

    6

    64.1564.16

    64.00

    64.00

    63.83

    63.80

    63.64

    63.64

    63.59

    63.12

    63.12

    62.81

    62.82

    63.20

    63.2663.98

    63.98

    64.36

    64.38

    65.05

    65.05

    65.61

    65.40

    64.66

    65.0665.16

    65.69

    65.75

    65.67

    65.92

    65.75

    65.65

    65.66

    65.66

    65.69

    66.12

    66.07

    68.43

    68.30

    68.24

    68.24

    68.08

    68.07

    68.06

    68.0

    3

    67.7767.70

    67.6967.27

    67.27

    67.3

    9

    67.02

    66.67

    66.68

    66.33

    67.88

    67.82

    67.98

    66.30

    65.60

    64.32

    62.99

    65.86

    66.28

    66.80

    67.15

    67.26

    67.30

    67.28

    67.63

    67.34

    67.33

    66.89

    66.56

    66.16

    65.83

    67.55

    67.52

    67.68

    67.63

    67.62

    67.90

    67.61

    67.90

    68.47

    68.47

    68.92

    68.98

    69.0

    3

    69.01

    68.77

    68.61

    68.63

    68.45

    68.17

    67.89

    67.88

    67.57

    67.75

    67.21

    67.01

    66.47

    65.78

    65.72

    64.69

    66.14

    66.66

    67.19

    67.45

    67.68

    67.87

    68.09

    68.36

    67.70

    67.55

    67.33

    67.26

    67.09

    66.82

    65.56

    64.86

    64.31

    63.94

    64.49

    65.01

    65.58

    66.03

    66.26

    66.49

    66.79

    66.25

    65.94

    65.80

    65.89

    65.38

    65.01

    64.37

    63.51

    69.01

    65.75

    76.6673.98

    71.00

    71.3869

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    69.40

    69.2

    0

    69.01 69.11

    68.91 69.00

    68.77

    68.67

    68.58

    68.20

    68.15

    68.33

    68.50

    68.60

    68.66

    68.74

    68.75

    68.8168.93

    69.0169.13

    69.25

    69.25

    69.25

    69.14

    68.92

    68.72

    68.53

    68.55

    68.71

    68.88

    68.92

    68.9

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    68.9369.13

    69.2269.25

    69.2569.27 69.25

    69.35

    69.35 69.34

    69.35

    68.98

    68.86

    68.85

    68.77

    68.72

    69.45

    69.71

    69.24

    69.30

    69.27

    66.23

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    63.40 63.33

    63.85

    63.30

    63.32

    69.35

    69.37

    69.36

    69.2

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    71.85

    69.3

    8

    69.35

    70.50

    69.3969.40

    69.40

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    69.3

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    69.38

    70.64

    69.31

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    PW H0.8

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    C/L H

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    C/L H

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    W/M

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    Nos.30-32

    Nos.22-24

    Nos.26-28

    Nos.18-20

    Nos.14-16

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    --

  • 3

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    W-HT

    W-HT

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    W-HT

    W-HT

    W-HT

    W-HT

    W-HT

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    W-HT

    W-HT

    W-HT

    W-HT

    W-HT

    W-HT

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    FLAT ROOF

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    S00468.244

    S00265.716

    S00563.334

    S00366.733

    S04A69.412

    70.19

    72.82

    74.55

    76.24

    73.52

    71.84

    70.17

    69.18

    67.48

    67.08

    68.05

    68.91

    71.11

    72.74

    74.34

    68.66

    63.18

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    63.19

    63.49

    63.59

    64.0563.94

    64.63

    64.75

    65.4465.34

    66.30

    66.39

    67.0266.94

    67.59

    67.65

    68.16

    67.81

    67.92

    67.34

    67.07

    66.82

    66.30

    66.41

    65.64

    65.32

    64.77

    64.1064.22

    63.73

    63.64

    63.59

    63.3763.47

    63.35

    63.23

    63.1563.12

    63.28

    63.30

    63.48

    63.93

    64.60

    65.47

    66.35

    66.97

    67.67

    68.22

    67.94

    67.50

    67.27

    66.75

    66.2566.72

    67.15

    67.31

    68.61

    69.12

    65.50

    65.20

    64.90

    64.56

    64.30

    64.02

    64.88

    65.20

    64.46

    64.15

    64.00

    63.48

    63.42

    63.3763.31

    63.1963.2563.35

    63.3663.22

    63.27

    63.04

    62.7

    0

    62.35

    62.37

    61.83

    61.74

    62.25

    62.90

    63.23

    63.32

    63.27

    62.76

    62.22

    61.64

    61.27

    62.07

    62.84

    63.41

    64.64

    63.80

    63.16

    62.33

    61.09

    62.52

    63.18

    63.83

    65.88

    65.62

    65.56

    64.17

    65.14

    65.08

    65.23

    65.12

    64.5

    6

    64.1564.16

    64.00

    64.00

    63.83

    63.80

    63.64

    63.64

    63.59

    63.12

    63.12

    62.81

    62.82

    63.20

    63.2663.98

    63.98

    64.36

    64.38

    65.05

    65.05

    65.61

    65.40

    64.66

    65.0665.16

    65.69

    65.75

    65.67

    65.92

    65.75

    65.65

    65.66

    65.66

    65.69

    66.12

    66.07

    68.43

    68.30

    68.24

    68.24

    68.08

    68.07