re-thinking classification and indexing recordkeeping innovation adelle ford

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Re-thinking Classification and Indexing Recordkeeping Innovation Adelle Ford

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Page 1: Re-thinking Classification and Indexing Recordkeeping Innovation Adelle Ford

Re-thinking Classification and Indexing

Recordkeeping InnovationAdelle Ford

Page 2: Re-thinking Classification and Indexing Recordkeeping Innovation Adelle Ford

Context Why do

recordkeepers classify?

New techniques – design, development

and deployment

Opportunities in the digital world

Summary

Page 3: Re-thinking Classification and Indexing Recordkeeping Innovation Adelle Ford

A new dialogue for the digital world

Context

Page 4: Re-thinking Classification and Indexing Recordkeeping Innovation Adelle Ford

Why do recordkeepers classify?

AUTHENTICITY SYSTEMIZATION

USABILITY

RELATIONSHIPS

Why do recordkeepers classify?

Page 5: Re-thinking Classification and Indexing Recordkeeping Innovation Adelle Ford

Why do recordkeepers classify? Methods

•Not unique to recordkeeping•Classification – grouping and arranging•Managed and unmanaged

Page 6: Re-thinking Classification and Indexing Recordkeeping Innovation Adelle Ford

Why do recordkeepers classify? Myths, Means and Outcomes

•A place to file•Attribute not structure•Search and retrieval•Disposal•Hierarchical•Functional classification is passé

Page 7: Re-thinking Classification and Indexing Recordkeeping Innovation Adelle Ford

New techniques – design, development and deployment – What does it look like?

Simple Application Design

Manage Personnel

Investigate Complaints

<specify by role>

Chief Executive Officer

Chief Financial Officer

Accounts Clerk<specify by claimant name>

Recruit Employees

<specify by organisational

division>

Finance

Human Resources

<specify by role>

Chief Executive Officer

Chief Financial Officer

Accounts Clerk

Indexing Points

(subjects and topics)

Record Classification

(Activity)

Record Classification

(Function)

Manage Personnel

Investigate Complaints

Sexual Harassment

BullyingRecruit

Employees

Develop Policy

Allowances

Fringe Benefits Tax

RecruitmentManage Employees

Source: Standards Australia, Handbook, Records Classification

Page 8: Re-thinking Classification and Indexing Recordkeeping Innovation Adelle Ford

New techniques – design, development and deployment – What does it look like?Work Process Design Source: Standards Australia,

Handbook, Records Classification

Page 9: Re-thinking Classification and Indexing Recordkeeping Innovation Adelle Ford

Opportunities in a Digital World

• Overcomes physical constraints

• Location does not have to be fixed

• Item description feasible

• Titling is not the only retrieval point

Opportunities in a digital world

Dorling Kindersley, 2011

Page 10: Re-thinking Classification and Indexing Recordkeeping Innovation Adelle Ford

Opportunities in a Digital World

• Personalization

• Multiple classification systems

• Search

Opportunities in a digital world

Zondervan (April 12, 2011)

Page 11: Re-thinking Classification and Indexing Recordkeeping Innovation Adelle Ford
Page 12: Re-thinking Classification and Indexing Recordkeeping Innovation Adelle Ford

• Hardcopy to digital models

• Functional approach has more validity

• Harnessing the crowd

Summary

Page 13: Re-thinking Classification and Indexing Recordkeeping Innovation Adelle Ford

Adelle FordRecordkeeping [email protected]