rda afersalestraining workflow 28.10.2004 mina lechl page 1 aftersales process for dealers process:...
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RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 1
Aftersales Process for DealersProcess: Parts Ordering
Ordering Parts at BMW CEEU
A
B
To explain:
How can to import Parts Orders from File in RDA ?
How to manually create Orders in RDA ?
Where can I see the imported/created Orders in RDA ?
RDA
RDA
File
DealerDMS System
Dealer DMS System
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 2
Aftersales Process for DealersProcess: Parts Order Handling
Dealer creates Orders in RDA
BMW Portugal Aftersales Dep.sends the Parts Order
at a given time to BMW-ZE
Dealer receives an Order Confirmation in RDA
Parts Order waiting in RDA
Dealer transfers RDA Orders to BMWPortugal
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 3
Aftersales Process for DealersHow can I manually create Parts Orders?
RDA Online Order Creation
BA
RDA Offline Order Creation
Import from File
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 4
Aftersales Process for DealersHow can I manually create Orders?
1. Click Orders in Creation
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 5
Aftersales Process for DealersHow can I manually create Orders?
2. Press INSERT Key
3. Enter required data, then press Apply if you want add additional
part no or ‚OK‘ to exit order entry screen
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 6
Aftersales Process for DealersHow can I create Orders from Parts Info?
1. Click Parts Info BMW
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 7
Aftersales Process for DealersHow can I create Orders from Parts Info?
2. Enter at least the first 4 Digits of a part in the first field
and press ‚OK‘
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 8
Aftersales Process for DealersHow can I create Orders from Parts Info?
3. Double Click the part,I want to order
4. Enter the necessary data and press ‚OK‘
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 9
Aftersales Process for DealersHow can I import Parts Orders from file?
Dealer DMS System
RDA
RDA Offline Order Editor
SA10 File Format
BA
RDA File Format
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 10
Aftersales Process for DealersHow can I import Orders from SA10-File?
1. Click Procedures
2. Click to Import from File
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 11
Aftersales Process for Dealers B) Import RDA File Format?
Name Order-Type Part-Nr Quantity Dealer-Order-Nr
Text
Format 1 Num 15 Char 5 Num 5 Char 10 Char
Mandatory Yes Yes Yes Yes No
Example 1 11 11 1 111 111or11111111111
00012or12
12345 BMW XX-99
Description 1= Stock2 = Rush
BMW Partnumber
Quantity to order, no decimals allowed
Number, which can be seen in the RDA Order-Info Screen
Free defined text usually Part Location or License plate.When the parts are delivered, this text is printed on the labels
File Layout
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 12
Aftersales Process for DealersHow can I Check RDA File Format?
1. Double Click the RDA Tool Order Edit
2. Click ‚open‘ and select the text file to be imported
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 13
Aftersales Process for DealersHow can I Check RDA File Format?
3. Select Order File
4. Press ‚open‘ button
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 14
Aftersales Process for DealersHow can I Check RDA File Format?
5) If the File is ok, you can see the Order Items
6) Close the Editor
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 15
Aftersales Process for DealersHow can I import Orders from File?
1. Click Procedures
2. Click ‚Import from File‘
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 16
Aftersales Process for DealersHow can I test all Orders in Creation
1. Click Procedures
2. Click ‚Test orders‘
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 17
Aftersales Process for DealersHow can I test all Orders in Creation
3. Press Execute to test the Order
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 18
Aftersales Process for DealersHow can I delete all Orders in Creation
1. Click Procedures
2. Click ‚Delete all orders‘
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 19
Aftersales Process for DealersHow can I delete all Orders in Creation
3. Press Execute to delete all Order
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 20
Aftersales Process for DealersHow can I transfer Orders
1. Click Procedures
2. Click ‚Transfer Order to main Office‘
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 21
Aftersales Process for DealersHow can I transfer Orders
3. Press Execute to transfer the Order
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 22
Aftersales Process for DealersWhere do I find the Order Confirmation
1. Click ‚Order Confirmation‘
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Aftersales Process for DealersHow can I see Order Confirmation Details
2. Select one Item to see the details
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Aftersales Process for Dealers How can I see Order Confirmation Details
RDA AfersalesTraining Workflow 28.10.2004Mina LechlPage 25
Aftersales Process for DealersHow can I delete the Order Confirmation
1) Press ‚Delete Record‘
2) Press ‘YES’