rall performance measures_tcs 2015

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Page 1: Rall  performance measures_tcs 2015

www.T4america.org@t4america

Performance Measure Anxiety

Chris Rall, September 15, 2015, TCS

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Perception of Performance Metrics

Finding 1: Performance metrics are perceived as necessary but not transformative –even by those regions who are using a full suite of them.