rain clouds with silver linings
TRANSCRIPT
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Rain Clouds with Silver Linings
(Or how Auburn Library accidentally transitioned to a Roving Reference Model)
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![Page 3: Rain clouds with silver linings](https://reader033.vdocuments.mx/reader033/viewer/2022052601/5595eb271a28ab76278b461e/html5/thumbnails/3.jpg)
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![Page 5: Rain clouds with silver linings](https://reader033.vdocuments.mx/reader033/viewer/2022052601/5595eb271a28ab76278b461e/html5/thumbnails/5.jpg)
Challenges
• No power points• Limited space for library resources• No computers (for customers or staff)• Customers physically separated from
most resources
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Our Response
• Using ipads• Extra staff to connect customers to
resources• Increase in online database usage• Continued Services: Justice of the
Peace, English Classes
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JP services
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Roving with iPad
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The Result
• Minimal reduction of Services• Better Reference Interviews• Permanent Roving Reference Planned• New Carpet!• Reorganising of Library Spaces and
Collections