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Curriculum Vitae | Dr. Rachael (pronounced: ra’ kel) Fisher- Robertson of 14

victims. Her future work will comprise of regulatory management and legal prosecution of cyber threats, premeditations and forensics evidence.

Dr. Robertson’s, Masters of Arts in Strategic Communication helps recommend policy regarding security programs and implement new technologies, techniques and procedures. Prior to these acclaimed approaches and skills Dr. Robertson received scholar and awards from the American Society for Training and Development and American Society for Quality acumen training. Of these credentials, her education compiles over 46 (course) hours of entrepreneurship and business acumen, 36 (course) hours of educational counseling and over 314 (real time) hours in dissertation work, conference speaking and longitudinal investigation and analysis (including statistics decoding, data reconfiguration and statistics, observational research methods, cyber security threats, asset and breaches, disaster/risk management planning and response, professional hacking, and system monitoring and update).

Moreover, she has completed certifications from ASQ, project management and operation, cyber security training, (former) 2nd level clearance, and other compliances in well-received and highly acclaimed Institutes in Fort Worth, Houston and Denton, Texas. Dr. Robertson is known as a a Chief Information Security Officer. Chief Information Security Officers’ are one whom implements Cybersecurity National Action Plans (CNAP) and National Institute for Justice (NIJ) training. Nationally, she complies with a variety of security program activities for credit including security awareness training High Technology Crime Investigation Association (HTCIA) and the National Institute of Standards and Technology (NIST) that takes a sequence of short-term and long-term processes to improve cybersecurity postures within individual and special level securities, business organizations, the Federal Government and across the country and globally.

While serving Texas communities for over 26 years, Dr. Robertson’s believes in core values and humanities throughout our county and occupies a City Commissioners Seat in Jefferson Texas. She has been in operation independently for over five years and have served in nonprofit administration, global development, corporate system change and training, infrastructure and network management, information securities, emergency relief and management, and expert to Board Governance She has obtained additional instructions/trainings with NASA grants for back-to-work, University of Houston Logistics, Technology, and Drone planning.

Dr. Robertson’s is the Director of Fundraising aimed at 254 counties for the Green Party of Texas.


EDUCATION: ͼ Philosophy of Doctorate Technologies and Performance Improvement, College of

Information at University of North Texas – Main Campus, Denton, Texas, May 2013. Defense and Presentation Date: July 2011: Veterans Service Experiences in Healthcare: A Self-Service Technology Orientation.

Supporting Concentrations: Information Systems Supporting Fields: Networks & Security, Engineering Support

ͼ Master of Science Communication Studies, Bob Schieffer College of Communication at Texas Christian University, Graduation Date: May 2003, Fort Worth, Texas. Defense and Presentation Date: April 2003.

ͼ Bachelor of Science, College of Fine Arts at Texas Christian University, Graduation Date: May 2001, Fort Worth Texas.

ͼ Arts of Associates Degree, Wade College, Dallas, Texas. Graduation Date:1994. Met Graduation Requirement from Southern Association for Colleges and Schools.

EXTERNAL GRANTS $5,000.00 Texas Christian University Women’s Center

$50,000.00 in excess Mary I Gourley College Fund

$57,000.00 Negro College Fund

$25,000.00 Dallas Community College District

$18,000.00 Ronald E. McNair Baccalaureate

$83,000.00 in excess Bill and Melinda Gates Pre-Graduate Scholars Program for Promised Doctorates

$49,000.00 AmeriCorps National Service

CERTIFICATIONS AND PROFESSIONAL TRAINING

ͼ Network Sniffers, Analyzers and Stumblers: Network Troubleshooting Training. Windows Networking and IpSwtiych.

ͼ Identifying Security Threats with Network Monitoring Software. CISCO


ͼ Control Systems Security Program (US-CERT) upcoming 2018

ͼ National Initiative for Cybersecurity Careers and Studies (NICCS) upcoming 2018

ͼ C3 Voluntary Program for Critical Infrastructure Cyber Community Volunteer Program 1 Day Workshop

ͼ US-CERT. United States Computer Emergency Readiness Team Training. One Day Workshop

ͼ NIST Computer Forensic Tools Testing Program and Training. 2016.

ͼ Cloud Solutions with the Office 365 APIs Certification of Completion. Microsoft Virtual Academy. 2014.

ͼ Cloud Solution Provider Partner Program for API Integration Certification of Completion Microsoft Virtual Academy. 2015

ͼ Principles and Practices of Information Security and Security Measures. College of Technology and Logistics, Department of Information and & Logistics Technology from Center for Information Security and Research and Education (CISRE) and Community of National Security and Systems CNSS. 2014

ͼ Lean Six Sigma Green Belt Certification with Six Sigma Capstone Project. The Quality Group. 2013

ͼ Lean Six Sigma Yellow Belt Certification with Six Sigma Capstone Project. The Quality Group. 2013

ͼ Certified Management and Quality/ Engineer of Quality. American Society of Quality. ASQ. 2014.

RESEARCH INTERSTS: Research Interests include the development of a systematic approach to improvement of individual and organizational performance. Human performance technology and its relationship to processes and capacity management for controlled systems and tunneling for security. Recovery and disaster relief and mitigated loss as it pertains to customer valuation and global accountability and litigation.

Also, processes and management for specialized projects, statistical performance for reporting, auditing in organizational management and defined software, auditing processes and government compliance and special cyber litigation. Human factors and learning performances with focusing on internet customer access, U.S business laws for general management and foreign language and strategic communication.


PROFESSIONAL VOLUNTEERISM: ͼ Director of Fundraising. Fundraising/Development/Database Manager - Green Party of the

Texas. Senior Executive Committee. Green Party of Texas. Austin, Texas. 2016 to current.

ͼ City Commissioner (JCC) Housing Authority. Mayoral Elected Seat. Constitute the legislative body of the city and, as a group, are responsible for taxation, appropriations, ordinances, and other general functions. Jefferson Texas. 2016 – current

ͼ American Society for Quality (ASQ). Member Chair effective operation of the Board to develop new insight and conventional approaches encourage innovation, and to strengthen the practice of governance for Bay Area, Texas. 2013 – 1014.

ͼ AmeriCorps National Service: Corporation for National and Community Service, Member and Team Member, 2 consecutive terms. Intense community service tackling pressing problems and mobilizing community work and volunteerism. Arlington, Texas.

. WORK EXPERIENCE 2015 - Chief Information Security Officer (CISO) Charles Edda & C. Bouley

2014- 1015

Adjunct Professor. University of Houston (Main Campus) ; Adjunct Professor. Logistics, Cybersecurity

2014-2015

Recruited Candidate. Workforce Recruitment Center: NASA Return To Work Program

2013 - 2011

Researcher. University of North Texas – Doctoral Research Grant and Training

2010 - 2007

Office of the Inclusion Officer Assistant. Texas Christian University

2007 -2004

AmeriCorps National Service – Team Leader

SPECIALIZED EXPEREINCE: Developing, implementing, and coordinating activities designed to ensure, protect and restore IT systems, services and capabilities; monitoring and evaluating systems' compliance with IT security requirements; providing advice and guidance in implementing IT security policies and procedures in the development and operation of network systems and overall IT security; defining the scope and level of detail for IT security plans and policies applicable to an IT security program; and conducting tests and exercises to ensure disaster recovery efforts are effective and secure.


TEACHING INTERESTS: Faculty for Technology and Logistics in Cybersecurity and National Terrorism Training, Human Performance Curriculum Design, Entrepreneurship, Human Resource Development,

Corporate Organization, Training and Development, Research and Development, Program Development, Statistical and Data Analysis for Assessment and Evaluation, Statistical Software and Databases (Minitab, Excel and Qualtrics),

Human-Computer Interaction systems, Hospital Security and Systems, Human and Project Management Performance Improvement

PROFESSIONAL SESSIONS:

Professional Sessions: Robertson, R., Prybutok, V., Oppong, J. (May 2012). Assessing Technology Can Address Gaps

in Healthcare. 3rd Annual Federation of North Texas Area Universities Graduate Student Research Symposium.

Robertson, R., Prybutok, V., Oppong, J. (April 2012). Assessing Technology Can Address Gaps in Healthcare Texas Conference Digital Libraries 2012 Student Power Point and Poster Presentation.

Robertson, R. (October, 2010). Veterans Service Experiences in Healthcare: A Self Service Technology Orientation. Department of Defense Congressionally Directed Medical Research Program and Telemedicine and Advanced Technology Research Center (CDMRP/TATRC) Symposium.

Fisher, R (February, 2004). Evaluation and Training Assessment. The Cognitive Institute of Dallas. Bill J Priest Economic Development Center; Dallas, Texas.

Fisher, R, (February 2004) Guidelines for Job Readiness: Effectively Conveying What You Want. The Cognitive Institute of Dallas. Dallas Market Center; Dallas Texas.

Ayala, J., Fisher, R., Russell, S., Xie, S., Sawyer, C. and Behnke, R. (May 2003). Anticipatory Public Speaking State Anxiety as a Function of Sensitivity to Punishment. Texas Christian University Graduate Student Symposium

Fisher, R., Russell, S., Xie, S., Sawyer, C. and Behnke, R. (November, 2002). Worry as a function of public speaking state anxiety type. Top Four Paper Award presented by the Communication Apprehension and Avoidance Commission. 88th Annual Meeting of the National Communication Association, New Orleans, November.


Fisher, R., Amber, N.H., McCrary, Sadie, Sawyer, C. R. and Behnke, R.R. (November 2002). Anxiety Reactions of Sensitizers and Habituators to the Announcement of a Public Speaking Assignment. Top Four Paper Award presented by the Communication Apprehension ad Avoidance Commission. National Communication Association 88th Annual Meeting. New Orleans, Louisiana

Fisher, R. Qualifying as a 501 (c)(3) “Publicly Supported Charity”. (September 2002). From Center for Non-Profit Management

Fisher, R. (June, 2001). Non-Profit Volunteer Management. Cognitive Institute of Dallas. Young Men’s Christian Association. Dallas, Texas.

TEACHING PRESENTATIONS AND CONFERENCES ENGAGEMENTS

ͼ Cryptology Reports. University of Houston, College of Logistics. Adjunct Professor. University of Houston.

ͼ Ted Talks and Security Threats Adjunct Professor. College of Logistics. University of Houston.

ͼ National Security and Global Threats. Adjunct Professor. College of Logistics. University of Houston.

ͼ Tunneling and Infrastructures. Adjunct Professor. College of Logistics. University of Houston.

ͼ Framework/Systems/Patching/Upgrade Support. Adjunct Professor. College of Logistics. University of Houston.

ͼ Legislation and US Legal Ramifications. Adjunct Professor. University of Houston.

ͼ Governance and Accountability. Adjunct Professor. University of Houston.

ͼ About the Reputation of Leadership. Leadership Control and Human Performance. University Leadership Program and Symposium. Texas Christian University.

ͼ How to Find Leadership within University Dynamics. University Leadership Program and Symposium. Texas Christian University.

ͼ Dreams and Relationships Teaching Project. College of Religion at Texas Christian university.

ͼ Training New Mentors and Building Relationships: A Guide for New Mentors Dallas Nonprofit Management Center. 2009.


ͼ Communication: The Power of Nonverbal Communication. The Cognitive Institute of Dallas.3rd Annual Conference Paper Presentation. 2008

ͼ Dual Diagnosis. National Alliance on Mental Illness in collaboration with ABC Behavioral Health

ͼ Bi Polar and Schizophrenia. National Alliance on Mental Illness Dallas Chapter. 2006

ͼ Love and Attention: How to Get the Mate You Want. The Cognitive Institute of Dallas. Issued. 2005.

ͼ Maximizing Training through Small Groups The Center for Non-Profit Development and Pluralism. 2003

ͼ Dealing with Difficult Training Situations The Center for Non-Profit Development and Pluralism. 2003

ͼ Integrating Community into Training. The Center for Non-Profit Development and Pluralism. 2003

ͼ Personal Leadership: A Model for Getting Things Done. Management Development Series. Hayes Enterprises

ͼ Cross Cultural Difference in Learning. Learning Style Assessment Styles Peggy Quinn, Published. 1988

ͼ The LEARNS Literacy Assessment. Young Men’s Christian Association (YMCA) Metropolitan Area of Dallas. Issued 1999

ͼ Conflict Resolution: PrimeCo. Communications Southlake, Texas Bethany Yates and Associates. 1997.

ͼ Situational Leadership. AmeriCorps. Supervision Inventory. State and National. Washington, D.C.: issued August 1995, revised November 1995

ͼ Corporation for National Service, IV National Service: The Big Picture, Programs Directors Manual for AmeriCorps State and National. Washington, D.C.: issued August 1995, revised November 1995

PROFESSIONAL PUBLICATOINS: Clay, E., Fisher, R. L., Xie, S., Sawyer, C. R. & Behnke, R. R. (2005). Affect intensity and

sensitivity to punishment as predictors of sensitization (arousal) during public speaking, Communication Reports, 18, 111-120.


Ayala, J., Fisher, R., Russell, S., Xie, S., Sawyer, C. R. & Behnke, R. R. (2004). Anticipatory public speaking state anxiety as a function of sensitivity to punishment, Carolinas Communication Annual, 20, 30-39.

Fisher, R. L., Finn, A. N., McCrary, S., Sawyer, C. R. & Behnke, R. R. (2004). Anxiety reactions of sensitizers and habituators to the announcement of a public speaking assignment. Journal of the Northwest Communication Association, 33, 68-82.

Clay, E., Fisher, R. L., Xie, S., Sawyer, C. R., Behnke, R. R. Affect Intensity and Sensitivity to Punishment as Predictors of Sensitization (Arousal) during Public Speaking. Presented at the annual meeting of the Southern Communication Association in Dallas, TX, April 5-9, 2006. (Top Paper Award)

Ayala, J., Fisher,R., Russell, S., Xie, S., Sawyer, C. R., & Behnke, R. R. Anticipatory Public Speaking State Anxiety as a Function of Sensitivity to Punishment. Presented at the annual meeting of the National Communication Association in Miami Beach, November 9-13, 2003.

Fisher – Robertson. Self-Regualted Biofeedback Analysis. Texas Christian University.

Fisher- Robertson (2002). The Education System: Battle for Control in the Classroom. Texas Christian University. Communication Strategies Term Paper 12pp.

TOP RESEARCH PAPERS Top Four Research Paper in Communication Theory. (April, 2006). Ele Clay,

Rachael Fisher, Shuang Xie, Chris R. Sawyer, and Ralph R. Behnke, “Affect Intensity and Sensitivity to Punishment as Predictors of Sensitization (Arousal) during Public Speaking.” Southern States Communication Association, Dallas, Texas.

Top Three Research Paper Award in Communication Apprehension and Avoidance (November, 2002). Rachael Fisher, Amber N. Hollingsworth, Sadie McCrary, Chris R. Sawyer, and Ralph R. Behnke, “Anxiety Reactions of Sensitizers and Habituators to the Announcement of a Public Speaking Assignment.” National Communication Association, New Orleans, Louisiana

Top Research Paper in Southern Communication Association. Clay, E., Fisher, R. L., Xie, S., Sawyer, C. R., Behnke, R. R. Affect Intensity and Sensitivity to Punishment as Predictors of Sensitization (Arousal) during Public Speaking. Presented at the annual meeting of the Southern Communication Association in Dallas, TX, April 5-9, 2006.


Top Research Paper in National Communication Association. Fisher, R.,Hollingsworth, A. N., McCrary, S., Sawyer, C. R., Behnke, R. R. Anxiety Reactions of Sensitizers and Habituators to the Announcement of a Public Speaking Assignment. Presented at the annual meeting of the National Communication Association, November 21-24, 2002.

JOURNAL ARTICLES – IN PROGRESS

Robertson, R., Prybutok, V., Oppong, J. (April 2013) Open Source Technologies on University Campuses: An Answer to the Healthcare Crisis in the United States

Robertson, R., Prybutok, V., Oppong, J. (April 2013) Continued Usage Intention of Veterans Who Face Problems in Healthcare Services. Article Submission. Decision Sciences.

Robertson, R., Prybutok, V., Oppong, J. (April 2013) Healthcare Quality. Article Submission. Decision Sciences.

TEACHING, CURRICULUM DESIGN AND TECHNICAL WRITING.

• Evaluation and Training Assessment. The Cognitive Institute of Dallas.

• Qualifying as a 501 (c)(3) “Publicly Supported Charity”. From Center for Non-ProfitManagement: Non-Profit Volunteer Management. Cognitive Institute of Dallas

• Guidelines for Job Readiness: Effectively Conveying What You Want. The CognitiveInstitute of Dallas

• Conflict Management: Elements of Conflict Resolution. From Gina Graham Scott, PhD.,Resolving Conflict with Others and Yourself

• Self Esteem Management and Looking in the Mirror. Cognitive Institute of Dallas

• Dallas Independent School District: Request for Proposals and Procurement Procedures andContracts

• Cognitive Institute of Dallas Workforce Development Board with Guidelines by DallasIndependent School District


• Cognitive Institute of Dallas Youth Program. Case Management Board with Guidelines byDallas Independent School District

• Public Service Announcement in part written by Bill J Priest Institute for EconomicDevelopment

• Contractual Agreements and Business Relations: Printing and Forms Management

• Society Organizations Fundraising and Resources Management

• Non Profit Volunteer Management: Sponsored by North Texas Small BusinessDevelopment Center for Government Contracting

• Application for Recognition of Exemption: Under Section 501(c)(3) of the Internal RevenueCode

• Partnering and Collaborating Efforts of Grant Writing and Management

• Central Contract registration and Government Procurement

HONORS AND AWARDS

ͼ Closed 2014 UNT Financial Aid Scholarship. University of North Texas Financial Aid Department for Continued Students and Leadership. Denton, Texas.

ͼ 2014. Phi Theta Kappa Honorary Society Award for Service. National Society, Texas Christian University Fort Worth, Texas. 2014

ͼ 2014 Phi Upsilon Omicron National Honor Society Award for Service. National Honorary Society for Texas Christian University, Fort Worth Texas. 2014

ͼ 2006- 2013 Ronald E McNair Baccalaureate Continued Scholar

ͼ 2003 – Excellence in Leadership and Service to the University” from TCU Leadership Center

ͼ 2002 – “Top Four Conference Paper” Awarded from Communication Apprehension and Avoidance Commission

ͼ 2001 – “Excellence in Leadership and Service to the University” from TCU Leadership Center


ͼ 2001 – “Success After Service Award” from AmeriCorps National Service

ͼ 2001 – “Academic of Achievement” from Mary I. Gourley Scholarship Foundation

ͼ 2000 – “Valuable Contributions to the Enhancement of Diversity” from 2nd Annual Minority Leadership Banquet

ͼ 1998 – “National Service Award” from AmeriCorps National Service

PROFESSIONAL AFFILIATIONS

ͼ Alumni National Service AmeriCorps Professionals

ͼ Alumni for the University of North Texas

ͼ Alumni for Texas Christian University, Fort Worth Texas.

ͼ Open Science Foundations: National Security and Terrorism: Member

ͼ National Institute of Standard and Technology: Member

ͼ Conference for Decision Sciences: Member

ͼ American Society for Quality: Member

ͼ American Society for Training and Development: Former Member

ͼ Texas Association of Nonprofit Organizations: Former Member

LINKS: Training, Degreed Acclaims and Certifications

ͼ Most Recent Certifications for Networks, Cyber University of Houston College of Information and Technology

ͼ Security API’s Cloud Computing and Systems

ͼ Doctorate of Philosophy and Transcripts. University of North Texas

ͼ Masters of Science and Transcripts. Texas Christian University

ͼ Bachelor or Science and Transcripts. Texas Christian University.

ͼ Lean Six Sigma Capstone: Green Belt


e Continued Development for the Workplace

e Lean Six Sigma Capstone: Yellow Belt

LINKS: National Service and Volunteerism

ͼ AmeriCorps National Service Season 1

ͼ AmeriCorps National Service Season 2

ͼ AmeriCorps National Service Oath

LINKS: Letter of Recommendations and Acknowledgement

ͼ Alpha Phi Lambda. Chapter University of North Texas

ͼ Phi Upsilom Omicron National Honor Society for Consumer Quality

ͼ Phi Theta Kappa National Honor Society. Region 3. Texas Christian University

ͼ Dr. Joseph R Oppong, Professor of Geography, University of North Texas, Associate Dean for Research and Professional Development

ͼ Victor R. Prybutok Ph.D., CQE, CQA, CQM/QE, PSTAT, University of North Texas Regents Professor of Decision Science, Associate Dean of the Toulouse Graduate School

ͼ Bill Elieson, Ph.D, Interim Chari, Learning Technologies, College of Information, University of North Texas

ͼ Yolanda Hughes, McNair Coordinator and Chair, Ronald E McNair post Baccalaureate Achievement Program

ͼ Gail Ryan, Executive Director Fort Worth Area Habitat for Humanity

LINKS: Sample Writing

ͼ The Education System: Battle for Control in the Classroom. Texas Christian University. Fort Worth, Texas.

https://mnms-my.sharepoint.com/personal/msrobertson_mnms_onmicrosoft_com/_layouts/15/guestaccess.aspx?docid=1bd3deb83dada4b9d93d430881ea507f8&authkey=AZu88BDo24RdN1AoNdgQWao


ͼ Learning to Connect: The Mind-Body Experience. Self-Regulated Biofeedback Progress Report. University of North Texas – Main Campus Denton Texas

ͼ Anxiety Reactions of Sensitizers and Habituators to the Announcement of a Public Speaking Assignment. Texas Christian University

https://mnms-my.sharepoint.com/personal/msrobertson_mnms_onmicrosoft_com/_layouts/15/guestaccess.aspx?docid=190f71441638c4df0a5948ed4a3ab560d&authkey=ASPfJcxicIXL91VFqoSQ4SA

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