Oracle E-Business Suite Release 12

Ron Nawojczyk

Senior Solution Consultant

(Now-a-check)

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remain at the sole discretion of Oracle.

Globally…

#1 in Database

#1 in Supply Chain Mgmt

#1 in Customer Relationship Mgmt

#1 in Human Capital Mgmt

#1 in Industries

- Retail

- Communications

- Public Sector

- Professional Services

- Financial Services

• 275,000 total customers

• 220,000 database customers

• 30,000 applications customers

• 30,000 middleware customers

• 17,700 partners

• 56,000 employees

• 14,000 developers

• 7,000 support staff

Oracle At-a-Glance

“Our strategy is to work with global networks to leverage the best technologies on the planet.”

-- HP SVP Dick Conrad

• R&D: Procter & Gamble to source 50% of newproduct ideas from global partners by 2010

• Design: Boeing designs navigation and landinggear systems in India

• Procurement: Pella sells windows primarily in theUS, but sources many parts overseas

• Manufacturing: Sony, Dell, and Apple use China’sQuanta Computer for laptop manufacturing

• Shared Services: Citigroup uses a single globalHR system to serve all divisions and geographies

Globalization Changes Everything

Competitors

The Internet eliminated borders making all markets global markets

Compliance Mandates

Increased and varying regulatory / security requirements exert additional burdens on businesses

Suppliers

Margin pressures force companies to search forgoods & services anywherein the world resulting incomplex supply networks

Customers & Employees

Manage employees and customers dispersed across geographic and cultural boundaries

Management ChallengesGlobalization creates unique challenges in managing…

To Meet These Challenges, Businesses Must…

Think GloballyThink Globally to make the right decisions

Work GloballyWork Globally to be more productive

Manage Systems GloballyManage Systems Globally to lower costand increase performance

Brought to You by Oracle Applications Unlimited

TheThe

GGloballobal BBusinessusiness ReleaseRelease

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

IntroducingOracle E-Business Suite 12

Flexible Architecture Meets the Needsof Dynamic, Global Businesses

FusionMiddleware

Database RAC / Grid

Enterprise Security

Role-Based Portal Access

PerformanceManagement

Analysis, Planning& Reporting

Com

plia

nce

Fra

mew

ork

Sys

tem

s M

anag

emen

t

Applications• Integration Services• Process Orchestration• User/System Configuration• Data Hubs

• Application Server• Web Services• Development Tools• Collaboration Tools

Complete

Integrated

Standards-based

Adaptable

Accessible

Secure

Scalable

Release 12 Enables You To…Release 12 Enables You To…

Think Globally Work Globally Manage Systems Globally

Think Globally Work Globally Manage Systems Globally

Make more informed and compliant decisions with a global view of customers,

suppliers, partners, and operations

R12 Improves Global Decision Makingby Supporting All Types of Reporting/Analysis

• Make timely decisions with integrated information systems

• Target information delivery with role-based dashboards

• Protect organizational integrity with secure information delivery

Financials, Supply Chain, Projects,PLM, Sales & Marketing, HR, Service

Transaction Processing

Us

ers Sensor

BasedServices

AnalystsManagersExecutives

OperationalReporting

ProfitabilityAnalysis

PerformanceScorecards

Consolidation & Compliance

Forecasting& Modeling

Network Optimization

Inventory Optimization

Portfolio Analysis

Reporting Planning

Think Work Manage

• Perform true global consolidation by bringing together financial datafrom any source

• Automate consolidation process to improve speed, consistency, and auditability

• Capture and apply accounting rules to meet local reporting standards worldwide

• Use familiar spreadsheets to build sophisticated financial statements with drilldown links

Think Work ManageGlobal Financial ConsolidationMake more informed financial decisions with a single, accurate,global view of financial position

Drivers

Resources

Activities

Statistics

Costs / Revenue

Transactions

Cost Pools

% Distributions

Rate X Volume

Models

Methods

ProfitabilityEngine

ProfitabilityEngine

• Achieve global viewof profitability from multiple data sources

• Calculate profitability based on user-definable rules and formulas

• Analyze profitability along any dimension including geography, product, channel, segment, customer, organization, etc

Think Work ManageProfitability AnalysisAchieve greater insight into the profitability of global operations andprovide actionable information for driving margin improvement

Scenarios

StrategyProjects

Metrics &Ranking

BalancedPortfolio

• Define: Build consensus by establishing and communicating a common framework for evaluating projects

• Evaluate: Simulate the impact of business change by evaluating “what-if” scenarios

• Select: Rate and rank portfolios to ensure strategic fit and/or maximize return on investment

• Integrate: Ensure individual project success by seamlessly connecting with Oracle Projects for tracking and planning

• Communicate: Streamline the delivery of project portfolio status and decisions toglobal stakeholders

Think Work ManageProject Portfolio AnalysisBalance and align global projects with organizational objectives and strategy

• Increase profits through asset rationalization- Model supply chain to determine optimal mix and

location of facilities and equipment

- Analyze scenarios via geographical visualization

• Reduce costs through dynamic sourcing- Leverage network plan to improve sourcing,

inventory, and replenishment strategies

• Manage global risk more effectively by anticipating supply and demand fluctuationsGraphical Simulation of Network

Think Work ManageStrategic Network OptimizationCreate optimal supply chain networks by continuously evaluating thecost and revenue impact of global supply & fulfillment decisions

Inv

en

tory

Co

st

Product Delivery

10 30 50 75 80 85 90 95 100

WithoutOracle

WithOracle

LowerLowerInventoryInventory

CostCost

ImproveImproveOn-TimeOn-TimeDeliveryDelivery

• Maximize on-time product delivery while minimizinginventory costs

• Improve delivery flexibility by storing common subassemblies which are completed only when an order is placed

- Account for global demand, supply & lead-time variability

- Select the best global inventory investment strategy

• Reduce inventory write-offs

Think Work ManageGlobal Inventory OptimizationOptimize global inventory levels & locations based on anticipated demand

Daily Results,Daily Results,Flexible PeriodsFlexible Periods

Flexible ComparisonsFlexible Comparisons

MultipleMultipleCurrenciesCurrencies

Graphs /Graphs /TrendsTrends

PerformancePerformanceMeasures (KPIs)Measures (KPIs)

Reports w/Reports w/DrilldownDrilldown

• Get rapid results with an out-of-the-box mgmt reporting system

• Get the rightinformation with role-based dashboards

• Get complete information with seamless drilldowns

• New in R12:- 6 dashboards, 49 KPIs, 90 rpts

- A focus on global sourcing, purchases, and supplier mgmt

Drag & DropDrag & DropPortletsPortlets

Think Work ManageReal-Time Operational ReportingMake better and faster decisions at dramatically lower cost

Marketing & Sales

Intelligence

Service Intelligence

Procurement Intelligence

Supply Chain & Order Mgt Intelligence

Financial Intelligence

HumanResources Intelligence

PipelineAnalysis

SalesForecasting

Opportunity Analysis

Quota Analysis

MarketingAnalysis

Lead Conversion

Absence Analysis

Compensation Analysis

Talent Management

WorkforceProfile

TurnoverTrends

Return on Human Capital

A/R & A/PAnalysis

GL / BalanceSheet Analysis

Customer & ProductProfitability

P&L Analysis

ExpenseManagement

Cash FlowAnalysis

Supplier Performance

Spend Analysis

Procurement Cycle Times

Inventory Availability

EmployeeExpenses

BOM Analysis

OrderLinearity

Ordersvs. Available

Inventory

Cycle TimeAnalysis

BacklogAnalysis

FulfillmentStatus

CustomerReceivables

Activity Analysis

Customer Satisfaction

ResolutionRates

Service RepEffectiveness

Service CostAnalysis

ServiceLevel Trends

Next Generation DBI Low TCO Preserved Business-friendly Logical Layer

EBS Business Intelligence

Release 12 Enables You To…Release 12 Enables You To…

Think Globally Work Globally Manage Systems Globally

Think Globally Work Globally Manage Systems Globally

Increase productivity with global processes that cross applications, divisions, and regions

• Reduced pop-ups and duplicate screens

• Re-designed and streamlined entire workflows

• Reduced the number of steps to complete key tasks

• Improved overall look & feel and visual style

• Increased personalization capabilities

• Campaign Management• Customer Support• Collections & Payments• Loan Management

Improved Workflow in Targeted Areas

• Financial Consolidation• Online Candidate Registration• Absence Management• Salary Administration

• Self-Service Purchasing• Sourcing• Supplier Collaboration• Business Intelligence

Think Work ManageA New User Experience for R12Accelerate global roll-outs with simplified business flows and user interface

Increase the efficiency of shared services and single database operations with streamlined processing, reporting, and access across operating units

SingleGlobal

Database

SingleGlobal

Database

Shared Service Center

Org 3Org 2Org 1

Examples: Payables, Purchasing, Collections, HR

DriveShared Serviceswith R12Financial ManagementInitiatives

Think Work ManageGlobal Financial Management

Single Responsibility

Holland

Legal Entity

Denmark

Legal Entity

Belgium

Legal Entity

Belgium

Operating Unit

Holland

Operating Unit

Denmark

Operating Unit

Perform multiple tasks across

operating units (OUs) without changing

responsibilities

• Define and manage OUs from a central location• View and manage customers across OUs• Enter and pay invoices across OUs• Receive goods across any OU• Negotiate with suppliers for your enterprise, not just your OU

For Example:

Global Financial Management:

Multi-Org AccessIncrease the efficiency of shared services and single database operationswith streamlined ACCESS, processing, and reporting across operating units

Think Work Manage

Single subledgertransaction (e.g.

invoice, payment)can create multipleaccounting entries

• Ensure both corporate visibility and local compliance by automatically creating accounting for all legal entities

• Simplify inter-account reconciliation for key business flows such as procure-to-pay or order-to-cash

• Streamline reporting and inquiries by leveraging a common and consistent data model across all subledger applications

Ledger B

French GAAP/IASPlan ComptableFrench Calendar

EUR

Ledger A

US GAAPUS COAUS Calendar

USD

Subledger TransactionSubledger

Transaction

Dr Cr

Think Work ManageGlobal Financial Management:

Subledger AccountingIncrease the efficiency of shared services and single database operations with streamlined access, PROCESSING, and reporting across operating units

Ledger Ledger SetSet

Ledger Ledger SetSet

Ledger Set Benefits:• Cross/Multiple Ledger processing and reporting• Data and definitions that can be shared and secured• Native support for multiple accounting representations

French RulesPlan ComptableFrench Calendar

EUR

Ledger BLedger B

Must Share:Must Share:CChart of hart of AccountsAccounts

CCalendaralendar

Must Share:Must Share:CChart of hart of AccountsAccounts

CCalendaralendar

US GAAPUS COAUS Calendar

EUR

Ledger ALedger A

US GAAPUS COAUS Calendar

GBP

Ledger DLedger DLedger DLedger D

Defined by 4 C’s:Defined by 4 C’s:•Accounting Accounting CConventiononvention

•CChart of hart of AccountsAccounts

•CCalendaralendar•CCurrencyurrency

Defined by 4 C’s:Defined by 4 C’s:•Accounting Accounting CConventiononvention

•CChart of hart of AccountsAccounts

•CCalendaralendar•CCurrencyurrency

Reporting Currency

Ledger CLedger CLedger CLedger C

US GAAPUS COAUS Calendar

USD

US GAAPUS COAUS Calendar

USD

Global Financial Management:

Ledger Sets Increase the efficiency of shared services and single database operations with streamlined access, processing, and REPORTING across operating units

Think Work Manage

• Diagnose access and process control violations and take corrective action

Think Work Manage

Certify and Report Results

Track Compliance Status, Document Findings, Mitigate Exceptions

AssessRisk &

Controls

ScopeAudit

Program

TestControls

DocumentProcesses

Create Risk &Control Library

• Strengthen application control environment with continuous monitoring

• Ensure auditability via secure change control and history

Governance, Risk, & ComplianceDocument, test, monitor, and certify ongoing compliance withSarbanes-Oxley, JSOX, HIPAA and other global regulations

• Single Repository of transactions for global business insight

• Centralized rules applied to transactions to manage globally and reduce risk

• Automation of tax processes on transactions to improve operational efficiency

• Extensible architecture that supports additions, e.g. Self-assessed

Use Tax

TaxTransactions

TaxSetup/Rules

InternetExpenses

Receivables

Order Management

GeneralLedger

Purchasing

InternetProcurement

Inter-CompanyInvoicing

Inter-CompanyInvoicing

Payables

E-Business TaxCentrally manage tax transactions across entire E-Business Suite

Think Work Manage

<Insert Picture Here>

“We’ve provided corporate assurance from a controllership perspective by centralizing our

foundational accounting activities, defining our corporate policies and procedures, and standardizing our

processes.”

Anthony SalcidoVP and Corporate Controller,

Toyota Motor Sales USA

Higher quality products & svcs Lower employee turnover rate Lower hiring and training costs More productive and skilled

employees Reduced employee downtime

during the on-boarding, transfer, and off-boarding process

BenefitsBenefits

Expense, Productivity & Revenue Improvements

Increase in employee morale at all levels of the organization

Reduced risk from outdated Information Technology

Other ImprovementsBusiness Business

EnvironmentEnvironment

SG&A Expense

Sales / Services

Credibility &Investor Confidence

Risk

Employee Satisfaction

Income Income StatementStatement

WorkforcePerformance Mgmt

• Cascading Objectives• Appraisal Uplifts

LearningManagement

• Workforce Certification• Applicant Support• Web Conferencing

iRecruitment• Auto-Search• Integration w/ Offers• Embedded Analytics• Assessments

NewsNews

Global Talent Management Think Work Manage

Mexico Sweden

RussiaNorway Poland

KuwaitDenmark

UAE Finland India

New in R12: Localizations expanded for10 countries

Oracle now has localizations for 30 countries covering 87% of world GDP

• Enterprise & workforce management• Workforce sourcing & development • Compensation & benefits management• Payroll management

Business Process

Examples

Think Work ManageHuman Resource LocalizationsManage all employees within a single system while adhering tolocal, in-country regulations

Line Manager Overview Dashboard Think Work Manage

HCM Intelligence - New Features

• For line managers and human resource professionals, we have dashboards, KPI’s, and reports for:- Employee workforce (headcount, salary and turnover)

- Contingent workers

- Absence (duration and occurrences)

• For the Chief HR Officer we have:- Workforce (headcount, salary and turnover)

• For the budget manager we have:- Workforce budgeting (headcount and costs)

• For the benefits manager we have:- Open enrollment (number of elections)

Think Work Manage

Compensation Workbench Salary Statistics Reporting

Think Work Manage

Key Features/Functions in HRMS

NEW FUNCTIONALITY

• Workforce Performance

Management

• iRecruitment Offers

• HR Checklists

• HR Global Transfers

• All new salary

administration

• Enhanced Compensation

Workbench

• Total Compensation

Statement 1

NEW TECHNOLOGY

XML Publisher• All EEO reports• Qtrly Tax Return Worksheet• Employee W-2• Retro Notifications Report• And more…

New User Experience – Key Highlights• iRecruitment - Completely re-designed

Candidate Registration

• Absence Management - Updated business flows and entire look-and-feel

• Salary Administration - Vastly improved UX for Salary Information, including high-interactivity embedded analytics

• Competency Profile - Completely re-designed user experience

1 Available in FPK_RUP1

Think Work Manage

Chargeable SubcontractingAutomatically create replenishment orders and track component allocations & inventory for sub-contracted manufacturing (e.g. Shikyu)

Golden Tax Support for ChinaProvide compliant VAT calculation, invoicing, and tax reporting via China-certified “Golden Tax” software

Customer Acceptance, Deferred Revenue and COGSRecognize and account for COGS and revenues in the same proportion, based on flexible contingencies & within the same accounting period

Periodic Average CostingSupport accounting compliance requirements in territories such as China/Taiwan

Asia Pacific is

the factory floor

for the world

In 2005, China’s

global trade

surplus more

than tripled

Think Work ManageManufacturing Practices for APACSatisfy local requirements to compete in key outsourcing regions

Supplier Management

Adv. Procurement for Materials & ServicesAchieve Best Cost, Quality & Delivery via Real-Time Supplier Collaboration

Expanded SupplierManagementand Enablement

Unified Work-Center for All Procurement Responsibilities

New Support for Complex Goods & Services

Think Work Manage

Buyers WorkbenchThe Procurement Professional’s Release

Think Work Manage

Procurement for Complex ServicesProcess – Author Contract Line

PO Line with information from Negotiation

Think Work Manage

Procurement for Complex ServicesProcess – Author Contract Line

Define Scope of Work

Attach Scope of Work as a document

Financing Terms:- Advance Amount- Recoupment Rate

Retainage Terms:- Max. Retainage Amount- Retainage Rate

Associate Project, Task, Expenditure

Think Work Manage

Supplier Scorecard

Customize dashboard view to add more reports, KPIs, update KPI list, remove reports, portlets or add custom reports, KPIs etc.

Each supplier will only see their data.

View trend data over various time periods

Think Work Manage

MES for Discrete & Process ManufacturingControl Demand-Driven Mfg with Integrated Shop Floor Execution

System Automation & Control

Deliver Real-Time Shop Floor Visibility to Multiple Layers of Management

Reduced TCO / Complexity via Integrated Mfg Mgmt & Production Execution

MESMES

ERPERP

Corp Mgmt

Shop Floor Control

Production MgmtProduction Mgmt

Process Engineer• Manage recipes & advanced

process instructions

Production Supervisor• Create & manage batch status• Log non-conformances

Dispensing / Prod Operator• Pre-weigh designated

ingredients• Process batch operations

Operator• Work from dispatch list• Record transactions, quality

info, work completion, and time• View work instructions and

component info• Report production exceptions

Supervisor• Review & resolve exceptions• Monitor shop floor progress

MES for Discrete MfgMES for Discrete Mfg MES for Process MfgMES for Process Mfg

OptimizeModes& Routes

• Plan across multiple legs, tiers, nodes, and modes (truck, air, train, ocean)

• Handle all supplier inbound and customer outbound deliveries

• Display results via intuitive, graphical UI

AutomateExecution &

CollaborationPayments

Event Mgmt

• Manage internal and 3rd party fleets(eg. LSPs) in the same system

• Enable partners to transact and“self-update” (eg. pick-up request)

• Handle exceptions via automatedevent management notifications

Integrated with Shipping, Receiving, Inventory Management, and Purchasing

Think Work ManageGlobal Transportation ManagementDrive down logistics costs and increase on-time delivery by managingthe international movement of goods within a single, scalable system

Streamlined NPI and Product Data MgmtDrive Innovation and Improve Product Profitability

Product Introduction

• Enhanced New Product Intro Flow- Embedded Document Entity

- Enhanced Multi-Org and Multi-Level Structure Mgmt

- Operational Attribute Change Mgmt

Product Information Mgmt

• Inbound Data Sync and Data Quality Mgmt (Import Workbench)

• Workflow-Based Change Controls for Item and Structure Imports

• 360° Transaction View of Productfrom EBS and External Data Sources

Oracle PIM Data Hub SolutionRole of Import Workbench

Data Quality & Change Control

Consolidation Access& Search

UCCnet /GDSN**

Import & Synchronization

Other Apps / Systems

Customers /Suppliers

Engineering

CRM

Online Catalog

ERP

Manufacturing

XM

L

Output (print catalogs, data sheets, etc.)

Data Pools

Syndication &Publication

*Product

DataRepository

ProductData

Repository

Import Workbench

Think Work Manage

Common Asset Repository Enhanced Fleet Asset Management for Mobile Assets Mobile / Wireless Work Execution Enhanced Budgeting and Forecasting Industry Specific

- Life Sciences: Support for 21 CFR Part 11- A&D: Support for Rotable Parts and MEL/CDL*

PlanBuild /

AcquireOperate /Maintain

Retire /Dispose

CommissionConcept

Retirement

Monitor Performance

Asset Lifecycle ManagementAdopt a Holistic Approach to Managing Capital Assets

*Minimum Equipment List, Configuration Deviation List

Think Work Manage

AssetAsset

Asset Lifecycle Management

Oracle provides for tracking of every asset throughout it’s lifecycleOracle provides for tracking of every asset throughout it’s lifecycle

AssetAsset

InstallInstall

Design/Design/SpecifySpecify

BusinessBusinessModelingModelingBusinessBusinessModelingModeling

CapitalCapitalPlanPlan

OperateOperate

MaintainMaintain Construct/Construct/ProcureProcure

ManageManage

BudgetBudget

DisposeDispose

DecommissionDecommission

Think Work Manage

WO OperationsSingle Screen Work Order

Mobile Work Order Capability

Information Dashboard Work QueueWork QueryAsset Details

Transactions Charge Time

Material Issue/Return Work Completion

Enter Inspection Results Enter Meters Readings

Problem ReportingCreate Work Request

Create Work OrderEnter Quality ResultsEnter Meter Readings

Create Work Order Approvals

Whether remote or not, a technician has just one place to go for all work order information.

Think Work Manage

• Efficiently resolve issues at the customer’s convenience regardless of geographic location

• Coordinate the delivery of all global services within a single system

- Self-service & agent-assisted- On-site repair- In-house repair & refurbishment

• Increase revenues while decreasing contact, research & execution costs

- Outsourced / 3rd party services- Internal issues (help desk)- Investigations (case mgmt)

Customer SupportInitiate service requests 24x7 plus interact with service reps online via new screens for “internal” & “external” customers

Case ManagementManage key activities related to cases / clients / involved parties and securely share information across geographies or agencies

Field ServiceCoordinate service delivery across time zones, schedule outsourced services globally, utilize digital maps to route reps

Think Work ManageGlobal Customer ServiceDrive revenue and customer loyalty with superior customer service

Think Work Manage

• Drive service revenue by enabling maximum number of service visits for each service representative

• Drive cost reduction by reducing mileage, travel time, and cost

Optimizing street-level routes enables you to:

Utilize Digital Maps to Route RepsMinimize drive time, maximize customer face time

Release 12 Enables You To…Release 12 Enables You To…

Think Globally Work Globally Manage Systems Globally

Think Globally Work Globally Manage Systems Globally

Reduce implementation, integration, andmanagement costs of global applications

Only Oracle…

• Supports all languages and localizations in same database

• Scales to very large volumes via RAC and Grid Computing

Lower Cost

• Consolidate data centers

• Administer fewer systems

• For each new flow,leverage existing setups and reference data

Better Automation

• Standardize, document, and audit processes

• Integrated cross-application business flows

Better Information

• All detail availablefor drilldown

• Deploy DBI in weeks vs. quarters or years for a traditional warehouse

Think Work ManageDramatically Lower IT Coststhrough System Consolidation

• Provide enterprise-wide,standards-based security

- Single sign-on- Corporate directory- Access / identity management- Identity federation

• Simplify security administration- Decentralized, delegated user admin- Automated & self-service provisioning

with approvals- Extended IT and system admin security

with DB tools (e.g. DB Vault)

• Continuously monitor environment- Security dashboard / reports- Best practice & typical violations

Audit & ComplianceGovernment mandated accountability is driving new scrutiny of security

CostUser provisioning, de-provisioning and re-provisioning are often manual and labor-intensive

ManageabilityMultiple user communitiesrequire management (clerical,self-service, customers, suppliers)

RiskWithout control of data integrity and access, business risk increases

Think Work ManageSecure the Global EnterpriseAddress global security pressures with a comprehensive security portfolio

Flexfields – User definable data key

Folders – User tailorable forms

Workflow – Configurable business process flow

Custom Library – Directory for customer extensions (forms)

OA Framework / Forms Personalization – Configurable page “look & feel”, navigation, tabs, fields, buttons

XML Publisher – Flexible report / document output

Eliminate costlycustomizations

Preserve configurationsthrough upgrades

Accelerate systemsdeployment

Think Work ManageConfigure, Don’t CustomizeHighly configurable global system lets you tailor the systemwithout programming

• Enable key integration types- Business to Business- Enterprise Application Integration- Business Process Management- Business Activity Monitoring

• Support industry-standard messages

• Support standards-basedXML documents

• Search and view available interfaces via powerful UI

• Automatically keep in step with source code via standard patching

A Catalog of All EBS Integration Points• Web Services• Public Java & PL/SQL APIs

• Business Events• Batch Interfaces

Think Work ManageComprehensive Integration RepositorySimplify and accelerate systems connectivity

BPEL Process Manager

Step1

Step1

Step2

Step2

Step3

Step3

Step4

Step4

Step5

Step5

BusinessProcess

OracleEBS

SiebelCRM

PeopleSoftFinancials

Custom OrderApplication

Mainframe HRApplication

New WebApplication

• Standard Interfaces• Cross-application maps

• Quickly integrate heterogeneous applications using an intuitive, graphical UI

• Manage system performance via web with a user-friendly console

• Reduce connectivity headaches withpre-packaged, standard interfaces for applications and legacy systems

• Built on widely adoptedindustry standard language (BPEL)

Think Work ManageNext Gen. Business Process MgmtIntegrate Oracle, 3rd party & legacy applications to extend process automation

BPEL – Business Process Execution Language

Merchandising

Invoice Matching

Sales Audit

Stock Ledger

Accounts Receivable

Cash Management

General Ledger

Accounts Payable

E-B

us

iness F

inan

cials

• Matched invoices• Credit notes• Debit memos• Rebates

• Suppliers• Partners• Addresses• Freight terms

• Lower cost integration between disparate systems• Better performance with integrated business flows across applications

Inbound Retek Data

Outbound Financials Data

• Daily sales• Cash and deposits• Inventory• Sales data

• Payment terms• GL accounts• Currency rates

Integration with Core ApplicationsOracle | Retek Integration with BPEL

Think Work Manage

Web/Call Center/Sales ForceWeb/Call Center/Sales Force

Identify Customer

QuotingQuoting

Oppty Info.Quote StatusQuote Value

Order Order ManagementManagement

Billing

OpportunityOpportunity

ARAR

Account Mgmt

Browse & Search Products/Services

Customer Customer Product Product

Two way synchOracle <> Siebel

Siebel CRM On Demand

Siebel/Oracle

Oracle

Installed Products

One way synchOracle > Siebel

Tele, FieldTele, FieldServiceService

QuotesOrders

Install BaseService Requests

Invoices

Install BaseInstall Base

Initial customer data load from Oracle EBS to Siebel CRM On Demand

• Integrate customer creation flow from CRM On Demand to Oracle EBS

• EBS Customer Data Quality Management (DQM) tools available within CRM On Demand

• Support bi-directional synch of customer and contact

• Product Master maintained in Oracle EBS and synched to Siebel CRM On Demand

• Convert CRM On Demand opportunity to Oracle EBS quote

Customer and product context are passed from CRM On Demand opportunity to Oracle EBS quote

Quote status presented back in CRM On Demand

Quotes, orders, install base, service requests from Oracle EBS are presented within CRM On Demand

CUSTOMER AND PRODUCT CUSTOMER AND PRODUCT INTEGRATIONINTEGRATION

OPPORTUNITY TO QUOTEOPPORTUNITY TO QUOTE

360 DEGREE CUSTOMER VIEW360 DEGREE CUSTOMER VIEW

Integration Solution: Siebel CRM On Demand to Oracle E-Business Suite

Think Work Manage

• Manage entire systems infrastructure (apps, middleware, DB, H/W) from a single console

• Provide visibility across dev, test, and production systems

• Proactively monitor KPIs andevents with alert notifications

• Drive root cause analysis with graphical topology views and config / patch level comparisons

• Accelerate EBS provisioning with automated system cloning

• Open integration with 3rd party products and mgmt frameworks

Think Work ManageApps Management Pack for EBSConsolidate and simplify systems management

Why Upgrade?All Customers BenefitStraight Talk from Customers and Partners

“Banks, taxes, payments, and accounting – everything that becomes centralized will bring Emerson tremendous efficiencies.”-- Greg Harre, Controller for Emerson Tool Company

“Oracle continues to invest in a better user experience in E-Business Suite Financials Release 12—from centralized accounting, tax and supplier maintenance to a new user interface.”-- Sean Malinski, Accenture Partner, Global Business Solutions - Oracle Practice

“We have 60 Sets of Books and see tremendous efficiencies with running processes across these SOBs using Ledger Sets.”-- Keith Dunkin, Finance Manager - Systems & Support, Alcoa

• Manage complexity at lower cost

• Comply with international regulations and standards

• Reduce upgrade risk

Multi-NationalMulti-National

• Lower TCO• Improve user experience• Reduce upgrade risk

DomesticDomestic

Think Work Manage

• Ensure patch compatibility with customer’s installation and automatically alert for incompatibility

• Leverage faster programs to analyze patch prerequisites

• Generate custom “read me” instructions based on customer-specific setup and configuration

• Automatically consolidate “read me” instructions for multiple patches and eliminate redundant steps

• Automatically detect patches that have already been downloaded(i.e. maintain download history)

Think Work ManageWhy Upgrade?

Easier MaintenanceE-Business Suite Patching: Minimize system downtime

– Planning– Procurement– Manufacturing– Logistics– Service– Maintenance– Product Lifecycle Mgmt

– Sales & Marketing– Finance– Human Resources– Projects – Contracts– Order Management– Configurator

Includes Over 2,350 New Capabilities• 50% Industry Specific Capabilities

• 50% Cross-Industry Capabilities

Includes 11 New Modules/Products

Why Upgrade?

Most Comprehensive SolutionThe Global Business Release

Think Work Manage

EBS Release 12Feedback

<Insert Picture Here>

“The ability to access multiple operating units with a single responsibility can simplify SOX compliance monitoring.”

-- Pam Bateman, Business Solutions Manager for Finance

 “Banks, taxes, payments, and accounting – everything thatbecomes centralized will bring Emerson tremendous efficiencies.”

-- Greg Harre, Controller, Tool Company

From a Global CustomerFeedback from Release 12

Training, October 2006

<Insert Picture Here>

“In our opinion Oracle's EBS 12 is a significant step forward in the integrated suite approach to enterprise applications. The Suite is functionally rich and serves the global enterprise well. As a tightly integrated suite of products, businesses will realize significant gains from the interoperability of the suite environment.”

From a Leading AnalystExecutive Brief:

Oracle E-Business Suite R12October 2006

<Insert Picture Here>

“Release 12 features will help solve our clients’ biggest business process and industry-specific challenges and we look forward to partnering with Oracle and our joint clients.”

A. MitchellIBM Global Business Services Americas Oracle Practice Lead

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“Many clients are evaluating whether to upgrade from Oracle E-Business Suite 11i to Release 12 or wait for the larger Fusion release. There are significant application and architecture changes

in Release 12. Upgrading now will help build the foundation to prepare for Fusion—maximizing

business value while mitigating risk.”

Sean MalinskiAccenture Partner, Global

Business Solutions - Oracle Practice

R12 is the Global Business Release

Think GloballyThink Globally to make the right decisions

Work GloballyWork Globally to be more productive

Manage Systems GloballyManage Systems Globally to lower cost and increase performance

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