C O N F I D E N T I A L1

Project R-Squares: Weekly UpdateMarch 1 , 2010

C O N F I D E N T I A L2

Project Objectives

Successfully migrate the R-Squared application from COLT to WMT Production Environment by August 15th 2010, with minimal impact to site availability

Exit R-COLT facilities by September 30th 2010

2

Confidential

Major Accomplishments

AR approvedCyrusOne data center contract signed

– Will take possession on1st March 2010Equipment ordered

– All Network, Storage, SUN equipment and ISP circuits ordered– 1st wave of HP blades ordered

Recruitment– UK team recruiting completed– US team 2 of 7 heads recruited

Design– High Level Design documented– Detailed design review sessions held with operational and

development teamsInventory of servers with development and production

owners identifiedTesting

– 5 FTE’s secured for testing from 1st March– 1st Draft of Test Plan reviewed

Produced 1st draft architecture diagrams of LMN siteEngaged 2 vendors to get proposals for clean up of COLT

and disposal of assets

C O N F I D E N T I A L4

Top Issues being worked on

• Procurement– Order 2nd wave of servers. This will leverage new Sabre Enterprise Agreements with Core Trust for

discounted rates – John McGurk (3rd March)

• Facilities– Finalize Data Centre installation design – Simon Adlem/David Hartog (5th March)

• Data Migration and Synchronization– Finalize data migration approach and test plan to validate approach – John McGurk (8th March)

• Change and Release Management – Define 2010 release schedule – Mike Daniel (5th March)

– Define and communicate freeze windows, freeze definitions to support business/marketing plans – Mike Daniel/Sembian Krishnamurthy (15th March)

• Cutover planning– Establish operational/technical/business metrics to determine success/readiness for migration –

Sembian Krishnamurthy (15th March)

C O N F I D E N T I A L5

Active top level workstreamsLegend

White Not Started

Red Delay or overspend will occur beyond project tolerances

Amber Risk of delay or overspend but mitigation is possible to keep the project within tolerances

Green On track for delivery within time, quality and budget

Blue Complete

C O N F I D E N T I A L6

R-Squared Project Status

Work stream Status Remarks

Equipment Build Green High Level design complete, detailed design review session held

Construction of Test Scripts Amber Cabling, power and installation guide in progress. Completing task planned next week (in workstream status) will make status green.

Construction of String / Unit Test Scripts

Green High Level design complete, detailed design review session held

Construction of UTA Test Scripts

Green All equipment ordered. 2nd wave of blades to be ordered next week to leverage Core Trust Agreements discounted rates

Legal Compliance Review and Acceptance

Green Completed 1st draft LMN/ Sabre Transfer: Processor v Controller document

Configuration of Test Instance Green Build documents being drafted by tech teams

Configuration of Production Instance

Green Site architecture being drafted;

Functional Testing Green 1st draft of test plan reviewed. 5 FTE’s secured for 1st March start

UTA Testing Green Data migration workshop held with 3PAR and internal tech teams

Project Turn -Over Green Approach agreed and 2 vendors contacted to assess suitability

C O N F I D E N T I A L7

Program Timelines

JUL

Contract New Space

APRFEB MAR MAY JUN AUG SEP

TODAY

JAN

App and env config

Dry Run

Testing

Procurement

Build out of New Site

Design

Legal

OCT

Equipment Build

Cutover

Exit UK FacilityContract

expires

C O N F I D E N T I A L8

Hardware – Dan Gabrieison

• Virtualization of Server to create Test Instance and Production Instance

Key Accomplishments this week

Issues / Risks

Key Activities Next WeekHistorical Log: Changes / Decisions

Milestone From To%

complete

Sign contract complete 100%

Take possession complete 100%

Receive equipment complete 100%

Setup cabling complete 100%

Configure patching complete 100%

Allocate rack numbering complete 100%

Cutover in agreed outage window

complete 100%

• Work Stream Completed

• Works Stream Completed

Objective: Complete Data Centre build capable of supporting the lastminute.com environment

Progress to Date

C O N F I D E N T I A L9

Server – Dan Gabrielson

Key Accomplishments this week

Issues / Risks

Key Activities Next WeekHistorical Log: Changes / Decisions

Milestone From To%

complete

Define inventory of servers requiring migration

1/Jan 31/Jan 100%

Define Servers specifications and order

1/Feb 28/Feb 80%

Install servers in R- Squared

1/Mar 31/Mar 0%

Setup Infrastructure services

15/Mar 31/Mar 0%

Build OS w/ unit testing 15/Mar 15/Apr 0%

Migrate cloned servers 1/Apr 30/Apr 0%

Start deploying applications

1/Apr 30/Apr 0%

• Completed low level design and design review• Completed HW orders for HP blades• SUN hardware ordered from HP and vendor

• Creation of OS image to app map in Inventory• Have completed high level design

Objective: Build and deploy the server environment necessary to run R-Squared applications : Test & Production

Progress to Date

C O N F I D E N T I A L10

Network – Wole Taiwo

• Connectivity to SENS (Corporate) network is more complex then expected. It will be shared with the elab and others Sabre BU’s in production and will need shared network security.

Key Accomplishments this week

Issues / Risks

Key Activities Next WeekHistorical Log: Changes / Decisions

Milestone From To%

complete

Design new solution 1/Jan 28/Feb 100%

Receive equipment 1/Mar 15/Mar 0%

Setup WAN/LAN 15/Feb 15/Mar 30%

Test Network 15/Mar 15/May 0%

Model connectivity changes

15/Mar 15/July 0%

Pre-cutover testing 15/July 15/Aug 0%

Cutover in agreed outage window

15/Aug 15/Aug 0%

• ISP circuit 1 ordered from TimeWarner. Install on March 9th.• ISP circuit 2 from Verizon ordered. Install date TBD. • SITA Circuit for connectivity to Tulsa ordered.• Internal IP space assigned by HP• Completed low level design review

• Confirm external DNS solution providers• Continue work on IP planning for new site• Increase PWG bandwidth to 300mb• Continue work on new Internet IPs

• VPN circuit for SITA failover will be managed by both HP and LMN.

Objective: Build and deploy the network environment to support applications and services

Progress to Date

C O N F I D E N T I A L11

Storage/Backups – Andy Mora/Tony Ives

Key Accomplishments this week

Issues / Risks

Key Activities Next WeekHistorical Log: Changes / Decisions

Milestone From To%

complete

Define existing storage configuration

1/Jan 31/Jan 100%

Design Solution 1/Feb 28/Feb 80%

Order equipment 1/Feb 14/Feb 80%

Receive, install and configure equipment

1/Mar 15/Mar 0%

Replicate all data 15/Mar 31/Mar 0%

Start testing applications 1/Apr 1/Apr 0%

Cutover in agreed outage window

15/Aug 15/Aug 0%

• Got agreement with dba's to use NFS for database backups instead of local dumps

• Completed design review with technical teams• Completed SA-Doc Site installation requirements for 3PAR• Discussed and agreed backup server spec's, this is now progressing

to quotation

• Continue LLD documents• Backup Audit• Determine Validation and test approach for data migration

Objective: Establish enterprise storage /backup environment capable of supporting multiple platforms

Progress to Date

C O N F I D E N T I A L12

Databases – Steve Lewis

• MSSQL replication management could prove heavy overhead for final cutover window

Key Accomplishments this week

Issues / Risks

Key Activities Next WeekHistorical Log: Changes / Decisions

Milestone From To%

complete

Document database architecture

1/Jan 31/Jan 0%

Determine migration method for each db

1/Feb 28/Feb 25%

Determine synch method 28/Feb 14/Mar 10%

Migrate data 15/Mar 31/Mar 0%

Fix bugs 1/Apr 15/Jul 0%

Perform dry-runs 16/Jul 15/Aug 0%

Cutover in agreed outage window

15/Aug Aug 0%

• Completed review of low level design with LMN tech community• Oriented two new MSSQL DBAs to team• Completed inventory of DBs

• Create server by server DB migration method field in Inventory• Determine Validation and test approach for data migration

Objective: Migrate Databases without data loss

Progress to Date

C O N F I D E N T I A L13

Applications – Martin Bianco

• There is no consolidated documentation for all the applications to migrate. Action: MB is co-working with application owners to produce an up-to-date document.

Key Accomplishments this week

Issues / Risks

Key Activities Next WeekHistorical Log: Changes / Decisions

Milestone From To%

complete

Document application architecture

1/Jan 12/Mar 30%

Determine deployment method for each app

1/Feb 31/Mar 25%

Build Kick-start script 14/Feb 14/Mar 25%

Deploy Applications 1/Mar 31/Mar 0%

Fix bugs 1/Apr 15/Jul 0%

Perform dry-runs 16/Jul 15/Aug 0%

Cutover in agreed outage window

15/Aug Aug 0%

• Installed blades of target configuration in Colt and began kickstart testing on hardware in Colt.

• Documentation of lastminute.com (SOA diagrams) created for relevant categories (draft)

• LMN Suppliers inventory list created (draft)

• Documentation: during the next two weeks, meetings will be taking place to refine the diagrams. Key focus will be:• 3rd party providers• FTP infrastructure

• SDAS Beyond-Shopping team to join the team and provide Application migration plans for Holidayautos & All Hotels platforms

Objective: Migrate applications to the new infrastructure

Progress to Date

C O N F I D E N T I A L14

Testing – Rachel Pilgrim

• Several areas have been unable to meet with us to define test cases for Monarch (areas not tested today)

• LMN 10.2 release planning may impact resource plans• Delays in LMN 10.1 have impacted gap analysis – currently resolved

Key Accomplishments this week

Issues / Risks

Key Activities Next WeekHistorical Log: Changes / Decisions

Milestone From To%

complete

Gap analysis of test scripts 1/Jan 31/Jan 90%

Define test approach for non-standard items

1/Feb 28/Feb 80%

Define cut-over test plan 1/Mar 31/Mar 10%

Write test scripts 1/Feb 31/Mar 20%

Execute test scripts 1/Apr 15/Jul 0%

Execute Dry-runs 16/Jul 15/Aug 0%

Cutover in agreed outage window

15/Aug 15/Aug 0%

• Completed resource planning• LMN 10.1 regression test support is complete• Able to allocate 5 FTEs to Monarch testing on 1 March

• Final revisions on high level test plans• Started writing detailed test plans for key categories• Creating jMeter scripts for key services

• Finalise high level test plan and publish• Complete detailed test plans and publish• Continue development of test cases (manual/automated)• Continue requirements gathering for apps not currently tested• Complete draft of cut-over test plan

Objective: Build and execute a Quality Assurance methodology to ensure functionality works upon migration

Progress to Date

C O N F I D E N T I A L15

End User Computing – David Kent

• Replication Risks between CyrusOne and None EU Migrated offices

Key Accomplishments this week

Issues / Risks

Key Activities Next WeekHistorical Log: Changes / Decisions

Milestone From To%

complete

Define inventory of servers requiring migration

1/Jan 31/Jan 100%

Define Servers specifications and order

1/Feb 28/Feb 80%

Setup End User Computing environment

1/Mar 31/Mar 0%

Setup Call Centre Support services

1/Mar 31/Mar 0%

Test and bug fix 1/Apr 15/Jul 0%

Perform dry-runs 16/Jul 15/Aug 0%

Cutover in agreed outage window

15/Aug Aug 0%

• Agreed Active Directory design with SDAS

• Finish LLD for Active Directory • Finish LLD for Citrix• Acquire 2008 TS Licenses

Objective: Migrate End User Computing (including call centre support & applications) to Cyrus One and HP

Progress to Date

C O N F I D E N T I A L16

Cutover – Peter Raftery

• Data migration time• Time to presentation of new storage at cut over

Key Accomplishments this week

Issues / Risks

Key Activities Next WeekHistorical Log: Changes / Decisions

Milestone From To%

complete

Define cutover approach 1/Feb 31/Mar 50%

Define roll-back approach 1/Mar 30/Apr 10%

Test Storage replication 15/Mar 30/Apr 0%

Test Data migration 15/Mar 30/Apr 0%

Test NAS migration 15/Mar 30/Apr 0%

Perform dry-runs 16/Jul 15/Aug 0%

Cutover in agreed outage window

15/Aug 15/Aug 0%

• Kick off of dedicated work effort• Agreed to high level approach on cutover method

• Create initial high level cut over plan

Objective: Flip the site from London to CyrusOne in agreed outage window

Progress to Date

C O N F I D E N T I A L17

Legal – Emma Warwick

• Confirming number of agreements taking longer then expected

Key Accomplishments this week

Issues / Risks

Key Activities Next WeekHistorical Log: Changes / Decisions

Milestone From To%

complete

Agree contract with CyrusOne

1/Jan 15/Feb 100%

Assess impact of licensing with move

1/Jan 31/Mar 75%

Assess impact of Data Protection & PII

1/Jan 31/Mar 50%

Assess impact of PCI 1/Jan 31/Mar 50%

Sign Data Controller agreement

31/Mar 31/May 20%

Ensure no legal/compliance breach with cutover

30/Jun 15/Aug 0%

• Completed 1st draft LMN/ Sabre Transfer: Processor v Controller document

• Confirm number of agreements needed• Engage with in country legal to start applicable agreements

Objective: Ensure legal compliance with data centre move to US

Progress to Date

C O N F I D E N T I A L18

Exit UK Facilities – Ken Lee

• The systems need to be delivered to this stream in a state, whereby it is ready to be removed from the racks. That is, come the 1st Sep, the external vendor will go into the site and pull out all of the systems. There will be no final testing or any shutdown performed by this stream.

• The resale expectations (price) may not be met• List of assets to be shipped to Sabre is available by June.

Key Accomplishments this week

Issues / Risks

Key Activities Next WeekHistorical Log: Changes / Decisions

Milestone From To%

complete

Contract disposal 3rd party 1st Mar 15th Aug 5%

Remove all equipment in line with COLT contractual obligations

1st Sep 21st Sep 0%

Format data on disks to ensure data protection

1st Sep 21st Sep 0%

Transfer equipment to Sabre

1st Sep 30th Sep 0%

Sale of equipment 1st Sep 30th Sep 0%

• Met with 2 potential vendors. Establishing contact with 3rd vendor• Outlined scope and requirements to vendor to determine quote/costs• Arranging onsite audit to determine costs

• Arrange site access for initial quote from vendors• Continue to review and select suitable vendor to perform this work

Objective: Decommission and exit COLT facilities in PWG and PCT by 30th September

Progress to Date