qvi club training presentation qnet - english (updated 9 sept 2011)

7/31/2019 Qvi Club Training Presentation Qnet - English (Updated 9 Sept 2011)

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• Holiday product line of QNet

• Explore your world and experience the

beauty of different cultures, traditions

and ways of life

• Always at affordable prices



• Unforgettable travel memories throughVacation Membership: Fun, flexible and

long-term value

QVI Club Membership



Two-week vacation every yearFor 30 years

Occupancy

-For 2 people in a Standard Room-For up to 4 people in Home Resortsand selected Limited Collection andXchangeWorld resorts

A total of 60 weeks(420 nights)



One-week vacation every yearFor 30 years

Occupancy-For 2 people in a Standard Room-For up to 4 people in Home Resortsand selected Limited Collection andXchangeWorld resorts




One-week vacation every two yearsFor 30 years

Occupancy

-For 2 people in a Standard Room-For up to 4 people in Home Resortsand selected Limited Collection andXchangeWorld resorts




One-week vacation everyalternate yearFor 10 years

Occupancy-For 2 people in a Standard Room-For up to 4 people in HomeResorts and selected LimitedCollection and XchangeWorldresorts

A total of 6 weeks with the 6th weekutilised any year during the membership(42 nights)



One-week vacation everyalternate yearFor 5 years

Occupancy-For 2 people in a Standard Room-For up to 4 people in Home Resortsand selected Limited Collection andXchangeWorld resorts




What Do You Get?

Great vacations for 5 to 30 years at today’s prices

• An exclusive selection of QVI Club Home Resorts

and Limited Collection Resorts

• An exclusive membership to XchangeWorld that

will take you to exciting destinations worldwide• A premium selection of Exclusive Boutique Collection

resorts under XchangeWorld

• Transfer membership to children, grandchildren and

other loved ones

• Share or gift vacation memberships to family, friends

and associates

• Receive regular updates on promotions, new

resorts, special offers and other information

through eNavigator and other eCommunications.



Note: Tax, services or utilities related charges, or all-inclusive charges, may be applicable at selected properties and resorts

USD 77 per night!

Example:

Diamond Club Vacation Membership USD 13,040

Cost per room/night USD 31(USD 13,040 / 420 nights)

Usage Fee/night USD 29(USD 200 per week)

Xchange Fee/night (XchangeWorld resort bookings) USD 17(USD 118 per week)

You pay only



Your options:

Your holiday week entitlement

for 2011(e.g. December 2011)

Pay usage fee and utilise your week at any QVI

or XchangeWorld property or resort now

Pay usage fee before 31 December 2011 tosave/bring forward to 2 more years – valid for

use until 2013

No need to pay usage fee if not used/saved

- Only forfeit your holiday week for this year

- Your membership is still intact;

unlike other clubs



Holiday Week(s) Entitlement

• For members who join between 1 Jan and 30 Sep of each year, their

annual entitlement will start in the year they joined

• For members who join between 1 Oct and 31 Dec of each year, their

annual entitlement will start in the following year

WEEK(S) ENTITLEMENT

01 Jan ‘11

When does yourentitlement

begin?

30 Sep ‘11

WEEK(S) ENTITLEMENT

01 Oct ‘11 31 Dec ‘11

Entitlement starts in 2011 Entitlement

starts in 2012



Holiday Week(s) Use Period

• Holiday week(s) entitlement is to be utilized within the original year of

occupancy

• Within 2 years before the end of the ANNIVERSARY month

• Usage fees (US$200* per week) must be paid prior to use

ENTITLEMENT WEEK

01 June ‘11

When can youuse your 2011’s

entitlement?

USE PERIOD

31 May ‘13

* Usage fees will be increased from 1 Oct 2011



Save & Borrow Holiday Week(s)

• Save or borrow weeks from one year to another

• Save up to a maximum of 2 years

• Borrow 1 year in advance

• Usage fees must be paid for all holiday week entitlements

•Creates maximum flexibility in planning for your holidays

2 0 1 1 &2 0 1 2

E N T I T L E ME N T

4 weeks of vacation

in 2013

2 0 1 3


2 0 1 4


Save up to 2 years Borrow 1 year in advance

(Not necessarily consecutively or in the

same resort, and subject to availability)

http://www.istockphoto.com/stock-illustration-5817502-carton.php?st=72d0ea1


http://www.istockphoto.com/stock-photo-7629094-bernese-oberland.php?st=d84037a




Managing your Week(s)

• ‘One week’ means eight (8) days, seven (7) nights

• Option to take 2 short holidays at 2 different locations instead of 1

• Split your week into a 3-night or 4-night stay!

•Available in participating properties and resorts in Indonesia,Thailand, Malaysia, Philippines, China, India, Turkey and U.A.E

currently

• List of participating properties and resorts is available at

http://www.xchangeworld.com/xplore_splitweeks.html





Cape Town The Centurion All Suite Hotel

Turkey Dogan Hotel

Bangkok Grand Tower Inn

PhuketPatong Tower Condominium

Koh Samui Prana Resorts & Spa

Pattaya Chateau Dale Resort



Prana Resorts & Spa - Koh Samui, Thailand

• A combination of stunning nature, beautiful

Thai-inspired accommodation and wholesome

vegetarian cuisine

• Eco-friendly boutique resort which uses only purifiedand energised water

• Powered by electricity harnessed by solar panels

• Elegantly designed rooms, all with lush garden views.

Sea View rooms are available for upgrade for a feesubject to availability.



Grand Tower Inn – Bangkok, Thailand

• 5 minutes away from the famous Chatuchak

Weekend Market

• All units are Standard Rooms, spacious, and can

comfortably accommodate up to four people

• Each unit comprises one bedroom, living room,

dining area, bathroom and a mini kitchen



Chateau Dale Resort – Pattaya, Thailand

• Located between the famous Thai resort city of

Pattaya and the fabulous Jomtien Beach

• Perfect spot for water sport activities like swimming,

wind surfing, parasailing, water-scooter riding andwater-skiing

• All units are Standard Rooms and come equipped

with a bedroom, living room with double pullout

sofa bed, partial kitchen and a bathroom



a



Patong Tower Condominium – Phuket, Thailand

• Located right in the centre of all the action in Phuket –

Patong Beach

• Your home away from home, perfect for afamily getaway

• All units are Standard Rooms, and each one-bedroom

unit accommodates up to 4 persons comfortably

• Furnished with partial kitchen facilities, dining areaand cosy lounge room



The Centurion All Suite Hotel – Cape Town, South Africa

• Close to amenities, shops and restaurants, and is a short walk to the sea front

• All units are Standard Rooms and each has its own lounge and kitchen area

• 1-bedroom and 2-bedroom apartments available



Doğan Hotel - Antalya, Turkey

• A restored historical building with 41 rooms that

surround a charming garden and dining terrace

filled with orange trees and greenery

• All units are Standard Rooms

• Sunlit pool with terrace for sunbathing;

garden bar

• Situated in Kaleiçi, the historic section of the

Old City, with cobblestoned streets, picturesque

stone houses and historical ruins



• Selection of handpicked properties and resorts available for a limited period only

• Current selection of properties and resorts located in Malaysia, India, Indonesia

and Thailand

• For more information, visit www.qviclub.com/limitedcollection

Limited Collection Resorts

http://www.qviclub.com/limitedcollection

http://www.qviclub.com/limitedcollection




Cliff Top Club - Uttarakhand, India

• Above 10,000 feet in India’s most scenic location amid the

snow-capped Garwhal Himalayas

• Paradise in winter for skiing and sledding enthusiasts.

In summer, its numerous trails are ideal for hikers andtrekkers

• The famous high altitude Gorson Reserve Forest, part of

Nanda Devi National Park, provides a splendid backdrop

to the resort

• All rooms offered are Standard Rooms




Cambay Spa & Resort – Udaipur, India

• A wonderful relaxing respite in the renowned

city of lakes

• Inspired by the city’s unique architectural

eminence

• Set against a scenic backdrop

of hills

• All rooms offered are

Standard Rooms




Citadines Bangkok Sukhumvit 8 – Bangkok, Thailand• In the centre of Bangkok’s city action

• Surrounded by restaurants, nightclubs, shopping and

entertainment centres

• Vibrant colours and bold interiors underline the property’s

modern style.

• All rooms offered are Standard Rooms and each is cosy

and well-designed

• Complimentary shuttle (tuk-tuk) service to

Nana Skytrain Station




Aston Rasuna – Jakarta, Indonesia• Combines all the facilities of an international

hotel with comfort and personal service of a

residence

• Located in the heart of Jakarta’s businessdistrict

• Easy access to the various places of interest

and entertainment spots

• All rooms offered are Standard Rooms



• An international holiday exchange network featuringdirect partnerships with meticulously selected qualityclubs, properties and resorts

• Exclusively for QVI Club members

• Flat Xchange fee of US$118* per week of 8 days/7 nightsthroughout the world – great value for money!

• For the Exclusive Boutique Collection, a PremiumXchange fee starts at US$129* for 4 days/3 nights

• Accommodation availability based on cross utilisation

with affiliated partners, clubs, properties and resorts• Property and resort list subject to change

* Xchange fee subject to change without prior notice



1) No annual membership fees

2) Flat exchange fee of USD118* per week of 8 days /

7 nights throughout the world (except for Exclusive

Boutique Collection category)

3) XchangeWorld Xtra – a benefit which gives you the

added advantage of taking extra vacations at rock

bottom prices!

4) Selection of guaranteed check-in units in selected

choice destinations for you to choose from on a

frequent basis

* Xchange Fees subject to change without prior notice



Escape to any of our exotic destinations such as…



Featured XchangeWorld Resorts

Royal Heights Home – Bodrum, Turkey

• Set on a hill sloping down to a spectacular coastline of

emerald islands in sapphire waters

• Located just five minutes from the Vita Park Golf Course

• Well equipped with two swimming pools, a spa centre,

sauna, Turkish bath (Hammam), and other recreationalfacilities

`



Featured XchangeWorld Resorts

Xclusive Hotel Apartments – Dubai, UAE

• Located in the historic downtown Bur Dubai area –

just 15 minutes from the airport

• Close to the famous Dubai Creek

• Only a short walk away from the shopping malls,

traditional Arab souks and restaurants`



• Email or call our Customer Experience Ambassadors tocheck what is available as early as possible. Contact us at

[email protected]

• Look for available properties and resorts in the

XchangeWorld website under Online Availability,

Guaranteed Check-in or XchangeWorld Xtra list

• Select your preferred destinations and dates from the list

of available options

• Pay your usage and Xchange fee to confirm your booking, if

you have not done so

Book based on what is available



Why book based on availability?

•XchangeWorld properties and resorts work on a mixed-used

basis

•These properties and resorts allocate a percentage of rooms

for vacation club members, reserving the rest for travelagents, the general public, and the hotel’s own member base

•XchangeWorld’s room availability is therefore limited

according to the allocation. We recommend that you keep

checking in with us at [email protected] to find out

current availability•There will be times when QVI Club’s allocation is fully

booked, even if the hotel has availability for the general

public



• Be flexible with your travelling dates

• Don’t be afraid to explore alternative destinations

• By nature of our membership pricing, inventory in certain

locations will be extremely limited

• Consider off-peak seasons for your holiday travel• Plan your holidays based on what spaces are available

+ Guaranteed Check-in Availability* + XchangeWorld Xtra

on www.xchangeworld.com

• If you cannot find what you want online, email

[email protected] to check for offline availabilityof other properties and resorts

* Confirmed availability of properties and resorts in different countries on selected dates



Booking an XchangeWorld Holiday

• Pay an Xchange fee

of US$118* per week

(8 days / 7 nights), per

unit

• Split week Xchange fee

of US$78* for either

weekday or weekend

• Guest Certificate of

US$50* – if required

• Plan well ahead if youwant to spend your

holiday outside of the

list of Home Resorts or

Limited Collection

Resorts

• Receive your

confirmation voucher

• Pack and go for your

well deserved holiday!

* Fees subject to change

without prior notice

STEP 2:Request your Xchange

World Holiday

STEP 1:Exchange your week(s)

entitlement

STEP 3:Confirm your holiday

http://www.istockphoto.com/stock-illustration-5639521-travel-concept.php



Usage Fee

All Home Resort & XchangeWorld bookings (for 1 week or 7 nights)

Note: Usage, Xchange and Split Week Fees may be revised.

Xchange Fee

XchangeWorld bookings (for 1 week or 7 nights)

Xchange Fee (Spilt Week)

XchangeWorld Split Week bookings (for 3 or 4 nights only)

* Valid at selected XchangeWorld properties and resorts only

Guest Certificate Fee

To gift the Gift of Vacation to family and friends

US$200

US$118

US$78

US$50

Effective 1 Oct ‘ 11



Guaranteed Check-in

• Last minute deals made available in specific destinations

• Members are required to exchange their week(s)entitlement

• Exchange fees apply

• Check online availability @

http://xchangeworld.com/xchange_guaranteed.html

• Email [email protected] or call our CustomerExperience Ambassadors @ +65 6491 0900 to make

your reservations!



Xtra

• Bonus holidays made available to members from time to

time

• Prices start from US$199 per week

• Members do not need to use their weeks’ entitlement

• No exchange fees required

• Check online availability @

http://xchangeworld.com/xchange_xchangextra.html• Email [email protected] or call our Customer

Experience Ambassadors @ +65 6491 0900 for the

updated list



For you to enjoy during your leisure time For you and your loved ones to spend real quality time together

For you to retreat, reflect, rejuvenate and renew on a relaxing holiday!

NOT for business travel or cities only travel

NOT for specific, must-travel dates or peak periods travel only

NOT for last minute bookings

NOT for specific destination travel only

NOT booking based on demand, but based on what’s available only



• Share the fun and extend the holidayexperience with QVI Club to your family

and friends

• Gift a holiday by issuing them with a

Guest Certificate

Share your Vacation



• QVI Club Membership can be purchased online @ www.qnet.net

• Upon registration, the purchaser will become a QVI Club member. An

eCertificate will be issued instantaneously to their Virtual Office (VO)

• An eWelcome Letter will also be sent via email to member’s email

address within 2 days of purchase online via www.qnet.net

• The eWelcome Letter & eCertificate are available in Arabic, Bahasa

Indonesia, English, Persian and Russian

QVI Club Membership

http://www.qnet.net/

http://www.qnet.net/



Customer Experience Ambassadors

Simply contact our Customer Experience Ambassadorsto book your holidays with QVI Club!

For members residing in India:Telephone: +91 22 2640 5850

Email: [email protected]

+65 6491 0900

[email protected]

Office hours: Mondays to Fridays, 9am to 8pm (Singapore Time: GMT +8)



Customer Experience Ambassadors

You can also call our 24/7 contact centre at ourInternational number: +603 7949 8288

Or call our toll-free numbers from these countries:

Hong Kong 800 933 691

India 000 800 600 1144

000 800 100 7022

Indonesia 001 803 601923

Malaysia 1800 88 0983

Philippines 1800 160 10053

Saudi Arabia 800 860 1806

Singapore 800 601 1425

Sweden 0207 95050

Taiwan 00801 601347

Thailand 1800 060 102

Turkey 90 212 414 1780

U.A.E 8000 600 212USA 866 578 6077

qvi club training presentation qnet - english (updated 9 sept 2011)

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