quick start guide addendum for xerox integrated … start guide addendum for xerox integrated fiery...

Quick Start Guide Addendum for Xerox

Integrated Fiery Color Server For the

Xerox Color 550 Production Printer

August 2010 45084799

CONFIGURATION TRAINING GUIDE 8/09 1-1

Module 1 Introduction

Introduction

Module overview

This Introduction Module will provide you with an overview of this training program. Information on the Fiery will be referenced to the Installation and Service Guide

Module objectives

By the end of this module you will be able to do the following:

Identify required training modules

Locate information on the Integrated Fiery Color Server in the Installation and Service Guide

Describe Integrated Fiery Color Server features

Identify Integrated Fiery Color Server hardware specifications

Identify Integrated Fiery Color Server network connectivity

Describe how the Integrated Fiery Color Server operates

INTRODUCTION Integrated Fiery Color Server

1-2 8/09 CONFIGURATION TRAINING GUIDE

Training overview

This course is designed for both the Xerox Analyst and the Service Representative.

For Xerox Analysts, Module 2: Configuration of the Integrated Fiery Color Server is required and Module 3: Servicing the Integrated Fiery Network Controller is optional.

If you are a Xerox Service Representative, Module 2: Configuration of the Integrated Fiery Color Server is optional and Module 3: Servicing the Integrated Fiery Color Server is required.

Course Prerequisites

The Xerox Service Representative training prerequisites for this course include the following:

Color Basic (C10500)

Network Continuum Basic (C7166)

Introduction to Digital (C9250)

Laser Safety Training Program (772P20441)

PWS/PSS Skills Knowledge

Ishihara Color Test (C1124)

These training prerequisites are available via Xerox eLearning and can be located by searching the short code for each prerequisite (i.e., the short code for Color Basic is C10500).

In addition, The Xerox Service Representative is required to have the following hardware and software:

A Personal Work Station (PWS) configured with Xerox Golden Image

Internet Explorer v. 6.0

Minimum 500 MB free space on your C: drive

Laptop with a Network Interface Card (NIC) installed

If you do not meet all of these prerequisites, call your instructor over to discuss a recovery plan. This may include evening or post-school work to complete all of the requirements. In rare cases it might mean that you should not take the present course until some later date.

Integrated Fiery Color Server INTRODUCTION


Introduction to the Integrated Fiery Color Server

The Fiery is a high-performance color controller that adds computer connectivity and highly efficient color printing capability to digital color copiers. It is optimized for high-speed communications, processing, rasterization, and printing of continuous tone color and monochrome (black and white) pages. Users can print from networked Mac OS computers and from networked PCs running Windows. In addition, the Fiery USB-Type A ports allow printing directly from a USB device.

Features

As an integral part of the printing system, the Integrated Fiery Color Server enables users to:

Send images over AppleTalk, TCP/IP, and Novell networks, or through a USB device to print on a copier.

Spool print jobs and select a printing priority for each job. Users can control spooled print jobs sent to the Fiery with user software running on networked Mac OS computers and PCs.

Print files in color, grayscale, and black and white.

Use the copier as a high-resolution color scanner with Remote Scan utility.

Use 136 resident fonts (117 Adobe Type 1 PostScript fonts with Euro Currency support, and 19 TrueType fonts), plus two Adobe Multiple Master fonts used for font substitution when printing PDF files. WebTools or the Command WorkStation can be used to download additional fonts.

Use built-in ColorWise™ color management and NetWise™ networking features.

Specifications

The Integrated Fiery Color Server Hardware specifications include:

Celeron M440 Solo Intel 1.86GHz CPU

512 MB Memory (minimum)

80GB SATA hard disk drive (minimum)

Three USB-Type A ports for printing through a USB device

Supports AppleTalk and TCP/IP protocols simultaneously

Ethernet port for twisted pair (10BaseT/100BaseTX/1000BaseT) network connection



Network Connectivity

When the Fiery is connected to a network, it behaves as a networked printer. The Fiery supports the following network protocols (rules that enable computers on a network to communicate with each other):

AppleTalk, Bonjour

TCP/IP, which also includes the BOOTP, DHCP, FTP, HTTP, IMAP, IPP, IPv4, IPv6, LDAP, LPD, NBT, POP3, Port 9100, SMB, SMTP, SNMP, SNTP, SSL/TLS, 802.1x and IPSec protocols

These protocols can run concurrently on the same cable. Computers that use other protocols can print through a server that uses one of the supported protocols. The Fiery is autosensing, and handles all connections simultaneously. This information needs to be managed by a local administrator.

How the Fiery Network Controller Operates

To gain an understanding of how the Fiery Color Server Operates, consult the Integrated Fiery Color Server for the WC 7700 Series MFP Installation and Service Guide, Introduction.

Service Documentation

This training document is intended to provide general procedures. For specific detailed procedure, refer to your service documentation.

Integrated Fiery Color Server INTRODUCTION


Module Summary

This module provided you with an overview of this training program and the Integrated Fiery Color Server.

Review the objectives at the beginning of the module. If you do not feel comfortable with you ability to perform any objective, review the materials for that objective.



Notes


Module 2 Configuration of the Integrated Fiery Color Server

Introduction

Module overview

This Module (Configuration of the Integrated Fiery Color Server) provides you with information on how to setup the Integrated Fiery Color Server Procedural information on configuring the Integrated Fiery Color Server will be referenced to the Integrated Fiery Color Server Configuration Guide

Module objectives


Use the Fiery Installation Instructions for Xerox Color 550 Production Printer as a resource.

Use the Integrated Fiery Color Server Configuration Guide as a resource.

Prepare the Integrated Fiery Color Server for Setup.

Setup the Integrated Fiery Color Server from the Copier Touch Panel.

Setup the Integrated Fiery Color Server from a network computer.

CONFIGURATION Integrated Fiery Color Server


Preparing for Fiery Setup

Basic Installation of Fiery to the Xerox Color 550 Production Printer

Consult the Fiery Installation Instructions for the Xerox Color 550 Production Printer, section: Basic Installation for information on setting up the Fiery to connect to the WorkCentre 7700 Series MFP.

Network Switch Connection the Fiery to the Xerox Color 550 Production Printer (Optional)

Consult the Fiery Installation Instructions for the Xerox Color 550 Production Printer, section: Network Switch Connection (Optional) for information on setting up the Fiery to connect to the Xerox Color 550 Production Printer using a Network Switch (purchased separately).

Preparing for Fiery Network Setup

Fiery on the Network

Consult the Fiery Network Controller for Xerox Color 550 Production Printer Configuration and Setup Guide, section: Connecting to the Integrated Fiery Color Server on the Network for information on connecting the Fiery to a network.

Preparing for Fiery Setup

Consult the Integrated Fiery Color Server for Xerox Color 550 Production Printer Configuration and Setup Guide, section: Preparing for Fiery Controller Setup for information on configuring the Fiery. Topics covered in this section include: Levels of access and control, Fiery Print Connections, and WebTools.

Setup

Setup configures the Fiery to communicate with other devices and to manage print jobs. Perform Setup the first time you turn on the Fiery after new system software is loaded, or any time Server software is reinstalled. When the network or user printing environment changes, change the Fiery options accordingly.

Integrated Fiery Color Server CONFIGURATION


NOTE: You cannot access Setup functions from Command WorkStation, Macintosh Edition.

Setup from the copier touch panel

To setup the Fiery from the Copier touch panel, consult the Integrated Fiery Color Server for Xerox Color 550 Production Printer Configuration and Setup Guide, section: Setting up the copier, EFI Xerox Color 550 Config.

Setup from a network computer

To set up the Fiery from a network computer, consult the Integrated Fiery Color Server for Xerox Color 550 Production Printer Configuration and Setup Guide, section: Setting up the Fiery Controller from a network computer.

Setting up the Fiery from a network computer

After you perform initial Setup from the copier touch panel, you can change most Setup options from a network computer by using Configure. To use Configure from a network computer, you must know the Fiery Administrator password.



Accessing and using Configure

To set up the Fiery from a network computer, use Configure. You can access Configure in these ways: WebTools from a supported Internet browser Command WorkStation, Windows Edition.

To access configure from an Internet Browser

1. Start your Internet browser and enter the IP address or DNS name of the Fiery.

The Fiery home page appears.

2. Click the Configure tab on the Fiery home page.

3. Click Launch Configure.

4. Log in as Administrator with the Administrator password.

To access Configure from Command WorkStation, Windows Edition

1. Start Command WorkStation.

2. Log in as Administrator with the appropriate password.

3. Choose Setup from the Server menu.

Regardless of the remote Setup method you use, the following dialog box appears.

Using Configure

Some Setup options cannot be accessed from Configure; use the copier touch panel instead.

For information about using Configure and setting default options, see WebTools Configure Help.

Integrated Fiery Color Server CONFIGURATION


Module Summary

This module provided you with information on how to setup the Integrated Fiery Color Server.

Review the objectives at the beginning of the module. If you do not feel comfortable with your ability to perform any objective, review the materials for that objective.



Notes


Module 3 Servicing the Integrated Fiery Color Server

Introduction

Module Overview

This Servicing the Integrated Fiery Color Server Module will provide you with information on how to service the Integrated Fiery Color Server.

NOTE This module is intended to familiarize you with general service procedures. For detailed information on all service procedures, refer to your Service Documentation.

Module Objectives


Identify the Integrated Fiery Color Server Media Pack

Identify the main features of Fiery WebTools

Use the Service Documentation to install the Integrated Fiery Color Server

Use the Service Documentation to install the system software

Use the Service Documentation to service the Integrated Fiery Color Server

SERVICING Integrated Fiery Color Server for Xerox Color 550 Production Printer


Fiery Media Pack

The Fiery media pack contains the following: System Software DVDs (1), for service use only User Software (Utilities) DVD User Documentation CD Printed Welcome document Printed Setup Roadmap

Documentation

Service documentation

The following documents are available for Service documentation: Integrated Fiery Color Server for Xerox Color 550 Production Printer Installation and Service Guide Series for Xerox Color 550 Production Printer.

Customer documentation

Customer documentation (also known as “user documentation”) is designed primarily for users and administrators. It also has information that may be useful to service technicians; therefore, cross-references to the customer documentation are included in the Installation and Service Guide. Service technicians can obtain user documentation on the Fiery from the User Documentation CD. The documents are provided as Adobe Acrobat PDF (Portable Document Format) files, which are indexed and cross-referenced. In addition, some Fiery utilities (such as Command WorkStation) offer built-in Help.

Fiery Print Options

The Fiery’s efficient PostScript capabilities allow customers to use a variety of applications to create printed color or black-and-white pages of text and/or images. The Fiery operates over a network. Since the Fiery has the ability to print an image while processing the next image (RIP-While-Print), it is capable of printing documents at full copier speeds. Users can print documents directly from the applications in which they were created. In addition, the Fiery offers an efficient way to print files that have been saved in PostScript, EPS (Encapsulated PostScript), or PDF format. These files can be downloaded directly to the Fiery using Command WorkStation, a remote utility provided with the Fiery.

Integrated Fiery Color Server SERVICING


User Software and WebTools

User software is provided on the User Software DVDs. Installers for the user software and printer files can also be downloaded using the Downloads WebTool. Users can also access the Fiery through the Internet or intranet with WebTools, which include tools for configuring the Fiery and managing print and scan jobs. For more information about the user software and WebTools, see Utilities and Color Printing on the User Documentation CD. A complete set of the user documentation (provided as PDF’s) can be installed from the User Documentation CD onto any client computer.

Installation

Installation Preparation and Procedures

If you will be installing the Integrated Fiery Color Server, consult the Integrated Fiery Color Server, Xerox Color 550 Production Printer Installation and Service Guide, Installation.

The following areas should be reviewed during the installation:

Checking the Customer Site

Setting Customer Expectations

Unpacking the Fiery Controller

Fiery Controller connectors

Preparing for installation

Powering off the copier

Connecting the Fiery Controller

Connecting to the network

Verifying Connection



Copier mode DHCP Setup

To connect the Integrated Fiery Color Server to the Xerox Color 550 Production Printer, the Systems settings network protocol must be set to DHCP for the Fiery to properly print to the copier. The below steps describe the procedure for setting the copier protocol to DHCP.

1. Press the Log In / Out button. 2. Enter the System Administrator password.

3. Press the Machine Status button on the copier panel. 4. Select Tools. 5. Select System Settings. 6. Select Connectivity & Network Setup. 7. Select Protocol Settings. 8. Set item 2 TCP/IP – IP Mode to IPv4 Mode.

a. To change IP Mode, select IP Mode. b. Press the Change Setting button c. Select IPv4 Mode.

9. Set item 3 IPv4 – IP Address Resolution to DHCP. a. To change IP Address Resolution, select IP Address

Resolution. b. Press the Change Setting button c. Select DHCP.

10. Select the Close button.



Service

Follow standard ESD (electrostatic discharge) precautions while working on the internal components of the Integrated Fiery Color Server.

LED diagnostic codes

During startup, the Fiery advances through a standard diagnostic sequence. Each diagnostic code flashes rapidly on the LED display during this sequence until the Fiery reaches Idle. At Idle, the LED display shows the 00 code, indicating that the Fiery is in normal operation mode.

To Access and Open the Fiery

1. Make sure that the Fiery Controller is not receiving, processing, or printing any jobs.

2. Power off the Fiery Controller by moving the Fiery Controller power switch to the OFF (O) position.

3. Make sure the copier is not in use, and power off the copier using the main power button on the left. Wait for the Fiery Controller and copier to power off completely. The Fiery Controller LED display turns off when the Fiery Controller finishes powering off.

4. Remove all external cables from the Fiery Controller connectors.

5. Place the Fiery Controller on an antistatic surface. Position the Fiery Controller so that the four mounting tabs rest flat against the antistatic surface.

Checking Integrated Fiery Color Server Internal Connections

For the procedures to Check the Integrated Fiery Color Server Internal Connection, consult the Integrated Fiery Color Server for Xerox Color 550 Production Printer Installation and Service Guide Series for Xerox Color 550 Production Printer, Service Procedures. This includes the following sections:

o To Check Cable Connections



Removing and replacing Fiery Controller components

If you would to like learn the procedures to replace the various components in the Integrated Fiery Color Server, consult the Integrated Fiery Color Server for Xerox Color 550 Production Printer Installation and Service Guide Series for Xerox Color 550 Production Printer, Service Procedures.

This includes the following replacement and procedures are covered in the Service Procedures:

Accessing the Fiery Controller

DIMM(s)

Battery

Motherboard

CPU and CPU Cooling assembly

Chassis Fan

Power supply and power switch

HDD

Installing System Software

If you will be installing or reinstalling the Integrated Fiery Color Server System Software refer to Integrated Fiery Color Server for Xerox Color 550 Production Printer Installation and Service Guide Series for Xerox Color 550 Production Printer, Service Procedures. The procedures for installing the System software are found under the header: Fiery Controller Software.



Isolating Printing Problems

If you are experiencing printing problems such as poor image quality, the PS test file found on the Service/Training CD titled “Color550ColorTest-Letter.ps” or “Color550ColorTest-A4.ps” can be printed to both the Fiery and the internal Xerox Color 550 Production Printer Controller to assist in isolating printing issues.

Note: The test Color550ColorTest-Letter.ps will print on US

Letter LEF paper (Long Edge Feed). Please ensure that US Letter paper is load accordingly.

Note: The test Color550ColorTest-A4.ps will print on A4 LEF paper (Long Edge Feed). Please ensure that A4 is load accordingly.

To print the PS Test file on the Fiery using WebTools:

1. Open Fiery WebTools and click the Docs Tab.

2. Enter the Username Admin and the password, enter the Admin password (the password that Command WorkStation Admin uses. The default password is Fiery.1) and click the Login button

3. Click the Import icon in the Docs toolbar.

4. Pull down the Send to menu and select the Print queue.

5. Click the Browse button and locate and select the PS Test file on the Service/Training CD and click the open button.

6. At the Docs page, click the Send button.

7. The PS Test file will print on the Fiery.



To print the PS Test file to the Xerox Color 550 Production Printer internal controller.

Note: The test Color550ColorTest-Letter.ps will print on US

Letter SEF paper (Short Edge Feed). Please ensure that US Letter paper is load accordingly.

Note: The test Color550ColorTest-A4.ps will print on US Letter

SEF paper (Short Edge Feed). Please ensure that A4 is load accordingly.

1. Open Fiery WebTools, and click the Xerox WC link to open the

engine’s home page.

2. On the engine’s page, click the Print tab.

3. On the Print tab, scroll down to the bottom and click Browse.

4. Locate and select the Golden Job file and click Open.

5. On the Print tab, click Submit Job to print the job.



If the test file quality is the same between the Fiery print and the internal controller, continue to troubleshoot the printer. If the print quality if different between the Fiery and the internal controller, consult the Integrated Fiery Color Server for Xerox Color 550 Production Printer Installation and Service Guide Series for Xerox Color 550 Production Printer.

Error Messages

For detailed information on error messages, LED conditions, possible causes, and suggested actions refer to Integrated Fiery Color Server for Xerox Color 550 Production Printer Installation and Service Guide Series for Xerox Color 550 Production Printer, Service Procedures.



Module Summary

This module provided you with information on how to service the Integrated Fiery Color Server.

Review the objectives at the beginning of the module. If you do not feel comfortable with you ability to perform any objective, review the materials for that objective.

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