QUICK HEAL TECHNOLOGIES CASE STUDYQUICK HEAL DELIVERS SOFTWARE FILES AND PATCHES GLOBALLY USING TATA COMMUNICATIONS’ CDN

Quick Heal Technologies is India’s leading provider of Internet security tools and anti-virus technology. The global organisation uses both traditional and online distribution for effective, efficient distribution of its software and patches.

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© 2014 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.

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Challenges• Neededascalablesolutiontodeliverlargesoftwarefilestoglobalclientsspreadacrossdifferentgeographies

• Sustainableandrobustdeliveryplatformwhichcouldhandlespikesduringpeaktimes

Tata Communications’ Solution Benefits• DistributednodesacrossIndia,APAC,NorthAmericaandEuropemakeupwhatisoneoftheworld’sfarthestreachingContentDeliveryNetwork,ensuringanoptimalexperienceregardlessoftheenduser’slocation

• GlobalTier-1networkprovideshigherthroughput,reducingdownloadtime

• Scaleglobally,whenandasneeded,withoutthecostofupgradinginfrastructure

• Efficientsolutionthatenablescustomertofocusonsoftwaredevelopment,insteadofdistribution

• ReducedTotalCostofOwnership

The ChallengeQuickHealstartedwithafewserverstodeliversoftwaredownloadsandfrequentpatchupgradestoclients.Howeverastheircustomerbaseandbusinessgeographyexpanded,thelatencyandtimetakentodownloadthefileincreased,havingadirectimpactonthedistributionandbusiness.Asashorttermsolution,QuickHealhadtoincreasethenumberofserversandbandwidth.InvestinginmoreITinfrastructureeveryyeartocatertotheincreaseddemandwasnotascalable,sustainable,orcosteffectivesolution.RealisingthatthemajorityoftheirenduserswerefromIndia,QuickHealknewthattheonlywaytoreducelatencywouldbetohavedownloadstakeplacefromserverslocatedinIndia.

The Solution: Global Content Delivery NetworkTataCommunicationsproposeditsglobalContentDeliveryNetwork(CDN),pow-eredbyBitGravity,asaworldwidedistributionplatformforQuickHeal’ssoftwareandpatchupgradefiles.QuickHealconductedatrialrunforonlinedistribution,andreleasedseveraloftheupgradestotestthelatency,throughput,scalabilityanduserexperience.Afterasuccessfulmonthlongdemo,QuickHealshiftedallofitssoftwaredistributiontoTataCommunications’ContentDeliveryNetwork.

Faster Downloads, WorldwideOnceuploaded,allthedownloadshappenfromthenearestCDNnodetotheenduser,resultinginlesslatencyandeffectiveloadbalancingduringtrafficspikes.TataCommunications’Tier-1globalIPnetworkensuresatleast10timeshigherthrough-putversustraditionalstoreanddeliveryplatforms,enablingQuickHealtodomorepatchdownloadsinthesameamountoftime.

Greater Scale and CapacityQuickHealselectedTataCommunicationsbecauseoftheworldwidereachofthewholly-owned,centrally-managed,scalableandglobalnetwork,providinganopti-mumend-userexperience.Providingthehighestpossibleperformanceandreliabil-ityintheindustry,TataCommunications’CDN,poweredbyBitGravity,isscalable,regardlessofnetworkprovisioningfordownloadsspikes.

“The multifold growth in our customer base and the patch downloads required a scalable platform to cater to millions of requests con-currently and efficiently. Tata Communications’ CDN platform helped us achieve scalability, reliability and faster downloads, which are the backbones of our business. The Distributed Origin architecture stores our content globally in all of the CDN nodes instead of caching, ensuring 100% content availability and faster delivery for every request”

Sanjay Katkar CTO

© 2014 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.

For more information, send email to sales@tatacommunications.com or visit cdn.tatacommunications.com. Let us be your competitive edge.

Reduced Cost of DistributionWithTataCommunicationsContentDeliveryNetwork,QuickHealpaysperdatatransfer,avoidinginvestinginequipmentthatisonlyneededtomeettemporarydownloaddemandspikes.Thishassignificantlyloweredthecostofdistribution.

Better Analytics, Reporting and Better InsightTohelpQuickHealdevelopaneffectivecontentstrategy,TataCommunicationsprovidedaprecise,real-timewebanalyticsdashboard.TataCommunications’WebAnalyticsdashboardmeasuresthetrafficvolume,regionalbandwidthutilisation,statusofconnectionsmadetodownloads,andotherkeyanalytics,enablingQuickHealtogainbetterinsightintotheironlinedistribution.

About Tata Communications™TataCommunicationsLimitedalongwithitssubsidiaries(TataCommunications)isaleadingglobalproviderofANewWorldofCommunications™.Withaleadershippositioninemergingmarkets,TataCommunicationsleveragesitsadvancedsolutionscapabilitiesanddomainexpertiseacrossitsglobalandpan-Indianetworktodelivermanagedsolutionstomulti-nationalenterprises,serviceprovidersandIndianconsumers.

TheTataCommunicationsglobalnetworkincludesoneofthemostadvancedandlargestsubmarinecablenetworksandaTier-1IPnetworkwithconnectivitytomorethan200countriesandterritoriesacross400 PoPs,aswellasnearly1millionsquarefeetofdatacentreandcollocationspaceworldwide.

TataCommunications’depthandbreadthofreachinemerg-ingmarketsincludesleadershipinIndianenterprisedataser-vices,leadershipinglobalinternationalvoice,andstrategicinvestmentsinSouthAfrica(Neotel),Sri Lanka(TataCommu-nicationsLankaLimited)andNepal(UnitedTelecomLimited).TataCommunicationsLimitedislistedontheBombayStockExchangeandtheNationalStockExchangeofIndia.

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