questionairre
DESCRIPTION
Questionairrebusiness commcommunicationanita t lalTRANSCRIPT
Name of Organization: ___________________________________________________________
Industry in which it operates: ______________________________________________________
Location of organization headquarters: ______________________________________________
1. Most of the information I receive on a daily basis comes from my manager.
a.) Strongly Agree b.) Agree c.) Neutral d.) Disagree e.) Strongly Disagree
2. In this organization, my ideas are frequently passed on to top-management.
a.) Strongly Agree b.) Agree c.) Neutral d.) Disagree e.) Strongly Disagree
3. Most of the information I receive on a daily basis come from my co-workers.
a.) Strongly Agree b.) Agree c.) Neutral d.) Disagree e.) Strongly Disagree
4. I feel comfortable sharing ideas directly with members of top-management.
Strongly Agree b.) Agree c.) Neutral d.) Disagree e.) Strongly Disagree
5. Please indicate how frequently you use the following methods of communications on daily basis
Please tick on the appropriate response 1 2 3 4 5
Face-to-face interaction
Electronic communications
Written communication
Telephone calls
6. Using the following scale, please indicate how effective the following methods are for communicating information you need on a daily basis to do your job.
Please tick on the appropriate response
Very Ineffective
Somewhat Ineffective
Neither Effective nor Ineffective
Effective Extremely Effective
The company intranet
Company publications/newsletters
Memos/faxes
Manager
Voicemail
Phone-in hotlines
Co-workers
7. I receive the information I need to perform my job in a timely manner.
a.) Strongly Agree b.) Agree c.) Neutral d.) Disagree e.) Strongly Disagree
8. There is free-flow upward communication
a.) Strongly Agree b.) Agree c.) Neutral d.) Disagree e.) Strongly Disagree
9. There is free-flow downward communication
a.) Strongly Agree b.) Agree c.) Neutral d.) Disagree e.) Strongly Disagree
10. There is free-flow horizontal communication
a.) Strongly Agree b.) Agree c.) Neutral d.) Disagree e.) Strongly Disagree
11.In this organization, important information is a scarce resource.
a.) Strongly Agree b.) Agree c.) Neutral d.) Disagree e.) Strongly Disagree