qualtrics - salesforce integration for sfdc mvps

Download Qualtrics - Salesforce Integration for SFDC MVPs

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  • Qualtrics Salesforce integration Webinar for Salesforce MVPs 11.3.2015

    SM

  • Introductions

    Jon Tresko Solution Architect Salesforce MVP

    Josh Cazier Sales Engineer

  • Customer Insights Voice of the Customer Programs

    Customer Satisfaction Surveys Net Promoter Systems

    Website Experience Feedback

    Employee Insights 360-degree Employee Feedback Employee Engagement Surveys Employee Satisfaction Surveys

    Exit Interviews

    Market Insights Academic Studies

    Market Research

    Ad Testing Concept Testing

    What is Qualtrics?

  • more than 8,000 and growing

    Who uses Qualtrics?

  • Surveys + CRM

    Customer satisfaction surveys 1

  • Getting to 100% coverage

    Growth/ Advocacy

    Support Retention

    Buying

    Delivery

    Website Initial Sales Meeting Inside Sales Support Sales Process

    Commercial Support Onboard Process Services Project Training

    Self-help website Technical Support RMA

    Upgrades Relationship

    Product Quality Maintenance contract

  • Demo

  • Vocalize dashboards in Salesforce

    Customizable button/SDK

    Query builder Save Queries Schedule Sends

    And...?

    Whats next?

  • Partner program

    Rev share

    Service partners

    Qualtrics.com/innovation-exchange/partners

  • jhyde@qualtrics.com joshc@qualtrics.com

    partnerships@qualtrics.com jon.tresko@codescience.com

  • Q&A