quality/performance improvement fundamentals testing, spreading, implementing and sustaining july...
TRANSCRIPT
![Page 1: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/1.jpg)
Quality/Performance Improvement Fundamentals
Testing, Spreading, Implementing and SustainingJuly 30, 2013
Pat Teske, RN,MHA
(661)755-5317
![Page 2: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/2.jpg)
Testing, Spreading, Implementing & Sustaining
2
• Date – 7/30/13• Time – 10:30 – 11:30• Today’s Topics
– Hearing from your colleagues about:• Testing new approaches• Spreading tested ideas• Implement that sticks
– Building a sustainability plan
![Page 3: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/3.jpg)
Skill Building
3
• Skill building due to NF by 8/7/13• Complete your sustainability plan– Send to network facilitator
• Skill building post webinar call 8/14/13 - 10:30-11:30
![Page 4: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/4.jpg)
Sustainability Plan Template
![Page 5: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/5.jpg)
Let’s try itRaise your hand and chat
![Page 6: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/6.jpg)
Please don’t put us on hold
![Page 7: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/7.jpg)
HEN Topics
• ADE• CAUTI• CLABSI• EED• Falls with Injury• HAPUs• OB Adverse events• Readmisions• VAE• VTE• SSI
7
HARM
![Page 8: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/8.jpg)
Sharing the Journey
![Page 9: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/9.jpg)
The Science of InnovationSharing Successes
![Page 10: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/10.jpg)
Sustainability
![Page 11: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/11.jpg)
Which example will you be?
![Page 12: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/12.jpg)
Is this your project? Or is this your
project?
![Page 13: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/13.jpg)
Definition
• sus tain⋅1.to keep up or keep going, as an action or
process: to sustain a conversation. 2.to support, hold, or bear up from below; bear
the weight of, as a structure. 3.to bear (a burden, charge, etc.). 4.to undergo, experience, or suffer (injury, loss,
etc.); endure without giving way or yielding.
![Page 14: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/14.jpg)
Quality Definition
Things don’t deteriorate when:1. You move onto another project2. It isn’t mentioned in a newsletter, memo or
e-mail3. TJC creates a new NPSG4. The CEO stops asking about it5. The quality director/team leader/champion
moves to the east coast
![Page 15: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/15.jpg)
What’s your sustainability
plan?
![Page 16: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/16.jpg)
Your thoughts..
• What do you need to have in place for your PI project to be sustainable?
![Page 17: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/17.jpg)
Support Monitor
Hard WireTrain
Components of Sustainability
![Page 18: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/18.jpg)
Organizational Support
Executive Support = $ + time
Oversight
Transition Planning
![Page 19: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/19.jpg)
Ongoing MonitoringWhat?
How often?
Who?
Threshold for action?
Action?
![Page 20: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/20.jpg)
Training
Who needs to be trained?
Who, how and when will the training be done?
What is included in the training?
![Page 21: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/21.jpg)
Hard Wire
Make failure obvious
Look for weak signals of failure
Broad participation in design
Process mapping to understand weaknesses
![Page 22: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/22.jpg)
Other Considerations: e.g.
Technology
Culture
Mandates with accountability
Sharing & communicating
![Page 23: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/23.jpg)
Next Steps
![Page 24: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/24.jpg)
Sustainability – Skill Building
24
• Skill building due to NF by 8/7/13• Develop a sustainability plan– Send to network facilitator
• Skill building post webinar call 8/14/13, 10:30-11:30
![Page 25: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/25.jpg)
Any more questions?
![Page 26: Quality/Performance Improvement Fundamentals Testing, Spreading, Implementing and Sustaining July 30, 2013 Pat Teske, RN,MHA pteske@cynosurehealth.org](https://reader035.vdocuments.mx/reader035/viewer/2022062511/551ab05c5503466b3a8b6039/html5/thumbnails/26.jpg)