Quality staff quality training

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<ul><li> 1. Quality Staff and Quality TrainingProviding the skilled workforce the industry needs </li> <li> 2. Two Models of Skilling Staff The Enterprise RTO Model1. Organisation runs it own RTO2. Most Training is delivered internally The External Provider Model1. Training Conducted by external private providers and TAFE </li> <li> 3. The Enterprise RTO The enterprise is a legal business entity within Australia The enterprise is registered as an RTO The principal business of the enterprise is not training and development The primary target population for the RTO is the employees of the enterprise </li> <li> 4. The Enterprise RTO </li> <li> 5. Centralised ERTOs(~ 48% of responses). This type of ERTO reportedthat 100% of its training effort was either delivered bydedicated trainers only, or delivered by dedicatedtrainers with some minor assistance from businessunit team leaders, supervisors, and/or experiencedemployees. Integrated ERTOs(~ 43% of responses). This type of ERTO reportedthat 100% of its training effort was delivered on-the-job by subject matter experts (i.e. business unitteam leaders, supervisors, experienced employees orvolunteers) with support as needed from dedicatedtrainers. Volunteer ERTOs(~ 9% of responses). This type of ERTO reportedthat 100% of its training effort was either deliveredby volunteers only, or delivered in the major part byvolunteers supported where needed by qualifiedtraining co-ordinators or facilitators. </li> <li> 6. Internal Training Model Determines Qualifications required by Staff Determines skill gaps and training needs Determines resource skills and availabilityOrganisation Embeds training qualifications into existing processes (units of competency delivered as part of induction processes) Integrates existing policies and procedures into the training delivery Maps non-accredited training to accredited outcomes Sources non-core training providers L&amp;D/RTO Skills and knowledge integrated to work processes Communities of practice support ongoing learning processes Staff </li> <li> 7. External Provider Model Determines Qualifications required by Staff Determines skill gaps and training needsOrganisation Source appropriate Training Providers Group Training/apprenticeship Model Nationally recognised Training Training Non-accredited Training Provider Bring new skills and knowledge back to the workplace Must integrate learnings into the organisations existing Staff systems and processes </li> <li> 8. Its not just about the Qualification </li> <li> 9. Measurement and metrics </li> <li> 10. Measurement and metrics </li> <li> 11. Key Metrics that industry requires Level 3 - Job Impact: % of staff who applied key training concepts; Level 4 - Business Impact: Quantitative and qualitative assessment of impact of training of achievement of strategic plan; Business Metrics (ROI) - Impact of training upon service delivery; and Total Cost </li> <li> 12. Addressing the Skills shortage What is the Cause (Resources VS Community Sector Emerald) Skilled Worker VS Worker Shortage Up skilling needs to be attractive to staff Appropriate funding models to allow business to training new and existing staff </li> <li> 13. Creates Business Satisfaction and Outstanding ROI </li> </ul>