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QUALITY MANAGEMENT SYSTEMS 2015/2016 SABS Training Academy

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Page 1: QUALITY - SABS · PDF fileits quality management system. This course aims to help organisations comply with the ISO 9001:2008 requirements. It ensures that

QUALITYMANAGEMENT SYSTEMS

2015/2016 SABS Training Academy

Page 2: QUALITY - SABS · PDF fileits quality management system. This course aims to help organisations comply with the ISO 9001:2008 requirements. It ensures that

TABLE OFCONTENTS1. ISO 9001:2008 – Quality Management Systems 2

2. ISO 9001:2008 –Understanding and Implementation – Module 1 3

3. 3rd Party and Lead Auditing – Module 2 6

4. Internal Auditing of Management Systems - Module 3 7

5. ISO 9001:2015 - Transition to 2015 Version of the standard 8

6. Additional Development Courses in the ISO 9001 series

7. ISO 9001: Introduction to Quality Management Systems 9

8. Quality Awareness Workshop For Top Management - ISO 9001:2008 10

9. QualityAwarenessWorkshopForShopfloorWorkers-ISO9001:2008 10

10. Integrated Management Systems 11

N O T E : NOTE: Please refer to our General Information Guide on our website (www.sabs.co.za) for details onApplications,Certificates,Examinations,Rewrite,PaymentsandInhouseCoursePresentations.

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ISO 9001:2008QUALITY MANAGEMENT SYSTEMS –IMPLEMENTATION AND EVALUATION

OVERVIEW

OrganisationsallovertheworldhaverealisedthebenefitsofimplementingandmaintainingqualitymanagementsystemsbasedontheISO9000seriesofstandards,sinceitimprovestheefficiencyandeffectivenessofanorgani-sation’soperation.Itprovidesconsistencyinthequalityofaproductand/orservice.Italsodrivesanorganisationtomeetandexceedcustomerexpectations,leadingtoanincreaseinmarketandshareholdervalue.

Thecoursewillenhancetheunderstandingofthestandardsandtheirrequirements,thusenablinglearnerstoim-plement and maintain such systems in their respective organisational environments.

Note:Itispreferablethatlearnersarealreadyfamiliarwithqualityissuesasthecoursefocusesontherequirementsand implementation of management systems

COURSE OUTCOMES:

Module 1: Understanding and Implementation of ISO 9001: 2008

SETA ACCREDITED: NQF LEVEL 5 [12 points rating]

• UnderstandingQualityConcepts,thepurposeandrationaleforaQMS• UnderstandingthePDCAcycle• DescribingthebenefitsofaQMS• UnderstandingtheQualityManagementPrinciplesandtheirapplicationinorganisations• ApplyingtheProcessApproachinaQMS• Describingthe4-tierQMSdocumentationmodel• ImplementationofISO9001requirements• InterpretationandapplicationofQualityManagementPrinciplesandRequirements• Examination

COURSEDURATION:Five(5)days

APPROX.STARTTIMES:08:30am

MINIMUMPASSMARK:60%toattainsuccessfulcompletioncertificate FEES: R8250.00(excl.VAT)perdelegate

Note:ToalleviatethestressofreleasingcandidatesfromtheworkplaceforconsecutiveextendedperiodswearenowofferingstaggeredcoursesforModule1,whichhasthesamequalitycontentandfeesstructureasthefull consecutive days course. This pilot programme will be based in the Pretoria Campus only and if successful, the conceptwillberolledoutintotheotherregionsduringthenextcalendaryear.

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Module 1: Understanding and Implementation of ISO 9001: 2008

STAGGEREDCOURSEOFFERING– PRETORIA CAMPUS ONLY

03

PART 1Day 1 & Day 2

PART 2Day 3 & Day 4

EXAM DATEDay 5 for split session

18 – 19 May 2015 27 – 28 May 2015 29 May 2015

04 – 05 Jun 2015 10 – 11 Jun 2015 12 Jun 2015

02 – 03 Jul 2015 08 – 09 Jul 2015 10 Jul 2015

14 – 15 Sept 2015 30 Sept - 01 Oct 2015 02 Oct 2015

03 – 04 Nov 2015 11 – 12 Nov 2015 13 Nov 2015

17 – 18 Feb 2016 24 – 25 Feb 2016 26 Feb 2016

16 – 17 Mar 2016 23 – 24 Mar 2016 25 Mar 2016

04 – 05 May 2016 11 – 12 May 2016 13 May 2016

01 – 02 Jun 2016 08 – 09 Jun 2016 10 Jun 2016

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FULL 5 DAY PROGRAMME IN ONE WEEK(Module 1: Understanding and Implementation of ISO 9001: 2008)

PRETORIA

13 – 17 Apr 201520 – 24 Apr 2015 04 – 08 May 2015 11 – 15 May 2015

18 – 22 May 201525 – 29 May 2015 01 – 05 Jun 2015 08 – 12 Jun 2015

22 – 26 Jun 201506 – 10 July 2015 20 – 24 Jul 2015 27 – 31 Jul 2015

03 – 07 Aug 2015 17 – 21 Aug 2015 31 Aug - 04 Sept 2015 14 – 18 Sept 2015

28 Sept – 02 Oct 2015 05 - 09 Oct 2015 26 – 30 Oct 2015 02 – 06 Nov 2015

09 – 13 Nov 201516 – 20 Nov 2015 23 – 27 Nov 2015

30 Nov – 04 Dec 2015

11 - 15 Jan 2016 18 – 22 Jan 2016 25 – 29 Jan 2016 01 – 05 Feb 2016

08 – 12 Feb 2016 15 – 19 Feb 2016 22 – 26 Feb 2016 29 Feb –04 Mar 2016

07 – 11 Mar 201614 – 18 Mar 2016 21 – 25 Mar 2016 28 Mar – 01 Apr 2016

04 – 08 Apr 2016

18 – 22 Apr 2016 16 - 20 May 2016 23 – 27 May 2016

31 May – 04 Jun 2016 06 – 10 Jun 2016 20 – 24 Jun 2016 27 Jun – 01 Jul 2016

FULL 5 DAY PROGRAMME IN ONE WEEK (Module 1: Understanding and Implementation of ISO 9001: 2008)

DURBAN

04 – 08 May 2015 11 – 15 May 2015 18 – 22 May 2015 01 – 05 Jun 2015

08 – 12 Jun 2015 29 Jun - 03 Jul 2015 13 – 17 July 2015 27 – 31 Jul 2015

03 – 07 Aug 2015 17 – 21 Aug 2015 31 Aug - 04 Sept 2015 07 – 11 Sept 2015

14 – 18 Sept 2015 05 – 09 Oct 2015 02 - 06 Nov 2015 09 – 13 Nov 2015

16 – 20 Nov 2015 30 Nov – 04 Dec 2015

18 – 22 Jan 2016 01 – 05 Feb 2016 15 – 19 Feb 2016 29 Feb – 04 Mar 2016

07 – 11 Mar 2016 14 – 18 Mar 2016 04 – 08 Apr 2016 18 – 22 April 2016

09 – 13 May 2016 16 – 20 May 2016 23 – 27 May 2016 30 May – 03 Jun 2016

06 – 10 Jun 2016

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FULL 5 DAY PROGRAMME IN ONE WEEK(Module 1: Understanding and Implementation of ISO 9001: 2008)

CAPE TOWN

04 – 08 May 2015 01 – 05 Jun 2015 29 June – 03 Jul 2015 03 – 07 Aug 2015

31 Aug - 04 Sept 2015 05 – 09 Oct 2015 02 - 06 Nov 2015 30 Nov - 04 Dec2015

18 – 22 Jan 2016 01 – 05 Feb 2016 29 Feb – 04 Mar 2016 28 Mar – 01 Apr 2016

18 – 22 Apr 2016 09 – 13 May 2016 30 May – 03 Jun 2016

FULL 5 DAY PROGRAMME IN ONE WEEK(Module 1: Understanding and Implementation of ISO 9001: 2008)

PORT ELIZABETH

04 – 08 May 2015 20 – 24 Jul 2015 31 Aug - 04 Sept 2015 02 - 06 Nov 2015

29 Feb – 04 Mar 2016 04 – 08 Apr 2016 20 - 24 Jun 2016

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ISO 9001:2008QUALITY MANAGEMENT SYSTEMS – 3RD PARTY AND LEAD AUDITING Module 2: QMS Auditing — SAATCA REGISTERED

COURSE OUTCOMES:

SETA ACCREDITED: NQF LEVEL 5 [10 points rating]

•Understandingthepurposeandbenefitsofauditing•Understandingthedifferencebetween1st,2ndand3rdpartyauditsandothertypesofaudits•UsingandinterpretationofISO9001asabasisforaudits•Preparingandplanningforaudits(auditschedules,auditplans,auditchecklist)•Performingaudits,displayingappropriateauditortraits,suchasusingeffectivequestioningtechniquesandrecordingnon-conformances•Writingauditreportsandfollow-uponcorrectiveactions•Explainingtheprocessofcertification•Examination

COURSE DURATION: Five (5) days

ENTRANCE PRE-REQUISITE:SuccessfulcompletioncertificateinModule1with>60%.Anyexemptionrequestsmustfollowrulesasindicatedinourgeneralinformationguide. APPROX. STARTTIMES:08:30am

MINIMUMPASSMARK:60%toattainsuccessfulcompletionof“Auditorstatus”andmin70%toattainsuccessfulCompletionof“SAATCAApprovedLeadAuditorStatus”

FEES: R8250.00(excl.VAT)perdelegate

PRETORIA

04 - 08 Apr 2015

22 - 26 Jun 2015

20 - 24 July 2015

17 - 21 Aug 2015

26 - 29 Oct 2015

23 -27 Nov2015

22 - 26 Feb 2016

28 Mar - 01 Apr 2016

23 - 27 May 2016

27 Jun - 01 Jul 2016

DURBAN

22 - 26 Jun 2015

28 Sept - 02 Oct 2015

14 - 18 Mar 2016

23 - 27 May 2016

CAPE TOWN

23 - 26 Jun 2015

23 - 27 Nov 2015

21 - 25 Mar 2016

PORT ELIZABETH

03 - 07 Aug 2015

07 - 11 Mar 2016

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INTERNAL AUDITING ofMANAGEMENT SYSTEMS - MODULE 3 OVERVIEW

The implementation of a Management System in accordance with ISO 9001:2008 necessitate that all personnelunderstandthestandard’srequirementsaswellastheirrolesinmaintainingthesystem.

The objective of this course is to enable learners to assist in the evaluation of their own organisation’s management systems. It can also be used to maintain all other management systems within an organi-sation

ENTRANCEPRE-REQUISITE:LearnersmustprovesuccessfulcompletioninISO9001Module1,Under-standing and Implementation COURSEDURATION:Three(3)days

COURSEOUTCOMES:• ApplicationoftheQMSandanyothermanagementsystemtointernalauditing• Auditingpractices• Roleplaysand/orscenariostorelevantfield• Assessment/Examination

APPROX.STARTTIMES:08:30amMINIMUMPASSMARK:60%toattainsuccessfulcompletioncertificateFEES: R5450.00(excl.VAT)–perdelegate

PRETORIA DURBAN CAPE TOWN PORT ELIZABETH

28 – 30 Apr 2015 08 – 10 Apr 2015 06 – 08 Jul 2015 16 – 18 Nov 2015

24 – 26 Jun 2015 13 – 15 Oct 2015 12 – 14 Oct 2015

11 – 15 Jan 2016

21 – 23 Mar 2016

07

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ISO 9001: TRANSITION TO 2015 VERSION OF THE STANDARD OVERVIEW:

ThesignificantdifferencesbetweentheISO9001:2008versionandISO9001:2015,necessitatethatallclients previously trained on the 2008 version have a clear understanding of the differences in revised requirementsandhowtoimplementandmaintainthechangestosuccessfullyretainISO9001certificationstatus.

TheobjectiveofthiscourseistoenableclientstosmoothlytransitiontheirexistingornewlyimplementedISO 9001:2008 Quality Management System to the 2015 version. It also assist clients understand the timelimesofcertificationagainst2008to2015andenableslearnerstoeffectivelyimplementthechangemanagement process.

ENTRANCE PRE-REQUISITE: SuccessfulcompletioncertificateofISO9001:2008Module1.Anyclientwhohasnotpreviouslybeentrainedonthe2008versionofthestandardwouldrequireattendanceofthe ISO 9001:2015 Module 1 instead, which negates the need to attend this course.

COURSE DURATION: Two (2) days

APPROX.STARTTIMES:08:30amMINIMUMPASSMARK:60%toattainsuccessfulcompletioncertificateFEES: R5000.00(excl.VAT)

Notes: 1. Register6weekspriortothecoursedateandreceive10%discountoff2. Price includes copies of ISO 9001 and ISO 9000 as well as any handbook available

PRETORIA DURBAN CAPE TOWN PORT ELIZABETH

04 – 05 Jun 2015 29 – 30 Jun 2015 08-09 June 2015 01 – 02 Jun 2015

24 – 25 Jun 2015

22 – 23 July 2015

19 – 20 Aug 2015 24 – 25 Aug 2015 05 – 06 Aug 2015

09 – 10 Sept 2015 07 – 08 Sept 2015

28 – 29 Oct 2015 12 – 13 Oct 2015 19 – 20 Oct 2015

02 – 03 Nov 2015

25 – 26 Nov 2015 25 – 26 Jan 2016

10 – 11 Feb 2016

09 – 10 Mar 2016

13 – 14 Apr 2016

25 – 26 May 2016

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ADDITIONAL DEVELOPMENT COURSES IN THE ISO 9001 SERIES

ISO 9001: INTRODUCTION TO QUALITY MANAGEMENT SYSTEMS OVERVIEW:

ThestandardforQualityManagementSystems(ISO9001:2008)requiresthat:• Personnelintheorganisationaremadeawareofthequalitypolicyandobjectivesofthe organisation.• Personnelaremadeawareoftheirrolesandresponsibilitieswithintheorganisationand itsqualitymanagementsystem.

ThiscourseaimstohelporganisationscomplywiththeISO9001:2008requirements.Itensuresthatlearners attending the training understand and are able to interpret the basics of the standard. It also helpstomakepersonnelexceedcustomersatisfaction.

COURSE OUTCOMES:

• BriefOverviewoftheISO9000series• QualityConcepts• QualitySystemRequirementsofISO9001:2008• Noexaminationwillbewritten.100%attendancerequired.• CertificateofAttendancewillbeawarded.

COURSE DURATION: Two (2) days

APPROX.STARTTIME:8.30am

FEES: R3950.00(excl.VAT)perdelegate

PRETORIA DURBAN CAPE TOWN PORT ELIZABETH

22 – 23 Apr 2015 20 – 21 Apr 2015

13 – 14 May 2015 06 – 07 May 2015 11 – 12 May 2015

11 – 12 Jun 2015 04 – 05 Jun 2015 18 – 19 Jun 2015

01 – 02 Jul 2015 06 – 07 Jul 2015

03 – 04 Aug 2015 18 – 19 Aug 2015 11 – 12 Aug 2015

21 – 22 Sept 2015

15 – 16 Oct 2015 22 – 23 Oct 2015 07 – 08 Oct 2015 19 – 20 Nov 2015

20 – 21 Jan 2016 18 – 19 Jan 2016 18 – 19 Jan 2016

08 – 09 Feb 2016 15 – 16 Feb 2016

07 – 08 Mar 2016 14 – 15 Mar 2016 29 Feb – 01 Mar 2016

14 – 15 Apr 2016

09 – 10 May 2016 03 – 04 May 2016 03 – 04 May 2016 03 – 04 May 2016

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QUALITY AWARENESS WORKSHOP FOR TOP MANAGEMENT - ISO 9001:2008OVERVIEW:

In the past, compliance with the standard was often the Quality Manager’s responsibility. This resulted in a Quality Management System operating in isolation within the Quality Assurance Department. The intent of ISO 9001:2008 is that Top Management has to demonstrate its support and involvement in the development and implementation of the QMS. Thus active participation in establishing and managing processes to ensure compliance with the needs of customers, interested parties, legal and/or regulatory requirementsisvital.

COURSE OUTLINE:

The course consists of the following:

•QualityConceptsandTerminology•RequirementsofISO9001:2008•ManagementResponsibility•QualityPolicyandObjectivesatallfunctionsandlevels•QualityManagementPrinciplesandtheirapplication

COURSE DURATION: Half (1/2) day

FEES: R1 650.00 (excl. VAT) per delegate

QUALITY AWARENESS WORKSHOP FOR SHOPFLOOR WORKERS - ISO 9001:2008OVERVIEW:

ISO9001:2008,QualityManagementSystems,isbasedonprocessesandsystemsthataffectthequalityof products and services throughout their life cycle. This is in recognising that products and services deliveredbyorganisationsarearesultoftheinputsfromtheshopfloorpersonnel.Thereisthereforeagreatneedtoimprovequalityawarenessandunderstandingoftheirrolesandresponsibilities.

COURSE OUTLINE:

The course consists of the following:

•TheimportanceofQualityandQualityManagementSystems•QualityConcepts•Objectives•Howprocessesaffecteachother•Therolesandimportanceofworkersinanorganisation•AdvantagesoftheQualityManagementSystems

COURSEDURATION:Half(1/2)day

FEES:R1650.00(excl.VAT)perdelegate

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INTEGRATED MANAGEMENT SYSTEMSOVERVIEW:

MoreorganizationsarerealizingthebenefitofintegratingvariousManagementSystems,eachwiththeirownrequirements,intoonesystemtomakecontroloveralltheaspectseasier.Thiscourseisaimedatgiving learners an understanding of the various Management System standards and how they can be integrated into one system.

COURSE OUTLINE:

•IntroductiontointegratedManagementSystems•IntegratedManagementSystems-RequirementsofISO9001,ISO14001&OHSAS18001.•AuditTechniques&AuditTypes•ClassificationofFindings•WrittenReports•Examination

COURSE DURATION: Five (5) days

FEES: R8 250.00 (excl. VAT) per delegate

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Section One: Learners Details (As it appears on Identity Document)(NB: this is important as the details herein will reflect on relevant Certificate issued)

SURNAME

FULL NAMES

INITIALS

IDENTITY NUMBER

MOBILE NUMBER

TELEPHONE NUMBER

EMAIL ADDRESS

NOTE: THE ABOVE EMAIL ADDRESS IS WHERE ALL COURSE CONFIRMATIONS AND CORRESPONDENCE WILL BE SENT.

Section Two : Billing Information (If this application is being processed on behalf of the delegate by a representative within an organisation, please indicate your details below and ensure that the box “send correspondence here” is ticked as well.)

Name of Organisation / Individual to be Billed

Postal Address

Telephone Number & Ext

Fax Number

Mobile Number

Billing Contact Name

Email for billing contact Send Correspondence Here : Yes No - Send to delegate Send to both

QUALITY MANAGEMENT SYSTEMS (QMS) COURSES

Registration form

To; SABS Fax: 012 428 6623

SABS Training Academy Email:[email protected]

REGISTRATION INSTRUCTIONS (please read carefully and complete all relevant sections)

1. The registration form must be accompanied by• Copy of ID• Completed Account Application ( if you do not hold an account with the SABS)• Valid Purchase order ( if you do hold an account with the SABS)

2. Fax or Submit registration forms to correct email as indicated above.3. The submission of this registration does not automatically guarantee a seat confirmation.4. Upon account verification / receipt of proof of payment, an email notification will be sent to applicant notifying them of seat confirmation within 2 – 4 working days prior to scheduled course date.5. Refer to the terms and conditions for further information6. Sign each page of the registration form and AA88 Account Application form7. Courses are charged per person per module.8. Fees do not include travel accommodation. This must be arranged by the delegate or organisation as applicable.9. Please refer to the General Information Guide for further details for payment , fees, certificates and re-issue of certificate policies.

10. Please initial every page of this registration form to acknowledge you have read and understood the terms and conditions

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Section Three : Course details

Name of Course

Module

Preferred Date to Attend

Alternative Date

Which campus will you attend

Introduction Module 1 Module 2 Module 3 Other

Pretoria Durban Cape Town Port Elizabeth

Section Four : Application Checklist for Completion prior to submission

Dietary Constraints

Emergency Contact Person’s Name and Number

Account Details

Purchase Order

Identity Document

Vegetarian Halaal Allergies Other

Please specify Allergies and Other

Do You Or your Organisation hold a valid account with the SABS ? Yes No

If Yes, Please specify account number _______________________________________________

If No, Did you complete and attach the AA88 Account Application Form to this Registration form?

Yes No

Is a Valid Purchase Order attached to this registration form? Yes No

Is a copy of your ID attached to this registration form? Yes No

QUALITY MANAGEMENT SYSTEMS (QMS) COURSES

Registration form

Training Coordinators (For Queries)Tel: +27 (0) 12 428 – 6877 (Training Centre Main Reception Pretoria)Tel: +27 (0) 12 428 – 6568 (QMS Courses)

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Page 1 of 2 AA88 2011/03/03 sabs pta

ACCOUNT APPLICATION FORM1 Dr Lategan Road, Groenkloof, Private Bag X191, Pretoria 0001Tel.: (012) 428-7911 Fax: (012) 344-1568

TYPE OF ACCOUNT REQUIRED (please tick where appropriate)

CREDIT ACCOUNT (invoices to be paid 30 days from date ofinvoice)

CASH ACCOUNT (all goods and services must be paid for inadvance)

FULL NAME OF BUSINESS/INDIVIDUAL (please ensure CC/Pty/Ltd,etc., is cited). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Company Registration No.: ..................................................................

VAT Registration No.: ..........................................................................

POSTAL ADDRESS (where invoices are posted to) PHYSICAL ADDRESS (address of premises)

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CONTACT PERSON (please print name)

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Telephone number

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Fax number

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NAMES AND ID NUMBERS OF DIRECTORS/PARTNERS/MEMBERS/OWNERS

NAMES

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ID Nos.

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BANKING DETAILS

BANK: ............................................................................. ACCOUNT No.: .................................................. BRANCH CODE: ................................

CREDIT LIMIT APPLIED FOR (Please put “Zero” if application is for a cash account or use the expected buy over any two month period as aguideline for the credit limit required if applying for a credit account.

R ______________________

PLEASE ENSURE POINTS A – H ARE CLEARLY UNDERSTOOD BEFORE SIGNING:

A) The enclosed terms and conditions shall apply to both SABS and its subsidiary companies and in this specific instance reference to SABSshall mean either the SABS or SABS Commercial (Pty) Limited whichever entity is relevant.

B) I/we undertake to pay all invoices within a period of thirty (30) days from the date of invoice.C) Should it be necessary to institute legal action for non payment, I/we accept responsibility for payment of legal fees according to the scale

agreed upon by the attorney and the client.D) I/we are aware that in the event that our application for a credit account is rejected the SABS will automatically create a cash account for our

organization, giving us the option to deal with SABS on a cash only basis.E) I/we are aware that the decision to deal with the SABS on a cash only basis will mean that all goods and services required from the SABS must

be paid for in full and in advance before any goods and services are provided to our organization by the SABS.F) I/we are aware that the only deviation from point D (above) relates to invoices for year 2 and year 3 permit and listing fees which will be billed

six monthly in advance and must be paid within 30 days from the date of invoice.G) I consent to SABS making enquiries about our credit record with any credit reference agency or any other party to confirm the details on this

application. I also consent that SABS can provide credit reference agencies with information relating to how we conduct our account with theSABS and in turn the credit reference agencies can make such information available to credit providers.

H) I confirm that I have been granted due authority by my organization to apply for a credit account on their behalf.I) I have read the terms and conditions attached to this document and herewith accept these terms and conditions. I have also read points A

to H above and clearly understand them.

_______________________________Signature of applicant

_________________________________Printed name

_____________________________Position at applicant’s organization

______________Date

FOR SABS USE ONLY

DETAILS OF SUBMITTING PARTY

Name of submitting party . . . . . . . . . . . . . . . . . . Tel No. (ext.) . . . . . . BU No. . . . . . Prospect No. . . . . . . . . . . . Date . . . . . . . .

GROUP CREDIT MANAGER’S RECOMMENDATIONS

Approved for credit acct YES NO Approved for cash acct YES NO Credit limit approved: . . . . . . . . . . . . . .

Approved by (print name) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date . . . . . . . . .PTO

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Page 2 of 2 AA88 2011/03/03 sabs pta

TERMS AND CONDITIONS OF SALEAND/OR RENDERING OF SERVICES

1. The Debtor agrees to abide by the credit facilitiesgranted by SABS and specifically that payment of theDebtors account is strictly payable within 30 days fromdate of invoice.

2. The credit facility may be suspended or withdrawn bySABS at any time without prior notice to the Debtor andSABS reserves the right to review the extent, nature andduration of such credit facility at any time.

3. If any amount is not paid within the agreed paymentterm, the Debtor will be liable for interest at themaximum rate permitted by law from time to time,including without limiting the generality thereof, theNational Credit Act, Act No. 34 of 2005.

4. A certificate under the hand of any manager of theSABS as to the existence and the amount of the Debtorsindebtedness to SABS at any time, as to the fact thatsuch amount is due and payable, the amount of interestaccrued thereon, and as to any other fact relating to theDebtors indebtedness to SABS shall be prima facieproof of the contents and correctness thereof and of theamount of the Debtors indebtedness to SABS for thepurpose of provisional sentence or summary judgementor any other proceedings against the Debtor in anyCourt, and shall be valid as a liquid document for suchpurposes. It shall not be necessary to prove theappointment of the person signing such certificate andsuch certificate shall be binding on the Debtor and shallbe deemed to be of sufficient particularity for thepurpose of pleading or trial in any action or otherproceeding instituted by SABS against the Debtor.

5. Ownership in the goods sold and delivered to the Debtoron account shall pass to the Debtor only when allamounts due by the Debtor to SABS has been paid,notwithstanding delivery of the said goods to the Debtor.Risk in and to the goods shall, however, pass to theDebtor on the acceptance of the delivered goods.

6. The Debtor agrees that in the event of the Debtorbreaching any conditions contained herein; the Debtorfailing to pay any amount due and payable on due date;the Debtor suffering any civil judgement to be taken orentered against it; the Debtor causing a notice ofsurrender of its estate to be published in terms of theInsolvency Act, Act No. 24 of 1936, as amended; theDebtor dying or being deregistered; the Debtors estatebeing placed under an order of provisional or finalsequestration, provisional or final liquidation, provisionalor final judicial management, as the case may be, thenand in that event SABS shall, without detracting fromany other remedy which it may have to rely on theprovisions of Clause 5 and to repossess the goods soldand delivered to the Debtor, have the right, in eitherevent, without prejudice to SABS rights, to claim specificperformance of all of the Debtors obligations whether ornot such obligations would otherwise then have fallendue for performance, or to claim damages.

7. In the event of the SABS instructing attorneys to collectan amount owing to SABS from the debtor, the Debtoragrees to pay all legal costs, tracing fees and collectioncharges incurred by SABS as between attorney and ownclient.

8. The Debtor consents to the jurisdiction of theMagistrates Court in terms of Section 45 of theMagistrates Court Act. Act No. 32 of 1944 (as amended)having jurisdiction under Section 28 of the said Act,notwithstanding that the claim by SABS exceeds thenormal jurisdiction of the Magistrate Court as to amount.SABS shall in its discretion be entitled to proceedagainst the Debtor in any other Court of competentjurisdiction, notwithstanding the afore-going.

9. The Debtor nominates its business address as indicatedon the Account Application form as its domicilium citandiet executandi for service upon it of all notices andprocesses in connection with any claim for any sum dueto SABS arising out of credit granted by SABS to theDebtor.

10. No relaxation or indulgence granted to the Debtor bySABS at any time shall be deemed to be a waiver of anyof SABS rights in terms hereof and such relaxation orindulgence shall not be deemed a novation of any of theterms and conditions set out herein, or create anyestoppel against SABS.

11. The Debtor agrees not to raise any complaint or todispute liability to SABS unless it has notified SABS ofits complaint or grounds of dispute in writing within 10Business Days of receipt of the goods in question.Subject to the afore-going, SABS shall in its discretion,be entitled to remedy any failure by either replacing thegoods in question or refunding the whole or part of thecontract price paid to it by the Debtor in respect of suchgoods (in which case the Debtor shall return inoriginal/good condition to SABS the goods in respect ofwhich the refund is allowed). Goods shall be returned atthe Debtor’s risk and expense.

12. Any agreement purporting to vary the terms hereof orany consensual cancellation hereof, shall not be validunless reduced to writing and signed by both the Debtorand SABS.

13. Save as otherwise provided herein, SABS shall not beliable to the Debtor or any other person for any loss ofprofit or other special damages whatsoever. The Debtorhereby indemnifies SABS against any claim by thirdparties in respect of indirect or consequential damagesor loss.

14. If the Debtor intends transferring its business, thegoodwill or any goods or property forming part thereof(other than in the ordinary course of business or forsecuring payment of a debt), the Debtor shall adviseSABS in writing thereof not less than thirty calendardays before the effective date of such transfer.

15. The Debtor agrees that any payment made can be setoff against any amount owing to the SABS or its Affiliateorganizations, in the sole discretion of the SABS.