QUALITY POLICY STATEMENT

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The person with overall responsible for company Quality Policy is Derek Godfrey, Managing Director.

Ellis puts a very high level of importance on ensuring that the service provided consistently meets customer, contractual and regulatory requirements. To ensure this is achieved and customer satisfaction is enhanced Ellis reviews and measures performance regularly and is committed to continual improvement.

All of our activities are carried out in accordance with our business management systems which aim to maintain the requirements of Quality standard ISO 9001:2015.

Ellis’s success is based on the quality and commitment of its experienced and professional management and construction personnel. Ongoing development of our process, operations and training all supported in an appropriate modern working environment ensure that we combine the best in modern building techniques with the best in traditional craft skills. Not only are we committed to producing a quality product, but also in providing our clients with a quality service throughout the construction of our projects and services.

The Ellis approach is to listen and openly discuss the individual needs of every contract so our clients receive what they require and more importantly, know exactly what they are getting before any contract is signed. We work closely and collaboratively with our clients throughout project delivery to ensure their expectations are met.

ELLIS is committed to:

1. Continue to maintain the requirements of Quality standard ISO 9001: 2015. 2. A fully developed culture of learning and training. 3. Setting and monitoring Targets and Objectives. 4. Providing exemplary management and leadership. 5. Identify improvements to existing working practices. 6. Providing a quality project management and service through the delivery of projects.

For ELLIS to achieve the above objectives, all employees and sub-contractors shall:

i. Understand the client’s requirements. ii. Be responsible and accountable for the quality of service and quality of work.

iii. Adopt and operate a collaborative approach when dealing with the client, supply chain partners and all stakeholders.

The Senior Management Team of Ellis are totally committed to this Statement which complies with the requirements of BS EN ISO 9001: 2015 and is understood and implemented by all employees and sub-contractors.

This statement will be reviewed annually (or as and when required) by the Ellis Senior Management Team. It is briefed and acknowledged by all employees on induction and following any policy changes. It is also available to suppliers, clients and the public on the Ellis website.

Signed

Derek Godfrey Managing Director

Reviewed: January 2017

QUALITY POLICY STATEMENT

Macintosh HD:Users:Sophie:Library:Containers:com.apple.mail:Data:Library:Mail Downloads:6370B347-92E7-4111-AE22-23E492EF72D6:09 Quality Policy Statement - v2 January 2017.docx