quality management systems (iso 9001)
TRANSCRIPT
Consultancy and Training Services for establishing , documenting , implementing and auditing the following
• Quality Management Systems (ISO 9001)
• Environment Management Systems (ISO 14001)
• Health and Safety Management Systems Consultancy Services (OHSAS 18001)
• Food Safety Management Systems (HACCP, ISO 22000)
• Other Management Systems (ISO 27001, ISO 17025, SA 8000)
• Integrated Management Systems
Consultancy Recourses
QM TECHNO is one of the management consultancy providers in the ME
with a client base of more than 150 clients.
Qualified and experienced Management Consultants specialized in the various consultancy services offered by us.
Expertise available for most of the consultancy services offered
Multicultural team
Consultants are located in Syria, Egypt and Yemen.
Service agreements with leading consultancy organizations
Project Methodology Followed For The Consultancy Services
Gap Analysis
Project Planning
Documentation and Process Mapping
Implementation Support
Training on System Awareness and Internal Audits
Internal Audits
Corrective Actions and System Fine Tuning
Gap Analysis:- The consultant shall
• Perform an analysis of the existing system documents and business processes of the client
• Identify weak and strong areas as compared to the requirements of the standard.
• Identify systems and business processes which need to be modified /newly introduced to satisfy the standard.
• Produce a short report on the current level of compliance of the existing quality system to the requirements of the Standard.
Project Planning
Prepare a project work planner with defined dead lines for
completion of the various phases.
Identify the list of documentation required to address the requirements of the standard.
Presentation of the above to the executive management.
Assist the management in setting up a project steering committee.
Assist the management in choosing a management representative.
Documentation and Process mapping
Prepare the Quality System Manual to suit the requirements of ISO 9001:2008
Identify all additionally required level 2 documentation as per ISO 9001 - YEAR 2008 VERSION together with relevant personnel of the client
Identify the necessary additionally required level 4 documentation (forms), integrate the existing ones into the quality system and assist in creating the required additional forms.
Support the client’s staff in preparing all identified documentation.
Documentation consist of:
• Policy Statement
• Policies
• Objectives, Targets & Program
• Basic Procedures
• Process Map
• Work Instructions / Operational Control Pro.
• Forms … etc
Objectives
Policy Manual
ProceduresWork InstructionsGuidelines ... etc
FormatsOther Documents ... etc
Policy Statement
Training Programmes
Training of the client’s staff on the following “In House” courses in an effort to increase their knowledge and ability in this particular field.
◦ ISO 9001 - YEAR 2008 VERSION Awareness Training
◦ Internal Quality Audits Training
* Participants are awarded TUV ME Training Certificates
Consultancy Support –Implementation
For effective implementation of the documented system the Consultant shall assist as follows:-
Meeting personnel at various levels in the company and assist in interpreting the prepared documents.
Support in the smooth implementation of the created documentation.
Holding formal training sessions regarding implementation of the newly introduced and modified system elements.
Assistance in interpreting and implementing the system requirements of the ISO 9001 - YEAR 2008 VERSION standard.
Assistance in carrying out the necessary changes to the documentation based on the feedback from the implementation.
Consultancy Support Internal Quality Audits
Assisting the Management Representative to draw up a detailed internal audit plan.
Helping the company’s internal auditors prepare checklists for auditing the procedures and work instructions and assisting in performing the audits and recording results.
Assisting the auditees propose and execute effective corrective action.
Assist the MR in logging the non conformities and preparing an audit result summary.
Assistance in conducting Management (system) Review meetings.
System Fine Tuning
Assist in carrying out the necessary modifications to the system
documentation in line with the results of the internal audits.
Review the documents for submission for the adequacy audit to the certification body.
The phases of consultancy are:
Gap Analysis
Project Planning
Documentation
Training
Implementation
Risks:
A. Active support from the client (commitment, sharing of
information, review & approvals, delay in implementation, staff availability … etc)
B. Un expected amount of work
C. Consultant availability (sick, holiday, emergency … etc)
D. Poor project management
E. Major changes
Recommended Risks Control:
1. Committee to be formed with adequate authority, clear commitment from top management … etc
2. If required ready to work during holidays
3. Addition of man power as required
4. Able to pull out from existing pool from various countries
5. Project management procedure will be established and followed
• AL-hadha Trading and General Agencies • Almasila EST. for General Trading & Oil Services • Al-Jazeera Insurance & Reinsurance
• Yemen Herbs Lab. • Hassan Rubeiya Group of Companies • Diaah Yemen for Contracting • Yemen Standardization Metrology and Quality Control
Organization ( YSMO ) • Quality for Oil Filed Services Co.,Ltd. • Sun Temple Group for Services. • Petro Yem Mco • Comet • Dawood Energy For Oli & Gas Co. Ltd. • Yabyab AL-Harethy Company For Contracting and Oil & Gas.
Clients
• Sabson Energy • HR Drill Smith • Yemenia Airlines
• Charitable Society for Social Welfare. • Yemen Snack Food MNF.CO. • International Center For Honey & Natural Products • Yemen LNG Company • Arabian Group Of Company
• Aloss Trading & Gen. Contracting • Delta Food • ITRC • SEBC Projects • Mikano International • ASAS Contracting
Clients
• Midad Printing Inks • Baalbaki Group • Sudan Shell • Madar Chemicals • Qualitas Services • GLOBOWORKS • Syrian Saudi Chemicals • Emessa Labs • Saad Plast • Taiba Factory • AFAQ for Industry & Trading • Hana Milk • Jordan Minerals Est. • APV
Note: This is out of more than 100 projects done in Middle East
Clients
For Contact : QM-TECHNO-CONSULATANTS P . O. Box: 16122 Beirut St, Sana'a Republic of Yemen Tel: +967 1 432 150 Fax: +967 1 432140 E-mail : [email protected] E-mail: [email protected]