Group Members Names

NAMES ROLL NO ANZA GHAFFAR 14072720-024

MARIA ALI 14072720-025ZAHAB ALI ZAHID 14072720-034ZEESHAN AZHAR 14072720-053ASMA ZAFAR 14072720-046

Introduction Project quality management includes the process required to ensure that the project satisfies the needs for which it is undertaken.

PQM includes all the activities of the overall management function that determine the quality policy, objectives, and responsibilities and implement them within the quality system.

Means of Implementation of PQM QUALITY PLANING QUALITY ASSURANCE QUALITY CONTROL These processes interact with each other as

well as with the processes of other knowledge areas

Each process involves an effort of one or more individual or group of individuals based on the need of the project.

Each process occurs at least once in every project phase during the project life cycle.

QUALITY PLANNING

In detail

Quality planning Quality Planning involves identifying

with quality standards It is a key facilitating process during

the Project planning Process In modern quality management quality

is planned in and not inspected in Prior to the development of ISO 9000

series, quality planning concepts were widely discussed as part of quality assurance.

Definition

Q. What is Quality Planning ?

A. Quality Planning is identifying which quality standards are relevant to the project and determining how to satisfy them

Quality Planning Flowchart

Input

• Project management plan

• Stakeholder register

• Risk register• Requirements

documentation• Enterprise

environmental factors

• Organizational process assets

Tools and techniques

• Cost-benefit analysis

• Cost of qualitySeven basic quality tools

• Benchmarking• Design of

experiments• Statistical sampling• Additional quality

planning tools• Meetings

output

• Quality management plan

• Process improvement plan

• Quality metrics• Quality checklists• Project documents

update

Quality Planning Inputs

Project management plan Stakeholder register Risk register Requirements documentation Enterprise environmental factors Organizational process assets

Tools and Techniques for Quality Planning

Cost-benefit analysis Cost of quality Seven basic quality tools Benchmarking Design of experiments Statistical sampling Additional quality planning tools Meetings

Outputs from Quality Planning Quality management planProcess improvement planQuality metricsQuality checklistsProject documents updates

QUALITY ASSURANCE

In detail

Quality Assurance Quality assurance encompasses all the

planned and systematic activity implemented in a quality system to provide confidence that the project will satisfy the relevant quality standards

Quality assurance is provided by a Quality Assurance dept.

Quality assurance can be INERNAL ( from the project management team to the performing organization)

Quality assurance can be EXTERNAL (provided to the customer and other parties actively involved in the work of the project

Definition

Q. What is Quality Assurance

A. Quality assurance is evaluating the overall project performance on a regular basis to provide a confidence that the project will satisfy the relevant quality standards.

Quality Assurance Flowchart

Input

• Quality management plan

• Process improvement plan

• Quality metrics• Quality control

measurements• Project

documents

Tools and techniques

• Quality management and control tools

• Quality audits• Process analysis

output

• Change requests• Project

management plan

• updates• Project

documents updates

• Organizational process assets

• updates

Inputs To Quality Assurance1.Quality management plan2.Process improvement plan3.Quality metrics4.Quality control measurements5.Project documents

Tools and Techniques For Quality Assurance1.Quality management and control tools2.Quality audits3.Process analysis

Outputs From Quality Assurance

1.Change requests2. Project management plan updates3.Project documents updates4.Organizational process assets updates

QUALITY CONTROL

In detail

Definition Q. What is Quality Control

A. Quality Control is the monitoring of specific project results to determine if they comply with the relevant quality standards and identifying ways to eliminate causes of unsatisfactory performance.

Quality Control Quality control involves monitoring specific

project results to determine if they comply with relevant standards and identifying ways to eliminate causes of unsatisfactory results.

Project results mentioned include both PRODUCT results such as deliverables and MANAGEMENT results such as cost and schedule performance

Quality control is often performed by a quality control department

The project management team should have a working knowledge of statistical quality control especially sampling and probability to help evaluate and control outputs.

Quality Control Flowchart

Input

• Project management plan

• Quality metrics• Quality checklists• Work performance

data• Approved change

requests• Deliverables• Project documents• Organizational process

assets

Tools and techniques

• Seven basic quality tools

• Statistical sampling• Inspection• Approved change

requests review

output

• Quality control measurements

• Validated changes• Validated deliverables• Work performance

information• Change requests• Project management

plan updates• Project documents

updates• Organizational process

assets updates

Inputs To Quality Control

1.Project management plan2.Quality metrics3.Quality checklists4.Work performance data5.Approved change requests6.Deliverables7.Project documents 8.Organizational process assets

Tools and Techniques for Quality Control

1.Seven basic quality tools2.Statistical sampling3.Inspection4.Approved change requests review

Outputs for Quality Control1.Quality control measurements2.Validated changes3.Validated deliverables4.Work performance in formation5.Change requests6.Project management plan updates7.Project documents updates8.Organizational process assets updates

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