quality developing a business around quality what causes poor quality? improving quality assurance...
TRANSCRIPT
Quality
Developing a Business Around
Quality
What Causes Poor Quality?
Improving Quality Assurance
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Direct Market Quality
Your seafood must compete in a complex and demanding market.
Top quality is the hallmark of successful direct market efforts.
Quality assurance starts with simple, straightforward practices on board.
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So…What is Quality?First, there is the basic quality of fish while they are still in the water. Each species and run has its own characteristics.
(Technical people refer to this as “intrinsic” quality)
Then, there is the quality after the fish is caught, processed, and transported to market.
(This is referred to as “extrinsic” quality)
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& Quality Assurance?
“Quality assurance” is minimizing all the bad things that can happen to fish from the time they hit your gear until they reach the consumer.
Once quality is lost, you can’t get it back.
How you – the fisherman - care for the fish is vital to the quality the consumer eventually receives.
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Farmed salmon-Raised the quality bar
Farmed salmon is not as good as the best wild Alaska salmon, but
It is carefully handled & processed…it is consistent…and it is always available.
Quality assurance procedures for farmed salmon are excellent, so it represents a very good value for retailers.
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& greatly expanded the market
The world salmon market is now about 2.2 million tons per year - that’s close to 5 billion pounds, and 2/3 of that is farmed salmon!
2004 World Salmon Production
65%16%
19%
Farmed
Alaska
Other Wild
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Becoming a Niche
Alaska Premium Speciesas Percents of World Market
5%
94%
<1% 1%
Alaska King
Alaska Sockeye
Alaska Coho
All Other
Alaska’s best salmon are only a small fraction of the world market… Alaska’s top species compete directly with farmed
salmon – and are barely 6% of the world market
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Quality Assurance starts with you!
What are the common quality problems with salmon & other fish?
What can you do to eliminate or control those problems?
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Quality Problems
BruisingGapingMushy FleshScale LossEnzymatic DeteriorationBacterial Spoilage
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Bruising
Bruising occurs when fish are handled roughly…throwing fish…stepping on them …banging them into hard objects
Bruises like this are caused by lifting fish
by the tail
►
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Gaping
It may be caused by lifting fish by the tail – physically tearing the muscle tissue.
But, most gaping is due to “rigor mortis”.
Gaping - the separation of the muscle layers in the fish.
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Rigor mortis
Fish that go through rigor mortis at higher temperatures stiffen up so violently that the flesh actually tears…that’s gaping.
Getting your fish cold as rapidly as possible is the best defense against gaping…and many other quality problems.
- when fish stiffen up after they die.
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Mushy Texture
Bruised, crushed or gaped fish deteriorates more rapidly, resulting in mushy texture , early onset of rancidity, and reduced shelf life…
That means less value for the consumer, the retailer, the processor and you. Take the steps to avoid gaping and bruising, and you won’t have problems with mushy fish.
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Scale Loss
Some scale loss is inevitable, but too much lessens the value of your fish.
Gentle handling is the key. Keeping fish moist and getting them chilled quickly reduces scale loss.
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Enzymes & Bacteria
In addition to physical damage…
All seafood is subject to spoilage caused by enzymes and bacteria
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Enzymatic Deterioration
Enzymes are chemicals that are vital to the fish when it is alive, but…
after fish die enzymes begin to breakdown the proteins of its flesh.
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Enzymatic Deterioration
Enzyme activity is promoted by crushing and higher temperatures, so chilling and careful handling are key to controlling it.
“Belly burn” …caused by digestive enzymes…is a common example.
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Bacterial Spoilage
The flesh of live fish is sterile, but the exterior is not. Bacteria enter any exposed flesh after a fish dies.
You can help minimize bacterial spoilage by keeping your decks, fish hold, slush bags and totes clean and sanitary…
and by chilling your fish as soon as possible
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Bacterial Growth
These illustrations show how much more rapidly bacteria grow at higher temperatures
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Bacterial Growth
Temperature Doubling Time
71oF 1 hour 50oF 3 hours 41oF 6 hours 37oF 10 hours 32oF 20 hours
The higher the temperature the faster bacteria grow. At 50°F bacteria grow 7 times faster than at 32°F.
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Chilling & Shelf Life
SpeciesMaximum Shelf Life
Shelf Life Lost After 8 hrs @ 50° F
Shelf Life In Store After
Processing & Shipping
Percent of Store Shelf Life Lost to
Not Chilling Immediately
King Salmon
10 days 1.4 days 4.6 – 5.6 days 20% - 23%
Chum Salmon
13 days 1.4 days 7.6 – 8.6 days 14% - 16%
Shelf Life = Value to retailers. Not chilling immediately results in significant value loss…which, in turn, affects your price.
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Bleeding
Bleeding salmon and most other fish is easy, and really helps quality.
As you pick each fish, reach in and break the gill arches on one side. It only takes a moment, and won’t slow you down.
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Chilling
Quick chilling with plenty of ice is the No. 1 quality assurance step you can take to
Retard spoilage Extend shelf life
Preserve value
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Boxing & Unloading
You’ve taken good care of your fish. Don’t lose quality while getting ready to ship…handle fish gentlydon’t lift by the tail & don’t throw
the fishbe sure fish are clean before packingpack fish carefullykeep them cold while awaiting
shipment
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Clean Up & Sanitizing
A clean, sanitary operation is especially vital for direct marketers
Keep processing areas clean “as you go” with plenty of rinse water, and regular periodic clean-ups
Perform full clean-up and sanitizing at the end of each day, and the end of each processing period or fishing trip
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Washing Down
Detergent should be DEC approved, unscented type suitable for food applications.
Use plenty of water, and scrub thoroughly.
Pressure washers are a good idea
Never use phenol detergents like Lysol or Pinesol
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Sanitizing
A sanitizing solution of 1 or 2 capfuls of Clorox in 5 gallons of clean water works greater.
Apply plenty of the sanitizer to all working surfaces – processing area, fish hold, totes, etc.
No need to rinse – just leave on and let it work.
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The End Result
Care On Board…Care On Board…
and Care at the Plant…
Top Quality Salmon
For the Consumer
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Quality: Improving Quality/Technical Assistance
• Marine Advisory Program: courses and manuals– Technical Manuals
• Care for Salmon – Doyle• Care of Halibut – Kramer/Paust• Factors Affecting Quality of Rock Sole Fillets• Halibut Dressing (video)• Quality Is In Your Hands: Salmon Skiff Fishermen
(video)• Common Mistakes in HACCP• Seafood Safety: What Consumers Need to Know • Seafood Shelf Life as a Function of Temperature• Personnel and Plant Cleanliness for Seafood
Processors • Tips for Direct Marketers: The Onboard DEC
Inspection
– Courses/workshops• Onboard Quality Handling• Onboard SQ Handling• Fisherman's Quality Training Workshop • Quality Assurance/Quality Control (QA/QC)• Salmon Quality Handling• Slush Bag Workshops on Yukon• HACCP• Paralytic Shellfish Poisoning Information,
Monitoring and Prevention• Sanitation and HACCP• Vibrio Paraemolyticus Research & Studies• Water Quality Recertification Training• Water Quality Training I• Water Quality Training II• Better Control Process School
Contact:Don KramerProfessor, Seafood Quality SpecialistMarine Advisory Program1007 W 3rd Avenue #100 Anchorage, AK 99501 Phone: 907.274.9695Fax: 907.274.5242E-mail: [email protected]
Chuck Crapo Seafood Technology SpecialistMarine Advisory Program118 Trident Way Kodiak, AK 99615 Phone: 907.486.1515Fax: 907.486.1540E-mail: [email protected]
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