quality control of shelf ready at the university of warwick

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connecting you with information, support and your community Quality Control of Shelf Ready at the University of Warwick Christina Claridge Metadata Librarian at the University of Warwick

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Quality Control of Shelf Ready at the University of Warwick. Christina Claridge Metadata Librarian at the University of Warwick. Library Structure at Warwick. Reading Lists Team. Academic Support Librarians. - PowerPoint PPT Presentation

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Page 1: Quality Control of  Shelf Ready  at the University of Warwick

connecting you with information, support and your community

Quality Control of Shelf Ready at the University of Warwick

Christina ClaridgeMetadata Librarian at the University of Warwick

Page 2: Quality Control of  Shelf Ready  at the University of Warwick

connecting you with information, support and your community

• Process includes all three divisions of the library (Client Services, Digital Services, Academic services)

• Politics & structural issues

Library Structure at WarwickAcademicSupport

Librarians

Reading ListsTeam

Acquisitions

Data Services

CollectionManagement

Page 3: Quality Control of  Shelf Ready  at the University of Warwick

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Shelf Ready Trial

• Previously, work done by Acquisitions and Data Services– books arrived, processed, catalogued and

classified• Trial ran from Oct 2011-July 2012

– 743 books– Including mid-August, 805 books

• Limited subjects – Medicine and Science – part of Philosophy– Law (Moyes classification) added later

Page 4: Quality Control of  Shelf Ready  at the University of Warwick

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Internal Issues• Structure

– general process problems– slow/difficult feedback system– delays in seeing results (my backlogs)

• Items – our fault, items added at receipt

• Early teething problems– record download settings– Solved by creating new load table into

Millennium (only for shelf ready books)

Page 5: Quality Control of  Shelf Ready  at the University of Warwick

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External Issues

• Lower quality records • Classification problems • Bad processing

Page 6: Quality Control of  Shelf Ready  at the University of Warwick

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The Process of Checking

• Every book was checked against the bibliographic record.

• Each bibliographic record was printed out, and changes to the record were noted.

• Changes were transcribed into a spreadsheet, so that patterns could be tracked through the trial.

• Books were then sent to Collections Management to be made available and shelved or relabelled (if neccessary).

Page 7: Quality Control of  Shelf Ready  at the University of Warwick

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Criteria for Checking

• Is the classmark correct?• Does the record need significant corrections?

– Right title (including series) / authors– Right information about book (numbers)– Subject headings, Mesh heading if possible

• Other issues: 856, 020, 505, 504, 440 fields.• Processing: label over edition or volume, title. • Item problems: multiple locations and statuses

within individual bibliographic records.

Page 8: Quality Control of  Shelf Ready  at the University of Warwick

connecting you with information, support and your community

Example of a good record - 1

Page 9: Quality Control of  Shelf Ready  at the University of Warwick

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Example of a good record - 2

Page 10: Quality Control of  Shelf Ready  at the University of Warwick

connecting you with information, support and your community

Example of a bad record – 1

Page 11: Quality Control of  Shelf Ready  at the University of Warwick

connecting you with information, support and your community

Example of a bad record - 2

Page 12: Quality Control of  Shelf Ready  at the University of Warwick

connecting you with information, support and your community

Good records

Oct Nov Dec Jan Feb Mar Apr May June July Aug0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

26%

10%14%

21% 21%

28%

34%32%

27%

59%

35%

4%

11%

19%

13%

19% 20%

16%

36%

24%

14%

24%

Good %

Minor Problems %

Page 13: Quality Control of  Shelf Ready  at the University of Warwick

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Books requiring correction

Oct Nov Dec Jan Feb Mar Apr May June July Aug0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

65%

80%

67% 67%

60%

52% 51%

32%

49%

26%

44%

35%40%

43%

31%

37%41%

34%

22%

36%

12%

26%

Correction %

Reclass %

Page 14: Quality Control of  Shelf Ready  at the University of Warwick

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Current State of Play

• No longer a trial.• No longer checking books against records; only

checking records.• No longer printing out records unless required for

documentation of corrections.• What error rate will we, our partners and our users

accept?

Page 15: Quality Control of  Shelf Ready  at the University of Warwick

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Questions?• Christina Claridge• [email protected]