Quality Control Head & Production Manager

PRESENTED BY – Jasneet Anand

BATCH No. – 88 to 92

Quality Assurance (QA)and quality control

QA is defined as a procedure or set of procedures intended to ensure that a product or service under development meets specified requirements.

Basically Quality assurance sets the standard for quality control

Quality Control Head

JD - QUALITY CONTROL HEAD•Job Title: Quality Control Head

•Department: Quality Control

•Reporting to: Director

•Responsible for: Quality Control team

•Education: Masters in Pharmacy + PG in Quality.

•Experience: 8 to 10 yrs in similar position.

Quality Control Head: Responsibilities

• Quality Head need to be

adaptable in order to meet customer expectations and to ensure legal compliance. They employ a variety of measures and management systems, including the ISO 9000, total quality management (TQM), as well as the continuous improvement process.

Quality Control Head: Responsibilities

•Defining quality procedures in conjunction with operating staff.

•Making sure that manufacturing or production processes meet international and national standards.

•Devising and establishing a company's quality procedures, standards and specifications.

•Setting standards for quality as well as health and safety.

Quality Control Head: Responsibilities•Setting up and maintaining controls and

documentation procedures•Preparing clear explanatory documents

such as customers' charters.•Reviewing customer requirements and

ensuring that they are met.•Monitoring performance by gathering

relevant data and producing statistical reports.

Role ExpectationsPersuading sometimes experienced and

reluctant staff to change their way of working to incorporate quality methods 

Working closely with purchasing staff to establish supplier quality performance criteria and monitor supplier performance

Acting as key contact with customers' auditors and being responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications

Pinpointing relevant quality-related training needs

Role ExpectationsDefining processes and procedures in

conjunction with operating staff  Supervising the program of internal auditingEnsuring compliance with national and

international standardsLiaising with other managers and staff,

particularly in areas such as design, production and purchasing

Assessing suppliers' product specifications and quality plans 

Supervising the program of supplier audits

Competencies Required

Structuring Expectations

LeadershipManaging resultsManaging DiversityGroup decision making

Motivational

PRODUCTION MANAGER

JD FOR PRODUCTION MANAGER

Job Title: Production Manager

Department: Production

Reporting to: Director

Responsible for: Production

Education: Graduation + Masters degree

Experience: 10 to 12 yrs in similar position

Production Head – ResponsibilitiesPlanning, scheduling, strategizing, and oversees

all production activities while continually building sales and maintaining profitability.

Performing essential functions to ensure overall customer satisfaction and quality services.

Responsible for day-to-day production within the print shop.

Production control involves making sure that production schedules are followed. Production managers get information on progress and adjust production schedules if problems arise.

Role ExpectationsDevelop, manage and maintain an automated

workflow system that interfaces order entry, prepress, and digital and print production

Communicate effectively with the General Manager/Owner, the Sales Team, and the Production Team, informing and updating them regularly to guarantee that production, sales, and customer objectives are met.

Maintain production control records and provide information to sales representatives, customers and management with regard to delivery

dates, schedules and operating problems

Competencies requiredBe able to understand the

techniques and processesBe able to keep calm and

make quick, clear decisions While copying with pressure.Be able to priorities &

flexibleAnalytical and planning

skillsGood problem solving skills