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  • Quality Assurance Manual

    of the

    Seychelles Qualifications Authority

    Final version 1.0

    30 May 2011

    Copyright 2011 Seychelles Qualifications Authority. All rights reserved.

  • Final Version 1.0, 30 May 2011 Page 2

    Contents Glossary of Acronyms and Abbreviations ....................................................................................... 5

    Glossary of key terms ...................................................................................................................... 5

    1.0 Introduction ................................................................................................................................ 6

    1.1 Role of the Seychelles Qualifications Authority ...................................................................... 7

    1.2 Purpose of the SQA quality assurance system ........................................................................ 7

    1.3 The purpose of this quality assurance manual ....................................................................... 8

    1.4 Three step process to assure the quality of qualifications ..................................................... 8

    1.5 Four mechanisms for assuring quality .................................................................................... 9

    1.5.1 Definition of Institutional Accreditation ......................................................................... 9

    1.5.2 Definition of Institutional Audit ...................................................................................... 9

    1.5.3 Definition of Programme Validation ............................................................................... 9

    1.5.4 Definition of Programme Accreditation .......................................................................... 9

    1.6 Quality Assurance Committee, Validation Sub-committee and Accreditation Teams ......... 10

    1.7 Schedule of fees .................................................................................................................... 10

    2.0 Framework of evaluation criteria for Quality Assurance .......................................................... 11

    2.1 Sub set for institutional audit and accreditation .................................................................. 12

    2.2 Subset for validation ............................................................................................................. 12

    2.3 Subset for programme accreditation .................................................................................... 12

    2.4 Application of the evaluation criteria to ODL providers and programmes .......................... 12

    3.0 Institutional accreditation ......................................................................................................... 13

    3.1 Managing the dual purposes of Institutional Accreditation ................................................. 13

    3.2 Application for institutional accreditation ............................................................................ 14

    3.3 Process of institutional accreditation ................................................................................... 14

    3.3.1 Initiation ........................................................................................................................ 15

    3.3.2 Self-evaluation .............................................................................................................. 16

    3.3.3 Accreditation visit ......................................................................................................... 19

    3.3.4 Accreditation report ...................................................................................................... 20

    3.3.5 Accreditation outcome ................................................................................................. 20

    3.4 Monitoring of non-accredited or provisionally accredited institutions ................................ 22

    4.0 Institutional Audit ..................................................................................................................... 23

    4.1 Process of institutional audit ................................................................................................ 23

    4.1.1 Notification of audit ...................................................................................................... 23

    4.1.2 Audit visit ...................................................................................................................... 23

    4.1.3 Audit report ................................................................................................................... 24

  • Final Version 1.0, 30 May 2011 Page 3

    4.1.4 Audit outcome .............................................................................................................. 24

    4.2 Monitoring of audit follow up ............................................................................................... 24

    5.0 Programme validation............................................................................................................... 24

    5.1 Application for validation ...................................................................................................... 25

    5.2 Involvement of experts ......................................................................................................... 25

    5.3 Process of validation ............................................................................................................. 25

    5.3.1 Submission of the application ....................................................................................... 25

    5.3.2 Processing of the application ........................................................................................ 25

    5.3.3 Validation report ........................................................................................................... 25

    5.3.4 Outcome of validation .................................................................................................. 26

    5.4 Support for provisionally validated and not validated programmes ................................ 26

    5.5 Validation of Short Courses .................................................................................................. 26

    5.5.1 Fast tracking validation of short course applications ................................................... 27

    5.6 Recognition and Validation of international qualifications .................................................. 27

    5.6.1 International qualifications offered by providers who are not physically based in

    Seychelles ...................................................................................................................................... 27

    5.6.2 International qualifications offered by providers who are physically based in

    Seychelles ...................................................................................................................................... 28

    6.0 Programme accreditation ......................................................................................................... 28

    6.1 Single programmes and groups of programmes................................................................... 29

    6.2 Involvement of subject experts/professional bodies ........................................................... 29

    6.3 Process of Programme Accreditation ................................................................................... 29

    6.3.1 Application for Programme Accreditation .................................................................... 30

    6.3.2 Programme Accreditation visit ..................................................................................... 30

    6.3.3 Programme Accreditation report .................................................................................. 31

    6.3.4 Programme Accreditation outcome ............................................................................. 31

    6.4 Monitoring of provisionally accredited programmes ........................................................... 31

    7.0 Appealing a decision of the SQA Board .................................................................................... 31

    Appendix One: Framework of Evaluation Criteria ................................................................................ 33

    Appendix Two: Evaluation criteria at three levels of performance ...................................................... 40

    Appendix Three: Application for Institutional Accreditation ................................................................ 52

    Appendix Four: Evidence Collection Guide for Self-Evaluators ............................................................ 55

    Appendix Five: Evidence Collection Guide for Accreditation Team members ..................................... 58

    Appendix Six: Template Self Evaluation Report .................................................................................... 63

    Appendix Seven: Template Accreditation Report ................................................................................. 65

  • Final Version 1.0, 30 May 2011 Page 4

    Appendix Eight: Possible sources of evidence ..................................................................................... 68

    Appendix Nine: Template for Action Planning for Improvement ......................................................... 71

    Appendix Ten: Application for Programme Validation .......................

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