quality activities hnd computing unit 8 quality management prepared by s hargrave
TRANSCRIPT
Quality Activities
HND Computing
Unit 8 Quality Management
Prepared by S Hargrave
Broader Aspects of Quality
Safety Security Reliability Resilience Robustness Understandability Testability Adaptability
Modularity Complexity Portability Usability Reusability Efficiency Learnability
Quality Assurance
Quality Planning
Quality Control
International Standards
ISO 9000 ISO 9000-3 BS5750 ISO 9001
Areas covered by ISO 9001 Management Responsibility
Control - non-conformance
Handling, storing, packaging and delivery
Purchased products
Process control
Inspection and test equipment
Contract Review
Document control
Internal quality audits
Servicing
Quality System
Design control
Purchasing
Product identification and traceability
Inspection and testing
Inspection and test status
Corrective action
Quality records
Training
Statistical techniques
ISO 9000 and Software Quality Assurance - Ince 1994
ISO 9000Quality models
Organisation Quality Manual
Organisational quality process
Projectquality management
documents
instantiated as
instantiated as
Project 3quality plan
Project 2quality plan
Project 1quality plan
is used to develop
Process-based quality
Define ProcessDevelopProduct
Assess productquality
Improve process
StandardiseProcess
QualityOK?
YesNo
Software quality process
Define process standards
Monitor the development process
Reporting software process
Quality Reviews
Review Type
Design or program inspections
Progress Reviews
Quality Reviews
Principal Purpose
Detection of errors and standards checking
Provide Management Information
Technical analysis of components/documentation
Software Standards
Provide an encapsulation of best practice
Provide a framework
Assist in continuity
(IEEE 1994)
Product and Process Standards Product Standards
Design review form
Document naming standards
Procedure header format
Ada programming style std
Project plan format
Change request form
Process Standards
Design review conduct
Submission of documents to CM
Version release process
Project plan approval process
Change control process
Test recording process
Documentation Standards
Documentation process standards
Document standards
Document interchange standards
Document production process
Create initial draft Review draftIncorporate review
commentsRe-draft document
Stage 1 : creation
Profread text Produce final draft Check final draft
Layout text Review layout Produce print masters Print copies
Approved document
Approved document
Stage 2: Polishing
Stage 3: Production