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  • 7/30/2019 Qualities of a Successful Executive%2Cmanager

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    Qualities of a successfulManager

    Compiled by :B.N.Nagaraj

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    Qualities of a

    Executive/Manager

    Personal Quality

    Social Quality

    Professional Quality

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    Personal Qualities

    Humanitarian

    values

    Caring

    Kind

    Gentle

    Compassionate

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    Personal Qualities

    Honest andsincere

    Displaying integrity

    Open & genuine

    Straightforward

    Virtuous

    Respectable

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    Personal Qualities

    Discipline

    Behaviour / Trait

    Mannerism

    Self control

    Role Model

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    Personal Qualities

    Dedication

    Loyalty

    Keenness

    Devoted

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    Personal Qualities

    Determination

    Man of purpose

    Strong will power

    Firm on decision

    http://images.google.co.in/imgres?imgurl=http://www.bhsi.com/career/aboutbaptist/images/commitment.jpg&imgrefurl=http://www.bhsi.com/career/aboutbaptist/commitment.cfm&h=251&w=251&sz=7&hl=en&start=5&tbnid=kihNqSmGxHwxeM:&tbnh=111&tbnw=111&prev=/images%3Fq%3Dcommitment%26svnum%3D10%26hl%3Den%26sa%3DX
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    Personal Qualities

    Commitment

    Obligation

    Steadfast fixity ofpurpose

    http://images.google.co.in/imgres?imgurl=http://www.bhsi.com/career/aboutbaptist/images/commitment.jpg&imgrefurl=http://www.bhsi.com/career/aboutbaptist/commitment.cfm&h=251&w=251&sz=7&hl=en&start=5&tbnid=kihNqSmGxHwxeM:&tbnh=111&tbnw=111&prev=/images%3Fq%3Dcommitment%26svnum%3D10%26hl%3Den%26sa%3DXhttp://images.google.co.in/imgres?imgurl=http://www.bhsi.com/career/aboutbaptist/images/commitment.jpg&imgrefurl=http://www.bhsi.com/career/aboutbaptist/commitment.cfm&h=251&w=251&sz=7&hl=en&start=5&tbnid=kihNqSmGxHwxeM:&tbnh=111&tbnw=111&prev=/images%3Fq%3Dcommitment%26svnum%3D10%26hl%3Den%26sa%3DX
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    Personal Qualities

    Altruism

    No egoistic

    Selfless

    Providing opportunity

    to all

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    Personal Qualities

    Enthusiastic

    Proactive rather thanreactive

    Initiative taking

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    Personal Qualities

    Aggressive thinking

    Goal oriented

    Continuous learning

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    Personal Qualities

    Critical thinking

    Think open mindedly

    Recognizing andassessing capacity

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    Personal Qualities

    Self-confidence

    Imbibing trust on selfthat will results in trusting

    his peers

    Emotional binding

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    Personal Qualities

    Self-esteem

    Able to conduct his /

    her work with pride

    and accountable for

    their own actions.

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    Personal Qualities

    Self-awarenessAware of

    Strengths

    Weakness

    Opportunity

    Threat

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    Personal Qualities

    Stress management

    Able to handle

    Pressure

    Frustration

    Emotional demand

    Effective decision can bemade only in stress free

    environment

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    Personal Qualities

    Problem solving

    Analyze the situation

    Diagnose problem

    Identify key issues

    Establish and evaluate

    alternative courses of action Produce logical, practical &

    acceptable solutions

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    Personal Qualities

    Positive attitude

    Alternative solutions

    for any problems or

    issues Sportiveness

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    Personal Qualities

    Cognitive skills

    Reasoning

    Perception

    Intuition

    S Q

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    Social QualitiesLeadership

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    Social Qualities

    Effective communication

    Preciseness

    Accuracy

    Unambiguous

    Verbal

    Nonverbal(Body language)

    Written

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    Social Qualities

    Active Listening

    Understanding

    Conflict resolution

    Listening for Meaning

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    Social Qualities

    Adaptability/flexibility(Openness to change)

    Work effectively in

    different situations

    Easy to carry out a variety

    of tasks

    Produce results in new

    environment

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    Social Qualities

    Building up rapport

    Ability to relate with people

    Ability to understand the

    psychosocial status of the

    people

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    Social Qualities

    People focused /

    People oriented

    Exercise of unceasing

    care in looking afterthe interest of external

    & internal people

    Ensure that theirwants, needs and

    expectations are met

    or exceeded.

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    Social Qualities

    Team player

    Work co-operatively &

    flexibly with othermembers of the team

    full understanding of

    the role to be played asa team member

    members of thepack

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    Social Qualities

    Dress etiquette

    Presentable-suitable for allvacation.

    Mannerism

    Good Social Behaviour

    Respect individual

    Professional

    http://images.google.co.in/imgres?imgurl=http://www.lamasbeauty.com/fashion/july00/30.jpg&imgrefurl=http://www.lamasbeauty.com/fashion/july00/feeling-confident_july.htm&h=225&w=185&sz=7&hl=en&start=4&tbnid=lshgg3P2krwUAM:&tbnh=108&tbnw=89&prev=/images%3Fq%3Dconfident%2Bposture%26svnum%3D10%26hl%3Den
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    ProfessionalQualities

    Grievance handling /counseling

    Understand the problem

    Analysis

    Decision / judgment

    makingProblem solving

    Empathy and sympathy

    http://images.google.co.in/imgres?imgurl=http://www.bctf.ca/bargain/grievances/GH-image.gif&imgrefurl=http://www.bctf.ca/bargain/grievances/GrievanceHandlingWorkbook.html&h=255&w=272&sz=5&hl=en&start=1&tbnid=FsEOpJ3kxqlAKM:&tbnh=106&tbnw=113&prev=/images%3Fq%3Dgrievance%2Bhandling%26svnum%3D10%26hl%3Den
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    Professional Qualities

    Negotiation skills /

    (create win-win

    situation)

    Deals all problems in adiplomatic way

    Conflict resolution results in

    mutually agreed solution.

    P f i l

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    Professional

    QualitiesCrisis management

    Capacity to deal with apressurized situation

    Plans, organizes anddirects

    Controls a number of

    interrelated operations Guides thedecision-

    making process

    http://images.google.co.in/imgres?imgurl=http://www.c4cs.com/brochure_Preparation.jpg&imgrefurl=http://www.c4cs.com/brochure_preparation.html&h=396&w=396&sz=98&hl=en&start=2&tbnid=TM4FzzfNM39OsM:&tbnh=124&tbnw=124&prev=/images%3Fq%3Dcrisis%2Bmanagement%26svnum%3D10%26hl%3Den
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    Professional Qualities

    Supervisory skills

    Capacity to deal with a

    pressurized situation

    Plans, organizes and directs

    Controls a number of

    interrelated operations

    Guides thedecision-making

    process

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    Professional Qualities

    Transparency /Confidentiality

    Remove the obstacles /

    hindrance / confusions

    Creates a healthy /

    smooth workingenvironment

    Professional

    http://images.google.co.in/imgres?imgurl=http://www.pabd.com/images/cms/transparency.jpg&imgrefurl=http://www.pabd.com/produce/picture_source&h=247&w=150&sz=10&hl=en&start=31&tbnid=1iEaOOKf_IDRBM:&tbnh=110&tbnw=67&prev=/images%3Fq%3Dtransparency%26start%3D20%26ndsp%3D20%26svnum%3D10%26hl%3Den%26sa%3DN
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    ProfessionalQualities

    Challenge and risktaking abilities

    Willingness to work hard / smart Willingness to take risk

    Speed /accuracy

    Ships are safer at harbor; butthey are not made for that

    purpose

    P f i l Q li i

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    Professional Qualities

    Competency

    Excellence in every area

    of work

    Professional knowledge

    Ability to transfer and

    apply skills and

    knowledge to newsituations and

    environments

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    Professional Qualities

    Motivator

    Recognizing good

    qualities / merits ofothers

    Appreciation

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    Professional Qualities

    Talent Management

    Workplace satisfaction

    Engagement & retention

    Career development

    Mentoring

    P f i l Q liti

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    Professional Qualities

    Strategic thinking

    Focused vision

    Professional growth

    Company growth

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    Professional Qualities

    Logistic manager

    Ability to co-ordinate various

    activities among variousDepartments

    Delegation of authority willreduce the work burden on

    single department/person

    P f i l Q liti

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    Professional Qualities

    Set objective

    Time management

    Appropriate delegation

    Planning and prioritizing

    Team roles

    Consensus decision-

    making

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    Professional Qualities

    Values / Ethics

    Create positive/optimistic

    energy around the work

    Lead self and others byclear values in life

    http://images.google.co.in/imgres?imgurl=http://www.win.net/insightsys/images/personality.GIF&imgrefurl=http://www.win.net/insightsys/cartoons_by_roger_armstrong.htm&h=286&w=486&sz=6&hl=en&start=3&tbnid=KqcYIPcN6QYvjM:&tbnh=76&tbnw=129&prev=/images%3Fq%3Dpersonality%26svnum%3D10%26hl%3Den
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    Professional Qualities

    Continuous learning

    Change Management

    Unlearning

    Paradigm shift

    Whatever was best yesterday is

    average today and will worsttomorrow

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    Professional Qualities

    Authority

    Controlling

    Commanding

    Courageous

    Apart from taking the

    right decision, shouldalso be able to say NO

    when the situation

    demands

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    Professional Qualities

    Meeting Management

    Expectation

    Align self-objectives in line

    with management objectives

    Management expectations and

    employees expectations bothshould be kept in mind while

    delivering.

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    Professional Qualities

    Awareness

    All local and global

    current events / issues

    that would influence

    in making correct

    decision

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    Professional QualitiesBusiness awareness

    Identify, understand andexplore businessopportunities

    Priorities of theorganization

    Constantly seek methodsof ensuring that theorganization becomesmore business-like

    f Q

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    Professional Qualities

    Entrepreneurship

    Understand current

    business of anorganization

    Envision a successful

    future

    P f i l Q li i

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    Professional Qualities

    Etiquette at work

    Office code of behavior

    Abiding by companys

    norms

    Maintaining a pleasantworking environment

    Professional Qualities

    http://images.google.co.in/imgres?imgurl=http://departments.weber.edu/it/tech/listserv/images/Etiquette%2520slob.jpg&imgrefurl=http://myissuesareshowing.blogspot.com/2005_07_01_myissuesareshowing_archive.html&h=478&w=501&sz=62&hl=en&start=3&tbnid=ZujolHI6yPY3sM:&tbnh=124&tbnw=130&prev=/images%3Fq%3Detiquette%2B%26svnum%3D10%26hl%3Den%26sa%3DG
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    Professional Qualities

    Statutory

    knowledge

    Compliance

    requirement

    P f i l Q liti

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    Professional Qualities

    Job knowledge

    Different job profiles

    Follow business perspective

    of the organization

    Organization objectives are

    well translated and

    understood

    Professional Qualities

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    Professional QualitiesNet working

    Connectivity and

    Communication

    Data Sharing

    Performance

    Enhancement and

    Balancing

    Entertainment

    http://images.google.co.in/imgres?imgurl=http://www.aitechgroup.com/images/cwk030.jpg&imgrefurl=http://www.aitechgroup.com/web_pages/networking_design_and_installation.htm&h=280&w=275&sz=37&hl=en&start=7&tbnid=8jPbRqurh_MGLM:&tbnh=114&tbnw=112&prev=/images%3Fq%3Dnetworking%2B%26svnum%3D10%26hl%3Den
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    To summarize

    Good Human being

    Team builder

    Good Communicator Catalyst Agent

    Demonstrate by

    Example

    Adaptability to change

    Proactive rather than

    reactive Learning & Unlearning

    Global thinking /

    acting

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    B N Nagaraj

    THANK YOU