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QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR BEAUTY & WELLNESS
What are Occupational Standards(OS)?
OS describe what
individuals need to do, know and understand in order to carry out a particular job role or function
OS are
performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding
Contact Us: Beauty & Wellness Sector Skill Council Office no- 247-248, DLF South Court Saket, New Delhi- 110017 +91 1140342940/42/44
E-mail: [email protected]
Contents 1. Introduction and Contacts…..………...…..…..Page 1
2. Qualifications Pack……….…………..…………….Page 2
3. Glossary of Key Terms …………..……………....Page 3
4. OS Units……………………..……………………………..Page 5
5. Annexure: Nomenclature for QP & OS…..Page 58
6. Assessment Criteria……………………..…….…Page 60
Introduction
Qualifications Pack- Nail Technician SECTOR: BEAUTY & WELLNESS
SUB-SECTOR: BEAUTY & SALONS
OCCUPATION: NAILCARE SERVICES
REFERENCE ID: BWS/Q0403
ALIGNED TO: NCO-2015/NIL
Brief Job Description: A Nail Technician performs various duties such as manicure and pedicure and providing advanced nail care services like nail art, nail tips, nail enhancement. The Nail Technician needs to be knowledgeable on health safety and hygiene, beauty products, and a range of basic nail care services.
Personal Attributes: This job requires an individual with experience in manicure and pedicure to provide a range of nail care services efficiently and effectively in a safe and hygienic working environment. The individual must exhibit a pleasant personality, excellent interpersonal and communication skills.
Qualifications Pack For Nail Technician
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Qualifications Pack Code BWS/Q0403 Job Role Nail Technician
Credits TBD Version number 1.0 Sector Beauty & Wellness Drafted on 01/08/2015
Sub-sector Beauty & Salons Last reviewed on 15/05/2018 Occupation Nail Care Services Next review date 15/05/2021
NSQC Clearance on 03/08/2018
Job Role Nail Technician
Role Description A Nail Technician performs various duties such as manicure and pedicure and providing advanced nail care services like nail art, nail tips, nail enhancement.
NSQF level Minimum Educational Qualifications
Maximum Educational Qualifications
4 Class VIII Standard pass + Level 3- Assistant Nail Technician/ Level 3-Pedicurist & Manicurist NA
Training (Suggested but not mandatory) Level 3- Assistant Nail Technician/ Level 3-Pedicurist &
Manicurist Minimum Job Entry Age 18 years
Experience 12- 24 months experience as Assistant NailTechnician/Pedicurist & Manicurist
Applicable National Occupational Standards (NOS)
Compulsory: 1. BWS/N9001 Prepare and maintain work area2. BWS/N0401 Perform manicure and pedicure3. BWS/N0412 Perform nail enhancement and overlay using
liquid and powder (acrylic)4. BWS/N0405 Perform nail enhancements and overlays
using UV gel5. BWS/N0406
Perform Refill6. BWS/N0407 Perform gel polish application7. BWS/N0408 Perform electric filing8. BWS/N0404 Perform nail art application9. BWS/N9002 Maintain health and safety at the workplace10. BWS/N9003 Create a positive impression at the workplace
Performance Criteria As described in the relevant OS units
Job
Deta
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Qualifications Pack For Nail Technician
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Keywords /Terms Description
Sector
Sector is a conglomeration of different business operations having similar businesses and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.
Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.
Occupation Occupation is a set of job roles, which perform similar/related set of functions in an industry.
Function
Function is an activity necessary for achieving the key purpose of the sector, occupation, or area of work, which can be carried out by a person or a group of persons. Functions are identified through analysis and form the basis of OS.
Job Role Job role defines a unique set of functions that together form a unique employment opportunity in an organization.
OS
OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts.
Performance Criteria
Performance Criteria are statements that together specify the standard of performance required when carrying out a task.
NOS NOS are Occupational Standards which apply uniquely in the Indian context. Qualifications Pack Code
Qualifications Pack Code is a unique reference code that identifies a qualifications pack.
Qualifications Pack
Qualifications Pack comprises the set of OS, together with the educational, training and other criteria required to perform a job role. A Qualifications Pack is assigned a unique qualification pack code.
Unit Code Unit Code is a unique identifier for an Occupational Standard , which is denoted by an ‘N’
Unit Title Unit Title gives a clear overall statement about what the incumbent should be able to do.
Description
Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for.
Knowledge and Understanding
Knowledge and Understanding are statements which together specify the technical, generic, professional and organizational specific knowledge that an individual needs in order to perform to the required standard.
Organizational Context
Organizational Context includes the way the organization is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.
Technical Knowledge
Technical Knowledge is the specific knowledge needed to accomplish specific designated responsibilities.
Core Skills or Generic Skills
Core Skills or Generic Skills are a group of skills that are key to learning and working in today's world. These skills are typically needed in any work environment. In the context of the OS, these include communication related skills that are applicable to most job roles.
Defin
ition
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Qualifications Pack For Nail Technician
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Keywords /Terms Description
B&WSSC Beauty & Wellness Sector Skill Council NOS National Occupational Standards NSQF National Skills Qualification Framework NVEQF National Vocational Educational Qualification Framework
NVQF National Vocational Qualification Framework OS Occupational Standards PC Performance Criteria QP Qualification Pack SSC Sector Skills Council
Acro
nym
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BWS/N9001 Prepare and maintain work area
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National Occupational Standard
Overview
This OS unit is about preparing the equipment, products and work area ahead of service delivery to ensure the efficiently and effectiveness of conducting nail care services considering the standards of operation of the organization.
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BWS/N9001 Prepare and maintain work area
Unit Code BWS/N9001
Unit Title (Task) Prepare and maintain work area
Description Prepare the equipment, products and work area ahead of service delivery to ensure
the efficiently and effectiveness of conducting nail care services considering the
standards of operation of the organization
Scope This unit/task covers the following: • Prepare and maintain work area
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria Prepare and maintain work area
To be competent, the user/individual on the job must be able to: PC1. ensure that environmental conditions are suitable for the client and the
treatment to be carried out in a hygiene and safe environment PC2. select suitable equipment and products required for the treatment PC3. set up of equipment and prepare the products for treatments in adherence to
the organization procedures and product/ equipment guidelines PC4. place the products in the trolley for the nail care services PC5. sterilize, disinfect and place the tools on the tray PC6. dispose waste materials in adherence to the organization's and industry
requirements PC7. store records, materials and equipment securely in line with the organization’s
policies Knowledge and Understanding (K)
A. Organizational Context (Knowledge of the organization and its processes)
The user/individual on the job needs to know and understand: KA1. organization’s standards of performance and sequence of services KA2. range of services and products offered by the organization KA3. health and safety requirements in the organization
B. Technical Knowledge
The user/individual on the job needs to know and understand: KB1. types of products, materials and equipment required for the nail care services KB2. process and products to sterilize and disinfect equipment/ tools KB3. manufacturer’s instructions related to equipment and product use and
cleaning KB4. knowledge of applicable legislation relating to the workplace (for example
health and safety, workplace regulations, use of work equipment, control of substances hazardous to health, handling/storage/ disposal/ cautions of use of products, fire precautions, occurrences, hygiene practice, disposal of waste, environmental protection
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BWS/N9001 Prepare and maintain work area
Skills (S)
A. Core Skills/ Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to: SA1. document call logs, reports, task lists, and schedules with co-workers SA2. prepare status and progress reports SA3. record customers’ discussions in the call logs SA4. write memos and e-mail to customers, co-workers, and vendors to provide
them with work updates and to request appropriate information without English language errors regarding grammar or sentence construct
Reading Skills
The user/individual on the job needs to know and understand how to: SA5. read about new products and services with reference to the organization and
also from external forums such as websites and blogs SA6. keep abreast with the latest knowledge by reading brochures, pamphlets, and
product information sheets SA7. read comments, suggestions, and responses to Frequently Asked Questions
(FAQs) posted on the helpdesk portal Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know and understand how to: SA8. discuss task lists, schedules, and work-loads with co-workers SA9. question customers appropriately in order to understand the nature of the
problem and make a diagnosis SA10. give clear instructions to customers SA11. keep customers informed about progress SA12. avoid using jargon, slang or acronyms when communicating with a customer,
unless it is required
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to: SB1. make decisions pertaining to the concerned area of work
Plan and Organize
The user/individual on the job needs to know and understand: SB2. plan and organize service feedback files/documents
Customer Centricity
The user/individual on the job needs to know and understand how to: SB3. manage relationships with customers who may be stressed, frustrated,
confused, or angry SB4. build customer relationships and use customer centric approach
Problem Solving
The user/individual on the job needs to know and understand how to: SB5. think through the problem, evaluate the possible solution(s) and suggest an
optimum /best possible solution(s) SB6. deal with clients lacking the technical background to solve the problem on
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BWS/N9001 Prepare and maintain work area
their own SB7. identify immediate or temporary solutions to resolve delays
Analytical Thinking
The user/individual on the job needs to know and understand how to: SB8. use the existing data to arrive at specific data points SB9. use the existing data points for improving the call resolution time SB10. use the existing data points to generate required reports for business
Critical Thinking
The user/individual on the job needs to know and understand how to: SB11. apply, analyze, and evaluate the information gathered from observation,
experience, reasoning, or communication, as a guide to thought and action
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BWS/N9001 Prepare and maintain work area
NOS Version Control
NOS Code BWS/N9001
Credits TBD Version number 1.0
Sector Beauty & Wellness Drafted on 01/08/2015
Sub-sector Beauty & Salons Last reviewed on 15/05/2018
Occupation Nailcare Services Next review date 15/05/2021
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BWS/N0401 Perform manicure and pedicure services
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National Occupational Standard
Overview
This OS unit is about carrying out manicure and pedicure services to improve the appearance of the nails and skin, in accordance to the organization’s standards of performance and sequences of services.
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BWS/N0401 Perform manicure and pedicure services
Unit Code BWS/N0401
Unit Title(Task) Perform manicure and pedicure services Description Clean and remove dead skin and callous from hands and feet and improve the
appearance of nails Scope This unit/task covers the following:
• Preparing self and client • perform manicure services • perform manicure services • Post treatment procedures
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria
Prepare self, client for treatment
To be competent, the user/individual on the job must be able to: PC1. adhere to the health and safety standards laid out by the manufacturer and
organization PC2. sanitize the hands prior to procedure commencement PC3. prepare the client and provide suitable protective apparel PC4. clarify the client's understanding and expectation prior to commencement of
procedure PC5. position self and client throughout procedure to ensure privacy, comfort and
wellbeing PC6. adjust the client’s position to meet the needs of the service without causing
them discomfort PC7. perform and adapt the procedure using materials, equipment and techniques
correctly and safely to meet the needs of the client Perform manicure services
To be competent, the user/individual on the job must be able to: PC8. remove any existing nail polish PC9. check the desired length and shape with the client PC10. file the nails ensuring the nail’s free edge is left smooth and shaped to
required length according to the client’s needs PC11. remove dirt in the underside of the nails PC12. use suitable cuticle tools and products safely and effectively to remove excess
cuticle, ensuring that the cuticle and nail plate are undamaged PC13. use specialized hand and nail treatments to improve the appearance of the
client’s skin and nails PC14. use smooth and even massage techniques and pressure to meet the client’s
needs PC15. leave the hands and lower arm free of any excess massage medium PC16. check that the nail plate in dehydrated and the underside is clean and free of
debits PC17. apply sufficient base coat, polish coats and top coats for the desired finish PC18. check that the nail finish is left with smooth and even texture and colour, with
the cuticle and nail wall free enamel
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BWS/N0401 Perform manicure and pedicure services
Perform pedicure services
To be competent, the user/individual on the job must be able to: PC19. clean and dry the client’s legs PC20. remove any existing nail polish PC21. check the desired length and shape with the client. PC22. file the nails ensuring the nail’s free edge is left smooth and shaped to
required length according to the client’s needs PC23. remove dirt in the underside of the nails PC24. use suitable cuticle tools and products safely and effectively to remove excess
cuticle, ensuring that the cuticle and nail plate are undamaged PC25. remove any excessive hard skin using a foot scrapper PC26. use specialized leg and nail treatments to improve the appearance of the
client’s skin and nails PC27. use smooth and even massage techniques and pressure to meet the client’s
needs PC28. leave the foot and lower leg free of any excess massage medium PC29. check that the nail plate in dehydrated and the underside is clean and free of
debits PC30. apply sufficient base coat, polish coats and top coats for the desired finish PC31. check that the nail finish is left with smooth and even texture and colour, with
the cuticle and nail wall free enamel Post treatment procedure
To be competent, the user/individual on the job must be able to: PC32. check the client’s wellbeing throughout the service and giving the necessary
reassurance PC33. clean the treated area and use a suitable soothing product PC34. complete the therapy to the satisfaction of the guest in a commercially
acceptable time PC35. record the therapy accurately and store information securely in line with the
organization’s policies PC36. provide specific after-procedure, homecare advice and recommendations for
product use and further treatments to the client Knowledge and Understanding (K)
A. Organizational Context (Knowledge of the organization and its processes)
The user/individual on the job needs to know and understand: KA1. knowledge of the organization’s standards of performance and sequence of
services KA2. knowledge of the range of services and products offered by the organization KA3. knowledge of the health and safety requirements in the organization
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BWS/N0401 Perform manicure and pedicure services
B. Technical Knowledge
The user/individual on the job needs to know and understand: KB1. the structure, function, characteristics of nail and process of nail growth KB2. the structure and function of the skin KB3. bones of Lower leg and Foot KB4. bones of the wrist, hands fingers and forearm KB5. structure and functions of the lymphatic vessels of the lower leg, foot, hand
and arm KB6. arteries and veins of lower leg, foot, hand and arm KB7. muscles of the lower leg, foot, hand and arms KB8. nail diseases and disorders KB9. nail and skin analysis by visual/manual examination to identify treatable
conditions and contra indications restricting or preventing treatment KB10. products and tools suitable to carry the procedure (exfoliate, enamel
remover, nail enamels, cuticle cream, pedicure clipper, foot scrapper, nail brush, nail file, cuticle nippers, cuticle knife, emery boards, nail scissors, nail
clippers) KB11. pedicure and manicure techniques (Filing, buffing, application of cuticle
cream, removal of cuticle) Skills (S)
A. Core Skills/ Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to: SA1. document call logs, reports, task lists, and schedules with co-workers SA2. prepare status and progress reports SA3. record customers’ discussions in the call logs SA4. write memos and e-mail to customers, co-workers, and vendors to provide
them with work updates and to request appropriate information without English language errors regarding grammar or sentence construct
Reading Skills
The user/individual on the job needs to know and understand how to: SA5. read about new products and services with reference to the organization and
also from external forums such as websites and blogs SA6. keep abreast with the latest knowledge by reading brochures, pamphlets, and
product information sheets SA7. read comments, suggestions, and responses to Frequently Asked Questions
(FAQs) posted on the helpdesk portal Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know and understand how to: SA8. discuss task lists, schedules, and work-loads with co-workers SA9. question customers appropriately in order to understand the nature of the
problem and make a diagnosis SA10. give clear instructions to customers SA11. keep customers informed about progress SA12. avoid using jargon, slang or acronyms when communicating with a customer,
unless it is required
B. Professional Skills Decision Making
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BWS/N0401 Perform manicure and pedicure services
The user/individual on the job needs to know and understand how to: SB1. make decisions pertaining to the concerned area of work
Plan and Organize
The user/individual on the job needs to know and understand: SB2. plan and organize service feedback files/documents
Customer Centricity
The user/individual on the job needs to know and understand how to: SB3. manage relationships with customers who may be stressed, frustrated,
confused, or angry SB4. build customer relationships and use customer centric approach
Problem Solving
The user/individual on the job needs to know and understand how to: SB5. think through the problem, evaluate the possible solution(s) and suggest an
optimum /best possible solution(s) SB6. deal with clients lacking the technical background to solve the problem on
their own SB7. identify immediate or temporary solutions to resolve delays
Analytical Thinking
The user/individual on the job needs to know and understand how to: SB8. use the existing data to arrive at specific data points SB9. use the existing data points for improving the call resolution time SB10. use the existing data points to generate required reports for business
Critical Thinking
The user/individual on the job needs to know and understand how to: SB11. apply, analyze, and evaluate the information gathered from observation,
experience, reasoning, or communication, as a guide to thought and action
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BWS/N0401 Perform manicure and pedicure services
NOS Version Control
NOS Code BWS/N0401
Credits TBD Version number 1.0
Sector Beauty & Wellness Drafted on 01/08/2015
Sub-sector Beauty & Salons Last reviewed on 15/05/2018
Occupation Nailcare Services Next review date 15/05/2021
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BWS/N0412 Perform nail enhancement and overlay using liquid and powder (acrylic)
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National Occupational Standard
Overview
This OS unit is about performing nail enhancement using liquid and powder (acrylic) to improve the appearance of the nails in accordance to the organization’s standards of performance and sequences of services.
BWS/N0412 Perform nail enhancement and overlay using liquid and powder (acrylic)
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Unit Code BWS/N0412
Unit Title(Task) Perform nail enhancement and overlay using liquid and powder (acrylic)
Description Carry out nail enhancement using liquid and powder (acrylic) to improve the appearance of the nails
Scope This unit/task covers the following: • Perform nail enhancement and overlay using liquid and powder (acrylic)
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria
Perform nail enhancement and overlay using liquid and powder (acrylic)
To be competent, the user/individual on the job must be able to: PC1. adhere to the health and safety standards laid out by the manufacturer and
organization PC2. position self and client throughout treatment to ensure comfort and wellbeing PC3. sanitize the hands prior to treatment commencement PC4. prepare the client and provide suitable protective apparel PC5. set-up products, tools, equipment and techniques to suit client’s
service needs, nail and skin conditions PC6. carry out client consultation technique to identify the treatment plan and
client needs. PC7. ensure the client and you have understood the treatment objective and plan. PC8. perform cleaning of nails to ensure they are free from bacteria PC9. plan and prepare for the liquid and powder nail enhancement acrylic nail
extensions) PC10.remove any existing nail polish or nail enhancements to restore the nails to
a natural condition, if required PC11.identify the condition of the nails and skin and any corrective work to suit the
client’s natural nail shape and condition PC12.nail plate preparation:
• Prepare the nail plate by removing skin debris, filing the free edge to remove shine and dehydrate the natural nail
PC13.fixing tips: • Select the correct tip size and customise it to suit the client’s natural
nail • Adhere tip to the natural nail and Cut, shape and position unblended
tips PC14.application:
• Follow in accordance with manufacturer’s instructions to adapt and combine liquid and powder colours
• Perform the correct Application and filling technique. to leave the nail balanced to the required shape and length
PC15.buff and polish: • Perform buffing techniques correctly to create a high shine finish • Finish the nail enhancements to the client’s satisfaction and meet the
agreed service plan PC16.sculpting with form:
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• Customise and fit the sculpting form to ensure correct shape • Apply product on form and natural nail to create enhancement to
desired length and shape • Remove form, file, shape and buff to desired length and shape • Apply polish/ gel polish, if requested by client • Finish the nail enhancements to the client’s satisfaction and meet the
agreed service plan PC17.overlays:
• Prepare the nail plate by removing debris, filing the free edge, remove shine and dehydrate the natural nail
• Follow in accordance with manufacturer’s instructions to adapt and combine liquid and powder colours
• Perform the correct application and filing technique to leave the nail balanced with the required shape and length
• Perform buffing techniques correctly and seal to create a high shine finish
• Apply polish, if requested by client • Finish the nail enhancements to the client’s satisfaction and meet the
agreed service plan PC18.apply tip:
• Prepare the nail plate by removing debris, filing the free edge, remove shine and dehydrate the natural nail
• Select the correct tip size and to suit the client’s natural nail • Apply tip to the natural nail
PC19.removal liquid and powder (acrylic): • Perform removal techniques safely and effectively, following
manufacturer’s instructions PC20.promptly refer problems that cannot be solved to the relevant person PC21.cleaning up and dispose the waste in the work area post-service to PC22.maintain the health and safety standard PC23.complete the therapy the satisfaction of the guest in a commercially
acceptable time PC24.provide after care advice
Knowledge and Understanding (K) Kn
A. Organizational Context (Knowledge of the organization and its processes)
The user/individual on the job needs to know and understand: KA1. organization’s standards of performance and sequence of
services KA2. range of services and products offered by the organization KA3. health and safety requirements in the organization
B. Technical Knowledge
The user/individual on the job needs to know and understand: KB1. structure, function, characteristics of nail and nail growth KB2. Nail ailments KB3. Knowledge of Products, tools and equipment suitable to carry the procedure
of acrylic nail enhancement. KB4. Knowledge of basic anatomy, physiology and pathology for nail treatments KB5. Knowledge of basic contraindications, contra actions, treatment plans KB6. Knowledge of applicable legislation relating to the workplace (for example
BWS/N0412 Perform nail enhancement and overlay using liquid and powder (acrylic)
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storage/ disposal/ cautions of use of products, fire precautions, hygiene practice, disposal of waste, environmental protection.
KB7. Knowledge of after care advise and products. Skills (S)
A. Core Skills/ Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to: SA1. document call logs, reports, task lists, and schedules with co-workers SA2. prepare status and progress reports SA3. record customers’ discussions in the call logs SA4. write memos and e-mail to customers, co-workers, and vendors to provide
them with work updates and to request appropriate information without English language errors regarding grammar or sentence construct
Reading Skills
The user/individual on the job needs to know and understand how to: SA5. read about new products and services with reference to the organization and
also from external forums such as websites and blogs SA6. keep abreast with the latest knowledge by reading brochures, pamphlets, and
product information sheets SA7. read comments, suggestions, and responses to Frequently Asked Questions
(FAQs) posted on the helpdesk portal Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know and understand how to: SA8. discuss task lists, schedules, and work-loads with co-workers SA9. question customers appropriately in order to understand the nature of the
problem and make a diagnosis SA10. give clear instructions to customers SA11. keep customers informed about progress SA12. avoid using jargon, slang or acronyms when communicating with a customer,
unless it is required
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to: SB1. make decisions pertaining to the concerned area of work
Plan and Organize
The user/individual on the job needs to know and understand: SB2. plan and organize service feedback files/documents
Customer Centricity
The user/individual on the job needs to know and understand how to: SB3. manage relationships with customers who may be stressed, frustrated,
confused, or angry SB4. build customer relationships and use customer centric approach
BWS/N0412 Perform nail enhancement and overlay using liquid and powder (acrylic)
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Problem Solving
The user/individual on the job needs to know and understand how to: SB5. think through the problem, evaluate the possible solution(s) and suggest an
optimum /best possible solution(s) SB6. deal with clients lacking the technical background to solve the problem on
their own SB7. identify immediate or temporary solutions to resolve delays
Analytical Thinking
The user/individual on the job needs to know and understand how to: SB8. use the existing data to arrive at specific data points SB9. use the existing data points for improving the call resolution time SB10. use the existing data points to generate required reports for business
Critical Thinking
The user/individual on the job needs to know and understand how to: SB11. apply, analyze, and evaluate the information gathered from observation,
experience, reasoning, or communication, as a guide to thought and action
BWS/N0412 Perform nail enhancement and overlay using liquid and powder (acrylic)
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NOS Version Control
NOS Code BWS/N0412
Credits TBD Version number
1.0
Sector Beauty & Wellness Drafted on 01/08/2015
Sub-sector Beauty & Salons Last reviewed on 15/05/2018
Occupation Nailcare Services Next review date 15/05/2021
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BWS/N0405 Perform nail enhancements and overlays using UV Gel
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National Occupational Standard
Overview
This OS unit is about performing nail extension using UV gel to improve the appearance of the nails in accordance to the organization’s standards of performance and sequences of services.
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BWS/N0405 Perform nail enhancements and overlays using UV Gel
Unit Code BWS/N0405
Unit Title (Task) Perform nail enhancements and overlays using UV Gel
Description Carry out perform nail enhancements and overlays using UV to improve the appearance of the nails
Scope This unit/task covers the following: • Perform nail enhancements and overlays using UV Gel
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Perform nail enhancements and overlays using UV Gel
To be competent, the user/individual on the job must be able to: PC1. adhere to the health and safety standards laid out by the manufacturer and
organization PC2. position self and client throughout treatment to ensure comfort and
wellbeing PC3. sanitize the hands prior to treatment commencement PC4. prepare the client and provide suitable protective apparel PC5. set-up products, tools, equipment and techniques to suit client’s service
needs, nail and skin conditions PC6. carry out client consultation technique to identify the treatment plan and
client needs. PC7. ensure the client and you have understood the treatment objective and plan. PC8. perform cleaning of nails to ensure they are free from bacteria. PC9. plan and prepare for the nail extensions (uv gel) PC10. remove any existing nail polish or nail enhancement to restore the
nails to a natural condition, if required PC11. identify the condition of the nails and any corrective work to suit the client’s
natural nail shape and condition PC12. nail plate preparation; PC13. prepare the nail plate by removing debris, filing the free edge, remove shine
and dehydrate the natural nail . PC14. sculpting with form
• customize and fit the sculpting form to ensure correct shape • apply product on form and natural nail to create enhancement to
desired length and shape • remove form, file, shape and buff to desired length and shape • apply polish/ gel polish, if requested by client • finish the nail enhancements to the client’s satisfaction and meet the
agreed service plan PC15. UV Gel overlays
• prepare the nail plate by removing debris, filing the free edge, remove shine and dehydrate the natural nail
• apply UV gel layers in the correct sequence • perform the correct application of UV gel and filing technique to leave
the nail balanced with the required shape and length • perform buffing techniques correctly and seal to create a high shine
finish
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BWS/N0405 Perform nail enhancements and overlays using UV Gel
• UV curing timing to be monitored as per product manufacturer’s instructions.
• remove surface residue at the right stage • apply polish, if requested by client • finish the nail enhancements to the client’s satisfaction and meet the
agreed service plan PC16. apply tip
• prepare the nail plate by removing debris, filing the free edge, remove shine and dehydrate the natural nail
• select the correct tip size and to suit the client’s natural nail • apply tip to the natural nail
PC17. cut, shape and position tips PC18. dehydrate the natural nail PC19. apply UV gel layers in the correct sequence,
• perform the correct application of UV gel and filing technique to leave the nail balanced with the required shape and length
• perform buffing techniques correctly and seal to create a high shine finish
• UV curing timing to be monitored as per product manufacturer’s instructions.
• remove surface residue, at the right stage • apply polish, if requested by client • finish the nail enhancements to the client’s satisfaction and
meet the agreed service plan PC20. repair UV gel enhancements pc21. identify and resolve any problems with the nail enhancements pc22. remove debris and file the free edge pc23. clean and dehydrate the exposed natural nail pc24. perform nail repair technique to restore the nail enhancement pc25. finish the nails evenly with clear defined line pc26. remove UV gel enhancements
• perform UV gel removal techniques safely and effectively PC27. check the natural nail plate and surrounding skin is undamaged and free from
product PC28. achieve a finished result PC29. promptly refer problems that cannot be solved to the relevant person PC30. clean up and dispose the waste in the work area post-service to PC31. maintain the health and safety standard Complete the therapy the
satisfaction of the guest in a commercially acceptable time PC32. provide after care advise
Knowledge and Understanding (K)
A. Organizational Context (Knowledge of the organization and its processes)
The user/individual on the job needs to know and understand: KA1. knowledge of the organization’s standards of performance and sequence of
services KA2. knowledge of the range of services and products offered by the organization KA3. knowledge of the health and safety requirements in the organization
B. Technical The user/individual on the job needs to know and understand:
25 | P a g e
BWS/N0405 Perform nail enhancements and overlays using UV Gel
Knowledge KB1. the structure, function, characteristics of nail and skin types and nail growth KB2. Knowledge of Products, tools and equipment suitable to carry the procedure
of uv gel nail enhancement. KB3. knowledge of basic anatomy, physiology and pathology for nail treatments KB4. knowledge of basic contraindications, contra actions, treatment plans KB5. knowledge of nails and analysis
• Cuticle conditions • Nail shape • Nail length
KB6. knowledge of contractions/ contra indications • Lifting • Breaking and splitting of extension– • Discoloration of product • Bacterial. • Breaking and splitting of natural nail • Fungal infection • Discoloration of natural nail
KB7. knowledge of applicable legislation relating to the workplace (for example health and safety, workplace regulations, use of work equipment, handling/ storage/ disposal/ cautions of use of products, fire precautions, hygiene practice, disposal of waste, environmental protection.
KB8. knowledge of aftercare advise and products. Skills (S)
A. Core Skills/ Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to: SA1. document call logs, reports, task lists, and schedules with co-workers SA2. prepare status and progress reports SA3. record customers’ discussions in the call logs SA4. write memos and e-mail to customers, co-workers, and vendors to provide
them with work updates and to request appropriate information without English language errors regarding grammar or sentence construct
Reading Skills
The user/individual on the job needs to know and understand how to: SA5. read about new products and services with reference to the organization and
also from external forums such as websites and blogs SA6. keep abreast with the latest knowledge by reading brochures, pamphlets, and
product information sheets SA7. read comments, suggestions, and responses to Frequently Asked Questions
(FAQs) posted on the helpdesk portal
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BWS/N0405 Perform nail enhancements and overlays using UV Gel
Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know and understand how to: SA8. discuss task lists, schedules, and work-loads with co-workers SA9. question customers appropriately in order to understand the nature of the
problem and make a diagnosis SA10. give clear instructions to customers SA11. keep customers informed about progress SA12. avoid using jargon, slang or acronyms when communicating with a customer,
unless it is required
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to: SB1. make decisions pertaining to the concerned area of work
Plan and Organize
The user/individual on the job needs to know and understand: SB2. plan and organize service feedback files/documents
Customer Centricity
The user/individual on the job needs to know and understand how to: SB3. manage relationships with customers who may be stressed, frustrated,
confused, or angry SB4. build customer relationships and use customer centric approach
Problem Solving
The user/individual on the job needs to know and understand how to: SB5. think through the problem, evaluate the possible solution(s) and suggest an
optimum /best possible solution(s) SB6. deal with clients lacking the technical background to solve the problem on
their own SB7. identify immediate or temporary solutions to resolve delays
Analytical Thinking
The user/individual on the job needs to know and understand how to: SB8. use the existing data to arrive at specific data points SB9. use the existing data points for improving the call resolution time SB10. use the existing data points to generate required reports for business
Critical Thinking
The user/individual on the job needs to know and understand how to: SB11. apply, analyze, and evaluate the information gathered from observation,
experience, reasoning, or communication, as a guide to thought and action
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BWS/N0405 Perform nail enhancements and overlays using UV Gel
NOS Version Control
NOS Code BWS/N0405
Credits TBD Version number 1.0
Sector Beauty & Wellness Drafted on 01/08/2015
Sub-sector Beauty & Salons Last reviewed on 15/05/2018
Occupation Nailcare Services Next review date 15/05/2021
Back to Top
BWS/N0408 Perform electric filing
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National Occupational Standard
Overview
This OS unit is about the safely using electric files to prepare and finish nail overlay.
BWS/N0408 Perform electric filing
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Unit Code BWS/N0408
Unit Title (Task)
Perform electric filing
Description To perform electric filing
Scope This unit/task covers the following: • Perform nail overlay using electric filing
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria Perform electric filing To be competent, the user/individual on the job must be able to:
PC1. adhere to the health and safety standards laid out by the manufacturer and organization
PC2. position self and client throughout treatment to ensure comfort and wellbeing PC3. sanitize the hands prior to treatment commencement PC4. prepare the client and provide suitable protective apparel PC5. set-up products, tools, equipment and techniques to suit client’s service needs,
nail and skin conditions PC6. position the electric file and file attachments ensuring safety during use PC7. select electric file techniques, products and equipment. PC8. carry out client consultation technique to identify the treatment plan and
client needs. PC9. ensure the client and you have understood the treatment objective and plan. PC10. perform cleaning of nails to ensure they are free from bacteria. PC11. plan and prepare for the electric filing PC12. disinfect the area to be treated and remove any existing nail polish PC13. perform correct filing techniques PC14. select the suitable speed for the filing techniques .( follow manufacturers
instructions) PC15. move the electric file in one direction across the nail when working PC16. ensure the file attachment is revolving in the appropriate direction PC17. ensure that there is continuous movement of the file PC18. ensure to Work on the nail plate and not the surrounding skin PC19. move and position the client’s finger so the rotating attachment is kept at the
correct angle/ flat against the nail PC20. perform suitable filing techniques PC21. create a smooth, even surface PC22. leave the free edges of the nail tapered, thin and with a clean edge PC23. take prompt remedial action where contra-actions occur during the course of
the service PC24. remove and store the file attachments and
leave the electric file hand-piece safe and secure PC25. identify the condition of the nails and any corrective work to
suit the client’s nail PC26. maintain the health and safety standard Complete the therapy to the
satisfaction of the guest in a commercially acceptable time
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BWS/N0408 Perform electric filing
30 | P a g e
PC27. provide after care advise.
Knowledge and Understanding (K)
A. Organizational Context (Knowledge of the organization and its processes)
The user/individual on the job needs to know and understand: KA1. knowledge of the organization’s standards of performance and sequence of
services KA2. knowledge of the range of services and products offered by the organization KA3. knowledge of the health and safety requirements in the organization
B. Technical Knowledge
The user/individual on the job needs to know and understand: KB1 the structure, function, characteristics of nail types and nail growth KB2 Knowledge of Products, tools and equipment suitable to carry the procedure
of airbrush for nail designing. KB3 knowledge of basic anatomy, physiology and pathology for nail treatments KB4 knowledge of basic contraindications, contra actions, treatment plans KB5 knowledge of nails analysis
• Cuticle conditions • Nail shape • Nail length
KB6 knowledge of to prepare, use and maintain tools and equipment when using electric files
KB7 knowledge of the types of problems that can occur with electric file equipment and how to correct them
KB8 knowledge of the types of products and materials KB9 knowledge of positioning electric filing equipment effectively KB10 knowledge of electric filing and their features and benefits. KB11 knowledge of different methods of disinfecting and sterilizing electric file
attachments KB12 knowledge of the types of dust extraction techniques KB13 knowledge of electric filing techniques
Skills (S)
A. Core Skills/ Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to: SA1. document call logs, reports, task lists, and schedules with co-workers SA2. prepare status and progress reports SA3. record customers’ discussions in the call logs SA4. write memos and e-mail to customers, co-workers, and vendors to provide
them with work updates and to request appropriate information without English language errors regarding grammar or sentence construct
Reading Skills
The user/individual on the job needs to know and understand how to: SA5. read about new products and services with reference to the organization and
also from external forums such as websites and blogs SA6. keep abreast with the latest knowledge by reading brochures, pamphlets, and
product information sheets SA7. read comments, suggestions, and responses to Frequently Asked Questions
(FAQs) posted on the helpdesk portal
BWS/N0408 Perform electric filing
31 | P a g e
Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know and understand how to: SA8. discuss task lists, schedules, and work-loads with co-workers SA9. question customers appropriately in order to understand the nature of the
problem and make a diagnosis SA10. give clear instructions to customers SA11. keep customers informed about progress SA12. avoid using jargon, slang or acronyms when communicating with a customer,
unless it is required
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to: SB1. make decisions pertaining to the concerned area of work
Plan and Organize
The user/individual on the job needs to know and understand: SB2. plan and organize service feedback files/documents
Customer Centricity
The user/individual on the job needs to know and understand how to: SB3. manage relationships with customers who may be stressed, frustrated,
confused, or angry SB4. build customer relationships and use customer centric approach
Problem Solving
The user/individual on the job needs to know and understand how to: SB5. think through the problem, evaluate the possible solution(s) and suggest an
optimum /best possible solution(s) SB6. deal with clients lacking the technical background to solve the problem on
their own SB7. identify immediate or temporary solutions to resolve delays
Analytical Thinking
The user/individual on the job needs to know and understand how to: SB8. use the existing data to arrive at specific data points SB9. use the existing data points for improving the call resolution time SB10. use the existing data points to generate required reports for business
Critical Thinking
The user/individual on the job needs to know and understand how to: SB11. apply, analyze, and evaluate the information gathered from observation,
experience, reasoning, or communication, as a guide to thought and action
BWS/N0408 Perform electric filing
32 | P a g e
NOS Version Control
NOS Code BWS/N0408
Credits TBD Version number 1.0
Sector Beauty & Wellness Drafted on 01/08/2015
Sub-sector Beauty & Salons Last reviewed on 15/05/2018
Occupation Nailcare Services Next review date 15/05/2021
33 | P a g e
BWS/N0406 Perform refill
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National Occupational Standard
Overview
This OS unit is about performing refilling in accordance to the organization’s standards of performance and sequences of services.
34 | P a g e
BWS/N0406 Perform refill
Unit Code BWS/N0406
Unit Title (Task) Perform refill
Description Perform refilling in accordance to the organization’s standards of performance and
sequences of services
Scope This unit/task covers the following: • Perform Refill
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria
Perform refill To be competent, the user/individual on the job must be able to: PC1. adhere to the health and safety standards laid out by the manufacturer and
organization PC2. position self and client throughout treatment to ensure comfort and
wellbeing PC3. sanitize the hands prior to treatment commencement PC4. prepare the client and provide suitable protective apparel PC5. set-up products, tools, equipment and techniques to suit client’s service
needs, nail and skin conditions PC6. carry out client consultation technique to identify the treatment plan and
client needs. PC7. ensure the client and you have understood the treatment objective and plan. PC8. perform cleaning of nails to ensure they are free from bacteria. PC9. buff and remove the existing product using electric files/ buffer/ traditional
filing methods as per refill guidelines PC10. perform correct filing technique to achieve desired length and shape PC11. dehydrate the natural nail appropriately depending on acrylic/ gel service PC12. perform the correct application to refinish the nail with acrylic/ gel system PC13. perform buffing techniques correctly and seal to create a high shine finish PC14. monitor UV/ LED curing time as per product manufacturer’s instructions PC15. remove surface residue, if required at the right stage PC16. apply polish, if requested by client PC17. finish the nail enhancements to the client’s satisfaction and meet the agreed
service plan Knowledge and Understanding (K)
A. Organizational Context (Knowledge of the organization and its processes)
The user/individual on the job needs to know and understand: KA1. organization’s standards of performance and sequence of services KA2. range of services and products offered by the organization KA3. health and safety requirements in the organization
B. Technical Knowledge
The user/individual on the job needs to know and understand: KB1 the structure, function, characteristics of nail types and nail growth KB2 knowledge of products, tools and equipment suitable to carry the procedure
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BWS/N0406 Perform refill
of refill KB3 knowledge of basic anatomy, physiology and pathology for nail treatments KB4 knowledge of basic contraindications, contra actions, treatment plans KB5 knowledge of nails and analysis
• Cuticle conditions • Nail shape • Nail length
KB6 knowledge of contractions/ contra indications • Lifting • Breaking and splitting of extension– • Discolouration of product • Bacterial. • Breaking and splitting of natural nail • Fungal infection • Discolouration of natural nail
KB7 knowledge of applicable legislation relating to the workplace (for example health and safety, workplace regulations, use of work equipment, handling/ storage/ disposal/ cautions of use of products, fire precautions, hygiene practice, disposal of waste, environmental protection.
KB8 Knowledge of aftercare advise and products. Skills (S)
A. Core Skills/ Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to: SA1. document call logs, reports, task lists, and schedules with co-workers SA2. prepare status and progress reports SA3. record customers’ discussions in the call logs SA4. write memos and e-mail to customers, co-workers, and vendors to provide
them with work updates and to request appropriate information without English language errors regarding grammar or sentence construct
Reading Skills
The user/individual on the job needs to know and understand how to: SA5. read about new products and services with reference to the organization and
also from external forums such as websites and blogs SA6. keep abreast with the latest knowledge by reading brochures, pamphlets, and
product information sheets SA7. read comments, suggestions, and responses to Frequently Asked Questions
(FAQs) posted on the helpdesk portal
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BWS/N0406 Perform refill
Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know and understand how to: SA8. discuss task lists, schedules, and work-loads with co-workers SA9. question customers appropriately in order to understand the nature of the
problem and make a diagnosis SA10. give clear instructions to customers SA11. keep customers informed about progress SA12. avoid using jargon, slang or acronyms when communicating with a customer,
unless it is required
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to: SB1. make decisions pertaining to the concerned area of work
Plan and Organize
The user/individual on the job needs to know and understand: SB2. plan and organize service feedback files/documents
Customer Centricity
The user/individual on the job needs to know and understand how to: SB3. manage relationships with customers who may be stressed, frustrated,
confused, or angry SB4. build customer relationships and use customer centric approach
Problem Solving
The user/individual on the job needs to know and understand how to: SB5. think through the problem, evaluate the possible solution(s) and suggest an
optimum /best possible solution(s) SB6. deal with clients lacking the technical background to solve the problem on
their own SB7. identify immediate or temporary solutions to resolve delays
Analytical Thinking
The user/individual on the job needs to know and understand how to: SB8. use the existing data to arrive at specific data points SB9. use the existing data points for improving the call resolution time SB10. use the existing data points to generate required reports for business
Critical Thinking
The user/individual on the job needs to know and understand how to: SB11. apply, analyze, and evaluate the information gathered from observation,
experience, reasoning, or communication, as a guide to thought and action
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BWS/N0406 Perform refill
NOS Version Control
NOS Code BWS/N0406
Credits TBD Version number 1.0
Sector Beauty & Wellness Drafted on 01/08/2015
Sub-sector Beauty & Salons Last reviewed on 15/05/2018
Occupation Nailcare Services Next review date 15/05/2021
Back to Top
38 | P a g e
BWS/N0407 Perform application of gel polish
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National Occupational Standard
Overview
This OS unit is about applying gel polish in accordance to the organization’s standards of performance and sequences of services.
39 | P a g e
BWS/N0407 Perform application of gel polish
Unit Code BWS/N0407
Unit Title (Task) Perform application of gel polish
Description Perform application of gel polish in accordance to the organization’s standards of performance and sequences of services
Scope This unit/task covers the following: • Perform application of Gel polish
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria
Perform application
of gel polish
To be competent, the user/individual on the job must be able to: PC1. adhere to the health and safety standards laid out by the manufacturer and
organization PC2. position self and client throughout treatment to ensure comfort and
wellbeing PC3. sanitize the hands prior to treatment commencement PC4. prepare the client and provide suitable protective apparel PC5. set-up products, tools, equipment and techniques to suit client’s service
needs, nail and skin conditions PC6. carry out client consultation technique to identify the treatment plan and
client needs. PC7. ensure the client and you have understood the treatment objective and plan. PC8. perform cleaning of nails to ensure they are free from bacteria. PC9. prepare the nail for gel polish application PC10. apply appropriate coats of gel polish to achieve the desired color PC11. monitor UV/ LED curing time as per product manufacturer’s instructions PC12. seal to create a high shine finish PC13. remove surface residue, if required at the right stage PC14. finish the gel polish service to the client’s satisfaction and meet the agreed
service plan PC15. apply of gel polish on a natural nail
Knowledge and Understanding (K)
A. Organizational Context (Knowledge of the organization and its processes)
The user/individual on the job needs to know and understand: KA1. organization’s standards of performance and sequence of services KA2. range of services and products offered by the organization KA3. health and safety requirements in the organization
B. Technical Knowledge
The user/individual on the job needs to know and understand: KB1 the structure, function, characteristics of nail types and nail growth KB2 knowledge of Products, tools and equipment suitable to carry the procedure of
refill KB3 knowledge of basic anatomy, physiology and pathology for nail treatments KB4 knowledge of basic contraindications, contra actions, treatment plans KB5 knowledge of nails and analysis
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40 | P a g e
BWS/N0407 Perform application of gel polish
• Cuticle conditions • Nail shape • Nail length
KB6 knowledge of contractions/ contra indications • Lifting • Breaking and splitting of extension– • Discolouration of product • Bacterial. • Breaking and splitting of natural nail • Fungal infection • Discolouration of natural nail
KB7 knowledge of applicable legislation relating to the workplace (for example health and safety, workplace regulations, use of work equipment, handling/ storage/ disposal/ cautions of use of products, fire precautions, hygiene practice, disposal of waste, environmental protection.
KB8 Knowledge of aftercare advise and products. Skills (S)
A. Core Skills/ Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to: SA1. document call logs, reports, task lists, and schedules with co-workers SA2. prepare status and progress reports SA3. record customers’ discussions in the call logs SA4. write memos and e-mail to customers, co-workers, and vendors to provide
them with work updates and to request appropriate information without English language errors regarding grammar or sentence construct
Reading Skills
The user/individual on the job needs to know and understand how to: SA5. read about new products and services with reference to the organization and
also from external forums such as websites and blogs SA6. keep abreast with the latest knowledge by reading brochures, pamphlets, and
product information sheets SA7. read comments, suggestions, and responses to Frequently Asked Questions
(FAQs) posted on the helpdesk portal Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know and understand how to: SA8. discuss task lists, schedules, and work-loads with co-workers SA9. question customers appropriately in order to understand the nature of the
problem and make a diagnosis SA10. give clear instructions to customers SA11. keep customers informed about progress SA12. avoid using jargon, slang or acronyms when communicating with a customer,
unless it is required
41 | P a g e
BWS/N0407 Perform application of gel polish
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to: SB1. make decisions pertaining to the concerned area of work
Plan and Organize
The user/individual on the job needs to know and understand: SB2. plan and organize service feedback files/documents
Customer Centricity
The user/individual on the job needs to know and understand how to: SB3. manage relationships with customers who may be stressed, frustrated,
confused, or angry SB4. build customer relationships and use customer centric approach
Problem Solving
The user/individual on the job needs to know and understand how to: SB5. think through the problem, evaluate the possible solution(s) and suggest an
optimum /best possible solution(s) SB6. deal with clients lacking the technical background to solve the problem on
their own SB7. identify immediate or temporary solutions to resolve delays
Analytical Thinking
The user/individual on the job needs to know and understand how to: SB8. use the existing data to arrive at specific data points SB9. use the existing data points for improving the call resolution time SB10. use the existing data points to generate required reports for business
Critical Thinking
The user/individual on the job needs to know and understand how to: SB11. apply, analyze, and evaluate the information gathered from observation,
experience, reasoning, or communication, as a guide to thought and action
42 | P a g e
BWS/N0407 Perform application of gel polish
NOS Version Control
NOS Code BWS/N0407
Credits TBD Version number 1.0
Sector Beauty & Wellness Drafted on 01/08/2015
Sub-sector Beauty & Salons Last reviewed on 15/05/2018
Occupation Nailcare Services Next review date 15/05/2021
Back to Top
43 | P a g e
BWS/N0404 Perform nail art application
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National Occupational Standard
Overview
This OS unit is about planning and creating individual nail art designs to suit the client and occasion.
44 | P a g e
BWS/N0404 Perform nail art application
Unit Code BWS/N0404
Unit Title (Task) Perform nail art application
Description To perform planning and creating individual nail art designs to suit the client and occasion.
Scope This unit/task covers the following: • Nail art designing and applying
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria
Nail art designing and
applying To be competent, the user/individual on the job must be able to: PC1. adhere to the health and safety standards laid out by the manufacturer and
organization PC2. position self and client throughout treatment to ensure comfort and wellbeing PC3. sanitize the hands prior to treatment commencement PC4. prepare the client and provide suitable protective apparel PC5. clean the nails to ensure they are free from bacteria PC6. set-up products, tools, equipment and techniques to suit client’s service needs,
nail and skin conditions PC7. carry out client consultation technique to identify the treatment plan and
client needs. PC8. ensure the client and you have understood the treatment objective and plan. PC9. perform cleaning of nails to ensure they are free from bacteria. PC10. perform applying false nails or extensions if required.
PC11. perform nail art application by decorating nails using various methods (coloured polish, gems, glitter 3D embedding, colour blending, marbling, painting and alternative tip shapes. designs painted with an airbrush, either free-hand or using a stencil, accessories)
PC12. promptly refer problems that cannot be solved to the relevant person PC13. cleaning up and dispose the waste in the work area post-service to maintain
the health and safety standard Complete the therapy to the satisfaction of the guest in a commercially acceptable time
PC14. provide after care advise. Knowledge and Understanding (K)
A. Organizational Context (Knowledge of the organization and its processes)
The user/individual on the job needs to know and understand: KA1. knowledge of the organization’s standards of performance and sequence of
services KA2. knowledge of the range of services and products offered by the organization KA3. knowledge of the health and safety requirements in the organization
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BWS/N0404 Perform nail art application
B. Technical Knowledge
The user/individual on the job needs to know and understand: KB1. knowledge of basic anatomy, physiology and pathology for nail treatments. KB2. knowledge of basic contradictions, contra actions, treatment plans KB3. knowledge of applicable legislation relating to the workplace (for example
health and safety, workplace regulations, use of work equipment, handling/ storage/ disposal/ cautions of use of products, fire precautions, hygiene practice, disposal of waste, environmental protection.
KB4. the structure, function, characteristics of skin and nail types KB5. knowledge of products, tools and equipment to perform nail art application. KB6. knowledge of nail shapes and design for application. KB7. knowledge of after care advise and products.
Skills (S)
A. Core Skills/ Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to: SA1. document call logs, reports, task lists, and schedules with co-workers SA2. prepare status and progress reports SA3. record customers’ discussions in the call logs SA4. write memos and e-mail to customers, co-workers, and vendors to provide
them with work updates and to request appropriate information without English language errors regarding grammar or sentence construct
Reading Skills
The user/individual on the job needs to know and understand how to: SA5. read about new products and services with reference to the organization and
also from external forums such as websites and blogs SA6. keep abreast with the latest knowledge by reading brochures, pamphlets, and
product information sheets SA7. read comments, suggestions, and responses to Frequently Asked Questions
(FAQs) posted on the helpdesk portal Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know and understand how to: SA8. discuss task lists, schedules, and work-loads with co-workers SA9. question customers appropriately in order to understand the nature of the
problem and make a diagnosis SA10. give clear instructions to customers SA11. keep customers informed about progress SA12. avoid using jargon, slang or acronyms when communicating with a customer,
unless it is required
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to: SB1. make decisions pertaining to the concerned area of work
Plan and Organize
The user/individual on the job needs to know and understand: SB2. plan and organize service feedback files/documents
46 | P a g e
BWS/N0404 Perform nail art application
Customer Centricity
The user/individual on the job needs to know and understand how to: SB3. manage relationships with customers who may be stressed, frustrated,
confused, or angry SB4. build customer relationships and use customer centric approach
Problem Solving
The user/individual on the job needs to know and understand how to: SB5. think through the problem, evaluate the possible solution(s) and suggest an
optimum /best possible solution(s) SB6. deal with clients lacking the technical background to solve the problem on
their own SB7. identify immediate or temporary solutions to resolve delays
Analytical Thinking
The user/individual on the job needs to know and understand how to: SB8. use the existing data to arrive at specific data points SB9. use the existing data points for improving the call resolution time SB10. use the existing data points to generate required reports for business
Critical Thinking
The user/individual on the job needs to know and understand how to: SB11. apply, analyze, and evaluate the information gathered from observation,
experience, reasoning, or communication, as a guide to thought and action
47 | P a g e
BWS/N0404 Perform nail art application
NOS Version Control
NOS Code BWS/N0404
Credits TBD Version number 1.0
Sector Beauty & Wellness Drafted on 01/08/2015
Sub-sector Beauty & Salons Last reviewed on 15/05/2018
Occupation Nailcare Services Next review date 15/05/2021
48 | P a g e
BWS/N9002 Maintain the health and safety at the workplace
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National Occupational Standard
Overview
This OS unit is about maintaining a safe and hygienic environment at the work area to reduce potential risks to self and others.
49 | P a g e
BWS/N9002 Maintain the health and safety at the workplace
Unit Code BWS/N9002
Unit Title (Task) Maintain health and safety at the workplace
Description Maintain a safe and hygienic environment at the work area
Scope This unit/task covers the following: • Maintain health and safety at the workplace
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria Maintain health and safety at the workplace
To be competent, the user/individual on the job must be able to: PC1. set up and position the equipment, chemicals, products and tools in the work
area to meet legal, hygiene and safety requirements PC2. clean and sterilize all tools and equipment before use PC3. maintain one's posture and position to minimize fatigue and the risk of injury PC4. dispose waste materials in accordance to the industry accepted standards PC5. maintain first aid kit and keep oneself updated on the first aid procedures PC6. identify and assist in documenting potential risks and hazards in the workplace PC7. assist in maintaining accident reports PC8. report health and safety risks/ hazards to concerned personnel PC9. use tools, equipment, chemicals and products in accordance with the
organization's guidelines and manufacturers’ instructions Knowledge and Understanding (K)
A. Organizational Context (Knowledge of the organization and its processes)
The user/individual on the job needs to know and understand: KA1. organization’s policies and procedures to address risks and hazards KA2. health and safety requirements in the organization
B. Technical Knowledge
The user/individual on the job needs to know and understand: KB1. contra-indications related to beauty treatments KB2. process and products to sterilize and disinfect equipment/ tools KB3. manufacturer’s instructions related to equipment and product use and cleaning KB4. knowledge of applicable legislation relating to the workplace (for example health
and safety, workplace regulations, use of work equipment, control of substances hazardous to health, handling/storage/ disposal/ cautions of use of products, fire precautions, occurrences, hygiene practice, disposal of waste, environmental protection
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Skills (S)
A. Core Skills/ Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to: SA13. document call logs, reports, task lists, and schedules with co-workers SA14. prepare status and progress reports SA15. record customers’ discussions in the call logs SA16. write memos and e-mail to customers, co-workers, and vendors to provide
them with work updates and to request appropriate information without English language errors regarding grammar or sentence construct
Reading Skills
The user/individual on the job needs to know and understand how to: SA17. read about new products and services with reference to the organization and
also from external forums such as websites and blogs SA18. keep abreast with the latest knowledge by reading brochures, pamphlets, and
product information sheets SA19. read comments, suggestions, and responses to Frequently Asked Questions
(FAQs) posted on the helpdesk portal Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know and understand how to: SA20. discuss task lists, schedules, and work-loads with co-workers SA21. question customers appropriately in order to understand the nature of the
problem and make a diagnosis SA22. give clear instructions to customers SA23. keep customers informed about progress SA24. avoid using jargon, slang or acronyms when communicating with a customer,
unless it is required
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to: SB1. make decisions pertaining to the concerned area of work
Plan and Organize
The user/individual on the job needs to know and understand: SB2. plan and organize service feedback files/documents
Customer Centricity
The user/individual on the job needs to know and understand how to: SB3. manage relationships with customers who may be stressed, frustrated,
confused, or angry SB4. build customer relationships and use customer centric approach
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Problem Solving
The user/individual on the job needs to know and understand how to: SB5. think through the problem, evaluate the possible solution(s) and suggest an
optimum /best possible solution(s) SB6. deal with clients lacking the technical background to solve the problem on
their own SB7. identify immediate or temporary solutions to resolve delays
Analytical Thinking
The user/individual on the job needs to know and understand how to: SB8. use the existing data to arrive at specific data points SB9. use the existing data points for improving the call resolution time SB10. use the existing data points to generate required reports for business
Critical Thinking
The user/individual on the job needs to know and understand how to: SB11. apply, analyze, and evaluate the information gathered from observation,
experience, reasoning, or communication, as a guide to thought and action
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BWS/N9002 Maintain the health and safety at the workplace
NOS Version Control
NOS Code BWS/N9002
Credits TBD Version number 1.0 Industry Beauty & Wellness Drafted on 01/08/2015 Industry Sub-sector Beauty &Salons Last reviewed on 15/05/2018
Occupation Nailcare Services Next review date 15/05/2021
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BWS/N9003 Create a positive impression at the workplace
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National Occupational Standard
Overview
This OS unit is about personal grooming and behaviour to execute tasks as per the organization’s standards and create a positive impression at the workplace
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BWS/N9003 Create a positive impression at the workplace
Unit Code BWS/N9003
Unit Title (Task) Create a positive impression at the work place
Description Personal grooming and behaviour to execute tasks as per the organization’s standards and create a positive impression at the workplace
Scope This unit/task covers the following: • Create a positive impression at the workplace
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria
Create a positive impression at the workplace
To be competent, the user/individual on the job must be able to: PC1. use positive body language, abide by organization regulations and codes of
conduct, encourage guests to ask questions, be supportive and respectful, be sensitive to guest’s privacy and personal details, professional appearance, avoid inappropriate conversations
PC2. provide a level of service which meets the guest expectations by completing the therapies consistently in the time allocated and providing guests with individual attention
PC3. maintain a clean attire, sporting the professional uniform, neat combed hair, closed-in footwear, personal hygiene and cleanliness (shower/bath), oral hygiene (clean teeth, fresh breath)
PC4. speak clearly and precisely in a courteous manner and develop a professional relationship with the client
PC5. maintain a hygienic work area adhering to the organizational and applicable legal health and safety standards
PC6. manage the storage/ disposal/ cautions of use of products, fire precautions, occurrences, hygiene practice, disposal of waste and environmental protection
PC7. handle, use and store products, tools and equipment safely to meet with the manufacturer’s instructions
PC8. maintain accurate records of client, treatments, operating and closing checklists, product stock status
Knowledge and Understanding (K)
A. Organizational Context (Knowledge of the organization and its processes)
The user/individual on the job needs to know and understand: KA1. organisation's standards of grooming and personal behaviour KA2. organisation's standards related to courtesy, behaviour and efficiency
B. Technical Knowledge
The user/individual on the job needs to know and understand: KB1. appropriate verbal and non-verbal cues while dealing with clients and
colleagues from different cultural, religious backgrounds, age, disabilities and gender
KB2. importance to maintain security and confidentiality of information KB3. document and store client and treatment records in a secure environment
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Skills (S)
A. Core Skills/ Generic Skills
Writing Skills
The user/ individual on the job needs to know and understand how to: SA1. document call logs, reports, task lists, and schedules with co-workers SA2. prepare status and progress reports SA3. record customers’ discussions in the call logs SA4. write memos and e-mail to customers, co-workers, and vendors to provide
them with work updates and to request appropriate information without English language errors regarding grammar or sentence construct
Reading Skills
The user/individual on the job needs to know and understand how to: SA5. read about new products and services with reference to the organization and
also from external forums such as websites and blogs SA6. keep abreast with the latest knowledge by reading brochures, pamphlets, and
product information sheets SA7. read comments, suggestions, and responses to Frequently Asked Questions
(FAQs) posted on the helpdesk portal Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know and understand how to: SA8. discuss task lists, schedules, and work-loads with co-workers SA9. question customers appropriately in order to understand the nature of the
problem and make a diagnosis SA10. give clear instructions to customers SA11. keep customers informed about progress SA12. avoid using jargon, slang or acronyms when communicating with a customer,
unless it is required
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to: SB1. make decisions pertaining to the concerned area of work
Plan and Organize
The user/individual on the job needs to know and understand: SB2. plan and organize service feedback files/documents
Customer Centricity
The user/individual on the job needs to know and understand how to: SB3. manage relationships with customers who may be stressed, frustrated,
confused, or angry SB4. build customer relationships and use customer centric approach
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Problem Solving
The user/individual on the job needs to know and understand how to: SB5. think through the problem, evaluate the possible solution(s) and suggest an
optimum /best possible solution(s) SB6. deal with clients lacking the technical background to solve the problem on
their own SB7. identify immediate or temporary solutions to resolve delays
Analytical Thinking
The user/individual on the job needs to know and understand how to: SB8. use the existing data to arrive at specific data points SB9. use the existing data points for improving the call resolution time SB10. use the existing data points to generate required reports for business
Critical Thinking
The user/individual on the job needs to know and understand how to: SB11. apply, analyze, and evaluate the information gathered from observation,
experience, reasoning, or communication, as a guide to thought and action
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BWS/N9003 Create a positive impression at the workplace
NOS Version Control
NOS Code BWS/N9003
Credits TBD Version number 1.0 Industry Beauty & Wellness Drafted on 01/08/2015 Industry Sub-sector Beauty &Salons Last reviewed on 15/05/2018 Occupation Nailcare Services Next review date 15/05/2021
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Annexure
Nomenclature for QP and NOS
Qualifications Pack
9 characters [ABC]/ Q 0101
BWS QP number (2 numbers)
Q denoting Qualifications Pack Occupation (2 numbers)
Occupational Standard
An example of NOS with ‘N’ 9 characters [ABC] / N 0101
BWS OS number (2 numbers)
N denoting National Occupational Standard Occupation (2 numbers)
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The following acronyms/codes have been used in the nomenclature above:
Sub-sector Range of Occupation numbers
Skincare services 0101 – 0109 Haircare services 0201 – 0212 Makeup services 0301 - 0306 Nailcare services 0401 - 0406 Aesthetic dermatology services 0501 - 0504 Training academy services 0601 – 0606 Tattoo services 0701 – 0705 Assessment services 0801 - 0802
Sequence Description Example
Three letters Beauty and Wellness BWS
Slash / /
Next letter Whether QP or NOS N
Next two numbers Occupation code 01
Next two numbers OS number 01
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CRITERIA FOR ASSESSMENT OF TRAINEES
Job Role: Nail Technician Qualification Pack BWS/Q0403 Sector Skill Council Beauty and Wellness
Guidelines for Assessment
1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will
be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC
2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC 3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option NOS/set of NOS. 4. Individual assessment agencies will create unique question papers for theory part for each candidate at each
examination/training center (as per assessment criteria below) 5. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/ training
center based on this criterion 6. To pass the Qualification Pack, every trainee should score a minimum of 70% in aggregate 7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack
Marks Allocation
Assessment outcomes
Assessment Criteria for outcomes
Total Marks (1000 + 100)
Out Of
Theory Skills
Practical
1. BWS/N9001 (Prepare and maintain work area)
PC1. ensure that environmental conditions are suitable for the client and the nail care services to be carried out in a hygiene and safe environment
100
15
3
12
PC2. Select suitable equipment and products required for the treatment
19
5
14
PC3. set up the equipment and prepare the products for the nail care services in adherence to the salon procedures and product/ equipment guidelines
20
4
16
PC4. place the products in the trolley for the nail care services
12
1
11
PC5. sterilize, disinfect and place the tools on the tray
14
4
10
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PC6. dispose waste materials in adherence to the organization's and industry requirements
10
2
8
PC7. Store records, materials and equipment securely in line with the organization’s policies
10
2
8
Total 100 21 79 2. BWS/N0401 (Perform manicure and pedicure services)
PC1. Adhere to the health and safety standards laid out by the manufacturer and salon
100
3
0.5
2.5
PC2. Sanitize the hands prior to procedure commencement
2
0.5
1.5
PC3. Prepare the client and provide suitable protective apparel
2
0.5
1.5
PC4. clarify the client's understanding and expectation prior to commencement of procedure
2
0.5
1.5
PC5. Position self and client throughout procedure to ensure privacy, comfort and wellbeing
2
0.5
1.5
PC6. adjust the client’s position to meet the needs of the service without causing them discomfort
2
0.5
1.5
PC7. Perform and adapt the procedure using materials, equipment and techniques correctly and safely to meet the needs of the client
3
0.5
2.5
PC8. Remove any existing nail polish 2 0.5 1.5
PC9. Check the desired length and shape with the client 3 0.5 2.5
PC10. File the nails ensuring the nail’s free edge is left smooth and shaped to required length according to the client’s needs
5
0.5
4.5
PC11. Remove dirt in the underside of the nails 2 0.5 1.5
PC12. Use suitable cuticle tools and products safely and effectively to remove excess cuticle, ensuring
5
0.5
4.5
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that the cuticle and nail plate are undamaged
PC13. Use specialized hand and nail treatments to improve the appearance of the client’s skin and nails
5
1
4
PC14. Use smooth and even massage techniques and pressure to meet the client’s needs using appropriate products (Ex. Massage creams, lotions)
4
0.5
3.5
PC15. Leave the hands and lower arms free of any excess massage medium
2
0.5
1.5
PC16. Check that the nail plate is clean, dry and oil free and the underside is clean and free of debris
2
0.5
1.5
PC17. Apply one base coat, polish coats as desired and one top coat for the desired finish
3
1
2
PC18. Check that the nail finish is left with smooth and even texture and colour, with the cuticle and nail wall free polish
3
0.5
2.5
PC19. clean and dry the client’s legs 2 0.5 1.5
PC20. remove any existing nail polish 2 0.5 1.5
PC21. check the desired length and shape with the client 3 0.5 2.5
PC22. file the nails ensuring the nail’s free edge is left smooth and shaped to required length according to the client’s needs
4
1
3
PC23. remove dirt in the underside of the nails 2 0.5 1.5
PC24. use suitable cuticle tools and products safely and effectively to remove excess cuticle, ensuring that the cuticle and nail plate are undamaged
4
0.5
3.5
PC25. remove any excessive hard skin using a foot scrapper 2 0.5 1.5
PC26. use specialized leg and nail treatments to improve the appearance of the client’s skin and nails
3
1
2
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PC27. use smooth and even massage techniques and pressure to meet the client’s needs
4
2
2
PC28. leave the foot and lower leg free of any excess massage medium
2
0.5
1.5
PC29. check that the nail plate in dehydrated and the underside is clean and free of debits
2
0.5
1.5
PC30. apply sufficient base coat, polish coats and top coats for the desired finish
3
0.5
2.5
PC31. check that the nail finish is left with smooth and even texture and colour, with the cuticle and nail wall free enamel
3
0.5
2.5
PC32. Check the client's wellbeing throughout the service and giving the necessary reassurance
3
0.5
2.5
PC33. clean the treated area and use a suitable soothing product
2
0.5
1.5
PC34. Complete the therapy to the satisfaction of the client in a commercially acceptable time
2
0.5
1.5
PC35. Record the therapy accurately and store information securely in line with the salon’s policies
2
0.5
1.5
PC36. Provide specific after- procedure, homecare advice and recommendations for product use and further treatments to the client
3
1
2
Total 100 20 80 3.BWS/N0412 (Perform nail enhancement using nail and powder (acrylic)
PC1. Adhere to the health and safety standards laid out by the manufacturer and organization
100
6
3
3
PC2. Position self and client throughout treatment to ensure comfort and wellbeing
6
1
5
PC3. Sanitize the hands prior to treatment commencement
6
1
5
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PC4. Prepare the client and provide suitable protective apparel
6
3
3
PC5. Set-up products, tools, equipment and techniques to suit client’s service needs, nail and skin conditions
4
1
3
PC6. Carry out client consultation technique to identify the treatment plan
4
1
3
PC7. Ensure the client and you have understood the treatment objective and plan.
4
1
3
PC8. Perform cleaning of nails to ensure they are free from bacteria (acrylic nail extensions
4
1
3
PC9. plan and prepare for the liquid and powder nail enhancement acrylic nail extensions
4
1
3
PC10. Remove any existing nail polish or nail enhancements to restore the nails to a natural condition, if required
4
1
3
PC11. Identify the condition of the nails and skin and any corrective work to suit the client’s natural nail shape and condition
4
1
3
PC12. Nail plate preparation Prepare the nail plate by removing skin debris, filing the free edge to remove shine and dehydrate the natural nail
4
1
3
PC13. Fixing tips; • Select the correct tip
size and customise it to suit the client’s natural nail
• Adhere tip to the natural nail and Cut, shape and position unblended tips
4
1
3
PC14. Application • Follow in accordance
with manufacturer’s
4
1
3
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instructions to adapt and combine liquid and powder colours
• Perform the correct Application and filling technique. to leave the nail balanced to the required shape and length
PC15. Buff and polish; • Perform buffing
techniques correctly to create a high shine finish
• Apply polish if requested by the client
• Finish the nail enhancements to the client’s satisfaction and meet the agreed service plan
4
1
3
PC16. Sculpting with form • Customise and fit the
sculpting form to ensure correct shape
• Apply product on form and natural nail to create enhancement to desired length and shape
• Remove form, file, shape and buff to desired length and shape
• Apply polish/ gel polish, if requested by client
• Finish the nail enhancements to theclient’s satisfaction and meet the agreed serviceplan
4
1
3
PC17. Overlays • Prepare the nail plate by
removing debris, filing the free edge, remove shine and dehydrate the natural nail
• Follow in accordance with manufacturer’s instructions to adapt and combine liquid and powder colours
• Perform the correct Application and filing technique to leave the
4
1
3
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nail balanced with the required shape and length
• Perform buffing techniques correctly and seal to create a high shine finish
• Apply polish, if requested by client
• Finish the nail enhancements to the
• client’s satisfaction and meet the agreed service
• plan
PC18. Apply tip • Prepare the nail plate by
removing debris, filing the free edge,
• remove shine and dehydrate the natural nail
• Select the correct tip size and to suit the
• client’s natural nail • Apply tip to the natural
nail
4
1
3
PC19. Removal liquid and powder (acrylic)
• Perform removal techniques safely and effectively, following manufacturer’s instructions
4
1
3
PC20. Promptly refer problems that cannot be solved to the relevant person
4
1
3
PC21. Cleaning up and dispose the waste in the work area post-service to maintain the health and safety standard
4
1
3
PC22. Complete the therapy the satisfaction of the guest in a commercially acceptable time
4
1
3
PC23. Provide after care advice 4 1 3
Total 100 27 73 4. BWS/N0405 (Perform Nail enhancements and
PC1. adhere to the health and safety standards laid out by the manufacturer and
3
1
2
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overlays using UV Gel)
organization
PC2. Position self and client throughout treatment to ensure comfort and wellbeing
3
1
2
PC3. sanitize the hands prior to treatment commencement
3
1
2
PC4. prepare the client and provide suitable protective apparel
3
1
2
PC5. set-up products, tools, equipment and techniques to suit client’s service needs, nail and skin conditions
3
1
2
PC6. carry out client consultation technique to identify the treatment plan and client needs.
3
1
2
PC7. ensure the client and you have understood the treatment objective and plan.
3
1
2
PC8. Perform cleaning of nails to ensure they are free from bacteria.
3
1
2
PC9. plan and prepare for the nail extensions (uv gel) 3 1 2
PC10. Remove any existing nail polish or nail enhancement to restore the nails to a natural condition, if required
3
1
2
PC11. Identify the condition of the nails and any corrective work to
PC12. suit the client’s natural nail shape and condition
3
1
2
PC13. Nail plate preparation 3 1 2
PC14. Prepare the nail plate by removing debris, filing the free edge, remove shine and dehydrate the
3
1
2
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natural nail
PC15. Sculpting with form • Customise and fit the
sculpting form to ensure correct shape
• Apply product on form and natural nail to create enhancement to desired length and shape
• Remove form, file, shape and buff to desired length and shape
• Apply polish/ gel polish, if requested by client
• Finish the nail enhancements to the client’s satisfaction and meet the agreed service plan
4
1
3
PC16. UV Gel Overlays • Prepare the nail plate by
removing debris, filing the free edge, remove shine and dehydrate the natural nail
• Apply UV gel layers in the correct sequence
• Perform the correct Application of UV gel and filing technique to leave the nail balanced with the required shape and length
• Perform buffing techniques correctly and seal to create a high shine finish
• UV curing timing to be monitored as per product manufacturer’s instructions.
• At the right stage remove surface residue
• Apply polish, if requested by client
• Finish the nail enhancements to the client’s satisfaction and meet the agreed service plan
3
1
2
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PC17. Apply tip • Prepare the nail plate by
removing debris, filing the free edge, remove shine and dehydrate the natural nail
• Select the correct tip size and to suit the client’s natural nail
• Apply tip to the natural nail
3
1
2
PC18. Cut, shape and position tips 3 1 2
PC19. Dehydrate the natural nail 3 1 2
PC20. Apply UV gel layers in the correct sequence,
• Perform the correct Application of UV gel and filing technique to leave the nail balanced with the required shape and length
• Perform buffing techniques correctly and seal to create a high shine finish
• UV curing timing to be monitored as per product manufacturer’s instructions.
• At the right stage remove surface residue
• Apply polish, if requested by client
• Finish the nail enhancements to the
• client’s satisfaction and meet the agreed service
• plan
3
1
2
PC21. Repair UV gel enhancements
3
1
2
PC22. Identify and resolve any problems with the nail enhancements
3
1
2
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PC23. Remove debris and file the free edge
3
1
2
PC24. Clean and dehydrate the exposed natural nail
3
1
2
PC25. Perform nail repair technique to restore the nail enhancement
3
1
2
PC26. Finish the nails evenly with clear defined line
3
1
2
PC27. Remove UV gel enhancements
• perform UV gel removal techniques safely and effectively
3
1
2
PC28. Check the natural nail plate and surrounding skin is undamaged and free from product
3
1
2
PC29. Achieve a finished result . 3 1 2
PC30. Promptly refer problems that cannot be solved to the relevant person
3
1
2
PC31. Cleaning up and dispose the waste in the work area post-service to
3
1
2
PC32. Maintain the health and safety standard Complete the therapy the satisfaction of the guest in a commercially acceptable time
3
1
2
PC33. Provide after care advise 3 1 2 Total 100 33 67
5. BWS/N0406 (Perform refill)
PC1. adhere to the health and safety standards laid out by the manufacturer and organization
5
2
3
PC2. Position self and client throughout treatment to ensure comfort and wellbeing
5
2
3
PC3. sanitize the hands prior to treatment commencement
5
1
4
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PC4. prepare the client and provide suitable protective apparel
5
1
4
PC5. set-up products, tools, equipment and client’s service needs, nail and skin conditions
7
3
4
PC6. carry out client consultation technique to identify the treatment plan and client needs.
7
1
6
PC7. ensure the client and you have understood the treatment objective and plan.
7
3
6
PC8. Perform cleaning of nails to ensure they are free from bacteria.
7
1
6
PC9. Buff and remove the existing product using electric files/ buffer/ traditional filing methods as per refill guidelines
7
1
6
PC10. Perform correct filing technique to achieve desired length and shape
7
1
6
PC11. Dehydrate the natural nail appropriately depending on acrylic/ gel service
7
1
6
PC12. Perform the correct application to refinish the nail with acrylic/ gel system
6
1
5
PC13. Perform buffing techniques correctly and seal to create a high shine finish
5
1
4
PC14. Monitor UV/ LED curing time as per product manufacturer’s instructions
5
1
4
PC15. At the right stage remove surface residue, if required
5
1
4
PC16. Apply polish, if requested by client 5 1 4
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PC17. Finish the nail enhancements to the client’s satisfaction and meet the agreed service plan
5
1
4
Total 100 23 77 6. BWS/N0407 (Perform gel polish application)
PC1. adhere to the health and safety standards laid out by the manufacturer and organization
1
6
PC2. Position self and client throughout treatment to ensure comfort and wellbeing
7
1
6
PC3. Position self and client throughout treatment to ensure comfort and wellbeing
7
1
6
PC4. prepare the client and provide suitable protective apparel
7
1
6
PC5. set-up products, tools, equipment and techniques to suit client’s service needs, nail and skin conditions
7
1
6
PC6. carry out client consultation technique to identify the treatment plan and client needs.
7
1
6
PC7. ensure the client and you have understood the treatment objective and plan.
7
1
6
PC8. Perform cleaning of nails to ensure they are free from bacteria.
7
1
6
PC9. Prepare the nail for gel polish application
9 2 7
PC10. Apply appropriate coats of gel polish to achieve the desired color
7
1
6
PC11. Monitor UV/ LED curing time as per product manufacturer’s instructions
7
1
6
PC12. Seal to create a high shine finish
7
1
6
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PC13. At the right stage remove surface residue, if required
7
1
6
PC14. Finish the gel polish service to the client’s satisfaction and meet the agreed service plan
7
1
6
Total 100 15 85
7. BWS/N0404 (Perform nail art application)
PC1. Adhere to the health and safety standards laid out by the manufacturer and organization
7
1
6
PC2. Position self and client throughout treatment to ensure comfort and wellbeing
7
1
6
PC3. Sanitize the hands prior to treatment commencement
7
1
6
PC4. Prepare the client and provide suitable protective apparel
7
1
6
PC5. Clean the nails to ensure they are free from bacteria
7
1
6
PC6. Set-up products, tools, equipment and techniques to suit client’s service needs, nail and skin conditions
7
1
6
PC7. Carry out client consultation technique to identify the treatment plan and client needs.
7
1
6
PC8. Ensure the client and you have understood the treatment objective and plan.
7
1
6
PC9. Perform cleaning of nails to ensure they are free from bacteria.
7
1
6
PC10. Perform applying false nails or extensions if required.
7
1
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Qualifications pack for Nail Technician
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PC11. Perform nail art application by decorating nails using various methods (coloured polish, gems, glitter 3D embedding, colour blending, marbling, painting and alternative tip shapes. designs painted with an airbrush, either free-hand or using a stencil)
9
2
7
PC12. Promptly refer problems that cannot be solved to the relevant person
7
1
6
PC13. cleaning up and 2dispose the waste in the work area post- service to maintain the health and safety standard Complete the therapy to the satisfaction of the guest in a commercially acceptable time
7
1
6
PC14. Provide after care advise. 7 1 6
Total 100 15 85 8. BWS/N0408 (Perform electric filing)
PC1. adhere to the health and safety standards laid out by the manufacturer and organization
100
3
1
2
PC2. position self and client throughout treatment to ensure comfort and wellbeing
3
1
2
PC3. sanitize the hands prior to treatment commencement 3 1 2
PC4. prepare the client and provide suitable protective apparel
3
1
2
PC5. set-up products, tools, equipment and techniques to suit client’s service needs, nail and skin conditions
3
1
2
PC6. position the electric file and file attachments ensuring safety during use
3
1
2
PC7. select electric file techniques, products and equipment.
3
1
2
Qualifications pack for Nail Technician
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PC8. carry out client consultation technique to identify the treatment plan and client needs.
3
1
2
PC9. ensure the client and you have understood the treatment objective and plan.
3
1
2
PC10. perform cleaning of nails to ensure they are free from bacteria.
5
1
4
PC11. plan and prepare for the electric filing on overlay. 5 1 4
PC12. disinfect the area to be treated and remove any existing nail polish
5
1
4
PC13. perform correct filing techniques to prepare the overlay
5
1
4
PC14. select the suitable speed for the filing techniques .( follow manufacturers instructions)
5
1
4
PC15. move the electric file in one direction across the nail when working
5
1
4
PC16. ensure the file attachment is revolving in the opposite direction to which you are working
5
1
4
PC17. ensure that there is continuous movement of the file
5
1
4
PC18. ensure to Work on the overlay and not the natural nail plate or surrounding skin
3
1
2
PC19. move and position the client’s finger so the rotating attachment is kept flat against the nail
3
1
2
PC20. perform suitable filing techniques to restore and finish the overlay
3
1
2
PC21. create a smooth, even surface on the overlay when finishing
3
1
2
Qualifications pack for Nail Technician
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PC22. leave the free edges of the nail tapered, thin and with a clean edge
3
1
2
PC23. create an even, high-shine finish
3
1
2
PC24. take prompt remedial action where contra-actions occur during the course of the service
3
1
2
PC25. remove and store the file attachments and leave the electric file hand-piece safe
3
1
2
and secure PC26. identify the condition of
the nails and skin and any corrective work to suit the client’s natural nail shape and condition
3
1
2
PC27. maintain the health and safety standard Complete the therapy the satisfaction of the guest in a commercially acceptable time
3
1
2
PC28. Provide after care advise. 3 1 2 Total 100 28 72
9. BWS/N9002 (Maintain health and safety at the workplace)
PC1. Set up and position the equipment, chemicals, products and tools in the work area to meet legal, hygiene and safety requirements
100
10
3
7
PC2. Clean and sterilize all tools and equipment before use 10 3 7
PC3. Maintain one's posture and position to minimize fatigue and the risk of injury
10
3
7
PC4. Dispose waste materials in accordance to the industry accepted standards
12
2
10
PC5. Maintain first aid kit and keep oneself updated on the first aid procedures
15
3
12
PC6. Identify and document potential risks and hazards in the workplace
10
3
7
PC7. Accurately maintain accident reports 10 4 6
Qualifications pack for Nail Technician
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PC8. Report health and safety risks/ hazards to concerned personnel
10
3
7
PC9. Use tools, equipment, chemicals and products in accordance with the salon's guidelines and manufacturers’ instructions
13
3
10
Total 100 27 73 10. BWS/N9003 (Create a positive impression at the work place)
PC1. Maintain good health and personal hygiene
100
8
2
6
PC2. Comply with organisation's standards of grooming and personal behavior
9 6 3
PC3. Meet the organisation's standards of courtesy, behavior and efficiency
5
1
4
PC4. Stay free from intoxicants while on duty
6
1
5
PC5. Wear and carry organisation’s uniform and accessories correctly and smartly
6
1
5
PC6. Take appropriate and approved actions in line with instructions and guidelines
6
2
4
PC7. Record details related to tasks, as per procedure
5
2
3
PC8. Participate in workplace activities as a part of the larger team
5
1
4
PC9. Report to supervisor immediately in case there are any work issues
3
1
2
Qualifications pack for Nail Technician
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PC10. Use appropriate language, tone and gestures while interacting with clients from different cultural and religious backgrounds, age, disabilities and gender
7
2
5
PC11. Communicate procedure related information to clients based on the sector’s code of practices and organisation’s procedures/ guidelines
7
2
5
PC12. Communicate role related information to stakeholders in a polite manner and resolve queries, if any
7
2
5
PC13. Assist and guide clients to services or products based on their needs
4
1
3
PC14. Report and record instances of aggressive/ unruly behavior and seek assistance
4
1
3
PC15. Use communication equipment (phone, email etc) as mandated by your organization
4
1
3
PC16. Carry out routine documentation legibly and accurately in the desired format
4
1
3
PC17. File routine reports and feedback
4
1
3
PC18. Maintain confidentiality of information, as required, in the role
6
2
4
Total 100 30 70