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Helping Customers Realize Business Potential Through Business

Process and IT Transformation

Corporate Overview

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AGENDA

2

Brief About QSPEAR

Key Highlights

Services Portfolio

Technology & Solutions

Detailed – ERP Services

Database Solutions

FMW Services

Qspear Clients

Contact Us

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QSPEAR Consultancy Services (QCS) is a full service, information technology solutions company offering

world class Consulting Services for the implementation of Enterprise Application and Technology

Solutions to help organizations automate business processes to deliver cost savings and increase

productivity, competitiveness and efficiency.

3

Brief About Qspear

To become a world class Information Technology Services Company, helping

customers create exceptional growth and business value through business

process and IT transformation

Vision

To develop and deliver enterprise wide IT solutions at the right price to the

complete satisfaction of every customer, setting the highest standards in

quality, service, reliability and efficiency

Mission

Values

PASSION INTEGRITY

KNOWLEDGE AGILITY

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Qspear – Key Highlights

• Founded in 2012 by Ex-HCL Leadership Team

• 150+ person years of leadership experience

in enterprise applications across

geographies, segments & technologies

• More than 80 employees on Board and Ever

growing team of key application experts with

cross product expertise

• Served more than 40 clients in just 2 years

• Dedicated efforts towards training & skill

development

• Focus on Delivery, expertise and

Commitment with 100% successful deliveries

• Global presence with successful projects all

across the geographies.

PMO - 8

Enterprise Solutions - 35

Cloud Solutions - 12

Technology Solutions - 20

Development - 20

Qspear - Expertise Pool

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Qspear Services Portfolio

Consulting Services

Audit

Solutions Advisory

Implementation Services

ERP

CRM

Primavera

Workforce Management

Integration Services

BPM

SOA

BPEL

Oracle Fusion

Web Services

Support & Enhancement

SLA Bases Support

Version Upgrade

Application Enhancement

Development Services

Java

.net

PHP

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Technology & Solutions

Enterprise

Oracle EBS

Oracle HCM

Oracle BI

KRONOS

Development

Oracle FMW

Oracle ADF

Java, PHP & .Net

Web Developme

nt

Cloud Solutions

Fusion CRM

Fusion Apps

Rightnow

Eloqua

Technology Solutions

Oracle Database

RAC

DR Solutions

R-Man

Manufacturing

E-commerce

Retail

Print and Media

IT and ITES

Shipping

Industry Verticals

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ERP Consulting Services

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Qspear Capabilities - ERP Consulting

Consulting Services

• Define ERP strategy & roadmap for entire organization

• Identify areas for business process automation / define business processes

• Solution advisory / program management

Implementation

• ERP implementation & upgrade as per business requirement / Integration & process

automation / Enhancements /

Transaction reporting

Post Implementation

• Nurture & nourish implemented application as per

customer / compliance needs

• Support services / IT adoption / Additional module

implementation / Roll out

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Project Governance Structure

De

liv

ery

He

ad

Project Plan

Project Delivery

Management Review

Escalations

SP

OC

Single Point of Contact for Operational Issues

Weekly Review

Management Discussions

Escalations

Pro

ject

Te

am

Requirement Gathering

Solution Design

Testing

Support

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Issue is

created in

N-Desk

Incident

New

Developmen

t

Provide

resolution

to User

Raise an SR

with Oracle

Development

Phase

Requirement

Gathering

Close issue &

update in N-

Desk

User

accepts the

resolution

Perform

Testing, UAT

Deployment

on

Production

Issue Tracking Methodology

Priority

wise

SLA

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Ticket Management Tool: NDESK

N-DESK is ticketing based website that is created with the purpose of raising and resolving the issues raised by the client.

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N-DESK Ticket Flow Model

Client – Issue Ticket # as per the Priority, Skills sets

Pending with Consultant

Pending with Client/ Oracle

Resolution Provided

Closed

Weekly SLA Status report is shared

with Client

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Sample - Weekly Status Report Client Weekly Status Report

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Qspear successfully done the EBS module implementation & support in Amarujala Publication

Limited

Client Amarujala Publication

Limited

Industry Publication

Sector Private

Offering EBS Module Implementation

& Support.

Location Corporate Noida, India

Key Challenges

Customization

Integration issues between Oracle ERP and Custom application

Custom Reports

Reconciliation issues

18 Locations – Inter Organization Transaction

Audit Task (Custom application and ERP)

Solution

Developed the Custom Application- Waste Ma age e t for the scrap management and integration with Oracle ERP

OS and Database Migration (Custom & MIS Data) 32 Bits to 64 Bits

Implementation of Fixed Assets module.

Perform the Reconciliation activity and resolved the issues.

Implemented Order to cash cycle in Oracle ERP along with 8 new

reports development.

ERP Support for 18 Locations and user training for new changes

and enhancements.

Developed new Custom reports used for the Audits which has

tremendously saved users time and efforts.

Implemented new solution in HRMS (MEDICLAIM ELEMENT, Salary

Advance Form & Process) and integrated with in-house custom

application.

Case Studies

Key Benefits

Increased operational efficiency.

Streamlined the existing process.

Easy tracking of assets.

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Qspear successfully done the EBS migrations at Multiple locations in UFLEX LTD.

Client UFLEX LTD.

Industry Manufacturing

Sector Manufacturing

Offering EBS application Migration

Location Noida,INDIA

Key Challenges

Complexing in systems.

Not able to match the entries.

Oracle 11i support was about to expire.

Solution

EBS application Migration of two countries Dubai, Mexico

running on two separate 11.5.10 instances on a global single

R12 instance.

CEMLI & Data migration from 11.5.10 instances to R12 instance

Two CRPs prior to GO LIVE

Intellectual knowledge base creation-documentation during

the project implementation phase.

Provided key-user & end-user training throughout migration

phases

Key Benefits

Consolidation of multi country

operations on one single global

instance

Easy maintenance and better controls

Application upgrade to R12

Case Studies

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Qspear successfully done the EBS Re-implementation & support in Usha Breco Ltd

Client Usha Breco Ltd

Industry Travel & Tourism

Sector Private

Offering EBS Re-implementation &

Support

Location Ghaziabad, India

Key Challenges

Lack of User Training

Data Entry for back log for 7 Locations

Ticket Serial number at sale entry

Intercompany Transaction

Custom Reports

Solution

Uploaded back log data for all the modules

Items lot enablement, Custom descriptive flex field and form

personalization provided as solution

Cash Management and intercompany setups provided for inter –

company transactions

Custom reports provided with business required information and

business logos

Key Benefits

Streamlined their processes.

Increased Time saving.

Increased operational efficiency.

Case Studies

Confidential

Qspear successfully done the EBS module implementation & support in Aarti International.

Client Aarti International Ltd.

Industry Manufacturing

Sector Manufacturing

Offering EBS Module Implementation

& Support.

Location Ludhiana,INDIA

Key Challenges

No solution available to manage assets

Gaps in Manufacturing processes

Major differences in COGS

No reconciliation done till date

Not able to match the accounts

Solution

Implementation of Fixed Assets module and uploaded last 18

years assets data as opening.

Qspear provided Customized costing solution in OPM Costing

with oracle standard API.

Qspear provided the solution for reconciliation of half yearly

and yearly Balance Sheet process

Key Benefits

Streamlined their cost process.

Tracking of assets.

Time and efforts saving.

Future ready platform.

Increased operational efficiency.

Case Studies

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DBA PRACTICE

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Qspear Capabilities - Database & Technology

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Qspear Capabilities - Database & Technology

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Qspear Capabilities - Database & Technology

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Qspear – Key Differentiators

Performance

• 11 Year’s of “e ior Experie ce DBA’s

• Oracle Certified DBA’s

• Vide spread technology pool

Flexible and Extensible

• Dedicated DBA pool for 24*7 support.

• Ticketing base issue management.

• Proactive monitoring with alert notification

Reliable

• Satisfied Customers across the globe.

• Streamlined methodologies.

• Success Stories

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DBA Assignment's Journey

2012 •COATEC

•UFLEX

2013 •AMAR UJALA

•AARTI

•PK Online

2014 •OSG

•CNH

•LILLY PULTIZER

•UBL

2015 • SANDHAR

• CPW

• ARIBA SAP

• BRITISH PAINTS

• POWERLINKS

• MMT

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Customer Example: Oracle DBA Support - Overseas Shipholding Group (OSG)

Oracle Compliance review including EBS

DB Platform migration from Unix to Linux

Scheduling scripts for new server

No password policy

Implementation on Oracle Enterprise

Manager Cloud Control

DB file rename issue

Oracle Database 10g,11g support and platform migration

Detailed analysis done of existing all

environments with current licenses and users

DB platform migration from Solaris to Linux including upgrade from Oracle 9i to Oracle 11gR2 and scheduled all backup and remote refresh related jobs

Working on Password policy implementation

Installation of Oracle Enterprise Manager 12c Cloud Control and working on rule generation

Recreation of control file to startup database to resolve dbname rename issue

Solutions

Goals

Challenges

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Customer Example: Oracle RAC DBA Support – LILLY PULTIZER

Oracle 10g and 11g RAC support for

multimode environment

Performance Issues

Database Service load balancing

Oracle RAC Support , RAC Migration

Script automation for high availability of

database including DB health check-up report automation.

Fast effective, affordable solution for today's database management challenges in Standard Edition of Oracle.

Statspack implementation for resolving dev issues

Migration of 3 node RAC

Database services were created on RAC nodes based upon application requirement

Solutions

Goals

Challenges

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Customer Example: Oracle APPS DBA Support – British Paints

ITGC Audit compliance issue

Poorly storage configured

Tape backup issue

Oracle security patches

No password policy in place for EBS

Oracle E-Business Suite DBA Support

Implement the change roll-out process

Establish code migration process

Comply ITGC Audit

Database migration to new storage

Redesign the tape backup policy

Applied the oracle security patches

Configured the password policy

Solutions

Goals

Challenges

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Customer Example: Oracle SOA Admin Support – MakeMy Trip

Frequently Java Heap and perm memory

issue

Performance issues at DB Layer

DB Growth control and no purging at SOA.

Composites deployment manually

Fusion Middleware SOA Admin 24*7 Support

Tuning of memory parameter jvm,perm etc

DB migrated to upgraded h/w

SOA purging done to control growth of db

Scripts written to automate the composites

deployment

Solutions

Goals

Challenges

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FUSIOM MIDDLEWARE PRACTICE

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Oracle Webcenter Portal

• Webcenter Portal Development

• EBS integration with portal

• Creation of personal virtual workspace and employee profile

• Integration with Lotus Notes Calendar and Mail

Content Management

• Implementation of Content presenter templates

• Approval Workflow for content submission

• Inline editing of content using site studio

• Multi-lingual content

Single Sign On and WNA

• Enabling of Windows Native Authentication

• Single Sign on with different applications

• ERP integration

• Multiple Active Directory sub-domain integration as authentication providers in weblogic for SSO

Qspear Capabilities - Fusion Middleware

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SOA & BPM, Data Integration

• Implementation and Support for Application &

• B2B Integration

• Design Business Process Model and Rule Engine

• AIA Product Development

Identity Management

• Security, Governance and Compliance

• Implementation and Migration

• User & Roles Administration, SSO (Single Sign On) and

• Federated SSO

Portal & Content Management

• Administration, Migration and Development Activities

• Integrated Portal and Content Management Services

• Collaboration and Process Automation

Qspear Capabilities - Fusion Middleware

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QSPEAR offers a unique combination of services around Integration & SOA, business process

management, portal & social networking solutions, and content and identity management solutions.

Our Oracle Fusion Middleware (OFM) practice, backed by a set of smart enablers consisting of

frameworks, accelerators and competent resources, ensures enhanced ROI for our clients.

QSPEAR specializes in implementing Fusion Middleware for all domains.

We offer services throughout the design, development, implementation, deployment and support

phases of middleware projects.

Our OFM CoE (Oracle Fusion Middleware Technology Center of Excellence) identifies and suggests

key benefits of fusion middleware allowing enterprises to enjoy the latest technology at greater

speeds while offering them IT cost savings and a better insight into their business.

Qspear – Key Differentiators

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Qspear successfully providing the SOA Admin support

for Make My Trip.

Client UFLEX LTD.

Industry Tours & Travel

Sector Tourism

Offering SOA Admin

Location Gurgaon, INDIA

Key Challenges

Un-stable and Frequently SOA server crash.

DB Growth was going high and it cross 1.4 TB in 2 year

SOA upgrade in clustered environment

No backup and monitoring strategy.

Solution

Applied the SOA interim and bug fix patches to stable the environment.

Tuned the JVM and perm memory parameter to control the frequent

server crash

Successfully applied the SOA purging policy , disabled unwanted audit

option for soap composites to control the DB growth

Upgraded the SOA suite from 11.1.1.7 to 11.1.1.9

Defined the backup policy and written automated backup scripts and

automated monitoring scripts for connection leakage, managed server

crash etc

Key Benefits

Stabled SOA environment and

optimum memory utilization

Controlled DB growth which can

sustain more years

Automated backup and

monitoring environment with

proactive alerts.

Case Studies

Confidential

Integration Solutions provided to RTA DUBAI

Client Dubai Road &

Transport Authority

Industry Transportation

Sector Transportation

Offering Oracle BPM APP

development

Location Dubai, UAE

Key Challenges

Integration of various applications.

Single point of login access within the organization without the usage of

any SSO product.

Solution

Developed the business process management application that the RTA

has created to monitor the performance of the various departments

that come under RTA.

Integrated the application with Siebel system as well as with the

notification management system by consuming the web services of the

involved systems.

Implemented the single sign on by creating the custom weblogic

authenticator.

Key Benefits

Monitoring of the activities across

the various departments.

Effective decision making.

Effective resource management.

Case Studies

Confidential

Integration Solution with SAP for Sonalika International

Client International

Tractors Limited

Industry Manufacturing

Sector Manufacturing

Offering Oracle BPM APP

development

Location Punjab, INDIA

Key Challenges

Integration of the application with SAP system.

Integration of standalone ADF application with business process

management application.

Solution

Developed the business process management application that Sonalika

has created for the management of tours and expenses.

Integrated the application with SAP system by consuming the web

services of SAP in BPM application.

Integrated the ADF application with BPM by calling the built-in APIs of

BPM .

Key Benefits

Complete automation of the tour

management process.

Easy tracking of the requests.

Case Studies

Confidential

I would like to sincerely appreciate your contributions towards the IFFCO Intranet project.

You have been extremely resourceful handling various activities across testing, coordination, go-live preparation, and go-

live support. Your presence was a great source of support for Zafar and I.

Thanks for your efforts so far and look forward to your continued support Head IS – Customer Centricity & Human Capital , IFFICO Dubai

We ere ery happy ith the Qspear tea o the project, a d the part ership forged ith Qspear Co sulti g “er ices overall. For Oracle FMW development & integration Services, Qspear would be our top choice and we are looking forward

to ork together for future projects CEO of a leading SAPCLE company

Co gratulatio s o the successful i ple e tatio ork do e for the Fusion CRM implementation phase 1. The hard

work done by the team is highly appreciated and we would like to recommend you for future CRM implementations.

Leading Manufacturing Firm – India

Co gratulatio s o the successful i ple e tatio ork do e for the Multi Time Zone functionality on the Multi

Organizational Structure and physical server. We could not do it internally and neither could many of the bigger

consulting firms. Even many rounds of escalations and technical assistance requests with Oracle could not give results. It

is an achievement which Qspear as an organization should be proud of.

Leading Packaging Firm - India

Client Accolades

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Qspear – Few Prestigious Logos

Enterprise Solutions

Development Services

Technology Solutions Cloud Solutions

Confidential

India

Qspear Consultancy Services

B-26 , Sector 8

Delhi – NCR Region

NOIDA – 201301

Tumul Maheshwari

E : tumul@qspear.net

M : +91 9971740210

USA

Qspear USA, Inc.

3340 Red Ash Cir

Oviedo

Florida - 32766

Vipin Goyal E : vipin.g@qspear.net

M : +1 386 547 2754

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