April 2014 Company Presentation

QSC AG at a glance

•  QSC AG, Cologne, is one of the leading SME providers of ICT services in Germany

•  QSC offers business customers and marketing partners an extensive range of ICT services and cloud services developed in-house for a wide range of applications

•  QSC has its own cutting-edge network infrastructure as well as TÜV and ISO-certified data centers in Germany

•  QSC AG is listed on the TecDAX and employs a workforce of some 1,700 people across Germany

•  The Management Board of QSC AG comprises Jürgen Hermann (Chief Executive Officer), Barbara Stolz and Henning Reinecke

2

QSC AG: Facts & figures

•  Revenues 2013: € 455.5 million •  EBITDA margin 2013: 17.1 percent •  Employees: approx. 1,700 •  Company locations: 12 •  Headquarters: Cologne Vision for 2016: •  Revenues: € 800 million to € 1 billion •  EBITDA margin: 25 percent •  Free cash flow: € 120 ‒ 150 million

3

QSC: Extensive ICT services for enterprises

4

•  30 years’ consulting experience •  High implementation expertise •  Vast SAP and Microsoft expertise

•  IT and data center services •  Compliance with the strict German data protection regulations

•  Network-based voice and data communications •  Networking of sites (VPN) •  Mobile business processes

•  Software as a service •  Infrastructure as a service

Hamburg

Bremen

Hanover

Oberhausen Leipzig

Dresden

Berlin

Cologne (Headquarter)

Data Centers

QSC AG locations

StuttgartNuremberg

Munich

Frankfurt / Main

Focusing on German SMEs since 1982

•  Local presence: All QSC data centers and sites are located in Germany

•  German business customer support and more than 30,000 satisfied customers

•  QSC’s own cutting-edge voice and data infrastructure coupled with our own data centers form an outstanding basis for: •  All voice and data communications

at the workplace •  End-to-end quality •  Secure cloud services in Germany

5

QSC offers the highest data security…

•  As a German company, QSC complies with Germany’s strict data protection regulations

•  QSC has TÜV und ISO-certified data centers in Germany

6

…end-to-end-quality and clear responsibility…

7

German high-end data centers

Own voice-data network ICT services

…and cloud services “Made in Germany”

8

QSC’s own network and data center infrastructure

The QSC cloud platform Platform Infrastructure

Workplace of the future M2M

In-house developments

Strategic IT alliances

In-house developments

Partners from science

and industry

Three segments sell our ICT services

9

Telecoms Cloud Outsourcing Consulting

Customized ICT services for companies with more than 500 employees

Standardized ICT services for companies with 10 to 500 employees

Preliminary products for resellers

Segment

Direct Sales (B2B)

Indirect Sales (B2B2B)

Resellers (B2B2C)

Direct Sales (I)

Telecoms

•  Provision of custom broadband infrastructures via IP-VPN suited to the needs of the entire corporate communication •  Cooperation with certified partners in

200 countries •  24/7 helpline in Germany

•  Integration of Internet, fixed-line and mobile telephony

•  Efficient and flexible voice telephony solutions ‒ from traditional telephony to cloud-based telephone systems

•  Flexible end-to-end service level agreements

•  Custom service packages for support

10

Direct Sales (II)

Cloud & Outsourcing

•  More than 10,000 m2 TIER 3+ data center space in Germany, more than 100 Gbit/s network connections

•  Planning, implementation and operation of efficient data centers to meet our customers’ needs

•  Modular, high-availability housing solution for a fail-safe housing and connection of servers and IT systems

•  Operation of SAP and Microsoft solutions, outsourcing of individual areas or the entire IT

•  Hosting, storage und server services: Cloud, dedicated and virtual servers

11

Direct Sales (III)

Consulting

SAP •  More than 250 dedicated SAP

experts •  Certified as SAP Gold Partner •  More than 250 successful

implementation projects

Microsoft •  200 dedicated Microsoft experts •  Microsoft Gold Certified Partner •  More than 50 successful

implementation projects •  Implementation of Microsoft services

such as private cloud services, communication & collaboration services, desktop services

12

Indirect Sales (I)

Telecoms

Internet •  DSL access of up to 20 Mbit/s •  Wireless Local Loop (WLL) of up to

100 Mbit/s •  Preliminary SDSL and voice

services for the business customer sector

Telephony •  IP telephony – from desk to the

entire telephone system •  Mobile telephony for business

customers VPN •  Virtual Private Network (VPN) based

on MPLS/VPLS technology 13

Indirect Sales (II)

Cloud & Outsourcing

Cloud Services •  Services for the virtual cloud

workplace (QSC®-tengo) •  Collaboration services for business

customers •  Network measurement system from

the cloud (QSC®-Analyzer)

Data center services •  Housing of servers and IT systems in

QSC data centers

14

Reseller

TK & Cloud

•  Preliminary ADSL2+ services for the private customer market (1&1, congstar, Tele2)

•  Preliminary voice services for cable network operators

•  Cloud services for private customer marketing

15

Reference  Customers  –  Retail  &  Consumer  Goods

16

Iwan Budnikowsky

GmbH & Co. KG

EDEKA ZENTRALE

AG & Co. KG

MDM Münzhandelsgesellschaft mbH & Co.

KG

Tchibo GmbH Theo Wormland GmbH & Co. KG

Imperial Tobacco Limited

Reference Customers – Banking & Insurance

BITMARCK Holding GmbH

Raiffeisen e-force GmbH

Techniker Krankenkasse

Reference Customers – Energy & Public Sector

Amprion GmbH Cofely Deutschland

GmbH

Vereinigung der Fernleitungsnetzbetreiber Gas e.V.

GASCADE Gastransport

GmbH

GASPOOL Balancing

Services GmbH

Gasunie Deutschland

GmbH & Co. KG

Gastransport Nord GmbH

Storengy Deutschland

GmbH

SWN Stadtwerke Neumünster

GmbH

17

Reference  Customers  –  SAP

Amprion GmbH Iwan Budnikowsky

GmbH & Co.KG

Cofely Deutschland

GmbH

EDEKA ZENTRALE

AG & Co. KG

Harry-Brot GmbH

MDM Münzhandelsgesell-

schaft mbH & Co. KG

SportScheck GmbH

Storengy Deutschland

GmbH

Tchibo GmbH Imperial Tobacco Limited

Reference Customers – Professional Services

Amprion GmbH Gasunie Deutschland

GmbH & Co.KG

Tchibo GmbH Techniker Krankenkasse

Imperial Tobacco Limited

Reference Customers – Customer Service

Gasunie Deutschland

GmbH & Co.KG

Storengy Deutschland

GmbH

SWN Stadtwerke Neumünster GmbH

Tchibo GmbH Imperial Tobacco Limited

18

Reference  Customers  –  Housing  &  DC  Services

ad pepper media GmbH

Computec Media AG

DATEV eG easycash GmbH LEO GmbH StayFriends GmbH

united-domains AG

Imperial Tobacco Limited

Reference Customers – WAN/TC

Deutsche Post AG

DRK-Landesverband Nordrhein e.V.

Germania Fluggesellschaft

mbH

Infoscreen GmbH

meetyoo conferencing

GmbH

n-tv Nachrichtenfern

sehen GmbH

Reference Customer – tengo

Vereinigung der Fernleitungsnetz-betreiber Gas e.V.

Visit us qsc.de blog.qsc.de

xing.com/companies/qscag facebook.com/QSCAG

twitter.com/QSCAGPresse youtube.com/qscgermany

19