qendra ten – municipality of tirana thursday, 12 february 2015

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WELFARE - DAY “Promoting Social Business” COOSS Marche’s experience as Social Business Qendra TEN – Municipality of Tirana Thursday, 12 February 2015 Speaker: Luca Bordoni VET&R Department of COOSS Marche

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Page 1: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

WELFARE - DAY“Promoting Social Business”

COOSS Marche’s experience as Social Business

Qendra TEN – Municipality of Tirana

Thursday, 12 February 2015

Speaker: Luca BordoniVET&R Department of COOSS Marche

Page 2: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

Italian Constitution, art. 41

“Private-sector economic initiative is freely exercised…”

Page 3: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

Social enterprises’ impact in Italy

It is estimated that there are roughly 35,000 social enterprises in Italy that fully meet the criteria laid out by the EU operational definition, representing 0,8 per cent of the total business population.

Page 4: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

Definition of social enterprise according to Italian law

Social enterprise are…

“innovative private initiatives established by volunteer groups

with the aim of delivering social services or facilitating the

integration of disadvantaged people in the labour market”.

Page 5: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

Definition of social enterprise according to Italian law

In general, this type of organisation has the following features: private; non-profit; performs a socially useful economic activity (production or

exchange of goods and services); has purposes of general interest.

Page 6: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

Italy is one of the few countries with a law on social cooperatives (legal form): Law no. 381/1991

…and a law on social enterprises (legal status): Law no. 155/2006

Page 7: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

Law no. 381/1991with the Act on Social Cooperatives approved in 1991 these initiatives obtained their own distinct legal identity.

The law distinguishes between social cooperatives providing social, health and educational services (defined by law as type A social cooperatives) and social cooperatives integrating disadvantaged persons into jobs (type B social cooperatives).

Page 8: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

Law no. 155/2006In order to promote pluralism in the production of social utility goods and services and a diversification of sectors of activity, a legal category of ‘social enterprise’ was introduced in 2006 with the adoption of the Law on Social Enterprises.

This law provides a legal definition of social enterprise and specifies the criteria that an organisation must comply with in order to be legally recognized as a social enterprise

Page 9: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

Requirements necessary to become Social Enterprise

The requirements that you must meet in order to submit a formal application are:

the enterprise must be a private non-profit organization; the object of the company must cover the supply of goods or

services socially useful; the percentage of revenues derived from the main activity

shall not be less than 70%.

Page 10: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

Networks and mutual support mechanisms

In Italy, social cooperatives often group together in local consortia to be effective in the market place.

The consortia are in turn linked together in national federative bodies.

Page 11: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

Private company

health and care, social, training and educational

services

born in 1979

about 2.500 partners-employees

residential homes, daily centers, kindergartens

elderly, disabled, youths at risk and disadvantages people

Where is COOSS?

Jesi

We’re a Non-Profit Social Cooperative

AnconaFano

FermoMatelica

San Benedetto

Page 12: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

The aim of COOSS MARCHE (source : COOSS Marche’s Statute)

The main aim that the cooperative pursues is “the general interest of the community to promote human and social integration of citizens, through the management of social and health services, care and education”, in accordance with art. 1 of Law no. 381/91.

The Cooperative also aims to provide employment continuity to the associated workers and to contribute to their economic, social, professional improvement through an associated management of the company.

Why COOSS Marche is a social enterprise?

Page 13: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

We are a social cooperative which strives for care, assistance and promotion of the individual.

We recognize to each of us the fundamental right to have a fair quality of life.

For us, every person is unique. We are convinced that the peculiarity of each person is a treasure, to be protected and highlighted.

We are involved in social, healthcare, welfare and education services.

We have always been interested in research and training, as well as in the integration and social contribution in the territory, in order to secure a job for our associates.

“at the heart of our Coossmos is YOU”

Page 14: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

ECONOMIC

BUSINESS DIMENSIONS of COOSS Marche

SOCIAL

GOVERNANCE

Page 15: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

ECONOMIC

BUSINESS DIMENSIONS of COOSS Marche

There isn't any maximization of the profit

There isn't any profit sharing among associated

Incomes are reinvested within the company and become part of the equity contribution

Page 16: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

In 2013, COOSS turnover, was more than 50 ML of EUR

2013

Registered capital amount to 31/12/2013 € 6.505.450

% variation compared to the last financial cycle

+11%

ECONOMIC

BUSINESS DIMENSIONS of COOSS Marche

Page 17: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

BUSINESS DIMENSIONS of COOSS Marche

ORGANISATION CHART

GOVERNANCE

Page 18: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

BUSINESS DIMENSIONS of COOSS Marche

SOCIAL

Employment relationship

associative and mutualistic

The legal position of the associated is configured as “associated worker”

Page 19: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

We’re a Non-Profit Social Cooperative

Services provided by COOSS residential or home-based services for elderly people;

assistance, rehabilitation and educational services for disabled people, at home or within facilities;

assistance and care for people in specific psychic conditions, and for their families;

childhood services (nursery schools, kindergartens, childhood center, etc.);

services for addicted people, in collaboration with public bodies and the Regional Health Agency;

Page 20: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

We’re a Non-Profit Social Cooperative

Services provided by COOSS services supporting social inclusion and knowledge of

young people;

integration centers for migrants, apartments for asylum seekers and refugees, and language courses and specific professional training courses;

specific social/assistance/healthcare services for new kind of poverties;

Guidance and employment services for youths.

Page 21: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

We’re a Non-Profit Social Cooperative

Specific services for youthsdaycare and recreational center for children;

aggregation center for youths;

activities preventing school dropout and bullying;

service to support children in carrying out school homework;

street unit for disadvantaged youths;

youth guarantee center certified by Region.

Page 22: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

COOSS staff

2012 2013

N. % N. %

Associated workers 1.921 89% 1.918 88%

Employees 239 11% 251 12%

Total 2.160 100% 2.169 100%

2013

N. %

Women 1.872 86%

Men 297 14%

Total 2.169 100%

Employed

Gender distribution

Page 23: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

COOSS staff

2013

N. %

Open-ended contract 2.023 93%

Fixed-term contract 146 7%

Total 2.169 100%

2013

N. %

Under 30 213 10%

31-40 707 33%

41-50 718 33%

Over 50 531 24%

Total 2.169 100%

2013

N. %

Women 1.872 86%

Men 297 14%

Total 2.169 100%

Employed age

Type of contracts (duration)

Type of contracts (amount of hours)

Page 24: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

COOSS staff profiles home carers social educators; socio-health operators; nurses; auxiliary personnel chefs and chef assistants coordinators of facilities physiotherapists; psychologists; psychiatrics; social assistants; entertainers for elderly; administrative personnel; researchers; trainers; others.

Page 25: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

COOSS staff training

2013

Hours Participants Hours/Part

Elderly area 708 71 9.9

Disabled area 2.629 132 19.9

Childhood and Teenage area 1.383 61 22.7

Work safety area 3.612 295 12.2

Adult disadvantage area 306 27 11.3

Other areas of training 1.440 52 27.7

Total 10.078 638 15.8

Internal training areas

Page 26: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

We’re a Non-Profit Social Cooperative

2013

Elderly people 51,17%

Disabled people 20,15%

Childhood and teenage years 18,77%

Mental health 7,87

Disadvantaged adults 2,03%

Total 100%

Turnover distribution for user type:

Page 27: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

The MISSION: Users

3001 Elderly

2165 Disabled People

2074 Young People

70 Adults with Particular Needs

>7000

1234

Page 28: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

inquiries

analysis

development / test / provision of specific

solutions2012: Research Organization - National Research Registry of the MIUR study and prevention of social phenomenonProjects Design and Development (EU-National-Regional-Local)

2002: VET Agency certified by Marche Regionprovider of vocational, higher, continuous training services and courseseducation and social-health fields (and more)

RESEAR

CH and

TRAINI

NG

depart

ment

Since 1993 it works on thesocial needs of population by:

RESEARCH Area

VETArea

Page 29: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

over twenty years of experience in European projects and vocational training, it has promoted and joined thematic, structural and cross-border programmes, it has developed and strengthened important networks and partnerships.

the main programmes where COOSS participated are: LLP, IPA, EIF, ESF, DAPHNE, EQUAL, FP5, FP6. FP7

and now … Erasmus Plus and H2020

RESEAR

CH and

TRAINI

NG

depart

ment

RESEARCH Area

Page 30: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

AWM (IPA Adriatic CBC/2°call for ordinary project proposals). Developing and Integrating the Welfare Systems toward a Welfare Mix System Locally Managed in the Adriatic Area

Diversities@Work (Erasmus+/Strategic Partnerships for VET). Reducing LGBT Discrimination and Improving Diversity in Workplace. Counselling and Training Tools for Enterprises

EAN (Daphne III). European Antibullying Network

RESEAR

CH and

TRAINI

NG

depart

ment

RESEARCH Area

Some EU projects

for youths and

employment

Page 31: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

WORK HARMONY (LLP/LdV/TOI). Organisational Model and Methodology for Promoting the Conciliation of Worker’s Professional and Personal Lives in Enterprise.

IGTrain (LLP/Grundtvig/Multilateral). Intergenerational Transfer of Knowledge on the workplace

OPC-SFC (LLP/LdV/TOI). Development of key competences in the vocational training: Key pedagogical tools - the behavioral know-how for the working inclusion

RESEAR

CH and

TRAINI

NG

depart

ment

RESEARCH Area

Some EU projects

for youths and

employment

Page 32: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

3. the long years participation into the design of several ICT prototypes

and Assistive Technologies

1.the nature of social

enterprise providing services for people in need

2.the gained long-standing

experience in the development

and management processes of EU

projects

USERS’ CENTRED MODEL

for the management of project activities, in particular for what concerns the collection of

confidential data and information

Page 33: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

In 2002 COOSS has became VET Agency certified by Marche Region as provider of vocational, higher and continuous training services.

The training services designed by the Department concern qualification and professional specialization paths in education and social-health fields.

The qualifications are established by Marche Region and exploitable in the labor market.

RESEAR

CH and

TRAINI

NG

depart

ment

VET Area

Page 34: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

Guidance and employment agency for youth

COOSS is certified by Marche Region as private job placement agency

EU Youth Guarantee schemes: actions and measures devoted to young people aged 19-30

COOSS

information, guidance and counseling drafting curriculum vitae traditional traineeship and social

traineeship within social organisations apprenticeship VET courses school reintegration

Service

s

provided

Page 35: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

Guidance and employment agency for youth

This service leads COOSS to arrange the Youth Employment Desk with the objective to accompany young people in the definition of a professional projects.

The service relies on the support of the Department of Research and Training.

COOSS

Page 36: Qendra TEN – Municipality of Tirana Thursday, 12 February 2015

For more nformation:

Luca [email protected]

[email protected]

www.cooss.it/en

Cooss Ricerca e Formazione

Thank

you fo

r

the

attent

ion

!!!