Qatar National Library

Content Pro, Encore and Millennium integration

MENA-IUG 2013

Krishna RoyChowdhury & Amr El Masry

Qatar’s aspiration

Qatar Foundation helps to build the knowledge-based economy. Qatar National Vision 2030 strengthens the need that its people can participate fully in economic, social and political life

To reach a knowledge-based economy, Qatar’s population must become fully information literate and able to find and handle all information and knowledge needed, no matter if it is easy accessible or hidden in the deep web. Libraries are the key to this goal.

Qatar needs a strong source to access to the World's knowledge in Qatar and to contribute Qatar’s heritage to the World ‘s knowledge: the Qatar National Library - QNL

Mission and Vision of QNL

Mission Statement

The National Library’s mission is to spread knowledge, nurture imagination, cultivate creativity and preserve the nation’s heritage for the future.

Vision Statement

Bridging with knowledge Qatar’s heritage and future.

QNL and Qatar’s 2030 four pillars

1. Human Development: QNL supports education on all levels through providing free access to the world’s knowledge and train Qataris with information literacy to better manage the multiple challenges of globalization and realize their potential in an information society

2. Social development: QNL will help to preserve the country’s national heritage and work closely with families, to foster heritage knowledge. QNL will provide special reading and learning opportunities to empower Qatari women.

3. Economic development: QNL provides access to international databases of information and knowledge to ensure the competitiveness in the local and global business environment and support the development of a diverse knowledge economy

4. Environmental development: QNL will support distribution of environmental knowledge through activities for young and old, and provide information about international research and development.

QNL collections and services

1. 1.2 Million Printed books

2. Over 500,000 E-Books

3. E-Journal and article databases in Arabic and English

4. Rare Heritage collection includes rare manuscripts, books, Maps, journals and objects

5. Archive of Qatar websites and information about Qatar

6. Digitized data from India Office records on Gulf from British Library

7. Services to Children and Teens

8. 300 + Public computers

9. Qatar digitization center for 2D and Audio-visual.

QNL branch libraries

1. TII – Translation and interpreting institute - Hamad Bin Khalifa University.

2. Dar Al-Kutub main library and 5 public library branches (the old Qatar National Library)

Acquisition Cataloging Circulation Serials ERM ILL Reports Program registration Administration Web OPAC

WAM (Web Access Management) CASE WebBridge PathFinder Pro Encore Synergy Content Pro

QNL Millennium modules

QNL Millennium system

Millennium ILS and Encore was installed in 2010 and implementation of the Millennium in several phases.

Temporary hosted at III Data Center in California, USA Installed on OS Linux

Migrated to Meeza Data Center in 2013 Installed on Oracle Sparc server on Solaris10

Migration Nightmare

Under estimation of platform change by III migration team. Poor project management Under estimation of bandwidth management (files

synchronization) Problems with Arabic indexing (keep breaking) Problems with Online user registration (Arabic interface) MARC import didn’t work for more than 2 months. QNL had to

install records via Telnet SSL certificate error Web Access Management (WAM) problem Arabic Encore issues 2 years delay of Sierra migration

Encore Synergy and Portfolios

QNL decided to cancel Research Pro subscription and move to Encore Synergy

Encore Synergy integrates online article discovery with local catalog results and provides previews of the top articles from within the catalog results view.

Encore IP address was sent to all QNL subscribed publishers

Encore Synergy

• Encore Synergy up to 30 sources and organized in 10 Portfolios.

• Possible to purchase more than 30 sources

• QNL added Proquest Central as a single source, so it allowed us remove some of the other ProQuest databases from consideration. We also added other ProQuest Subject Areas.

• QNL has more than 54 databases so far. Work in progress to add more databases in portfolios

• Arabic databases and non-mainstream databases are not available in Synergy - purchase new connectors

Encore Synergy

Encore Mobile enables you to apply familiar Web searching techniques to find library materials using your iPhone or Android mobile device.

QNL mobile site: elibrary.qnl.qa/iii/mobile

Encore Mobile

Encore Administration and Configuration

You can optimize Encore for your library with the following administration, configuration, and customization functions

• Configuration of Firewall• Setting Up or Renewing SSL for Encore• Using the Administration Application• Promoting a Record's Relevance• Configuring Custom Encore Search Tools • Thanks to Ryder Gaddis – Encore GURU

Content Pro : Digital Asset Management Repository

•Why Content Pro ---- QNL has more than 5000 digitized content and more to come

•Benefit of using Content Pro ---- III product --- subscription ---- Installed on Encore Server ---- Arabic interface and indexing – promised but not delivered more than 2 years ---- Free harvesting in Encore

Content Pro

Content Pro is an OAI-PMH compliant digital repository.

The Content Pro repository has a hierarchal structure so that it can reflect the relationship of information in your collections. It can be designed to reflect your institution's organizational structure and can be reconfigured at any time.

http://elibrary.qnl.qa/iii/cpro

Arabic Encore implementation challenges

Before After

Arabic Encore implementation challenges

Search Results - Before

Arabic Encore implementation challenges

Brackets are not shown in proper way – Before:

Arabic Encore implementation challenges

Self Registration page– Before:

Proxy ErrorThe proxy server received an invalid response from an upstream server.The proxy server could not handle the request POST /selfreg. Reason: Error reading from remote server

Arabic Encore implementation challenges

Self Registration page - After:

Arabic Encore implementation challenges

Language drop-down menu in advanced search - Before

Arabic Encore implementation challenges

Save to list OR send by email - Before

Arabic Encore implementation challenges

Bracket in facet search - Before

Arabic Encore implementation challenges

Available online - Before

Arabic Encore implementation challenges

Library use only - Before

Arabic Encore implementation challenges

More Resources - Before

Arabic Encore implementation challenges

Collection drop down menu - Before

Arabic Encore Mobile implementation challenges

Thank You