Salary update - Q3 2012

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Quarterly salary updateYour very own quarterly review of advertised salaries across the UK

Q32012

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Sales

“Welcome to our first quarterly report on salaries. This new report will look in detail at salaries across the country, assessing how salaries differ between different roles and across various UK regions.

“Looking back over quarter three, advertised salaries have been largely holding firm according to mysalarychecker.com*. Advertised pay rates for temporary roles have hardly changed and there is some good news for job hunters as the numbers of permanent roles on offer are showing signs of increasing.

“Average salaries for permanent general staffing roles declined modestly last month. We will get a better sense over the coming months if the slight decline in salaries is the start of a bigger trend.”

A word from Steven Kirkpatrick, Managing Director at Office Angels

“We tell job seekers that it is important to think about how much money they are worth when looking for a new role. While salaries vary from job to job, our salary update is a useful indicator of what candidates can expect based on their role and location.

“While there are many factors to consider when going for a job – career potential, the company’s reputation, culture, benefits and people – salary is still the most important thing for many people. If you feel you are worth a higher salary for an advertised role, there are a number of steps you should take.

“First, you should take an honest look at your skills, experience, position and industry and – with these factors in mind – how much you feel you should be taking home. It is important that you can show

how the skills and experience you offer corresponds with your desired salary.

“Thorough research of the company will give you an idea of how flexible you can expect your prospective employer to be. Once you are in the interview room, you should take a balanced approach – emphasise that your expectations are negotiable. This will show your employer that

you are ambitious but realistic and enthusiastic about the role.”

How to earn what you deserve: Steven Kirkpatrick

Top 5 jobs in demand this quarterOverall general staffing salaries

Administrator

Telesales

Secretary

Customer ServicePerm-0.44%

►

Perm-0.21%

►

2012 2011

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Almost all areas of the UK have seen a modest increase in salaries across most roles. The East Midlands has enjoyed a large increase in salaries for administrators (+3.4%), while the South West has seen the most convincing increase in salaries for customer service roles. Salaries for sales advisors are up across the country, though with large variations: increases of +3.8% across the East Midlands and +2.9% in the South East, in contrast to just +0.1% in Yorkshire. The biggest negative change was in East Midlands, with salaries in retail down -0.7%.

Salary change by region

Administrator

Retail ReceptionistCustomer service

Sales advisorTelesales

South West

LondonSouth East

Wales East

West Midlands East Midlands

North West Yorkshire

Scotland

2.0% 1.6%

1.7%

3.4%

1.6%

0.4%

0.6%

2.6%

0.8%

0.8%

1.1%2.2%

2.5%

0.5%

1.3%

2.2%

1.1%

0.4%

-0.4% -0.4%

-0.4%

3.3%

0.1%

2.4%

2.9%

-0.7%

1.8%

2.7%

1.5%

-0.1%

0.2%

0.2%

1.7%0.2%

0.1%

3.7%

2.9%

2.9%

2.2%

2.5%

1.3%

0.5%

2.3% 1.8% 2.4%

1.7%

0.4%

0.0%

1.1%2.2%

0.7% 1.3% 0.9%

1.6%0.9%

1.5%

0.4%

0.9%

1.2%

0.6%

2.0%

1.1%

2.0%

1.2%

0.7%

-0.1%

North East

Average salary by region is weighted according to the size of the region and number of roles available

Advertised salaries July - September 2012

Change in permanent salary by month across quarter July

August

September

Administrator

5

10

15

20

25

30

Customer service

Office manager

Receptionist Secretary PA Retail TelesalesSales advisor

£19,

211

£19,

235

£19,

239

£17,

453

£14,

830

£28,

495

£21,

250

£28,

506

£16,

412

£16,

698

£19,

966

£17,

476

£14,

831

£28,

607

£21,

301

£28,

583

£16,

443

£16,

750

£19,

967

£17,

536

£14,

892

£28,

662

£21,

380

£28,

612

£16,

515

£16,

779

£20,

014

Salaries across the UK

“Over the past quarter, we have seen a steady increase of roles within the financial sectors, especially those working with payroll and accountancy firms, eg role of part-qualified accountant.

“We are seeing roles within the insurance sector increasing.

“In our part of the South East, we are seeing a greater number of roles within technology, especially a need for web designers, reflecting an increased investment in digital content.

“Roles that demand a language are on the up, as are supply chain roles within manufacturing.

“Salaries are largely holding firm. In fact, salaries are broadly the same as they were in 2008”.

Nicola Hamley - Principal Consultant at Office Angels, Ashford, Kent

“The last three months have been a challenge in central London due to the Diamond Jubilee, Olympics and Paralympics. Many clients took advantage of the unique summer to enjoy the events or to take annual leave resulting in many clients putting their recruitment processes on hold.

“We have seen opportunities for job hunters starting later on in the year with many businesses forward planning.

“Salaries have remained static. Following the end of the summer events, recruitment has picked up significantly and the months ahead are shaping up to offer a variety of opportunities for job hunters”.

Andrew Morris - Senior Branch Manager at Office Angels, Oxford Circus, London

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*Using the latest technology available mysalarychecker.com gathers salary data from millions of job postings, which have been listed on a range of job boards, recruitment agencies and corporate websites.

mysalarychecker.com is operated by our parent brand Adecco Group UK & Ireland.

Salaries across the UK Looking forward to the next quarter - how salaries and vacancies are likely to change

“Aberdeen is a particularly healthy recruitment market, with companies in the oil and gas industries advertising higher salaries for PA, secretarial and administrative roles than in previous years.

“Recruitment across Scotland declined slightly during the July – September quarter, but figures were higher than the same quarter in 2011.

“We are already seeing recruitment pick up in the next quarter: we have handled uncharacteristically advanced requests with candidates being offered permanent positions starting in November and December.

“Salaries across Scotland in 2012 have been consistent with those advertised in 2008.

“We are seeing contractual work for large numbers of temporary workers – typically 30-40 workers – across Scotland, particularly in banking and financial services. We find these organisations offer consistent pay rates.”

Siobhan Reilly - Senior Manager at Office Angels, Livingston, Scotland

“The high demand for candidates already being seen in Scotland is likely to spread throughout the UK in the next quarter. We are forecasting a positive outlook for retail roles in particular, as organisations will look to boost their staff around the busy Christmas period.

“In line with this, we are likely to see wage inflation over the next quarter across all sectors, as organisations battle it out for the best talent.

“To ensure candidates are adequately equipped to take advantage of all opportunities available in 2013, during the next quarter we advise looking at what you can offer to a potential employer, in terms of your skills and experience, and how this could be improved in the long term”.

Steven Kirkpatrick - Managing Director at Office Angels

“Yorkshire is a relatively healthy recruitment market, with Leeds benefitting from roles in finance, media and property.

“Recruitment in Leeds and surrounding areas is on par with 2011 for quarter three in terms of volume; however the average salary range for permanent roles has increased by £3-4k per annum.

“We have seen a rise in adhoc requests that would generally be handled by more specialist agencies – such as reprographic field sales executive and production supervisor.

“Temporary roles continue to be economy-led with assistance in legal, namely civil and family sectors, along with property rental and facilities. Despite the new legislation on AWR (Agency Worker Regulation), it’s pleasing to see a consistent demand for temporary workers”.

Pauline Emmott-Royston - Principal Manager at Office Angels, Leeds

“The recruitment landscape in Newport - and Wales more widely - is healthy, with businesses showing a consistent demand for committed candidates.

“Advertised salaries for both temporary and permanent roles in Wales are holding firm, indicating economic stability.

“During the last quarter – July to September – we witnessed a surge in demand for temporary staff amongst our clients in Newport and Wales more widely, in contrast to the rest of the UK.

“The market for permanent candidates is also buoyant, particularly in the manufacturing sector. manufacturing and logistics organisations are moving into Wales and looking to fill a variety of roles from senior administration to logistics coordination”.

Kim Partridge - Branch Manager at Office Angels, Newport

Salary update - Q3 2012

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