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Page 1: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Q2 2017 Business Rolldown

Page 2: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region

2,750

USD mil

VONB(Value of New Business)

Growth

28%

5,123ANP(Annualised New Premium) 31%

3,981mOPAT(Operating Profit After Tax) 15%

Final Dividend

per Share63.75

HK cents 25%

Page 3: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

2015 (RM mil) Growth Rate2016 (RM mil)

ANP 1,127 1,407 25%

VONB 664 815 23%

TAKAFUL ANC 162 239 47%

OPAT 1,043 1,107 6%

AIA Malaysia’s Growth FY 2016Continued Outperformance

MOST reporting: ANP excl. PRS & GI, VONB exl. GI only

Page 4: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

AIA Malaysia’s Agency Growth FY 2016Continued Outperformance

ANP Growth VONB Growth

Agency 30% 26%

11% GI Agency 122%

CS Agency 19% 15%

PRS Agency 29% 1%

MOST reporting: ANP excl. PRS & GI, VONB exl. GI only

Takaful Agency 90% 76%

Page 5: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Conventional Life & Family Takaful (Individual)

Market Share and NB ANP in YTD Q4

Page 6: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Total Individual Life & Group Business

Market Share and NB ANP in YTD Q4

Page 7: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Family Takaful (Individual & Group)

Market Share and NB ANC in YTD Q4

Page 8: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

VISION 2020: Where we want to be?

Page 9: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Quality Recruitment

NEW AGENT

ONBOARDING

AIA MDRT

ACADEMY

4 DAYS

60 Hours FUFT

(1st 90 Days)

Training Allowance

Page 10: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Training Allowance

Quality Recruitment

NEW AGENT

ONBOARDING

AIA MDRT

ACADEMY

4 DAYS

60 Hours FUFT

(1st 90 Days)

Starting

1 March 2017

Page 11: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Productivity Enhancement

Page 12: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

8 cases/month

Driving 8 Cases Per Month• Drive to achieve higher case productivity

• Achievers will be recognized as “8 Apps Club” member

• Regional recognition/celebration platform

Regional

Awards &

Recognitions6 Cases/Month

8 Cases/Month

3 Consecutive Quarters

@ 8 Cases/Month

Page 13: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Driving 80% Activity Ratio Per Quarter• Drive to achieve higher agency activity ratio

• Achieving leaders will be recognized as “AR80 Club” member

• Regional recognition/celebration platform

80% Activity Ratio

Regional

Awards &

Recognitions60% AR/Month

80% AR/Month

3 Consecutive Quarters

@ 80% AR/Month

Page 14: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Driving NEW and EXISTING MDRT• Support & funding for MDRT development

• Reward & recognition of MDRT Builders

• Recognition of repeating MDRT qualifiers

• Regional recognition/celebration platform

New & Existing MDRT

Page 15: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

AIA Vitality

Page 16: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

AIA Vitality - Where You Stand Now

16Notes: Q1 2017 Captured ANP as at 15 Feb 2017

SOUTHERN

Attachment rate:

ALL / Cancer360

/ Signature34%

Best performing

region

68%LP NOT selling

integrated AIA

Vitality products78%

>50%

Q2 Goal

<50%

<30%LP with zero AIA

Vitality Points 62% 42%

Page 17: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

AIA Vitality - Where You Stand Now

17Notes: Q1 2017 Captured ANP as at 15 Feb 2017

SHAMELIN

Attachment rate:

ALL / Cancer360

/ Signature28% 34%

Best performing

region

68%LP NOT selling

integrated AIA

Vitality products77%

>50%

Q2 Goal

<50%

<30%LP with zero AIA

Vitality Points 42% 42%

Page 18: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

AIA Vitality - Where You Stand Now

18Notes: Q1 2017 Captured ANP as at 15 Feb 2017

PLAZA 33

Attachment rate:

ALL / Cancer360

/ Signature31% 34%

Best performing

region

68%LP NOT selling

integrated AIA

Vitality products

>50%

Q2 Goal

<50%

<30%LP with zero AIA

Vitality Points 49% 42%

Page 19: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

AIA Vitality - Where You Stand Now

19Notes: Q1 2017 Captured ANP as at 15 Feb 2017

NORTHERN

Attachment rate:

ALL / Cancer360

/ Signature25% 34%

Best performing

region

68%LP NOT selling

integrated AIA

Vitality products80%

>50%

Q2 Goal

<50%

<30%LP with zero AIA

Vitality Points 61% 42%

Page 20: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

AIA Vitality - Where You Stand Now

20Notes: Q1 2017 Captured ANP as at 15 Feb 2017

KLANG

Attachment rate:

ALL / Cancer360

/ Signature32% 34%

Best performing

region

68%LP NOT selling

integrated AIA

Vitality products73%

>50%

Q2 Goal

<50%

<30%LP with zero AIA

Vitality Points 48% 42%

Page 21: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

AIA Vitality - Where You Stand Now

21Notes: Q1 2017 Captured ANP as at 15 Feb 2017

EAST

COAST

Attachment rate:

ALL / Cancer360

/ Signature23% 34%

Best performing

region

68%LP NOT selling

integrated AIA

Vitality products72%

>50%

Q2 Goal

<50%

<30%LP with zero AIA

Vitality Points 67% 42%

Page 22: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

AIA Vitality - Where You Stand Now

22Notes: Q1 2017 Captured ANP as at 15 Feb 2017

CAPSQUARE

Attachment rate:

ALL / Cancer360

/ Signature30% 34%

Best performing

region

68%LP NOT selling

integrated AIA

Vitality products72%

>50%

Q2 Goal

<50%

<30%LP with zero AIA

Vitality Points 64% 42%

Page 23: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

AIA Vitality - Where You Stand Now

23Notes: Q1 2017 Captured ANP as at 15 Feb 2017

EAST

MALAYSIA

Attachment rate:

ALL / Cancer360

/ Signature24% 34%

Best performing

region

68%LP NOT selling

integrated AIA

Vitality products76%

>50%

Q2 Goal

<50%

<30%LP with zero AIA

Vitality Points 47% 42%

Page 24: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Significantly Higher Productivity

with AIA Vitality!!

24Note: based on data Dec 2016 & Jan 2017

Number of cases 30%

25%Sum Assured

25%Number of riders

26%ANP per case

Page 25: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

25

Now, AIA Vitality is available for

All Existing Life Policy customers

via

Only

RM10

per

month

Live healthier,

longer & better

www.aia.net.my/AIAVitalityStd

Extra insurance benefits

A-LifeLink/i Cover Boost

Up to 45% upfront

A-Life

Cancer360/i

Yearly Cash Bonus

20% in the first year

A-Life

Signature/i

Signature Boost

20% of account value

+

Attractive partner benefits

Note: RM120 for the first year membership will be charged upon sign up

Page 26: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

AIA Vitality Weekly Challenge app – COMING SOON

Latest tool to help your customers get active!

26

250 physical activity points

per week; for 2

consecutive weeks

Page 27: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

CS UPDATES

CS Agency

Page 28: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

CS Counts - TPC & MDRT!

Summit Convention

Elite Convention

Rising Star Convention

President Club

Star Convention

Save A Life Challenge

MDRT Convention

Breakthrough Award

Anniversary Award

MDA Star+ Meeting

Awards & Recognition

AIA Mid-Year Congress

>20% Star and Summit qualifiers maximize on CS

production thru TPC!

AHM full production count and 8 AHM = 1 case count!

55% of 2016 MDRT with CS Production!

Page 29: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

CS Agency 2017 Booster Campaign15 December 2016 – 31 March 2017

Up to

RM 200,000awaits you…

31 May 2017

Extra up to RM1,000/case CASH for you…

Page 30: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

CS Platinum Advisor 2017Exclusive Blazer for YOU!1 December 2016 – 30 November 2017

PLATINUM ADVISORANP / ANC > RM 500,000 OR

Total Inforce > RM1,000,000

AND min 2 NB cases

Page 31: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Q2 Contest Updates

Agency Distribution

Page 32: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling
Page 33: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

2017 Elite Convention1 December 2016 – 31 May 2017

2.0x Creditfor March 2017

1.5x Credit

for April 2017

Top 10 DM District Group

Top 5 DM Direct Team

Top 15 UM Direct Team

Top 100 Life Planner Personal

120

Page 34: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Q2 2017 Super Recruiter

Up to

To be rewarded per validated

New Life Planner in 2017

RM 10,000

1 March – 31 August 2017

6 months period

Page 35: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Q2 2017 Activity Bonus

Method A

1-31Mar 1-30Apr 1-31May

2Cases

2Cases

3Cases

1Case

1Case

2Cases

Method B

1Mar-31May

RM1,500

RM1,000

REWARDS

12Cases

3Cases

3Cases

4Cases

RM2,50016Cases

TPC RM60,000 - RM120,000 and ALL NLPs

TPC <RM20,000 and ALL NLPs

8Cases

EXTRA

RM1,000

EXTRA

RM500

1 March – 31 May 2017

TPC RM20,000 – <RM60,000 and ALL NLPs

EXTRA

RM1,000

CASH New LPs

RM 3,000 = 1 case

RM 1,500 = 0.5 case

No case size for A-Life Cancer360/i

Page 36: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Q2 2017 Bangkok Challenge

TPC below RM120,000 and ALL NLPs

1 March – 31 May 2017

EXTRA RM1,000

for New Life Planners

RM 45,000 ANP9 cases

Qualifiers who qualified for Activity Bonus and Bangkok Challenge

may choose the cash from Activity Bonus OR Bangkok Trip

RM 3,000 = 1 case

RM 1,500 = 0.5 case

No case size for A-Life Cancer360/i

Page 37: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Q2 2017

MINI CONVENTION

Page 38: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Video

Page 39: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Q2 2017 Mini Convention

Personal Sales

1 March – 31 May 2017

A-Life Link/i

with AIA Vitality

2.0x Creditfor March 2017

1.5x Credit

for April 2017

A-Life Cancer360/i

3.0x Creditfor March 2017

2.0x Credit

for April 2017

1.5x Credit

for May 2017

Page 40: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

Q2 2017 Mini Convention

Personal Sales

<120k TPC 2016

RM 70,000 ANP

120k TPC 2016

RM 90,000 ANP

240k TPC 2016

RM 130,000 ANP

360k TPC 2016

RM 150,000 ANP

Requirements Rewards

New

Life

Planners

get

EXTRA

RM1,000!

Colombo + RM 2,000

+ extra night

Colombo + RM 1,000

+ extra night

Colombo +

RM 1,000

Colombo

1 March – 31 May 2017

>480k TPC 2016

RM 180,000 ANP2 Colombo tickets

+ extra night

Page 41: Q2 2017 Business Rolldown - aia.net.my · Q2 2017 Business Rolldown. AIA Group’s FY 2016 Financial Results Shared growth momentum… standing out across the region ... LP NOT selling

*whiche

Q2 2017 Mini Convention1 March – 31 May 2017

RewardsDirect Team District Group

<300k Direct Team Sale

RM 150,000 ANP

300k- <500k Direct Team Sale,

New UM/DM

RM 200,000 ANP

500k- <1Mil Direct Team Sale

RM 300,000 ANP

>1Mil Direct Team Sale*

30% Growth vs 2016

Or RM 500,000 ANP

<500k District Group Sale

RM 300,000 ANP

500k- <1Mil District Group Sale,

New DM

RM 400,000 ANP

1Mil- <2Mil District Group Sale

RM 600,000 ANP

>2Mil District Group Sale*

30% Growth vs 2016

Or RM 1,000,000 ANP

2 Colombo +

extra night

Colombo + RM

2,000 + extra night

Colombo

+ extra night

Colombo

*whichever higher