q1 overall, how satisfied are you with the county's snow ...€¦ · 8.55% 249 27.48% 800...

8.55% 249

27.48% 800

17.86% 520

29.44% 857

16.66% 485

Q1 Overall, how satisfied are you with theCounty's snow-clearing efforts during

Snowzilla?Answered: 2,911 Skipped: 14

Total 2,911

Very satisfied

Satisfied

Neutral

Dissatisfied

VeryDissatisfied

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Answer Choices Responses

Very satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

1 / 22

Arlington County Snow Survey -- Summary ResultsSurvey open Feb. 5 through Feb. 19, 2016

89.07% 2,591

10.93% 318

Q2 Are you aware of the County's snowordinance?

Answered: 2,909 Skipped: 16

Total 2,909

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

2 / 22

Arlington County Snow Survey

77.96% 1,984

9.98% 254

12.06% 307

Q3 Do you think the snow ordinance is agood idea?


Total 2,545

Yes

No

No opinion

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

No opinion

3 / 22


78.88% 2,252

21.12% 603

Q4 Are you aware of the County's fourphases for clearing snow?


Total 2,855

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

4 / 22


67.56% 1,933

32.44% 928

Q5 Are you aware of the County's snowissue form?


Total 2,861

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

5 / 22


63.57% 1,232

36.43% 706

Q6 Did you use the snow issue form?Answered: 1,938 Skipped: 987

Total 1,938

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

6 / 22


30.71% 378

69.29% 853

Q7 Did you file the same complaint multipletimes using the snow issue form?

Answered: 1,231 Skipped: 1,694

Total 1,231

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

7 / 22


26.71% 324

73.29% 889

Q8 Do you feel the complaint reported in thesnow issue form resulted in action?


Total 1,213

Yes

No

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

8 / 22


73.43% 1,970

1.71% 46

24.86% 667

Q9 Did you ensure your sidewalk wasshoveled during/after the storm?


Total 2,683

Yes

No

N/A (nosidewalk)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

N/A (no sidewalk)

9 / 22


49.49% 974

10.37% 204

52.44% 1,032

Q10 If yes, why did you clear yoursidewalk?


Total Respondents: 1,968

Personalresponsibility

Comply withthe snow...

Both

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Personal responsibility

Comply with the snow ordinance

Both

10 / 22


33.91% 828

28.62% 699

83.37% 2,036

4.30% 105

11.06% 270

14.00% 342

Q11 What worked well in the storm? (Checkall that apply.)



Phased snowremoval

Countycommunications

Neighborshelping...

911/Emergencyresponse

Snow ordinance

Snow issuereporting form

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Phased snow removal

County communications

Neighbors helping neighbors

911/Emergency response

Snow ordinance

Snow issue reporting form

11 / 22


25.24% 674

61.20% 1,634

11.87% 317

1.69% 45

Q12 What is your expectation for having aninitial snowplow pass on your street after a

storm of this magnitude ends?Answered: 2,670 Skipped: 255

Total 2,670

0-1 days

1-2 days

3-4 days

5-6 days

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


0-1 days

1-2 days

3-4 days

5-6 days

12 / 22


Q13 What are the top 3 things you foundmost frustrating during the storm?


74.13%1,433

14.80%286

11.07%214 1,933 1.37

36.28%242

36.88%246

26.84%179 667 1.91

35.94%583

35.14%570

28.91%469 1,622 1.93

33.65%319

37.97%360

28.38%269 948 1.95

31.83%366

36.61%421

31.57%363 1,150 2.00

23.64%117

28.69%142

47.68%236 495 2.24

20.59%49

34.45%82

44.96%107 238 2.24

1stChoice

2ndChoice

3rdChoice

Total WeightedAverage

Unplowed streets

School routes not plowed

Snow blocking pedestrian crossings

Snowplows blocking driveways with snow

Snow deposited back on cleared sidewalks

Shoveling sidewalks

County's snow ordinance

13 / 22


20.76%115

31.77%176

47.47%263 554 2.27

20.62%86

30.94%129

48.44%202 417 2.28

15.46%30

27.84%54

56.70%110 194 2.41

County's online Snow Progress Map (Based on feedback we've received, the County issuspending the use of this map)

Accessing Metrobus and Metrorail

Accessing ART Bus Service

Q14 Share your level of interest during amajor snow incident in the following:


49.77%1,174

27.34%645

22.89%540 2,359 1.73

42.22%991

28.76%675

29.02%681 2,347 1.87

24.98%558

41.09%918

33.93%758 2,234 2.09

23.37%526

34.25%771

42.38%954 2,251 2.19

18.41%403

21.52%471

60.07%1,315 2,189 2.42

9.51%211

36.52%810

53.97%1,197 2,218 2.44

Veryinterested

Somewhatinterested

Notinterested

Total WeightedAverage

Parking on a certain side of the road in your neighborhood (to facilitate snowplowpassage)

Borrowing snow blowers from the County for use in your neighborhood

Mobilizing a neighborhood group to shovel sidewalks and bus stops

Neighborhood-organized efforts to park cars in nearby parking lots (churches,businesses, government lots, etc.)

Parking in a private parking garage for a reduced fee

Volunteering during a snow incident

14 / 22


22.42% 594

29.45% 780

48.13% 1,275

Q15 Would you be interested inimproved/faster snow-clearing efforts if it

costs more in fees and taxes?Answered: 2,649 Skipped: 276

Total 2,649

Yes

No

Maybe (dependson the amount)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Yes

No

Maybe (depends on the amount)

15 / 22


Q16 Do you have additional ideas orfeedback to share?


16 / 22


43.32% 1,138

38.98% 1,024

38.37% 1,008

34.37% 903

26.72% 702

24.82% 652

14.92% 392

13.02% 342

Q17 How did you get your informationabout the County's snow-clearing efforts?

(Check all that apply.)Answered: 2,627 Skipped: 298


County website

Email from theCounty

Arlington Alert

Conversationwith neighbors

Local TV news

Social Media(Facebook,...

Other (pleasespecify)

Nextdoor.com

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


County website

Email from the County

Arlington Alert

Conversation with neighbors

Local TV news

Social Media (Facebook, Twitter, etc.)

Other (please specify)

Nextdoor.com

17 / 22


7.99% 209

12.46% 326

59.44% 1,555

18.08% 473

1.19% 31

0.84% 22

Q18 What kind of road do you live on? (Notsure? Check this map.)


Total 2,616

Primary road

Secondary road

Residentialsteet

Residentialcul-de-sac

State road

Private road

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Primary road

Secondary road

Residential steet

Residential cul-de-sac

State road

Private road

18 / 22


13.17% 342

4.47% 116

9.66% 251

14.32% 372

18.64% 484

4.16% 108

30.50% 792

3.00% 78

0.04% 1

2.00% 52

Q19 What is your ZIP code?Answered: 2,597 Skipped: 328

22201

22202

22203

22204

22205

22206

22207

22209

22211

22213

22214

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


22201

22202

22203

22204

22205

22206

22207

22209

22211

22213

19/ 22


0.04% 1

Total 2,597

22214

20 / 22


78.57% 2,053

21.43% 560

Q20 What type of residence do you live in?Answered: 2,613 Skipped: 312

Total 2,613

Single-familyhome

Condo,apartment or...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


Single-family home

Condo, apartment or multi-family dwelling

21 / 22


22 / 22

q1 overall, how satisfied are you with the county's snow ...€¦ · 8.55% 249 27.48% 800...

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