pvh2010 09-28 apollon - sme living lab experience
TRANSCRIPT
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Why is an SME interested in European Living Labs ?dr. ir. Piet Verhoeve
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Overview
• The company Televic• Healthcare producs• What do we do in the living lab• Why Apollon project participation?• Experiences so far
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Televic
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Care EnvironmentSafety
Comfort
Televic Healthcare market
Organisation
Doctors
Patients NursesCommunication
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Products (anno 1956)
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Products Today
• Communication additional to the alarming
• Follow up & support nurses
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Xtramira
VideoTelephony
TeleMetering
PersonalAlarm
System +
Concept of solution & business
CoachCare
UserSocial
lifeUser
Socialcalls
HomeControl
GPHospital Home
Monitor
MedicalCare
CallCentre
Emer-gency
User Security
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A view on reality• In your living room
– Set top box, connected toyour television & broadband
Demo at living lab booth
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What do we do in the living lab ?
• Technical testing on live scale networks• Evaluating user response to the product• Validating introduction models
– What is important for different stakeholders ?– Which features & scenarios
• Real– Care organisation– Users– Home situations– Care needs
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In use in living lab Kortrijk
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User results in Kortrijk
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Why Apollon project participation?
• Initially– Evaluation in new surroundings– Validating new technical surcumstances– Exploration of new market (Finland)– Supporting local belgian academic partner– Helping belgian living lab to European level
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Experiences so far
• Two step process– Explain to living lab partner– Explain to actual customer in Helsinki
• Actually doing the tranfer – Need for more formal (tech) checklists
• New care market situation– Challenging situations to explain product– Validation of business model
• Different players, similar roles !• Example: public – private organisation
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Experiences so far
• Finnish is difficult language– Translation exercise is not easy
• Need to visit customer in Helsinki to build trust relationship (small
SME?)• Living in centre of Europe
– Direct flights, but still high threshold (time)• Organising video conferencing is tedious
– Additional facilitating role for living labs ?
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Overal conclusion so far
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Company introduction