public workshops · pdx workshop locations will vary, ... service excellence 8 project leader tools...
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Public Workshops By Learning Point GroupFor over twenty five years, Learning Point has been helping thousands of workplace leaders, in hundreds of organizations, achieve higher levels of success. It’s what we do. Leaders at all levels and roles find our workshops and solutions to be relevant, practical, and engaging.
The following Public Workshops are scheduled for 2019.
Make the Choice. Create Success.• Gain Clarity.• Foster Collaboration.• Build Capacity.• Ensure Consistency.• Keep Learning.
Sign up on our website or simply give us a call. | 888-823-1646 | www.learningpointgroup.com
Five Coaching Steps• Set the Context.• Create the Plan.• Coach to the Plan.• Coach to the Need.• Review Success.Coaching Toolkit.
• Collaboration Exercise.• Collaborate Model.• Begin with Self.• Build Relationships.• Turn Conflict into Collaboration.• Practice, Application and Toolbox.
• The X Factor at Work.• Character & Competence. • Compass. Roadmap. Traction.• Personal Code of Excellence.• Focus and Accountability.• Own Your Success.
• The Realities of Change.• Become Change Ready.• Clearly Define Specific Change.• Communicate Through Change.• Deal with Resistance to Change.• Make Change Happen.
• Service as a Competitive Strategy.• Create a Service Philosophy.• Build Service Relationships.• Strengthen Service Interaction.• Recover from Service Mishaps.• Seek Service Feedback.
• One-on-One Presentations.• Small Group Presentations.• Large Group Presentations.• Web Presentations.• Written Communication.• Video Feedback.
• It’s Not The Meetings That You Hate.• Seven Destructive Behaviors.• Meeting Effectiveness vs. Efficiency.• Planning for the Meeting.• Holding the Meeting.• Evaluating the Meeting.
Master Six Core Leadership Skills.1. Own Your Role.2. Build Relationships of Trust.3. Interact with Impact.4. Coach for Success.5. Build Your Team.6. Lead Change.
Master Eight Core Practices.1. Team Focus Meetings.2. Scoreboard.3. Daily Contact.4. One-on-One Discussions.5. Weekly Plan.6. Stewardship Report.7. Standard Work.8. Team Matrix.
• Teamwork is Hard Work.• Create Team Identity.• Foster Team Trust.• Ensure Team Alignment.• Facilitate Team Performance.• Guide Team Transition.
• HR Is Your Business as a Leader.• The Basics of Employment Law.• Leverage Your People Systems.• Avoid Legal Pitfalls.• Know Where to Go for Help.• Your HR Toolkit.
• Your Defining Moments as a Leader.• Roadmap for Difficult Conversations.• Lead Self First.• Engage - Set the Context.• Four Skills to Successful Outcomes.• Practice and Application.
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• Why People Connect with You.• The Seek Then Speak Model.• Five Points of Connection.• Clarity Is Compelling.• Closure Creates Commitment.• Seek Then Speak Toolbox.
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and
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ever
al
“Virt
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hop”
opt
ions
.
Lear
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d ap
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grea
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lls
and
tool
s rig
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om
your
des
ktop
.
Don
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hop
you
are
look
ing
for?
Cont
act u
s di
rect
ly
at 1
-888
-823
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6
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|
888
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