public sector - blue prism cloud · bringing you closer to your customer • customer management...

16
PUBLIC SECTOR SUPPORTING YOUR ORGANISATION TO BUILD A BETTER TOMORROW • Legacy system enablement • Online services • Application for services • Debt recovery Name and address change • Reporting • Sub-contractor management • Administration Write-offs and debt management • Service desk CREATING BETTER CENTRAL AND LOCAL GOVERNMENT SERVICES We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click below to review your process or get in touch with us, and we’ll take a look for you. T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected] PUBLIC SECTOR PROCESSES GET IN TOUCH PROCESS REVIEW • System integration • Customer service support • Fraud protection • Facilities management • Services management Citizen benefits management • Collections • Reporting • Tax management • Auditing • Internet application processing ®

Upload: others

Post on 30-Jun-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

PUBLIC SECTOR

SUPPORTING YOUR ORGANISATION TO BUILD A BETTER TOMORROW

• Legacy system enablement

• Online services• Application for

services• Debt recovery• Name and address

change• Reporting• Sub-contractor

management • Administration• Write-offs and debt

management• Service desk

CREATING BETTER CENTRAL AND LOCAL GOVERNMENT SERVICES

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

PUBLIC SECTOR PROCESSES

GET IN TOUCH

PROCESS REVIEW

• System integration• Customer service

support • Fraud protection• Facilities

management• Services management • Citizen benefits

management • Collections• Reporting • Tax management • Auditing• Internet application

processing

®

Page 2: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

FINANCIAL SERVICES

BECOME THE FINANCE ORGANIZATION OF TOMORROW

• Customer onboarding

• Accounts payable & receivable

• Fraud prevention• Compliance &

reporting• Transaction

processing• Investment

management • Reconciliation

BRINGING FINTECH INNOVATION TO YOUR OPERATION TODAY

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

FINANCE PROCESSES

GET IN TOUCH

PROCESS REVIEW

• DSO outstanding• Credit checks• Remittance• Foreign exchange• Data management• Dividend management• Reporting• Loan, credit card &

mortage applications• Auditing• Write-offs and debt

management

• Accounting journal entries

• Collections • Service desk• Notice to close• Internet application

Processing• Quote through to pay• Procure and partner

Management• Accrual booking

®

Page 3: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

TELECOMS AUTOMATION

GET YOUR OPERATIONAL PROCESSES UP TO SPEED

• Reporting• Billing• Customer onboarding• Debt collection• Network

management• Data cleansing • Competitor pricing

tracking • System integration

FREE UP STAFF BANDWIDTH WITH PROCESS AUTOMATION

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

TELECOMS PROCESSES

GET IN TOUCH

PROCESS REVIEW

• Customer offboarding

• Data management• Auditing • Data analaysis • Customer service

support• Internet application

Management • Debt management

• Administration • Competitor pricing

analysis

®

Page 4: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

AUTOMATION FOR INSURANCE

DELIVER WORLD CLASS CUSTOMER EXPERIENCE WITH VIRTUAL WORKERS

• Policy admin• Claims Management • Price comparison• Redemption

processing• Underwriting• Fraud detection• Product

administration• Sales support• Broker CUE • No claims discount

REDUCE THE RISK FROM BUSINESS TRANSFORMATION

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

INSURANCE PROCESSES

GET IN TOUCH

PROCESS REVIEW

• Credit card payment Administration

• Debt recovery• Funds transfer • System data

Synchronisation • Resolve account data

mismatches• Deceased

notifications• Sales lead

management

• Bulk payments• Bulk recoveries • Reporting

®

Page 5: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

RETAIL AUTOMATION

EFFICIENT OPERATIONS THAT ARE ALWAYS OPEN FOR BUSINESS

• Complaint management

• Loyalty scheme• Returns

Authorisations• Credit reports (DSAR)• Month end reporting• Inventory

management• Customer experience

management• Reporting

HELPING YOU TO PUT THE CUSTOMER FIRST

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

RETAIL PROCESSES

GET IN TOUCH

PROCESS REVIEW

• Product administration

• Compliance • Orders processing • Store planning• Research and

development • Forecasting• Data management • Production

management • Production planning

• System integration• Facilities

management • Pricing administration• Mobile and

application management

• Administration • Supply chain

management

®

Page 6: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

HEALTHCARE AUTOMATION

TAKE THE PAIN OUT OF YOUR PROCESSES WITH VIRTUAL WORKERS

• Patient registration• Claims administration• Member management• Provider management • Data migration• Drug registration• Fraud prevention • Customer complaints • Data cleansing

GIVING YOU TIME TO CARE

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

HEALTHCARE PROCESSES

GET IN TOUCH

PROCESS REVIEW

• Health & care management

• Administration • Reporting • System integration• Supplier portal

creation• Overpayment

reconciliation

• Revenue cycle management

• Pre-Authorisation of services

®

Page 7: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

REAL ESTATE AUTOMATION

THE KEY TO YOUR PROCESSES

• Facilities management

• Letting & mortgage applications

• Credit & background checks

• Supplier management • Lease management • Planning applications

BUILDING AN AUTOMATED WORKFORCE

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

REAL ESTATE PROCESSES

GET IN TOUCH

PROCESS REVIEW

• Rent accounting• Invoice management• Accounts payable and

receivable • Compliance • Utilities management • Real estate listing

automation • Legal support

• Database management

• Contract administration

• Data cleansing• Portfolio

management

®

Page 8: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

AUTOMATION IN ENERGY & UTILITIES

RE-ENERGIZE YOUR PROCESSES WITH INTELLIGENT AUTOMATION

• Metering• Complaints

management • Billing and

settlements• Correcting misreads• Customer records

Management • Customer transfers

PUTTING THE POWER OF AUTOMATION IN YOUR HANDS

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

ENERGY & UTILITIES PROCESSES

GET IN TOUCH

PROCESS REVIEW

• Energy delivery monitoring

• Disaster management • Energy grid

management • System integration• Administration • Reporting

• Demand management • Compliance • Data management • Customer service

support

®

Page 9: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

OUTSOURCING AUTOMATION

LESS MESS AND LESS STRESS

• Shared service operations

• Customer transition• Record

Synchronisation• Incident management • Service level

reporting• Labor reshoring

EXCEEDING YOUR SERVICE LEVEL EXPECTATIONS

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

OUTSOURCING PROCESSES

GET IN TOUCH

PROCESS REVIEW

• Exchange rate processing

• Reporting • Automated

messaging • Customer service

support • Administration • Technical support

• Web scraping• Workflow

acceleration• System integration • UI manipulation

®

Page 10: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

SALES & MARKETING AUTOMATION

BRINGING YOU CLOSER TO YOUR CUSTOMER

• Customer management

• Reporting• Data cleansing• Credit checks• Business intelligence• Mobile application

integration • Data management

SEIZING YOUR OPPORTUNITIES

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

SALES & MARKETING PROCESSES

GET IN TOUCH

PROCESS REVIEW

• Brand monitoring• Automated marketing

Campaigns• Payment Handling • Exchange rate

tracking • Advertising spend

management• Forecasting

• Competitor pricing • Supply chain risk &

management• Campaign

management• Product

Administration

®

Page 11: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

PAYROLLAUTOMATION

MAKING EVERY PROCESS COUNT

• Employee set up• Salary processing• Tax reporting• Benefit

administration• Staff transfers• Compliance

PAYBACK FROM YOUR PAYROLL PROCESSES

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

PAYROLL PROCESSES

GET IN TOUCH

PROCESS REVIEW

• Permanent changes • Attendance records• Deductions• Administration • Contractual changes• Temporary changes

• Auditing • Reporting• Data analysis• System

synchronisation

®

Page 12: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

OPERATIONS AUTOMATION

PROCESSES THAT DELIVER RESULTS

• Service level reporting

• Logistics• Staff management • Back office

processing• Inventory

management • Data processing• Portal interactions• Vehicle booking • Administration

AUTOMATE FOR OPERATIONAL EXCELLENCE

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

OPERATIONS PROCESSES

GET IN TOUCH

PROCESS REVIEW

• Exception handling • Site access

management• Route measurement• Data migration and

management• Systems monitoring • Customer

relationship management• Supplier system

portal

• Mobile application integration

• Supply chain Management

• System integration • Facilities

management • Reporting

®

Page 13: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

CUSTOMER SERVICE AUTOMATION

IMPROVE YOUR CUSTOMER EXPERIENCE AND LIBERATE YOUR FRONT OFFICE

• Customer records Management

• Account management • Query management • Complaints

management• Requests

management • Client onboarding

MAKE THE RIGHT IMPRESSION

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

CUSTOMER SERVICE PROCESSES

GET IN TOUCH

PROCESS REVIEW

• Client offboarding• Workflow

acceleration • Application

integration • Data management • System

Synchronisation• Administration

• Service level management

• Complaint management

• Compliance

®

Page 14: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

HR AUTOMATION

SPEND TIME ON YOUR PEOPLE, NOT YOUR PROCESSES

• Starters and leavers• Absence management • Expense management • Benefits

administration• Salary administration • Compliance checks• Qualification checking • Recruitment

administration

CONCENTRATE ON YOUR PEOPLE, NOT YOUR PROCESSES

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

HR PROCESSES

GET IN TOUCH

PROCESS REVIEW

• Helpdesk application• Training & education

administration• System access setup • Candidate reviews• Creation of job

openings• Manager updates• Lease car

administration

• Employee management

• IT equipment administration

• Background checks

®

Page 15: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

FINANCE AND ACCOUNTING AUTOMATION

PUTTING YOUR PROCESSES INTO ACTION

• Accounts payable• Debt recovery• Accounts receivable• Reconciliation• Debt write-offs• Credit checks• DSO outstanding• Credit checks• Accounting journal

entries

HELPING YOU TO SUPPORT YOUR ORGANISATION

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

FINANCE & ACCOUNTING PROCESSES

GET IN TOUCH

PROCESS REVIEW

• Data management • Dividends

management• Reporting • Loan & credit

management • Auditing • Write-offs and debt

management• Accrual booking

• Remittance• Foreign exchange • Collections• Service desk

®

Page 16: PUBLIC SECTOR - Blue Prism Cloud · BRINGING YOU CLOSER TO YOUR CUSTOMER • Customer management • Reporting • Data cleansing • Credit checks • Business intelligence • Mobile

AUTOMATION IN FMCG

PROCESSES THAT DELIVER RESULTS

• Reporting• Inventory

management• Order management• Product management• Logistics

management• Collections

PUTTING YOUR PRODUCTS IN YOUR CUSTOMERS’ HANDS

We’ve automated processes to a wide range of clients and have built a catalogue of processes that are prime for you to automate. While our catalogue is extensive, it is not exhaustive, so if you don’t see the process you are looking for – either click

below to review your process or get in touch with us, and we’ll take a look for you.

T. +1 646 918 1811 T. +44 330 577 5730 E. [email protected]

FMCG PROCESSES

GET IN TOUCH

PROCESS REVIEW

• Production management

• Research and development

• Administration • Pricing administration • Supply chain

management

• Forecasting• Data management• Compliance

®