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Public Libraries "Added value from libraries during recession." 2010. Managing Information no. 17 (7):8-10. "Hillingdon proves impact on well-being." 2010. Library & Information Update no. 9 (11):7-7. "Libraries report increased use of e-government, job resources; reduced operating hours." 2010. D-Lib Magazine no. 16 (7/8):8- 9. Aabø, Svanhild. 2005. "Valuing the benefits of public libraries." Information Economics & Policy no. 17 (2):175-198. doi: 10.1016/j.infoecopol.2004.05.003. ———. 2005. "The role and value of public libraries in the age of digital technologies." Journal of Librarianship & Information Science no. 37 (4):205-211. doi: 10.1177/0961000605057855. ———. 2005. "Are public libraries worth their price?: A contingent valuation study of Norwegian public libraries." New Library World no. 106 (11/12):487-495. doi: 10.1108/03074800510634973 ———. 2009. "Libraries and return on investment (ROI): a meta- analysis." New Library World no. 110 (7/8):311-324. doi: 10.1108/03074.800910975142. Aabø, Svanhild, and Ragnar Audunson. 2002. "Rational choice and valuation of public libraries: can economic models for evaluating non-market goods be applied to public libraries?" Journal of Librarianship & Information Science no. 34 (1):5-15. doi: 10.1177/096100060203400102. Aabø, Svanhild, and Jon Strand. 2004. "Public library valuation, nonuse values, and altruistic motivations." Library & Information Science Research no. 26 (3):351-372. doi: 10.1016/j.lisr.2004.01.003. Aerni, Sarah E., and Donald W. King. 2006. Contingent valuation in academic and public libraries. Paper read at ARL Assessment Conference, 2006. Alexander, Otis D. 2008. "Public Library Services to Underrepresented Groups: Poor & Unemployed, Emphasizing

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Public Libraries

"Added value from libraries during recession." 2010. Managing Information no. 17 (7):8-10."Hillingdon proves impact on well-being." 2010. Library & Information Update no. 9 (11):7-7."Libraries report increased use of e-government, job resources; reduced operating hours." 2010.

D-Lib Magazine no. 16 (7/8):8-9.Aabø, Svanhild. 2005. "Valuing the benefits of public libraries." Information Economics &

Policy no. 17 (2):175-198. doi: 10.1016/j.infoecopol.2004.05.003.———. 2005. "The role and value of public libraries in the age of digital technologies." Journal

of Librarianship & Information Science no. 37 (4):205-211. doi: 10.1177/0961000605057855.

———. 2005. "Are public libraries worth their price?: A contingent valuation study of Norwegian public libraries." New Library World no. 106 (11/12):487-495. doi: 10.1108/03074800510634973

———. 2009. "Libraries and return on investment (ROI): a meta-analysis." New Library World no. 110 (7/8):311-324. doi: 10.1108/03074.800910975142.

Aabø, Svanhild, and Ragnar Audunson. 2002. "Rational choice and valuation of public libraries: can economic models for evaluating non-market goods be applied to public libraries?" Journal of Librarianship & Information Science no. 34 (1):5-15. doi: 10.1177/096100060203400102.

Aabø, Svanhild, and Jon Strand. 2004. "Public library valuation, nonuse values, and altruistic motivations." Library & Information Science Research no. 26 (3):351-372. doi: 10.1016/j.lisr.2004.01.003.

Aerni, Sarah E., and Donald W. King. 2006. Contingent valuation in academic and public libraries. Paper read at ARL Assessment Conference, 2006.

Alexander, Otis D. 2008. "Public Library Services to Underrepresented Groups: Poor & Unemployed, Emphasizing Danville, Virginia." Public Library Quarterly no. 27 (2):111-133. doi: 10.1080/01616840802114853.

Audunson, Ragnar, Andreas Vårheim, Svanhild Aabø, and Erling Dokk Holm. 2007. "Public libraries, social capital, and low intensive meeting places." Information Research no. 12 (4).

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