public complaints county codes/ procedures/ tactics

17
Public Public Complaints Complaints County Codes/ Procedures/ Tactics

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Page 1: Public Complaints County Codes/ Procedures/ Tactics

Public Public ComplaintsComplaintsCounty Codes/ Procedures/ Tactics

Page 2: Public Complaints County Codes/ Procedures/ Tactics

Policy 106: Complaint Policy 106: Complaint ProceduresProcedures In In incorporatedincorporated areas areas

– Ordinance 650 (overflowing sewage)•County Code 8.124

– Permitted facilities

– City contracts•City Code Enforcement/ Building and

Safety

Page 3: Public Complaints County Codes/ Procedures/ Tactics

Policy 106: Complaint Policy 106: Complaint ProceduresProcedures

In In unincorporatedunincorporated areas areas

– Ordinance 650 (overflowing sewage)•County Code 8.124

– Ordinance 657 (household trash & garbage)•County Code 8.132

Page 4: Public Complaints County Codes/ Procedures/ Tactics

Policy 106: Complaint Policy 106: Complaint ProceduresProcedures In In unincorporatedunincorporated areasareas

– Greywater or sewage Greywater or sewage complaintscomplaints

– Permitted facilitiesPermitted facilities

Page 5: Public Complaints County Codes/ Procedures/ Tactics

Field InvestigationsField Investigations

The InvestigationThe Investigation– ConsentConsent– Other accessOther access– Collecting evidenceCollecting evidence

Page 6: Public Complaints County Codes/ Procedures/ Tactics

County Code 8.124County Code 8.124

Sewage dischargeSewage discharge – Owner/ tenant responsibilityOwner/ tenant responsibility– FinesFines– Fee schedule (permits for Fee schedule (permits for

modification)modification)– Enforcement proceduresEnforcement procedures

Page 7: Public Complaints County Codes/ Procedures/ Tactics

What is Sewage?What is Sewage? RecognitionRecognition

• Dark colored Dark colored liquidliquid

• Toilet paper Toilet paper and …and …

• Lush Lush vegetationvegetation

• Insect/ Insect/ mosquito mosquito breedingbreeding

Dye tabletsDye tablets

Page 8: Public Complaints County Codes/ Procedures/ Tactics

Septic Systems: Internal Septic Systems: Internal StructureStructure

Page 9: Public Complaints County Codes/ Procedures/ Tactics

Septic Systems: Basic Septic Systems: Basic planplan

LEACH LINE

SETTLINGCHAMBER

SWITCH BOX

LIDS

Page 10: Public Complaints County Codes/ Procedures/ Tactics

Septic Systems: Typical Septic Systems: Typical TrenchTrench

Page 11: Public Complaints County Codes/ Procedures/ Tactics

Septic Systems: Septic Septic Systems: Septic TanksTanks Principle: Anaerobic degradationPrinciple: Anaerobic degradation Materials- concrete, steel, fiberglassMaterials- concrete, steel, fiberglass Pumping recommendationsPumping recommendations

– Residential (3 years)Residential (3 years)

– Commercial (1 year)Commercial (1 year)

Page 12: Public Complaints County Codes/ Procedures/ Tactics

Septic Systems: Septic Septic Systems: Septic TanksTanks Tank CapacityTank Capacity

– 750-1500 gallons750-1500 gallons– 2BDR/4 people, 4BDR/ 8 people2BDR/4 people, 4BDR/ 8 people

Advantages and Advantages and disadvantagesdisadvantages

Page 13: Public Complaints County Codes/ Procedures/ Tactics

Septic Systems: Leach Septic Systems: Leach LinesLines Length determined by capacityLength determined by capacity

Soil porositySoil porosity

MaterialsMaterials– ClayClay– PVCPVC– High density plastics (Infiltrator systemHigh density plastics (Infiltrator system))

Page 14: Public Complaints County Codes/ Procedures/ Tactics

What is Sewage?What is Sewage?

Other wastewater dischargeOther wastewater discharge– GreywaterGreywater

• StainingStaining• Above ground drainage pipesAbove ground drainage pipes• Insect/ mosquito breedingInsect/ mosquito breeding• Lush vegetationLush vegetation

Page 15: Public Complaints County Codes/ Procedures/ Tactics

Ordinance 657Ordinance 657- Household Household trashtrash Only Only householdhousehold trash and garbage trash and garbage Removal weeklyRemoval weekly Leak-proof containersLeak-proof containers ““Acts of God”Acts of God”

Page 16: Public Complaints County Codes/ Procedures/ Tactics

Ordinance 657- Household Ordinance 657- Household trashtrash

““Trash Trash letters”letters”

Hold for 90 Hold for 90 daysdays

Second Second complaintscomplaints

Page 17: Public Complaints County Codes/ Procedures/ Tactics

NPDES Waste HandlingNPDES Waste HandlingType of complaint DES ERM HAZ BS

Residential trash and Residential trash and garbagegarbage

Building debris and Building debris and brushbrush

Land filling- actual burialLand filling- actual burial

Junkyards/ vehiclesJunkyards/ vehicles Medical wasteMedical waste

SewageSewage

Hazardous MaterialsHazardous Materials