Working , Problems and their Solutions of Pakistan State Oil

Name:

Hafiz Ahmad Ali

Muhammad Zubair Iqbal

Tayyab Hasnain

Roll No:

EN-15024

EN-15001

EN-15007

About us:

The Creation Of Pakistan State Oil (PSO) Can Be Traced Back To The Year 1974, In The Regine Of Zulfikar Ali Bhutto.

Multinational Petroleum Corporation Involved In Marketing And Distribution Of Petroleum Products.

It Has A Network Of 3,689 Filling Stations.

It Is Involved In Import, Storage, Distribution And Marketing Of A Range Of Petroleum Products Including Gasoline, Diesel, Fuel Oil, Jet Fuel, LPG, CNG And Petrochemicals.

Company name and Logo evaluation:

Premier Oil Company Limited(POCL)

January 1, 1974

Premier Oil Company Limited:

September

15, 1976

Pakistan State Oil:

December 30, 1976

Current Logo:

1999

Company Profile:

Pakistan State Oil (PSO) Is One Of The Important Strategic Assets Of Pakistan. The Largest Oil Marketing Company Of Pakistan, PSO Serves Around 3 Million Customers Every Day.

Oil Market Leader In Pakistan.

253 CNG Facilities In More Than 34 Cities.

155 Convenience Stores – Shop Stops.

Retail Network Of 3,565 Outlets.

1,786 New Vision Retail Outlets (Nvros).

Refueling Facilities At 9 Airports & 2 Sea Ports.

Over 1 Million Tons Of Oil Storage Capacity (74% Of Total OMC Storage).

Largest Fuel Oil Supplier To The Energy Sector Across Pakistan,as compared to other oil companies; like Shell,Total etc.

INFRASTUCTURE OF PSO:

Storage:

With A Storage Network Comprising Of 9 Installations And 23 Depots, PSO’s Storage Infrastructure Spreads From Karachi To Gilgit.

Capable Of Holding Over A One (01) Million Metric Tons, PSO’s Storage System Is The Largest Amongst All OMC’s In Pakistan.

PSO Represents Approximately 74% Of The Total National Oil Storage Capacity.

Product Movement:

Transportation Of Fuel From PSO’s Installations And Depots To End Consumers Is Carried Out Through A Number Of Different Modes Of Transport. PSO Uses Three Mechanisms For The Movement Of POL Products Namely,

Tank Lorries (Road)

Tank Wagons (Railways)

And Pipelines

Filling And Movement Of Tank Lorries Is Monitored From The Control Room At Keamari Terminal To Ensure Efficiency.

Comparison with Shell:

Below The Review Of The Other Well-Known Oil Marketing Company -Shell With Comparison To PSO.

• Subjects PSO Shell

Site Across Pakistan 3450 780+

Depots 25 12

Oil Supply (Lit) 12.27 (MMT) 2.66 MMT

Lubricant 11 15+

Air/Sea Ports Refueled Everyday 9 Airports & 2 Sea Ports 61 Aircrafts

Customers (Per Day) 2.8 Million 1 Million

ORGANOGRAM OF PSO:

CUSTOMER SERVICE DEPARTMENT (CSD):

PSO Has Recently Set Up A Dedicated Service Department That Is Major Step Towards the Customer.

The Company’s Overall Objective Of Becoming A Customer-Oriented Company. Located At The Company’s Head Office In Karachi.

The First Point Of Contact For The Customers On Day To Day Concerns And Provides Centralized Customer Service Across Pakistan.

Trained And Professional Staff Attends To And Solves The Customers Concerns And Complaints Quickly And Effectively.

CHAIN OF COMMAND:

Chain Of Command Is An Unbroken Line Of Authority That Extends From The Upper Levels Of The Organization To The Lowest Levels And Defines Who Reports To Whom.

As PSO Follows Traditional Objective Setting Decision Are Made Totally By The Top Management.

The Authority Is Given To The Managers To Give Orders And Employees Are Bound To Follow Them.

It Is The Responsibility Of The Employees To Perform Those Duties Assigned To Them.

UNITY OF COMMAND:

On PSO The Unity Of Command Hoes In The Following Sequence:

Chairman

Managing Director

7 General Managers

Divisional Managers

1 Sales Executive

8-12 Sales Officers

Managing Director Is Answerable To The Chairman. MD Has 7 General Managers Working Under Him. Every G.M Has 8 DMs Working Under Him. Every DM Has A Sales Executive And Under Him There Are 8-12 Sales Officers.

DECISION-MAKING STYLES: Decision-Making Is An Important Aspect Of The Company, Which Needs To Be Thoroughly Evaluated Before Making A Final And Firm Decision.

Following Are The Decision Making Style In Use By PSO.

ANALYTICAL STYLE (LONG RUN):

As PSO Is Sales Oriented Company And It Has Many Competitors Like Shell, Caltex Etc. So They Have To Consider More Alternatives After Making A Decision. The Managers In This Condition Have The Ability To Cope With Unique Situation.

DIRECTIVE STYLE (SHORT RUN) :

In Short Run, The Decision Making Are More In Directive Style I.E. Managers Made Fast And Logical Decisions. The Manager Is The Focal Point In The Organization And He Is Appropriate Authority To A Problem Arise By His Observation Or Reflected By Someone Else From The Organization.

PRODUCTS AND SERVICES:

•PSO Overall Has Two Forms Of Business

Retail Fuel (RF): Deals In Petroleum Based Products.

Non-Fuel Retail (NFR): Deals In Non-Petroleum Goods.

DEPOTS:PSO Has Storage Depots All Over Pakistan. These Include The Following:

South Zone Depots:

Hyderabad, Daulatpur, Sukkhur, Sanghi, Quetta „C,‟ Khuzdar And Pasni.

North Zone Depots:

Chakpiran, Faqirabad, Taru Jabba, Serai Naurang, Kundian, Juglot, Chitral And Kohat.

Central Zone Depots:

Vehari, Shershah -2 (B&C), Lalpir, Sahiwal, Habibabad, Faisalabad A, Faisalabad B, Badami Bagh, Kala Shah Kaku, Gujranwala, Sargodha And Kotla Jam

Types Of Fuel Station:

• Old Vision Retail Outlet (OVRO):

New Vision Retail Outlet (NVRO):

Problems and Solutions:

• Today the major Problem Face by PSO is that the ministry of petroleum affected and involves in the way of progress.

Government of Pakistan does not allow to build the new oil refinery, and when crude oil refines in foreign countries the prices of oil products obviously increases.