#psmgconf 2014 | kristy sammis | social media & #sfbatkid

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Kristy Sammis [email protected] @kristysf SOCIAL MEDIA SUCCESS & THE #SFBATKID STORY

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Kristy Sammis, Clever Girls Collective, shares the story behind the social media, global phenomenon that was the Make a Wish #SFBatKid - She talks strategy, planning and how storytelling can help any brand connect with their goals.

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Page 1: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

Kristy Sammis

[email protected]

@kristysf

SOCIAL MEDIA SUCCESS & THE #SFBATKID STORY

Page 2: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

WE ARE

CLEVER

BLOGGERS

PINNERS

INSTAGRAMMERS

TWEETERS

FACEBOOKERS

PHOTOGRAPHERS

STORYTELLERS

CONTENT-CREATORS

MOVERS

SHAKERS

TASTEMAKERS

INFLUENCERS

GIRLS

Page 3: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

IT’S 2014.SOCIAL MEDIA HAS SOLVED ALL

OUR MARKETING PROBLEMS!

Page 4: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

(JUST KIDDING)

OF SOCIAL MARKETERS AREN’T SURE WHICH SOCIAL MEDIA TOOLS TO USE

*Source: Social Media Examiner 2014 Report, 2800 Marketers

Page 5: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid
Page 6: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid
Page 7: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

Kiwanis slide 6

Page 8: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid
Page 9: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid
Page 10: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

#SFBatkid

Page 11: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid
Page 12: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid
Page 13: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid
Page 14: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid
Page 15: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

#SFBATKID BY THE NUMBERS

President Obama retweets one of

our staff photos!

1,816,783,718 TOTAL

TWITTER IMPRESSIONS

23,793,757 TOTAL

INSTAGRAM IMPRESSIONS

1,840,577,475 OVERALL

SOCIAL IMPRESSIONS

Page 16: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid
Page 17: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

(A.K.A. “The Secrets of All Social Media Programs”)

THE SIX“SECRETS” OF #SFBATKID

Page 18: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

THE SIX“SECRETS” OF #SFBATKID

1. GOAL

2. AUDIENCE

3. METRICS

4. MESSAGE

5. AGILITY

6. EMOTIONAL STORY

Page 19: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

SECRET #1: GOAL

Page 20: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

WHAT DO YOU WANT TO ACCOMPLISH?

SECRET #1: GOAL

Page 21: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid
Page 22: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

WHO DO YOU WANT TO REACH?

SECRET #2: AUDIENCE

WHERE ARE THEY?

Page 23: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

Estimated size of the crowd at City Hall: 20,000+

Number of countries where Batkid was discussed: 117

Total Social Impressions: 1,816,783,718

Number of hits per second to all Make-A-Wish websites during peak: 1,400

YOU GET WHAT YOU MEASURE

SECRET #3: METRICS

Page 24: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

*FORRESTER RESEARCH WWW.FORRESTER.COM

Page 25: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

“WHAT’S THE HASHTAG?”

SECRET #4: MESSAGE

Page 26: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

OR IF IT DOES!?

WHAT IF THIS DOESN’T WORK?

SECRET #5: AGILITY

Page 27: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid
Page 28: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid
Page 29: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

WHY WILL PEOPLE CARE?

SECRET #6: EMOTIONAL STORY

Page 30: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid
Page 31: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

(A.K.A. “The Secrets of All Social Media Programs”)

THE SIX“SECRETS” OF #SFBATKID

Page 32: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

QUESTIONS?

Page 33: #PSMGConf 2014 | Kristy Sammis | Social Media & #SFBatKid

Kristy Sammis

[email protected]

@kristysf

THANK YOU!