proximitycr in a snapshot 2016 slideshare
TRANSCRIPT
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NEAR SHORE TECHNOLOGY SERVICES COSTA RICA - 2016
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WHY PROXIMITY?
Becausebesidesdeliveringourservicesandprojectson4me,withtheagreedscope&qualityandwithimportantcostsavings,we
provideatrustable,professionalandenjoyableexperience,whereourteamtruly
becomesanextensionofyours.
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IN A SNAPSHOT
1.3+ Million
Man-hours, invested in multiple projects, from
multiple clients.
500+ Projects
In multiple technologies, industries, and team
sizes
12+ Years
In the US market since 2004
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TWO DELIVERY CENTERS in CR
Proximity - Northwest
LocatedinHeredia,atEurocenter-Diursafirstfloor,thecenterfocusonMicroso;technologiesand
tes>ngservices
LocatedinEscazu,atAtriumBusinessCenterthirdfloor,thecenterfocusonMobiledevelopment(webandna>ve)
andOpensourcetechnologies.
Proximity - Southwest
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TECNOLOGIES & SERVICES
Core Technologies
Microsoft Dot Net
Mobile (Native & Web)
iOS & Android
Open SourceJava/PHP/LAMP
Core Services
Software Development and
Maintenance
eCommerce & CMS Solutions
Testing ServicesManual & Automated
Agile Project Management
Database Architecture Graphic DesignSpecial
Services
UI/UX designApplication Architecture RPG-AS-400
Enterprise web applications, mobile first, usability, cloud, front end development
Dedicated Teams, Agile, Scrum, Real time collaboration, an extension of your team
On demand, by project, or full time dedicated professionals
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HOW DO WE WORK REMOTELY WITH OUR CLIENTS?
AGILE
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DedicatedTeams,97%
FixedPriceProjects,
3%
• Fixedprojectstostart• Longtermrela>onships• Extensionoftheclient’steam
DEDICATED TEAMS
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People • Average size of a team: 3 to 5 team members
• Minimum of 3 years of experience, and up to 10+
• Bilingual English/Spanish
• University degree (bachelor) and many with Master degree
• Attrition rate for 2015 was of 6%
• Average time with Proximity: 3 years
HHRR IN A SNAPSHOT
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MANAGEMENT
CTO
HR & STAFFING
CEO
Tech leads &
Engineers
COO
PROJECT MANAGER
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WHAT IS DIFFERENT WITH PROXIMITY?
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Coordination Model for the
services
Human Resources
Infrastructure
• BigPicture• Technology• Methodology• Defini>onofSuccess
• Profiles• Roles&Responsibili>es• Hiring• Training
• Connec>vity• Security• Hardware/so;ware• Facili>es
ENGAGEMENT PROCESS
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Productivity
Quality
Client satisfaction
METRICS
• Idle/wai>ng>me• Noncore/NonProduc>veac>vi>es• Rework(internalandfromclient)
• Rework(internalandfromclient)• TicketRejec>onsra>os(internaland
fromclient)• Peerreviewresults
• Communica>on.• ServiceSa>sfac>on.• ProjectCoordina>on.
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METRICS
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“FWIW–IamextremelypleasedwiththecurrentteamIhaveinplace...IfIhadmyway,Iwouldkeepthiscrewtogetherandworkingformeforyearstocome.Thankyoufortheexcellentservice.Iamyourbiggestfan”
DirectorofTechnology–Indiana–10/2015Teamof13people
“Yourteamhasdoneverywell!.Whenwestarted,thatappwasrunning99.6%up>me.Yourteamhashelpedthelocaldevsturnthatperformancearoundwherewe'renowrunning99.99%.Iwanttokeepourjointteamaliveasmuchaspossible”
ProductOwner,VA–02/2016.Teamof6people
CLIENT SATISFACTION
“Great...Thanksforhandlingthis.Juancon>nuestobeatremendousassettoourteam.IwishIhadthreemorelikehim.Thanks
DirectorofDevelopment,Virginia-06/2016”
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THANK YOU!