providing firstbeat lifestyle assessment as a service · opened my eyes! stopped me to think of my...
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Providing Firstbeat Lifestyle Assessment as a ServiceGetting the Balance Right II seminar 6.3.2014
Susan Kallio Head of Wellbeing Business Diacor Terveyspalvelut Oy
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Diacor in a Nutshell
•13 medical centres & hospital in capital area
•OHC main business: OHC 4500 employers with approx. 135 000 employees
•Revenue 125 M€ (2013), and turnover 76,7 M€
•Apprx. 600,000 visits to medical centres 2013
•The biggest domestic health care company in Finland
•Dividends to a charitable foundation – making the difference!
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Wellbeing at Work
Occupational
Health Care
Treatment of
Illness and
Procedures
Work-related
rehabilitation
From traditional occupational Health Care to modern concept of Leading occupational Wellbeing
at Work
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What Customers say about the Assessment?
Opened my eyes!Stopped me to think of my
future & my wellbeing…
Clear & detailed reflectionof my overall situation. Helped me to make
decisions!
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Firstbeat Lifestyle Assessment as part of individual or group process
• Individual Occupational Health Control for selected focus group
• Wellbeing Process of Management Team
• Wellbeing Coaching process
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Diacor Wellbeing Factory
WellbeingForum
Info & Start of own Wellbeing project
WellbeingForum
Follow up
FirstbeatLifestyleAssessment
Target setting
Individual Coaching
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Lead Your Own Wellbeing Coaching
LYWB Info session
4 months
Group coaching 1 Group coaching 2 Group coaching 3 Group coaching 4
Individualcoaching
3
Individualcoaching
4
Individualcoaching
5
Micro decisions
HRV feedback
HRV info
WB index
Follow-upgroup
coaching
3-4m
WB indexBBI-15
Individualcoaching
2
Individualcoaching
1
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Wellbeing Coaching
• Principal aim is to enhance the self-leadership related to well-being at work
• Health promotion process, not primarlycare
The target group is senior and middlemanagers, senior experts and other keypersonnel
• Controls own job content and work load
• Self-leadership skills expected
• Works in dynamic network - ecosystems
• Mobile work
• Wellbeing is a strategic topic
Target Target group
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Focus on FB feedback session is on every-daydecision making at work
• Approach has been applied in weight controlling and other issues of physicalhealth
• Approach can be extended to psychosocial issues of working life • The fundamental question is how do every-day decisions influence well-being• Basic target
– The participants learns to identify decision-making situations that are criticalconcerning wellbeing
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Focus: Decision-making Events at Work
Everyone makes a number of microdecisions daily:
– ”Should I process my e-mails late in the evening?”
– ”Should I turn my mobile off during weekends?”
– ”Shall I return to work during my holiday if I have an importantmeeting?”
– ”Shall I stay at work for a couple of hours even though I was planningto do something else?”
– ”Shall I have a decent lunch or should I have an extra meetinginstead”?
– ”Should I ask for help or try harder and harder?”
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The Learning Process - SELF-REFLECTION IS THE KEY!
• Self-confrontation or understanding the importance of microdecions, sufficientrecovery and work-life balance
• Identification of microdecision events in one’s worklife
• Generation of personal wellbeing strategy
• Making sound choices, new possibilities
• Positive feedback –> balance, wellbeing
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Support for individual dicision making
Individual Wellbeing Strategy
HRV feedback Wellbeing targets, limits, recovery
Individual coaching Group coaching
Workload management & recoveryMotivation & valuesOrganizational Culture & Wellbeing at work
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Microdecisions affect Wellbeing
• Stress caused by daily hassles is more harmful to health than majornegative incidents
– It is important to avoid excessive psychophysiological arousal
• Workload is optimal when full recovery takes place
– Not sufficient recovery is common
Let’s listen to our bodies!
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My Life & Wellbeing
1. Assessment in April. Workpressure, feeling stressed
2. Assessment in August. Small changes had made a difference. Increased sense of balance in life
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Balance between Stress & Recovery
Learn to recognize situations and events that promote recovery and cause stressor increased activation!
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EDISTÄMME IHMISEN TERVEYTTÄJA TEEMME HYVÄN TEKEMISENMAHDOLLISEKSI