protegis apparel & employee store instructions · welcome to the home page of the protegis fire...

Protegis Apparel & Employee StoreInstructions


Technician Apparel Information

Technician Clothing PackageAt 90 days, Technicians should have the below company clothing package. This is “mix & match” and if the most expensive option is taken in each area, there will not be anything left in the budget. Conversely, if you select the least expensive options, you will have additional budget to spend. You will also be able to add/upgrade apparell to your order and pay the di�erence.

• Five (5) Work Pants (PT88 or PT20)• Five (5) Work Shirts (SP24 or SP14)• Two (2) T-Shirts (PC61P or PC55P) or 1:1 with Long Sleeve (2410)The shirts can be any combination for a total of �ve (5).

• One (1) Sweatshirt (ST265)• One (1) Lightweight Jacket (88083)• One (1) Heavyweight Jacket (CS620, CS625 or J763H)

Pre-90 Day Starter PackageAt the Manager’s discretion, a total of two (2) work pants and two (2) T-shirts can be ordered upon hire. Upon 90 Days, these will to be deducted from the package above.

• Two (2) Work Pants (PT88 or PT20)• Two (2) T-Shirts (PC61P or PC55P) or 1:1 with Long Sleeve (2410)

After Allocation Budget ReachedOnce you have depleted your allocation budget, you will have the ability to purchase more apparel on the Protegis store with a credit card. A processing fee of 3% will be included on all transactions .

ALL EMPLOYEES WILL HAVE THE ABILITY TO PURCHASE OVER 40 DIFFERENT CLOTHING OPTIONS.

Protegis StoreUser InstructionsTable of Contents

Protegis Store Introduction

Accessing the Store

Navigating the Store Home

Navigating the Store Menus

Browsing & Searching

Ordering Apparel

Apparel Shopping Cart

Apparel Checkout

Ordering Print Collateral

Print Collateral Shopping Cart

Print Collateral Checkout

Print Collateral Order Con�rmation

Print Collateral Order Cancellation

Print Collateral Shipping

3

4

5

6

7

8

11

12

13

16

17

18

19

20

Protegis StoreIntroduction

3

Protegis Store AnnouncementIt is with great pleasure and excitement that we introduce the NEW Protegis Fire & Safety E-Store that will give you the ability to order all your Protegis Corporate Branded Apparel, Corporate Print Collateral including: Hang Tags, Stationary, Business Cards, Labels and Marketing Material online.

OUR ONLINE ORDER PROCESS WILL BE AS FOLLOWS: The Corporate Branded Apparel E-Store will compile and process all online order requests twice monthly. The �rst order process period will be between the 1st and 15th and these orders will be processed on the 16th of every month. The second order process period will be between the 16th and 31st of each month and these orders will be processed on the 6th. All orders will go into production and be delivered within 5 – 7 business days and/or by the end of the first week of the following month. The Print-on-Demand E-Store orders will be processed immediately and delivered within 7 to 10 business days.

Accessing The StoreE-STORE INSTRUCTIONS MANUAL

4

Accessing the Protegis Store Our new E-Store is very user friendly. Basic instructions are outlined below, but should you have any questions and/or need clari�cation when placing your order, please contact our Protegis Fire & Safety Store Account Manager, Francine Artiste at [email protected] or 216.544.3665 for immediate assistance.

PROTEGIS FIRE & SAFETY E-STORE INSTRUCTION MANUALPlease note all your user credentials would be located in the original Protegis E-Store Welcome email that was sent to you from [email protected]

1. Click on the Protegis Store Icon /Link that was located in your Protegis E-Store Email.

a. Enter your user name: _________________________b. Enter your password: __________________________

2. Select the location, for which you will be ordering, from the drop down menu.

3. Click the enter button to continue to the mallfront screen.

5

Navigating The StoreE-STORE INSTRUCTIONS MANUAL

BASIC HOME NAVIGATION Protegis Store Home NavigationWelcome to the Home page of the Protegis Fire & Safety E-Stores. Below you will �nd the descriptions of the main navigation menu.

Home - At any time during the process (after selecting an E-Store) you may click on the Protegis Logo and the system will bring you back to the mall front showing all the available eStores. Order History - you will be able to review all previous orders that were processed.Shopping Cart - After you have clicked on the E-Store category, you can view you current shopping cartSearch - After you have clicked on an E-Store category or subcategory, go to the Search �eld on the top navigation bar of your screen. Contact Us - You will be able to contact the store admin at anytime.

1

23

4

5

12 3 4 5

6


BASIC NAVIGATIONE-Store Categories and Menus

Protegis Store Categories & MenusWelcome to the Home page of the Protegis Fire & Safety E-Stores. Below you will �nd the descriptions of the E-Store navigation menus. ***PLEASE BE AWARE***The Corporate Branded Apparel E-Store will compile and process all online order requests as one order, you will not be able to process both apparel and print material in the same shopping cart.

Corporate Branded Apparel- Each Store has a separate category that you can start ordering from. *PLEASE BE AWARE* you will not be able to order both apparel and print material in the same shopping cart.

Corporate Print Collateral - You will be able to purchase all service material (with approval)

Customer Service - You will be able to contact the store admin at anytime.

1

2

3

1 2 3

7

Finding What You NeedBROWSING1. Using the top menu bar, move your mouse over each E-Store and through each category and subcategory available.

2. Click on the category or subcategory of interest. The system will take you to a listing of items available in that category or subcategory.

3. All of the products in your E-Store are sorted into categories for easier selection.

4. Click on the thumbnail picture or the short description to go to a screen containing important details related to the item, such as a larger picture, quantity on hand (if inventory), special information on ordering, item content, etc. (See Branded Apparel Ordering or Print Collateral Ordering) SEARCHING1. After you have clicked on an E-Store category or subcategory, go to the Search �eld on the top navigation bar of your screen.

2. Type one or two keywords related to the item you are looking for and the system will bring up all items containing those words. If you know the item number, you may search by entering that number in the appropriate �eld.


BASIC NAVIGATIONBROWSING & SEARCHING

8

Finding What You NeedBROWSING1. Using the top menu bar, move your mouse over each E-Store and through each category and subcategory available.

2. Click on the category or subcategory of interest. The system will take you to a listing of items available in that category or subcategory.

3. All of the products in your E-Store are sorted into categories for easier selection.

4. Click on the thumbnail picture or the short description to go to a screen containing important details related to the item, such as a larger picture, quantity on hand (if inventory), special information on ordering, item content, etc. (See Branded Apparel Ordering or Print Collateral Ordering)

SEARCHING1. After you have clicked on an E-Store category or subcategory, go to the Search �eld on the top navigation bar of your screen.

2. Type one or two keywords related to the item you are looking for and the system will bring up all items containing those words. If you know the item number, you may search by entering that number in the appropriate �eld.


BRANDED APPARELORDERING

OUR ONLINE ORDER PROCESS WILL BE AS FOLLOWS

***PLEASE BE AWARE***The Corporate Branded Apparel E-Store will compile and process all online order requests as one order, you will not be able to process both apparel and print material in the same shopping cart.

BRANDED APPAREL NAVIGATION AND ORDERING

1. After selecting the Apparel category, click on your category of style(Men’s Apparel, Ladies Apparel, etc.)

Uniforms

9





BRANDED APPAREL NAVIGATION AND ORDERING 2. Click on the picture of the item to bring you to the order screen.

3. (if available) Select the color of choice by clicking on the color selection.

10





BRANDED APPAREL NAVIGATION AND ORDERING 4. Once the color is selected, the pricing will appear. ( You will also be able to view the size chart)

5a. Use the Easy Order Matrix to specify the quantity next to the appropriate size(s) 5b. and click Select Logo.

5a

5b

4

11


BRANDED APPARELORDERING/SHOPPING CART



BRANDED APPAREL NAVIGATION AND ORDERING

6a. Select your logo, stitch color, and logo placement 6b. Click Add to Cart.

7. The system will take you to the Shopping Cart 8. You can change the quantity of any item you are ordering by clicking in the Quantity �eld and changing the amount. 9. You can also eliminate an item by clicking the Delete box at the end of the item line. 10. To update any changes made in your shopping cart, click Update Changes, located at the bottom of the shopping cart screen. OR Continue Shopping , Proceed to Checkout.

6a

6b

12



BRANDED APPAREL NAVIGATION AND ORDERING 1. After selecting the Apparel category, click on your category of style (Men’s Apparel, Ladies Apparel, etc.)


BRANDED APPARELCHECKOUT/CONFIRMATION

OUR ONLINE CHECKOUT PROCESS WILL BE AS FOLLOWS

BRANDED APPAREL CHECKOUT WITH ALLOCATION VALUE1. You will be prompted to enter you name.2. Your allocation amount will be attributed to your total.3. Click Continue Checkout or Cancel Order.4. Continue Order, you will be prompted that your Purchase has been created.

BRANDED APPAREL CHECKOUT WITH CREDIT CARD1. You will be prompted to enter your billing information2. You will be prompted to enter your Credit Card information3. Click Continue Checkout or Cancel Order4. Continue Order, you will be prompted that your Purchase has been created. An email con�rmation will be sent to your email, and you will receive a shipping email within 15 days.

1

23

1

2

4

13


***PLEASE BE AWARE***The Corporate Printed Collateral E-Store will compile and process all online order requests as one order, you will not be able to process both apparel and print material in the same shopping cart.

PRINT COLLATERAL NAVIGATION AND ORDERING

1. Click on the item category or subcategory you wish to order from.


PRINTED COLLATERALORDERING

14






2. Click on the item you would like to purchase.

15




3. Enter your order quantity on this screen4. Enter the location/item information needed.5. Add to Cart or Cancel the order

3

4

5



16




6. The system will take you to the Shopping Cart

7. To continue shopping, click on the Company E-Store menu heading and the system will take you to the category and subcategory you have selected. OR, simply click Continue Shopping.

8. To complete your order, click Proceed to Checkout.


PRINTED COLLATERALSHOPPING CART

7 8

17

OUR ONLINE CHECKOUT PROCESS WILL BE AS FOLLOWS

PRINTED COLLATERAL CHECKOUT 1. Shipping Information will be defaulted to the location that was selected when entering the store. The Billing Information at the top of the screen is static and will always be the corporate o�ce.

2. Review the checkout screen to make sure everything is correct. You can Make Changes, Cancel Order, or Order Now.2a. Make Changes - Will take you back to the Shopping Cart Screen2b. Cancel Order - You will be prompted to con�rm cancellation2c. Order Now - Will push your order to the approval status (See Con�rmation & Approval)


PRINTED COLLATERALCHECKOUT

2 2a 2b 2c

18


PRINTED COLLATERALCONFIRMATION & APPROVAL

OUR ONLINE CONFIRMATION PROCESS WILL BE AS FOLLOWS

PRINTED COLLATERAL CONFIRMATION

You will be taken to a purchase order created screen, after you clicked Order Now. 1. A con�rmation email will be sent to you after it was approved by your store appover.2. Special Instructions could be included at the bottom of this con�rmation to include any notes your approver might have.

2

1

19

OUR ONLINE CONFIRMATION PROCESS WILL BE AS FOLLOWS

PRINTED COLLATERAL CANCELLATION 1. A cancellation email will be sent to you after it was declined by your store approver.2. Special Instructions could be included at the bottom of this cancellation to include any notes your approver might have.

2

1


PRINTED COLLATERALCANCELED ORDER FROM APPROVAL

20


PRINTED COLLATERALSHIPPING CONFIRMATION

ADDRESS HERE

OUR SHIPPING PROCESS WILL BE AS FOLLOWS

SHIPPING CONFIRMATION NOTIFICATION 1. A shipping con�rmation email will be sent to you when your order ships. (Please note: You will be the only recipient of the shipping con�rmation)2. You will be able to use Reference #1 & #2 to con�rm which order in your order history this shipping con�rmation is in reference to.

30

Accessing the Approver Page Our new E-Store Approval Page is very user friendly. Basic instructions are outlined below, but should you have any questions and/or need clari�cation when placing your order, please contact our Protegis Fire & Safety Store Account Manager, Francine Artiste at [email protected] or 216.544.3665 for immediate assistance.

PROTEGIS FIRE & SAFETY E-STORE ADMIN INSTRUCTION MANUALPlease note all your user credentials would be located in the original Protegis E-Store Welcome email that was sent to you from [email protected]

1. You will receive an Email from the E-Store - Subject: Approval Email for Order XXXXXXX

2. Click on the link associated with the order approval


protegis apparel & employee store instructions · welcome to the home page of the protegis fire...

Documents