Protect and Manage Your ContentProtect and Manage Your ContentEnterprise Content Management

AgendaAgenda

Setting the Scene• The opportunity

How Can Microsoft Help?• MS Solution

BPIO modelEnterprise Content Management in Action• Partner

Summary & Call to Action

ECM moving into the mainstreamECM moving into the mainstream

• The Australian Market is expected to be the largest ECM market in Asia Pacific from 2006 to 2012• $30.6 Mil in 2005 to $51.7M• 7.8% CAGR

• In 2005 Revenue is mostly Enterprise business– but growth over the next 5 yrs fueled by Medium and Small Buisnesses

Key drivers for implementing…Key drivers for implementing…

Rank Driver 1-2 yrs

3-4 yrs

5-7 yrs

1 Compliance & Regulatory measures among Enterprises High High High

2 Increasing Needs to Manage Enterprise Records & Documents in the Gov’t &Legal verticals

High High Med.

3 High Volume & Increasing Size of Information Spurring the demand for ECM solutions

High Med. Low

4 High Market Competition Offering Cost Effective ECM Solutions

Med. Med. Med.

5 Growing Needs to Manage, Record & Archive Critical Enterprise Content due to M&A activities

Med. Low Low

6 Change in Business Dynamics Med. Low Low

Business Challenges drive ECMBusiness Challenges drive ECM

Content chaos lowers productivity & content security

Regulatory & legal climate has potential for severe fines and lawsuits

Publishing to multiple web sites is costly and takes too long

Manual, paper based processes lower efficiencies and raise errors

ECM Is The Solution…but challenges remainECM Is The Solution…but challenges remain

Implementations tend to be constrained to specialised departments

User adoption is low due to new work practices

IT deployment/maintenance costs are high

Return on Investments take a long time

Microsoft’s ECM VisionMicrosoft’s ECM Vision

Pervasive ECM throughout the organisation

Enable a wide range of uses cases, out of the box

Deeply integrated components

Interoperable and Extensible

ECM in the 2007 Office systemSingle solution to manage entire content lifecycleECM in the 2007 Office systemSingle solution to manage entire content lifecycle

Document

Management

Web Content

Management

Search

Workflow

Storage

Security

Records

Management

Form Based

Process Automation

Manage Diverse ContentScalable document managementManage Diverse ContentScalable document managementFind and reuse information

Central repository for classifying and retrieving informationImproved search increases results relevancy PowerPoint Slide libraries enable slide reuse

Protect sensitive informationIntegrated rights management for various types of content Excel services for protecting spreadsheetsDocument Inspector removes hidden comments and revisions

Streamline document collaborationStructured authoring with built-in document workflow templatesInitiate and track workflow within Office 2007 programsDocument information panel helps users enter metadata

Satisfy Compliance Requirements Secure records managementSatisfy Compliance Requirements Secure records management

Retain business records Expiration policies that define record schedulesAuditing policies track usage E-mail retention thru Office Outlook 2007/Exchange 2007

Safeguard records from modificationSecure repository locks documents in final stateMetadata changes to records are disabledAccess and usage control

Easily manage litigation discovery Hold lists for different discovery requestsIntegrated search helps find records relevant to discoveryRetention schedule disabled for held records

Efficiently Manage Multiple Web SitesSingle infrastructure for intranet and internet publishing

Efficiently Manage Multiple Web SitesSingle infrastructure for intranet and internet publishingEmpower users to publish content in a timely manner

Web content editor designed for business usersOut-of-the-box approval processingImmediate deployment of critical content

Run rich sites with consistent brandingMaster pages enforce site brandingReady to use, configurable navigation controlsCSS capabilities for pixel level control over look and feel

Simplify content deployment and managementMulti-tier architecture for intranet, extranet, and internet sitesMulti-lingual site variationsSite Manager tool to administer web sites

Streamline Business ProcessesBroad reach forms as process front endStreamline Business ProcessesBroad reach forms as process front end

Automate manual processesRun processes on Windows workflow foundation coreDesign custom workflows with SharePoint Designer and Visual StudioCentrally monitor in-progress & completed workflows

Rapidly design and centrally manage formsOffice InfoPath 2007 as the intuitive design toolMinimize solution downtime with side-by-side upgrade One view to track status of all admin deployed forms

Extend information gathering across boundariesDesign forms once, run on rich client, browser, mobile devicesAccess LOB system data thru the business data catalogData entry validation rules

Conceptual ArchitectureConceptual Architecture

Records Management Web Content

Management

Forms Solutions

Unified Storage Architecture

Unified Services

ECM Components

User Interface

Microsoft Office Web browsers Third- party apps

Workflow Metadata Policies

Search Security/IRM XPS Collaboration

Library Services

Document Management

Why ECM From Microsoft?Why ECM From Microsoft?

Ease of use and tight integration with MS Office ensures wide adoption

Deeply integrated components reduce IT deployment and management costs

Ready to use out of box functionality reduces time to value

Content is protected on server and client

Choosing Where To Start?Choosing Where To Start?

Basic e-mail, file shares, Mostly phone based communication

Ad-hoc teaming around functions and projects, based on IT standards

Standard platform for secure e-mail and IM

Fully managed collaboration platform and pervasive access

Increasing unification of communication channels

Seamless collaboration across the firewall and federation of communication information and policy

Data silos, custom and IT dependent reporting,

Limited automation

Disconnected scorecards and IT dependant reporting & analysis on subject-oriented data

Automation of data loading

Infrastructure for enterprise-wide centralized scorecards and self-service reporting

Centralized data mgmt

Real time closed loop and proactive analysis

Content on paper, file-shares and personal drives. Disparate search tools

Disconnected repositories and sites, with basic search capabilities

Integrated repositories to manage and publish documents & records, with advanced search

Federated documents and records mgmt within and outside enterprise. Integrated search across desktop, enterprise content and LOB

PARTNER CASE STUDYPARTNER CASE STUDY

Call To ActionCall To Action

Register your interest on your session EVAL form for:A Microsoft Solutions Specialist to deliver a deep dive demonstration and business update to you and your key IT decision makersA Microsoft Infrastructure Optimisation Workshop (including workshops providing guidance and best practice on identifying, building and deploying Microsoft Solutions) delivered by a Microsoft PartnerA visit for your IT Decision Makers to our immersive demonstration facility the Microsoft Business Productivity Centre.

Coming soon: Attend an in-depth Industry Briefing in ECM by Microsoft in your capital city in February & March.

Copyright ©2006 Microsoft Corporation. All rights reserved.

Microsoft, InfoPath, the Office logo, Outlook, SharePoint, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All

other trademarks are property of their respective owners.

This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.