proroute-h685-3g-and-4g-router-user-guide.pdf

Forallenquiriespleasevisitwww.proroute.co.uk

ProrouteH6853Gand4GRouterUserManual

Proroute.co.ukProrouteareaspecialistproviderofCellularaccessequipmentforRemoteInternetconnectivityandmanagementofITresources.TheProrouteteamarebringingarangeofproductstomarkettosupportprofessionalinstallationswhereBroadbandWirelessconnectivityisessentialtoperformaparticularfunctioninindustrialanddomesticlocations.ThismanualprovidesadetaileddescriptionofthefunctionsandconfigurationparametersoftheProrouteH6853Gand4Gtoassistusersintheimplementationoftheparticularfunctionsthatmayberequiredforbespokeinstallations.Formoresimplesetuppleasefollowthequickstartguideprovidedwitheachproductordownloadfromwww.proroute.co.uk.


Contents1. HardwareInstallation

1.1 Dimensions1.2 Connectors1.3 HowtoInstalltheunit1.4 SIMCard1.5 TerminalBlock1.6 Grounding1.7 Powersupply1.8 LEDFunctions

2. Overview

2.1 LoggingontotheRouter

2.2 OperationModeHowtoconfigureInternetconnectivity

2.2.1 WANsettings2.2.2 WANCellularNetwork2.2.3 CellICMPcheck2.2.4 AP(Accesspoint)WiFiClient2.2.5 WANPPPoE(Xdsl2.2.6 WANFixedIP2.2.7 WANDHCP(autoconfig)

2.3 LANsettings

2.3.1 RouterIPGatewayIP2.3.2 MACbinding2.3.3 DNSProxy2.3.4 DHCPClient2.3.5 ConfiguringStaticRouting

2.4 VPN

2.4.1 IPSEC2.4.2 PPTP2.4.3 L2TP2.4.4 Tunnel


2.4.5 DTUSettings(SerialtoCellularGatewayFeature)

2.5 SMS/VoiceControl

2.5.1 SMS2.5.2 Voice2.5.3 AlarmwithSMS

2.6 LinkBackup(RouteRedundancy)

2.7 GPSNOTSTANDARD

2.8 WiFi

2.8.1 BasicWirelessSettings2.8.2 AdvancedWiFisettings2.8.3 WirelessSecurity/EncryptionSettings2.8.4 WDS2.8.5 WPS2.8.6 StationList2.8.7 Statistics

2.9 Firewall

2.9.1 MAC/IP/PortFilterSettings2.9.2 PortForwarding(VirtualServerSettings,NAT/NAPT)2.9.3 DMZHost2.9.4 SystemSecurity2.9.5 ContentFilterSettings

2.10 Administration

2.10.1 Management2.10.2 Routerwebport2.10.3 Language,passwordandNTPsettings2.10.4 DDNSSettings2.10.5 FirmwareUpgrade2.10.6 SettingsManagement2.10.7 SystemCommand2.10.8 SystemsLog2.10.9 Statistics2.10.10 Reboot


2.10.11 Status2.10.12 SNMPNotstandard

3. FAQProblemsolving

3.1 OpenDeviceError3.2 ReadError3.3 SignalStrengthhasrightnumber,butcannotdialup3.4 SignalStrengthshows3.5 Theroutercannotberemotewebvisited3.6 Signalshows99butstillcanconnecttointernetandgetWANIP3.7 RoutershowsSIMcardandnetworkinfo,butcannotconnecttointernet3.8 DDNSnotworking3.9 CannotConnectRouterviaRJ45LAN3.10 CannotConnectH685WiFi3.11 CanConnectH685WiFiviaManualIPbutcannotviaDHCP3.12 CannotgetCellWANIP 3.13 Cannotpoweron3.14 Syslogshowsconnectscriptfailed3.15 ProrouteH685isonline,butcannotvisitwebsite.3.16 Portforwardingnotworking3.17 SerialDTUpointtopointsolutionnotworking3.18 Cantopendevice/dev/ttyUSBx.3.19 PPTPison,butcannotbethroughtoPPTPServer

4. TestSamples4.1 TwoH685makeWiFihotspotandWiFiclient4.2 GPSfeature(ForversionwithGPSfeatureonly)4.3 PortForwarding(NAT,NAPT)test4.4 RemoteWebLogin4.5 WANRJ45Static(fixedIP)andCellularFailOverbackupredundancy4.6 WANRJ45DHCPandCellularFailOverbackupredundancy4.7 WANRJ45PPPoEandCellularFailOverbackupredundancy4.8 SMSReboot/CellUP/CellDowncontrol4.9 LANIPmodificationPPTPclientconnection4.10 PPTPclientconnection4.11 IPSecsample


1. HardwareInstallation

ThissectiondescribesthephysicalattributesoftheProrouteH685.

1.1 Connectors


LAN:LANRJ45Ethernetport.WAN:WANRJ45Ethernetport.RST:sysresetbuttonPWR:DCpowersocket.DC7~40VVCC:DCwirepositivepole.DC7~40VGND:DCwiregroundGND:SerialgroundRX:serialreceivingTX:serialtransmissionRST:resetrouterDIO0:digitI/Oport0IDO1:digitI/Oport1NC:noconnection

1.2 Antennaconnections.ThePROROUTEUK/Euroversionhas2antennaconnectionsforCellandWiFiasfollows:

Feature ANT1 ANT2 ANT3 ANT4 Main Cellular Wi-Fi

1.3 HowtoInstalltheunit


TheProrouteH685shouldbeinstalledandconfiguredcorrectlybeforeputtingtheunitintoservice.TheinstallationandconfigurationshouldbedonebyatrainedandcompetentITengineer.NOTE:DONOTCONNECT/DISCONNECTTHEPOWERCABLEWHENTHEPOWERISSWITCHEDONASTHISMAYDAMAGETHEUNIT

1.4 SIMCardTheProrouteH685hasaremovablepanelonthereverseoftheunitwhichissecuredby2screws.ToinstalltheSIMremovethepanel,inserttheSIMcard,whichcanonlybeplacedoneway,intotoholderandpushtheholderdownintopositionensuringthatithasproperlymadecontact.Ifanyforceisneededthenthereissomethingwrong;recheckyouhavetheSIMorientationcorrect.NOTE:NEVERINSERTTHESIMCARDWHENTHEPOWERISSWITCHEDONORYOUMAYPERMANENTLYDAMAGETHEUNIT

1.5 TerminalBlock

The Proroute H685has2optionsforconnectingapowersupply,viathemainspowerAC/DCadapterprovidedwiththeunitorviathedesignatedpinsontheconnectorprovided.Theconnectorcanalsobeusedtoresettheunitorconnectdata:14~24AWGisrecommended.Pleaserefertothetable24fortheinterfacedefinitionofthepowercableandconnectionsequence.

Itisrecommendedthattheconnectionstotheconnectorblockbemadewhentheblockisremovedfromtheunittopreventprovidingintermittentpowertotheunitduringinstall.Whenallwiresaresecuredtheconnectorcanbeplacedintoposition Notes:Thecablesinsulatingstripinglengthisapprox.7mm.


Attention:1. Thepowercableshouldbeconnectedcorrectly.Pleasedoublecheckbeforetheunitis

switchedonasincorrectconnectionsmaydestroytheequipment.2. Powerterminals:Pin1andPin2;3. HerePin2isGND,PIN1ispowerinputVin(DC7~30V)

PIN Signal Description Note1 VCC +730VDCInput Current12V/1A2 GND Ground3 TX TransmitData4 RX ReceiveData5 PGND Ground

6 RST Reset

TheResetPinhasthesameFunctionastheresetButtononthebaseoftheunit.Toactivate,makeashortconnectiontoGNDasfollows:1seclowlevelwillreboot.3seconds,thedevicewillrestorefactorysettings.

7 DIO0 GeneralPurposeI/O Notstandard8 DIO1 GeneralPurposeI/O Notstandard9 NC Noconnection


I/OTerminalonrouter DB9 Serial port (RS485 orRS232)

Port3(GND) Pin5Port4(RX) Pin3Port5(TX) Pin2

Notes:RS232functionalityisnotpresentonthestandardunit.

1.6 GroundingToensureasafe,stableandreliableoperationtheRoutermustbegroundedproperly.

1.7 Powersupply ProrouteH685isdesignedtooperateincomplexenvironmentswherethepowerrangecanbeverylarge.Toimprovethestabilityofthesystem,Prorouteincorporatesadvancedpowermanagementtechnology.However,theDCpowersupplystillneedscarefulattentionandclearunderstandingastothebehaviourofthesupply.Oncethelevelshavebeenestablishedandtesteditisalwaysbesttokeeptheminthistestedrangefordevicestability.

Proroute input power supply is +7+ 30V, the standard configuration is 12V/1A.

1.8 LEDFunctionsAftertheAntennaandPowerareconnectedinsertavalidSIMcardandpowerontheProtouteseriesfollowingtheinstructionsprovidedpreviously.DuringthestartupsequencetheSYSLEDwillblinkforafewseconds,thisindicatesthesystemstartupisnormal;followingthisiftheCELLLEDflashesandthenremainsonconstantlythisindicatesthenetworkisonline;iftheVPNlightisonconstantly,thisindicatestheVPNtunnelhasbeensetup.ThetablebelowsummarisestheLEDindicationlights.


LED Indication Light Description SYS On for 25

seconds On for 25 seconds after power supply

blink System set-up normally Off or still on after 25 seconds

System set-up failure

LAN blink Data transmission in Ethernet

Off Ethernet connection abnormal

On Ethernet is connected

VPN On VPN tunnel set-up Off VPN tunnel set-up failure or not activated

CELL On Access to the Internet OK

WIFI On Enable


Off Disable

WAN blink Data transmission on WAN

Off WAN connection abnormal or not active

On WAN is connected

Signal Off No signal, or signal checking is not ready

4s blink 1 time Signal bar is 1




1s blink 2 times Signal bar is 5

2. OverviewTheProrouteH685hasabuiltinWebConfigurationInterface,includingmanagementanddebuggingtools.Thefollowingsectionsdescribethenecessaryfeaturesandsettingstoconfigureyourrouter.

2.1 LoggingontotheRouterTologontotheH685launchyourbrowserandtypeinthedefaultIPaddress:192.168.8.1.ThisaddresscanalsobefoundonthelabelonthereverseoftheunitadjacenttotheSIMcardlocation.ThemoststraightforwardmethodofconnectingyourPCtotheRouterisviaDHCP(DynamicHostControlProtocol)andselectobtainanIPaddressautomaticallyandobtainaDNSconnectionautomaticallyasthemenu/diagrambelowshows:


Successfulloginwillrevealthestatuspage:


2.2 OperationModeHowtoconfigureInternetconnectivity

ThediagramshowsthedefaultsettingsfornormalinternetaccessandremotecontrolfunctionsBridge


AllEthernetandwirelessinterfacesarebridgedintoasingleinterface/networkGatewaydefaultsettingThefirstEthernetportistreatedastheWANinterface.TheLANandwirelessinterfacearebridgedtogetherandtreatedasLANportsAPClientThewirelessinterfaceistreatedasaWANport.TheotherEthernetportsandtheWiFiAParetreatedasLANportsNATNetworkAddresstranslation

2.2.1 WANsettings

2.2.2 WANCellularNetworkThisisCellNetworkbydefault.InadditiontothisItcanalsosupportthefollowingconnectiontypes:staticIP,DHCP,PPPoE,L2TPandPPTP


CellModemTheCellularmodeminstalledintheunitwillsupportETSIbasedHSPA+orDCHSPA+andLTEdependingonwhichunityouhavepurchased.ThiswillgenerallybeHuaweiorSierraWirelessalthoughthismaychangeovertimedependinguponfurtherproductdevelopments.NetworkTypeSettoAUTObydefault.OnlineMode KeepAlive:Meansalwaysonline.RegardlessoftherebeinganydatapresenttheRouterwill

stayonline OnDemand:TheRouterwilldialup/Makeaconnectionwhenthereisdatafor

transmission

TheIdletimeinMinutesisthetimetherouterwillgoofflineafternodataissent.Inthecaseshownabove,5minutes.

OnTime:TheRouterwillgoofflineaccordingtothescheduleitisgiven.Upto4timescanbeselected.


MACClone.Canbeenabledordisabledifrequired.Disabledbydefault. AdvancedParameterGroups

ClickadvancedParameterGroupsandthiswillexpandtoallowyoutodefinetheAPNsettingstoconnecttoyourNetworkandSIMcard.DialUp:UKsetting*99#APN(AccessPointName):GivenbyyourSIMserviceproviderUser:GivenbyyourserviceSIMproviderPassword:GivenbyyourSIMproviderCommand:Notused.ForDebugonly.Auth.Type(AuthenticationType)Threeoptions(Auto,PAP,CHAP/MSCHAP/MSCHAP2).GenerallyifyouareusinganormalinternetSIMonlythenAutoistherightselection.IfaFixedIPSIMisbeingusedthengenerallyCHAPauthenticationisused.PINcode:Generallynotinuseorrecommended.Leaveblank.


WhentheAPNsettings,UserandPasswordandothersettingshavebeenchangedDONOTFORGETtoselectAdd/Edit.AdvancedCellOptionsIfthesearenotknownpleaseleavealloftheseasdefaultsettingsasperthefollowing:


2.2.3 CellICMPcheckThissectionreferstoInternetControlMessageProtocolorbetterknownasthePINGRebootfacilityandallowstheRoutertomaintainitsconnectionwiththenetworkregardlessoftrafficstatusorprevailingnetworkconditions.Thisisperhapsoneofthemostusefulsupportivefunctionstoensurethatremotedevicesstayconnected.

Active:ticktoenableICMP/PINGRebootcheckfeature Checkmethod:fillinthecheckingdomainnameorIP.ClickHOST/IPcheckbuttonto

verifybeforeusingit. Checkintervaltime(sec):settheintervaltimeofeverycheck CheckCount:setthecheckingcountnumber RebootCountBeforeSleep:H685Proroutestopcheckingafterithasfailedforset

numberoftimes. SleepTime(min):ProrouteH685willsleepfordetperiodbeforeresumingcheck.

Exampleshowninpictureabove:Proroutewillcheckwww.google.comand8.8.8.8,itwillcheck3times.Afterthefirstcheck,itwillrepeateafter60seconds.Intotalitwillcheck3times.Ifall3timesfail,ProrouteH685willreboot.Ifitreboots3timescontinuously,ProrouteH685goestosleepandstopschecking.Thesleeptimeis5minutes.After5minutes,ProrouteH685resumesthecheckingcycle.

2.2.4 AP(Accesspoint)WiFiClientSetPROROUTEasanAPclient,PROROUTEwillconnecttheupperWiFirouterorWiFiAP.Step1)


PROROUTEwebOperationModeChooseAPClient,andclickapplybutton.WaitsometimeuntilthePROROUTEappliesthesettings.

Step2)WIFIAPClientFillintheparameters.SSID:inputtheWiFiroutersSSIDSecurityMode:choosethecorrectonetomatchtotheWiFirouter/APyouwanttoconnect.EncryptionType:choosethecorrectonetomatchtotheWiFirouter/APyouwanttoconnect.


Step3)WIFIBasic

Selectthecorrectchannelmatchedtotheserving/upperWiFiRouter/APyouwanttoconnect.

ThenchoosethesameChannelinProrouteH685asfollows,

Step4)InternetSettingsWANAttheWANConnectionType,chooseDHCP(AutoConfig),andclicktheApplybutton.TheProrouteH685willautomaticallyconnecttheWiFiRouterandgetlocalIPfromtheWiFirouter.Thiscancheckedatstatusinfopage.

2.2.5 WANPPPoE(XdslSettheProrouteH685WANtoPPPoE,ProroutewillconnecttotheupperPPPoEmodem.


Step1)ConnecttheRJ45cablebetweenPPPoEmodemtoPROROUTEWANRJ45port.Onceconnected,thePROROUTEWebEthernetPortStatuswilldisplay.

Notes:youmaynotseetheWANRJ45connectionstatus.Butitwillflashtofreshthestatusevery30seconds.Step2)PROROUTEwebOperationMode,chooseGatewaymode

Step3)PROROUTEwebInternetSettingsWANWANConnectionType,choosePPPoE(ADSL)

WANConnectionType:choosePPPoE(ADSL)


UserName:fillinthePPPoEusername Password:fillinthePPPoEpassword OperationMode:

KeepAlive:PPPoEwillremainonlineregardlessifthereisdatatransmission.FillintheRedialPeriodtime.OnDemand:PPPoEdialupwithdatatransmissionondemand.SettheIdleTime.PPPoEwillbeofflineifthesetidletimehasnodatatransmission.Manual:Manuallydialuprequired.

ClickApplybutton.Step4)PROROUTEwebStatus,itdisplaytheWANIPoncethePPPoEisonline.

2.2.6 WANFixedIPSettheProrouteH685WANviaaSTATICfixedIPfedbytheupperrouterviaSTATICfixedIP.Step1)ConnectRJ45cablebetweenUpperRouterLANRJ45toPROROUTEWANRJ45port.Onceitsconnected,thePROROUTEWebEthernetPortStatuswilldisplay.

Notes:youmaynotseetheWANRJ45connectionstatus.Butitwillflashtofreshthestatusevery30seconds.Step2)PROROUTEwebOperationMode,choosetheGatewaymode


Step3)PROROUTEwebInternetSettingsWANWANConnectionType,chooseSTATIC(fixedIP)

WANConnectionType:chooseSTATIC(fixedIP) IPAddress:fillinoneIPAddress.ThisIPAddressshouldbesamerangeoftheUpper

Router.Forexample,theUpperRouterLANIPis192.168.1.1andSubnetMaskis255.255.255.0,youcanfillintheparametersasabove.

SubnetMask:fillintheSubnetMaskfromtheUpperRouter. DefaultGateway:fillintheUpperRoutersGatewayIP. PrimaryDNSServer:IfyourUpperRoutersupportsDNSproxy,fillintheUpperRouters

LANIPasPrimaryDNSServer.OryoucanfillinthecorrectDNSServerIP. SecondaryDNSServer:FillinaworkingsecondaryDNSServerIP.ClicktheApplybutton.Step4)PROROUTEwebStatus,itdisplaytheWANIPoncetheSTATIC(fixedIP)isonline.


2.2.7 WANDHCP(autoconfiguration)

SetPROROUTEWANviaDHCP(Autoconfig),thePROROUTEwillconnecttotheupperrouterviaDHCP.Step1)ConnectRJ45cablebetweenUpperRouterLANRJ45toPROROUTEWANRJ45port.Onceitsconnected,thePROROUTEWebEthernetPortStatuswilldisplay.

Notes:youmaynotseetheWANRJ45connectionstatus.Butitwillflashtorefreshthestatusevery30seconds.Step2)PROROUTEwebOperationMode,chooseGatewaymode

Step3)PROROUTEwebInternetSettingsWANWANConnectionType,chooseDHCP(Autoconfig)


WANConnectionType:chooseDHCP(Autoconfig)

ClickApplybutton.

Step4)PROROUTEwebStatus,itdisplaytheWANIPoncetheDHCP(Autoconfig)isonline.

2.3 LANsettings


SettingtheLANparameters,includetheIPaddress,submask,VLAN,DHCP,etc.

2.3.1 RouterIPGatewayIP Default,theRouterLANIPis192.168.8.1.Ifuserswanttomodifyit,pleasechangetherelated

parameters.


IPAddress:changetothevalueyouneedStartIPAddress:forDHCPstartIPEndIPAddress:forDHCPendIPDefaultGateway:manuallychangeitafteryoumodifytheIPAddress.

2.3.2 MACbinding Proroutesupports3groupsofMACBinding.Theparametervalueformatisshownbelow:


2.3.3 DNSProxyProroutesdefaultenablesDNSProxy.Withthis,theProrouteH685cangetobtainDNSinfoautomaticallyandassignittothePC/Device.Ifthisisdisabled,pleaseinputthecorrectDNSinfoforyourPC/Device,otherwise,itmaynotworkcorrectly.

2.3.4 DHCPClient

ListstheClientswhichgainIPaddressfromDHCP.

2.3.5 ConfiguringStaticRoutingThissectionintroducestheRoutingTableandhowtoconfigurestaticrouterfunctions.

RoutingTableThispageshowsthekeyroutingtableofthisrouter.

NewStaticRouter

Thispageisabouthowtosetthestaticroutingfunctionoftherouter.


Destination:pleaseentertheTargetHostorIPnetworksegmentRange:HostorNetworkcanbeselectedGateway:IPaddressofthenextrouter.Interface:Youcanselectthecorrespondinginterfacetype.Comment:helpfulmnemonics.Notice: TheGatewayandLANIPoftheroutermustbelongtothesamenetworksegment. IfthedestinationIPaddressisnotthesameasthehost,andthentheSubnetMask

mustbe255.255.255.255. IfthedestinationIPaddressisanIPnetworksegment,itmustmatchwiththeSubnet

Mask.Forexample,ifthedestinationIPis10.0.0.0,andtheSubnetMaskis255.0.0.0.

2.4 VPN

2.4.1 IPSEC


IPsecconnectname:makesurethenameinclientandserveraresame,wesuggesttouse

domainname(111.vpn1.com).ifyouwanttobuildapointtopointchannel,theIPsecnamehavetobewrittenasDEV+equipmentID+name(DEV281250D52F2A1452.vpn1.com),andmakesureboththeclientandserverareinputingClientequipmentID.YoucanfindPROROUTEsIDintheStatusinterface.

ServiceMode:Server/Client Mode:Main/Aggressive.TheAggressivemodeiscommonlyused. RemoteGateway:ThischoicejustappearsintheClientmodeanditisusedtofilltheIP

addressintheServer. LocalIPaddress:FillLANIPofthisdevice.YoucanfillanIPoranetworksegment. RemoteIPaddress:FilltheIPoftheotherrouter. Authentication:Commonly,PreSharedKeyischosen.AndtheClientandServermust

choosethesamekey. AdvancedAKEsettings:Therearesomeencryptionmethodsinthisfield.Youmustusethe

settingsinthisfieldwhenVPNtunnelneedstobebuiltbetweenPROROUTEandotherbrandVPNserver.


Example:Connectedcisco7200andPROROUTEHowtoconfigPROROUTEasVPNclinetIPsecName:makesurethenameinclientandserveraresame,wesuggesttousedomainname(111.vpn1.com).ifyouwanttobuildapointtopointchannel,theIPsecnamehavetobewrittenasDEV+equipmentID+name(DEV281250D52F2A1452.vpn1.com),andmakesureboththeclientandserverareinputingClientequipmentID.YoucanfindPROROUTEsIDintheStatusinterface.

HowtoconfigCISCO7200asVPNServer


cryptokeyringjordanpresharedkeyhostnamejordankeytestcryptoisakmpprofilejordandescriptionchinaSZshenzhenkeyringjordanmatchidentityhostjordankeepalive60retry10cryptoipsectransformsetvpnsetespdesespshahmaccryptoipsecprofilejordansettransformsetvpnsetsetisakmpprofilejordancryptodynamicmapjordan1setsecurityassociationlifetimekilobytes536870912setsecurityassociationlifetimeseconds43200settransformsetvpnsetsetisakmpprofilejordanreverseroutecryptomapCOREVPN26ipsecisakmpdynamicjordan


2.4.2 PPTP

PPTPfeatureworksasClientonly. PPTPVPNActive:tickittoenableVPNfeature. PPTPUser:fillintheusernamefromthePPTPServer. PPTPPassword:fillinthepasswordfromthePPTPServer. PPTPServer:fillinthePPTPServerwhichisIPaddressordomainname. RemoteLan/Mask:fillinthePPTPServersLANrangeandsubmask. Local PPTP IP: default chooses dhcp. If you choose static, please fill in a local PPTP

assignedIP,whichdependsonPPTPServerssettings. MPPEEncryption:selectiondependsonPPTPServerssettings. 40bitEncryption(Defaultis128bit):selectiondependsonPPTPServerssettings. RefuseStatelessEncryption:selectiondependsonPPTPServerssettings. MPPC:SelectiondependsonPPTPServerssettings.

Clickapplybuttontoactivatethesettings.ThePPTPclientwilltrytoconnectthePPTPServerautomatically.


Notes:1) If the PPTP cannot through between client and server, please check if theMPPE configuration ismatchedwithPPTPserverornot.2)NormallyPPTPserverhasroutefor192.168.1.1/24or192.168.0.1/24.PleasecheckthePPTPserverhastherouteof192.168.8.0/24ifyourH820routeriswithIP192.168.8.1

2.4.3 L2TP

L2TPfeatureworksasClientonly.


2.4.4 TunnelTunnel Feature

ThePROROUTETunnelfeaturesupportstwoGRE.


IP Tunnel Feature

2.4.5 DTUSettings(SerialtoCellularGatewayFeature)Notes:thisfeatureisforPROROUTEwithDTUoptiononly.


DTUstatus:openandcloseDTUDTUSerialsetting serialbaudrate:support300/1200/2400/4800/9600/19200/38400/57600/115200bps serialparity:supportnone/odd/even serialdatabits:support7bitsand8bits serialstopbit:support1bitsand2bits serialflowcontrol:supporthardware/softwareDTUconfig mode:canconfigureasclientorserver. Protocol:supportTCP/UDP server1~server4:fillinthecentreserverIPorDomainnameandport.Ifyouconfigure

oneserver,thedatawilltransfertothisserver. Ifyouconfigureonemoreservers,thedatawilltransfertoalltheserversatthesametime.

Sendheartbeat:openorcloseheartbeat. heartbeatintervaltime:setintervaltimetosendeachheartbeat heartbeatinformation:definethecontentofheartbeat senddelaytime:waitingtimetosenddata. Addidstringtohead:addanIDstringinthedataorheartbeat.

2.5 SMS/VoiceControl

2.5.1 SMSStep1)clickSMS/Voice


Step2)ActivatetheSMSfeature

Message/Voicestatus:selectontoenableSMSfeature.offtodisableSMSfeature.Telephonenumber:Sendersphonenumberinput.10groupsareavailabletoallocate.Number1.10:inputthededicatedsendersphonenumber.DonotforgettoTickSMSStep3)DefinetheSMScommand


SMSCommand:selectontoenableit.offtodisableit.SendackSMS:Ifselecton,therouterwillsendcommandfeedbacktosendersphonenumber.Ifselectoff,therouterwillnotsendcommandfeedbacktosendersphonenumber.RebootRouterCommand:inputthecommandforrebootoperation,defaultisreboot.GetCellStatusCommand:inputthecommandforroutercellstatuscheckingoperation,defaultiscellstatus.Forexample,ifwesendcellstatustorouter,routerwillfeedbackthestatustosendersuchasRouterSN:086412090002cell_link_up,whichindicatedtherouterSNnumberandCellWorkingStatus.CelllinkupCommand:inputthecommandforroutercelllinkupoperation,defaultiscellup.Ifroutergetsthiscommand,theRouterCellwillbeonline.CelllinkdownCommand:inputthecommandforroutercelllinkdownoperation,defaultiscelldown.Ifroutergetsthiscommand,theRouterCellwillbeoffline.DIO_0SetCommand:inputthecommandforI/Oport0.ForSMSfeature,pleasekeeptheparameterdefault.DIO_0ResetCommand:inputthecommandforI/Oport0.ForSMSfeature,pleasekeeptheparameterdefault.DIO_1SetCommand:inputthecommandforI/Oport1.ForSMSfeature,pleasekeeptheparameterdefault.DIO_1ResetCommand:inputthecommandforI/Oport1.ForSMSfeature,pleasekeeptheparameterdefault.DIOStatusCommand:inputthecommandforI/Oportstatus.ForSMSfeature,pleasekeeptheparameterdefault.


Step4)Click buttontosaveNote:1)SIMCardinsertedintheroutermustsupportSMSorVoice.2)Trytoaddzonecodeorcountrycodeifthecommandcannotgetworking.Forexample,wesetthenumber13798257916,andifthecommandcannotwork,pleasetrytoputthecountrycode86asfollowedpicture.

Heresetanexample,wesettheparametersforSMS/Voiceasabove.1) Usethecellphone13798257916tosenddowntotheroutersSIMCardNumber,

therouterwillreceivethedowncommand,anditwillbeoffline.AndintheSystemLog,weshallfindainfoasfollowingmarks.

2) Usethecellphone13798257916tosenduptotheroutersSIMCardNumber,the

routerwillreceivetheupcommand,anditwillbeonline.AndintheSystemLog,weshallfindainfoasfollowingmarks.


2.5.2 VoiceThisfeatureenablestheRoutertosendSMStopredefinedphonenumbersforwarningsandalarms.Step1)enableAlarmfeature

Step2)setthededicatedphonenumbersforSMSAlarm


Step3)Configurethevoicecommand

Normalsignalcountforcheckagain:preventsrepeatingofalarms.Withthesettingabove,theProrouteH685checksthesignalevery20s,ifitseesthesignalqualityofZero10times,ProrouteH685willsendanAlarmviaSMS.Afterthealarm,thisfeaturewillbelocked,butProrouteH685keepscheckingsignalqualityevery20s,followingthisoccurrenceifthesignalqualityismeasuresbetterthanZerofor8attemptsthenthealarmfeaturewillbeunlocked;thenthealarmfeatureresumesnormaloperation.


2.6 LinkBackup(RouteRedundancy)

OperationMode Active:disableorenablethelinkredundancy BacktoHigherPrimaryWhenPossible:

Ifyoutickthisoption,theProrouteH685willworkonthebackuplink,whetheritfailsornot,itwillreturntomainlinkifmainlinkisavailableagain.Ifyoudonottickthisoption,theProrouteH685willnotswitchbacktomainlinkwhenthecurrentlinkfails.LinkPrioritySettings WAN1:CellularWireless WAN2:WiFiDHCPWireless WAN3:WiredXXX(XXX=DHCP,STATIC,PPPOE)

OFF:CheckOFFBlanktodisableorunchecktoenablethelinkredundancyPriority:HighPriority,MiddlePriority,LowPriority.LinkCheckSettings CheckCount:forexample,setitas3.Routerchecklinklive3times. CheckIntervalTime(min):forexample,setisas2.Routerchecklinkliveevery2

minutes.


UsedTheSameMethod:IfsetitasYES,WAN1/WAN2/WAN3usesamecheckIPordomainnamefromALLWANCheckMethod.

IfsetisasNO,usersneedsetWAN1/WAN2/WAN3livecheckIPordomainnameseparately.

AllWANCheckMethod:definethelinklivecheckIPordomainname.

HowtouseLinkBackupfeature?Anexampleasfollows,PROROUTEWANRJ45connectstouppersiderouterLANRJ45.Confirmtheuppersiderouterconnectstointernet,anditsDHCPisworking.First,SetPROROUTEworkmodeasdefaultGatewaymode.


Step1)activateit.TickActiveStep2)clickatBackToHigherPrimaryWhenPossibleStep3)Choosethenetworkpriority.

A. CellularasLowPriority,DHCPasHighPriorityWiththisconfiguration,therouterwillworkatDHCPmainly,andifDHCPisfailed,itswitchestocellularautomaticallyaftersometime.AnditwillautomaticallyswitchtoDHCPwhenDHCPisfixed.

B. CellularasHighPriority,DHCPasLowPriority

Withthisconfiguration,therouterwillworkatcellularmainly,andifcellularisfailed,itswitchestoDHCPautomaticallyaftersometime.Anditwillautomaticallyswitchtocellularwhencellularisfixed.


DHCP:AnexampleofaDHCPWiFiClient.Step4)ifStep3chooseA,pleasesetWANasDHCPandclickApply

ThePROROUTEgetsWANIPanddefaultgatewayfromtheupsiderouter.


IfStep3chooseB,setWANasCELLNETWORKandclickApply,itwillworkoncellularfirst,andswitchtoLANRJ45cableWANorWiFiclientmodeifcellularnetworkisfailed.Notes:forroutefailoverfeature,pleasefirstmakethemainnetworkandbackupnetworkbothworkbeforeactivatethefailoverfeature.

2.7 GPSNOTSTANDARDNotes:GPSfeatureisforProrouteH685withGPSoptiononly.


WANConnectionType GPSActive:pleaseclickitonceyouneedusetheGPSfeature. GPSSendto:ChooseSerialorTCP/IPmethod.TherouteronlyreceivestheGPS

signal,itwillnotprocessit.ItwilljustsendthereceivedGPSsignaltoyourGPSprocessor.IftheGPSprocessorisconnectedtothe3GRouterviaSerialPort,thenpleasechooseSerial.

IfchooseTCP/IPmethod,pleaseconfiguretheGPStoNETSettings.IfchooseSerialmethod,pleaseconfiguretheGPStoSerialSettings. GPStoNETSettings Socktype:tcporudp Server:fillinthecorrectdestinationserverIPordomainname Serverport:fillinthecorrectdestinationserverport


GPStoSerialSettings serialbaudrate:9600/19200/38400/57600/115200bpsforchoice serialparity:none/odd/evenforchoice serialdatabits:7/8forchoice serialstopbits:1/2forchoice serialflowcontrol:none/hardware/softwareforchoice


2.8 WiFi

2.8.1 BasicWirelessSettings.Note:DefaultisChannel1,werecommendchangingthistoChannel11intheUKiftheWiFiisbeingused.


WirelessNetwork RadioOn/Off:IfitindicatesRADIOOFF,itmeanstheradioison.YoucanclickRADIO

OFFtodisableit.IfitindicatesRADIOON,itmeanstheradioisoff.YoucanclickRADIOONtoenableit.InSummaryThisisaCOMMANDnotaSTATUS.

WiFiOn/Off:IfitindicatesWiFiOFF,itmeanstheradioison.YoucanclickWiFiOFFtodisableit.IfitindicatesWiFiON,itmeanstheradioisoff.YoucanclickWiFiONtoenableitIfWiFiisON,theWiFiLEDwillbelighton.IfWiFiisOFF,theWiFiLEDwillbeoff..InSummaryThisisaCOMMANDnotaSTATUS.

NetworkMode:802.11b/g/nmodeselection NetworkName(SSID):InputtheSSID,Hidden&Isolatedforoption.IftickHidden,the

WiFiSSIDwillnotbroadcast. MultipleSSID1:ProrouteH685supportsmultipleSSID8groupstotally. BroadcastNetworkName(SSID):EnableorDisableSSIDbroadcast. BSSID:indicatestheMACofWiFi Frequency(Channel):currentworkingfrequencyandchannel.


2.8.2 AdvancedWiFisettings

2.8.3 WirelessSecurity/EncryptionSettings

SSIDchoice:selecttheSSIDyouwanttoconfigure SecurityMode:includeDisable,OPENWEB,SHAREDWEB,WEBAUTO,WPA,WPAPSK,

WPA2,WPA2PSK,wpapsk/wpa2psk,wpa1/wpa2,802.1X.


Accesspolicy:settingtheMAClistforaccessordeny.Disable:closetheAccessPolicy.Allow:allowtheassignedMACenabletouseWiFiReject:refusetheassignedMACenabletouseWiFi

2.8.4 WDS

2.8.5 WPS

2.8.6 StationList


2.8.7 Statistics

2.9 Firewall

2.9.1 MAC/IP/PortFilterSettings


ThissectionismainlyaboutMAC/IP/Portfiltersettings

BasicSettings MAC/IP/PortFiltering:DisableorEnable DefaultPolicyThepacketthatdon'tmatchwithanyruleswouldbe:

Dropped/Accepted

MAC/IP/PortFilterSettings SourceMACaddress:FilltheMACaddresswhichneedstofilter. DestIPAddress:IPofthetargetdestinationcomputer(thecomputerwhichthedata

packetwillbesentto) DestinationPortRange:portrangeoftargetcomputer SourcePortRange:portrangeofthecomputerwhichsendsdata Action:chooseAcceptorDrop Comment:inputcommenthere

CurrentMAC/IP/PortfilteringrulesinsystemTheconfiguredrulesaredisplayedinthistable.

2.9.2 PortForwarding(VirtualServerSettings,NAT/NAPT)AlsoseeQuickstartguideforpracticalexamples.


Portforwardingistheprocessusedbyyourrouterorfirewalltodelivertherightnetworkdatatotherightport.Computersandroutersuseportsasawaytoorganisenetworkdata.Differenttypesofdata,suchaswebsites,filedownloads,andonlinegames,areeachassignedaportnumber.Byusingportforwarding,therouterorfirewallsendsthecorrectdatatothecorrectplace.

VirtualServerSettings:openandcloseSettings. IPaddress:filltheIPaddressofforwarding.ThefirstblankisforlocalIPaddress,the

secondblankisforport. PortRange:fillthePortofforwarding.


2.9.3 DMZHost

Incomputernetworking,DMZisafirewallconfigurationforsecuringlocalareanetworksLANs.

DMZSettings:opensandclosestheDMZfeature.Disable:closeDMZfeatureEnable:enabletheDMZfeatureforassignedIPEnableSuperDMZ:enabletheDMZfeatureforassignedMAC

DMZIPAddress:PleaseEntertheIPaddressofthecomputerwhichyouwanttosetasDMZhost

DMZMACAddress:PleaseEntertheMACaddressofthecomputerwhichyouwanttosetasDMZhost

ExceptTCPport:disableorenableforTCPportNote:WhenDMZhostissettled,thecomputeriscompletelyexposedtotheexternalnetwork;thefirewallwillnotinfluencethishost.


2.9.4 SystemSecurity

IncludesRemotemanagement,PingfromWANFilter,BlockPortScan,BlockSYNFloodandSPIFirewall(StatefulPacketInspection).

2.9.5 ContentFilterSettingsYoucansetupContentFilterstorestrictcontentaccess,thiscanincludeWebsContentSettings,URLfiltersandHostFilters.

Proxy/Java/ActivexFilter


SupportProxy,Java,ActiveXfilter.

WebURLFilter

FillintheURLforfilter.

WebHostFilter


2.10 Administration

2.10.1 Management

LanguageSettings

SelectWebdisplaylanguage.DefaultisEnglish.CanOEMotherlanguages.

AdministratorSettings

SelectWebdisplaylanguage.DefaultisEnglish.CanOEMotherlanguages.

WatchDog


WebManagementPortSettings

Defaultportis80,sometimesifthecarrier/ISPblock80portforremoteincoming,cantrytomodifyittoport10000.

NTPSettings

DDNSSettings

DynamicDNSProvider:choosetherightDNSserverprovider.Supportedserverlist.


Account:fillinaccountinfo. Password:fillinpasswordinfo. DDNS:fillinDDNSinfo.

2.10.2 Routerwebport

Pleaseinputthewebportoftherouter.Normallyweuse80or10000.Pleaserepowertherouterafterchangingtheportnumber.

2.10.3 Language,passwordandNTPsettings


SelectLanguage AdministratorSettings.Thedefaultbothareadmin. NTPSettings

2.10.4 FirmwareUpgrade

Upgradethefirmwaretoobtainlatestfunctionalitywhenavailableorifneededtoactivatenewfeautures.Ittakesabout2~5minutes.Choosethecorrectfirmwarefile,thenclickApplybutton.Notes:HighlyrecommendtoLoadDefaulttotheProrouteH685afteruploadingthefirmware.LoadDefaultwillcauseallsettingstobelost.Pleasebackup/exportthesettingsbeforeLoadDefault.OrreconfigurethePROROUTEafterLoadDefault


2.10.5 SettingsManagement

Youcanmakeabackupofcurrentsettingsorrestoretheprevioussettingsoftherouter. Exportsettings:clickexporttoexportconfigurationfilesandthenselectsavepath. Importsettings:clickbrowse,selectpreviousbackupconfigurationfilesandthenclick

Import.Thenalltheprevioussettingswillberecovered. LoadFactoryDefaults:clickLoadDefaultthenallsettingswillberestoredtofactory

settings.Thisisonlytobeusedifallotheroptionshavenotworked.

2.10.6 SystemCommandInputtherelatedcommandatcommandarea.ClickApplybuttontoexecute.ThenclickRefreshbutton.Theblankareawilldisplaytheresult.


2.10.7 SystemsLog

RemoteSystemLogSettingsProrouteH685supportexportthesyslogintoremoteserver.

Thisrequiressyslogservertool.Downloadlink:http://www.Proroute/download/tool/SyslogWatcherSetup4.2.0win32_1.rar


LocalSystemLog


2.10.8 Statistics


Displaythestatisticsinformationofsystemflow

2.10.9 Reboot

Question:WhytouseRebootFeature?Answer:Routerissimilaracomputer,whoseperformancedependsonhardwareandsoftware.TheRoutersperformancebecomesweakerafterverylongtimeworking.Withreboot,itwillrefreshtheperformance.Question:IsnecessarytousetheRebootFeature?Answer:Notreally.Ourrouterhashighreliableandstableperformance.Itnotrequiresusingrebootfeaturecompulsively.However,RebootFeaturewilldoubleensuretheroutertobemorestableandreliable.ProrouteH685supportsthreetypesofRebootFeature.


RebootATTimeSettings

Userscandefinetheexacttimetorebootforeveryday.


Userscansettimertoreboot.


ManuallyclickRebootbuttontorebootimmediately

2.10.10 Status


FromthispageyoucanseetheRoutersbasicrunningstate.


EthernetPortStatus

SystemInfo

ProductModel:indicatesthemodelname SN:indicatestheproductSN SoftwareVersion:softwareversionrevealsthestatusofsoftwareupdate. HardwareVersion:indicatesthehardwareversion SystemUpTime:thistimedirectlyrevealsrouterworkinghours OperationMode:indicatestherouterworkingmode

CellNetworkInfo

CellModem:indicatesinsidecellularmodulemodemname IMEI/ESN:indicatesIMEIorESNinfoofinsidecellularmodulemodem SimStatus:indicatessimcardstatus SelectedNetwork:indicatestheselectedworkingnetwork

RegisteredNetwork:indicatesthecurrentworkingnetworkcarrierID SubNetworkType:indicatesthecurrentworkingnetworktype Signal:indicatesthecurrentnetworkstateof2G/3G.0and99meannosignal. Cellstate:indicatesthecellularisonlineoroffline

InternetConfigurations

ConnectedType:indicatestheselectedWANtype.


WPNIPaddress:theIPexposewhentheroutergetsoninternet. PrimaryDomainNameServer:indicatestheprimaryDNSofsetorfromISP. SecondaryDomainNameServer:indicatesthesecondaryDNSofsetorfromISP. MACAddress:indicatestheWANMACaddress

LocalNetwork

LocalIPaddress:theProrouteH685LANIP MACAddress:theLANMACaddress

VPNStatus

IPSECStatus:indicatesIPSECstatusinfo PPTPStatus:indicatesPPTPstatusinfo L2TPStatus:indicatesL2TPstatusinfo

2.10.11 SNMPNotes:SNMPfeatureisforProrouteH685withSNMPoptiononly.Softtooldownloadlink:http://www.Proroute/download/tool/SNMPJManagerv1.0.rarProrouteH685webpageInternetSettingsSNMPFillintherelatedparametersinthescreenasfollows,


SNMPActive:tickittoactiveSNMPfeature.ContactInfo:setthecontactinfohereLocation:setroutersinstallationaddress.User:setpublicnameHost/Lan:setthenetworkrangetovisittherouterviaSNMP,defaultwesetallas0.0.0.0./0Writable:tickittoenableit.SecurityMode:choosethecorrectone,onlyforSNMPV3version.Authentication:choosethecorrectone,onlyforSNMPV3version.Encryption:choosethecorrectone,onlyforSNMPV3version.AuthenticationPassword:fillintherightone.EncryptionPassword:fillintherightone.ClickApplybuttonandreboottherouter.HerelistthemostimportantOID:1.3.6.1.4.1.2021.255.4.1.2.9.103.101.116.95.109.111.100.101.109.1(readmodulemodemmodel)1.3.6.1.4.1.2021.255.4.1.2.10.103.101.116.95.117.112.116.105.109.101.1(systemrunningtime)1.3.6.1.4.1.2021.255.4.1.2.12.103.101.116.95.109.101.109.95.102.114.101.101.1(memorycapacity)1.3.6.1.4.1.2021.255.4.1.2.15.103.101.116.95.99.101.108.108.95.115.116.97.116.117.115.1(3Gnetworkstatus)1.3.6.1.4.1.2021.255.4.1.2.15.103.101.116.95.108.50.116.112.95.115.116.97.116.117.115.1(pptpstatus)


1.3.6.1.4.1.2021.255.4.1.2.15.103.101.116.95.112.112.116.112.95.115.116.97.116.117.115.1(l2tpstatus)Listclientsidespictureasfollows,


3. FAQProblemsolving3.1OpenDeviceError

Withthiserror,mostoftimethemoduleinsidetherouterisloosen.Pleasetrytofastenit.3.2ReadError

Withthiserror,itindicatesthesimcardisnotwelltouchedwithsimcardslot.Trytocheckthesimcardisrightput.Trytoscrapthesimcardslotandmakeitclean.3.3SignalStrengthhasrightnumber,butcannotdialup

TrytochecktheWANportsettingiscorrect.3.4SignalStrengthshows99

Hereitshows16,itmeanssignalisokay.Ifshows99,trytocheckthesimcardishasenoughbalance.Orifthedatabusinessissupported.3.5Theroutercannotberemotewebvisited1)Defaulttherouterswebportis80.SomenetworkISPblockthe80ofincoming.SoconfirmwithyourISPwhichportcanbevisited.Oryoucanchangeotherporttotry,suchasport10000.Refertochapter3.3.14.1.1Routerwebporttooperate.2)CheckiftheroutersWANIPcanbepingthroughviathePC.3.6Signalshows99butstillcanconnecttointernetandgetWANIPOurrouterbuiltindifferenttypesofmodeminside,somemodemcostthis.Butwillnotaffecttheuse.3.7Routershowssimcardandnetworkinfo,butcannotconnecttointernetCheckthesimcardiswithbalanceorlimitedservicebytheISP.


3.8DDNSnotworking1)PleaseconfirmtheDDNSconfigurationiscorrect.2)CheckiftherouterisonlineandgetIP,andcanvisitinternet.3)CheckiftheWANIPfromsimcard(showsinthestatuspageoncetherouterisonline)isapublicIPorprivacyIP,privacyIPwillmakeDDNSnowork.3.9CannotConnectRouterviaRJ45LAN1)PleasecheckifEthernetcableiscorrectlyconnected.2)DoublecheckPCnetworkcardIPiscorrectconfigured.PleaserefertoChapter3.23)TrytodisablethePCnetworkcard,andreenableit.

4)ResettheProrouteH685.Poweronrouter,keeppressRSTbuttonuntil12seconds,andthenreleaseit.ProrouteH685willautomaticallyloaddefault.3.10CannotConnectProroutesWiFi1)DoublecheckifthedevicesWiFiswitchison.2)DoublecheckifthePROROUTEsWiFiison.3)DoublecheckDeviceswirelessnetworkcardIPiscorrectconfigured.PleaserefertoChapter3.24)TrytodisabletheDevicesnetworkcard,andreenableit.

5)ResettheProrouteH685.Poweronrouter,keeppressRSTbuttonuntil12seconds,andthenreleaseit.ProrouteH685willautomaticallyloaddefault.3.11CanConnectPROROUTEWiFiviaManualIPbutcannotviaDHCP


1)TrytodisabletheDevicesnetworkcard,andreenableit.

2)ResettheProrouteH685.Poweronrouter,keeppressRSTbuttonuntil12seconds,andthenreleaseit.ProrouteH685willautomaticallyloaddefault.3.12CannotgetCellWANIPProrouteH685getcellularWANIPonceitsonline.

IfnotgettheWANIP,theproblemmaybe:Item. Maycausedby Solution1 CellularWANportisnotright

configuredRefertoChapter3.3.3.1CellularWANconfigurationtosolveit.

2 SIMcardhasproblemfordatabusinessornobalance

CheckthesimcardwiththeISPornetworkproviderorsimcardprovider.Tryanotherworkingsimcard.

3 Nonetworksignal Movetheroutertoanothersitetocheck.

4 VPNconfigurationiswrong YoumayconfiguretheVPNinwrongway.PleasechecktheWANportconfiguration.

5 Cellularnetworkproblem Sometimescellularnetworkmayget


problemorunstable.Trytomovetoanothersitetotest.OrtrytotestwithanotherISP/CarrierSIMcard

6 Modulemodemisdefeated Sendbacktheunittofactoryforrepair3.13CannotpoweronSolution:

1. Checkifthepoweradapterconnectorisloosefromtherouter.2. Trytoreplaceapoweradapter.PROROUTEseriesrouteruses9V1Aor9V2Aor12V1Aor12V1Aor

12V2Apoweradapterwith2.5mmconnector3. Routerhardwaredamaged.Sendbacktofactoryforcheckorrepair.

3.14SyslogshowsconnectscriptfailedProblemmaybe:Item. Maycausedby Solution1 A. sim card no data business,

orproblem;B. sim card balance noavailable;

A.Checksimcarddatabusinessandbalance.B.Getbalanceavailable

2. WANAPNparameteriswrong CheckAPNparameterofWANport,thenmakeitcorrectandtry

3 Networkunstableproblem Trylater,ormovetoothernetworktotry.

4 Modulemodeminsideroutersettingwrongbyuncertainoperation

Tellthemodulemodemtype(markedatthebackcoverofrouter)totechnicalsupportforhelp.

5 Modulemodeminsiderouteronlysupport2Gor3Gonly

Needcontactsalesforreplacementorrepair

3.15ProrouteH685isonline,butcannotvisitwebsite.Problemmaybe:Item. Maycausedby Solution1 DNSproblem ChecktheDNSserverofPROROUTEis

correct.TheDNSisfromtheISPonce


PROROUTEisonline.SometimestheISPnotgivetherightDNSserverIP,youcantrytosetcorrectDNSmanuallyatyourPCorDevicenetworkcard.

2. SIMcardbusinessproblem CheckAPNparameterofWANport,thenmakeitcorrectandtry.DoubleconfirmwiththeISP/Carrierifthesimcardinfois100%correct.Trytochangeanothersimcardtotry.

3 Signalistooweak TooweaksignalmaycausealltheDNSresolution fails. Try to get bettersignal.

4 Networkistoobad ContactISP/Carriertogetbetternetwork

3.16PortforwardingnotworkingQuestion:Iconfiguretheportforwardingfeaturecorrectly,butstillnowork.Answer:first,pleasechecktheportifblockbyyourISP/Carrier,becausesomeISP/Carrierblocksomeportsforsecurityreason.Forexample,thePROROUTEmgetsWANIP27.38.14.223.AndthePROROUTEswebportis80.Sofromtheothernetwork,trytovisithttp://27.38.14.223:80ifcanbeokay.Ifnookay,itmeanstheISP/Carrierblocksthe10000port.ThencheckwithyourISP/Carrierwhichportsareopenforuse.Thenretrytheportforwardingfeature.3.17SerialDTUpointtopointsolutionnotworkingProblem:TaketwoPROROUTE.BothsupportSerialtocellulargatewayfeature(DTUfeature).Configureoneasclient,theotherasserver.Butnowork.Answer:First,weconfirmthatthePROROUTEbothareonline,andtheserversIPispublicIPthatcanbepingthroughfromothernetworks.Second,weconfirmbothPROROUTEsDTUfeature(SerialtoCellularFeature)areworking.Wetestanexampleasfollows,PROROUTEDTUwithvodafoneSIMasclient(inGermany)ChinaTelecomasserver(InChina):workingPROROUTEDTUwithvodafoneSIMasserver(inGermany)ChinaTelecomasclient(InChina):working


PROROUTEDTUwithvodafoneSIMasclient(inGermany)PROROUTEDTUwithVodafoneSIMasserver(inGermany):noworkingThisindicatesthetwoVodafoneSIMcardscannotcommunicateeachother.TheVodafoneISPlimitthetwointernalSIMcardscommunication.Youhavetwowaystosolvetheproblem.1)GetanotherSIMcardfromanotherISPtotest.2)AsktheVodafoneISPtounlimittwoVodafoneSIM'scommunication.3.18Cantopendevice/dev/ttyUSBx.Problem:StatuspageshowsCantopendevice/dev/ttyUSBx.

Solution:Step1)ProrouteH685WebInternetSettingsWAN,atCellModem,pleasechooseAUTO_DETECTandclickApplybutton.Step2)Ifstep1cannotsolvetheissue,trytoopenthecase,andscrapthemodulemodemfingerprint,thenreinstallitintotheminiPCIeslot.AndtryStep1)again.


Step3)IftheissueisstillexistedafterStep1)andStep2),pleasecontactoursalesforreturntocheckorrepair.3.19PPTPison,butcannotbethroughtoPPTPServerIssueandphenomenon:inwebstatuspage,thePPTPshowson,buttrytopingPPTPServer,cannotgetthrough.Solution:

1) trytocheckifthePPTPStatuskeeponinwebstatuspage.Ifsometimeson,andsometimesdown,pleasecheckthePPTPconfigurationiscorrect.

2) CheckifthePPTPServerassignedremoteLANwithProroutesLANIPnetworkrange.PROROUTEdefaultLANIPis192.168.8.1,andsubmaskis255.255.255.0.SometimestheusersforgettoassignremoteLANIP192.168.8.1forPPTPVPNServer.

IfthePPTPVPNServersremoteLANIPis192.168.1.0/24or192.168.0.0/24,andcannotbechanged,pleasechangePROROUTELANIPfrom192.168.8.1to192.168.1.1or192.168.0.1,alsodonotforgettomanuallychangethePROROUTEDefaultGatewayto192.168.1.1or192.168.0.1meanwhile.

3)withthefollowingsteps,normallyitcansolvetheissue.Otherwise,pleasecontactELinsSalesorSupport.


TestSamples4.1TwoPROROUTEmakeWiFihotspotandWiFiclientHereweprovidesomepracticalexamplesofProroutesapplicationsTaketwoProrouteH685s.OnewillbetheWiFiserver,theotherwillbetheWiFiClient.WecallthemPROROUTEsandPROROUTEc

1. ConnectPCtothePROROUTEswithRJ45cable.2. AtPROROUTEsandPROROUTEc,makesuretheDHCPserviceforbothroutersareworking.

AtPROROUTEs,


SelectGateway,andclickApply.

3. AtPROROUTEs,WirelessSettingsBasic,setNetworkName(SSID)as3GRouter(Herewerecommendyouuse3GRoutertotestfirst)

AndwritedowntheFrequency(Channel)andExtensionChannel.asweshallusethisvalueonthePROROUTEc.


5. AtPROROUTEs,InternetSettingsWANWANConnectionType:,chooseas3G,andclickApply.

6. TrytoconnectthePROROUTEsWiFiviayourLaptop/PC.Ifthisworks,thengotostep7.7. ConnectPCwithPROROUTEcwithRJ45cable.8. atPROROUTEc,OperationMode,chooseAPclient,andclickApply


9.AtProroutec,WirelessSettingsAPClientSSID,hereinputthecorrectone.HerethevalueisfromtheProroutes.

10.atProroutec,Frequency(Channel)andExtensionChannelshouldbethesameasPROROUTEs


11.AtProroutec,InternetSettingsWAN,settheWANconnectiontypeasDHCP(Autoconfig),andclickApplybutton.

12.ThencheckProroutec,AdministrationStatus,ifitshowsOperationModeasAPclientModeandgetWANIPAddress,thatmeansthetestisworking.


4.2GPSfeature(ForversionwithGPSfeatureonly)Note:thetestisasimulationtesttoapproveandshowthefeature.Pleasemakeitworksforyourapplication.HerewerunaTCPservertoolastheGPSTCPserver.Step1:configuretheGPSfeatureoftherouter.


Step2:runtheTCPservertool.Createserver,hereourserverisalocalnetworkPCwithIP192.168.1.102andport10001.AndwemakeaDMZorNATforthisIPandportfromthelocalrouterconnectedtointernetwithIP27.38.13.57.IntherouterGPSconfiguration,wefillin27.38.13.57andport10001.


Oncethelinkisokay,itwillshowthefollowingscreen.Iftherouterdoesntgetthesatellite,itappearsandupdatestheGPSmoduleinfofromtheroutertotheTCPGPSserver.


Picture:Feedbackstringifnotgetthesatellite.Iftheroutergetsthesatellite,itappearsandupdatestheGPSmoduleinfofromtheroutertotheTCPGPSserverwiththefollowingstringformat.


Picture:Feedbackstringifgetsthesatellite.4.3PortForwarding(NAT,NAPT)testNote:thetestissimulationonly.Pleaseensureitworksinyourapplication.Note:Question:Iconfiguredtheportforwardingfeaturecorrectly,butstillnotworking.Answer:PleaseaskiftheportisblockedbyyourISP,someISPsblockcertainportsforsecurityreasons.Forexample,theProroutegetsWANIP27.38.14.223.AndtheProroutesdefaultwebportis80.Sofromtheothernetwork,trytovisithttp://27.38.14.223:80Ifnotokay,itmeanstheISPblocks80port.ThencheckwithyourISPwhichportsareopenforuse.Thenretrytheportforwardingfeature.Step1)PutProrouteonline.


Step2)configuretheportforwardingfeatureforProrouteH685

ClickApplyButtontofinishthesetting.Itwillshowtheresultinthefollowingpicture.

Step3)HerewetakeaPCtobeusedasaTCPserver/RemoteDevice.ConnectthePCtoProrouteH685LANportviaRJ45cable.AnditgetsanIP10.10.10.100.


AtthePC,runTCP&UDP_debugsoftware

Firstly,clickServerMode,andCreateServer,

Secondly,fillintheparameterslikethis.TheLocalIPisthePCsIPfromProrouteH685.TheLocalPortistheportofthePCwhichwillbemapped.ClickCreateButtontofinish.

Choosethecreatedserver,andclickStartServer.Itwillshowthefollowingwindows.Step4)herewetakeanotherPCtobeasaTCPclient.ThisPCisconnectedtotheinternetviaanothernetwork.RunTCPUDP_debugsoftwaretool,chooseClientMode,


andclickCreateConn,

Type:chooseTCP,DestIP:fillintheProrouteH685sWANIP(hereis113.115.141.126),Port:8000(Thisportisexternalportformappedport10001).ClickCreatebuttontofinish.ThenchecktheDestIP,DestPortandType,andclickConnectbuttontolink.


Oncethelinkisdone,attheServerPCsside,itshowsthefollowingpicture,whichindicatesthelinkiscreated.

Step5)TestthelinkforsendingandreceivingAtclientPC,typetestfromclienttoserver,andclickSendbutton.


AttheserverPC,itwillreceivetheinfotheclientPC.

AtServerPC,typereplyfromservertoclient,andclickSendbutton.


AttheclientPCside,itwillreceivetherelatedinfofromserverPCside.


Withthisresult,itindicatestheportforwardingisworking.4.4RemoteWebLoginStep1)PutProrouteH685onlineandgetapublicWANIP.


HeretheProrouteH685getsWANIPof172.30.67.227,whichisnotapublicIP,andcannotbepingtestedviathetestPC.SowecannotmaketheremoteconnectiontotheProrouteH685web.GetapublicIPforProrouteH685first.anduseSIMcardtotest.


Step2)MakesuretheRemoteManagementfeatureisactivated.


Step3)atthetestPC,opentheIE,andinputhttp://183.43.55.249:80toentertheProroutePROROUTEssweb.Notes:1)TheProrouteH685sswebportdefaultis80.SomeISPblocktheport80becauseofsomesecurity.ThenpleaseconfirmtheISPhastheopenedport,andchangethewebportforPROROUTErouterbeforeremotevisiting.PleaserefertoChapter3.3.14.1.1Routerwebporttochangethewebport.2)IfyoucannotgetafixedpublicWANIP,youcanuseProrouteH685ssDDNSfeature.Refertochapter3.3.14.1.3DDNSsettingstoconfigure.Thenyoucaninputhttp://ddns:porttovisittheProrouteH685sswebport.4.5WANRJ45Static(fixedIP)andCellularFailOverbackupredundancyPleaseconnecttheRJ45WANportandtheupperRouterLANRJ45portviaRJ45cable.ThePROROUTEWANLEDshouldbeon.Step1)logintotheProrouteH685web.Step2)InternetSettingsRouteFailOver

Active/Pasive:tickitBackToPrimaryWANWhenPossible:tickit(ifyouactivatethis,therouterwillautomaticallyswitchtoprimarymainlinefromsecondarylineifprimarymainlineresumetowork.Ifyoudontactivatethis,therouterwillkeepworkinginsecondarylineifprimarylinefails.)RouterPriority:YoucanselectmainlineandsecondarylineforCellularandWANRJ45STATIC/DHCP/PPPoEForexample,herewesetCellularassecondaryline,andWANRJ45STATICasmainline.Thenchooseasthepictureabove.CheckCount:fillinthenumberyouwanttocheckthelineavailabledetection.CheckingMethod:fillinapublicIPaddressthatcanbepingthrough.


Withtheaboveconfiguration,therouterwilltrytopingIP74.125.71.138andifcannotconnectin3attemptscontinuously,itwillswitchtothesecondaryline.Step3)InternetSettingsWANWANConnectionTypeCell.ConfiguretheCellWANparameters.PleasemakesurePROROUTECellnetworkisonlineafterthisconfiguration.Otherwisethefailoverfeaturewillnotworkinredundancy

Step4)InternetSettingsWANWANConnectionTypeSTATIC(fixedIP)ConfiguretheSTATIC(fixedIP),


IPAddress:fillintheassignedfixedLANIPaddressfromtheupperrouterforPROROUTE.HereourupperroutercanassignafixedLANIP192.168.1.128forPROROUTE.SubnetMask:theupperrouterssubnetmask.DefaultGateway:fillinthedefaultgateway.Herethedefaultgatewayis192.168.1.1ofupperrouter.PrimaryDNSServer:fillinaallocatedDNSserverSecondaryDNSServer:fillinaallocatedDNSserver.Notes:DonotforgettoclicktheApplybutton.Step5)TheProrouteH685willautomaticallyrebootandtrytoconnecttheSTATICWANRJ45asmainline.Ifmainlinefailed,itwillswitchtoCellassecondaryline.AndifSTATICWANRJ45resumetowork,itwillswitchfromCelllinetoSTATICWANRJ45line.ThefollowingpageindicatedtheStaticfixedIPisworking.


OncetheStatic(fixedIP)fails,PROROUTEwillswitchtocellularautomaticallyasfollows,

4.6WANRJ45DHCPandCellularFailOverbackupredundancyPleaseconnecttheRJ45WANportandtheupperRouterLANRJ45portviaRJ45cable.ThePROROUTEWANLEDshouldbeon.Step1)logintotheProrouteH685web.Step2)InternetSettingsRouteFailOver

Active/Passive:select


BackToPrimaryWANWhenPossible:selectoption(ifyouactivatethis,therouterwillautomaticallyswitchtoprimarymainlinefromsecondarylineiftheprimarymainlineresumes.Ifyoudontactivatethis,therouterwillkeepworkingonthesecondarylineifprimarylinefails.)RouterPriority:YoucanselectmainlineandsecondarylineforCellularandWANRJ45STATIC/DHCP/PPPoEForexample,herewesetCellularassecondaryline,andWANRJ45DHCPasmainline.Thenconfigureasthepictureabove.CheckCount:fillinthenumberoftimeyouwanttocheckthelineisavailable.CheckingMethod:fillinapublicIPaddressthatcanbepingtested.Withtheaboveconfiguration,therouterwilltrytopingIP74.125.71.138andifcannotconnectfor3timescontinuously,itwillswitchtosecondaryline.Step3)InternetSettingsWANWANConnectionTypeCell.ConfiguretheCellWANparameters.PleasemakesurePROROUTEisCellonlineafterthisconfiguration.Otherwisethefailoverfeaturewillnotworkinredundancy


Step4)InternetSettingsWANWANConnectionTypeDHCP(Autoconfig)ChooseDHCP(Autoconfig)atWANConnectionType,andclickApplybutton

Notes:DonotforgettoclickApplybutton.


Step5)TheProrouteH685willautomaticallyrebootandtrytoconnecttheDHCPWANRJ45asmainline.Ifmainlinefails,itwillswitchtoCellassecondaryline.AndifDHCPWANRJ45resumes,itwillswitchfromCelllinetoDHCPWANRJ45line.ThefollowingpageindicatedtheDHCPisworking.

OncetheDHCP(Autoconfig)isfailed,PROROUTEwillswitchtocellularautomaticallyasfollows,

Notes:iftheDHCPcannotgetWANIPAddress,pleaseLoadDefaultforProrouteH685toretry.4.7WANRJ45PPPoEandCellularFailOverbackupredundancyPleaseconnecttheRJ45WANportandtheADSLmodemRJ45portviaRJ45cable.ThePROROUTEWANLEDshouldbeon.Step1)logintotheProrouteH685web.Step2)InternetSettingsRouteFailOver


Active/Pasive:tickitBackToPrimaryWANWhenPossible:tickit(ifyouactivatethis,therouterwillautomaticallyswitchtotheprimarymainlinefromsecondarylineiftheprimarymainlineresumes.Ifyoudontactivatethis,therouterwillkeepworkingonthesecondarylineiftheprimarylinefails.)RouterPriority:YoucanselectmainlineandsecondarylineforCellularandWANRJ45STATIC/DHCP/PPPoEForexample,herewesetCellularassecondaryline,andWANRJ45PPPOEasmainline.Thenconfigureasperthepictureabove.CheckCount:fillinthenumberoftimeyouwanttocheckthelineavailabledetection.CheckingMethod:fillinapublicIPaddressthatcanbepingthrough.Withtheaboveconfiguration,therouterwilltrytopingIP74.125.71.138andifcannotconnect3timescontinuously,itwillswitchtosecondaryline.Step3)InternetSettingsWANWANConnectionTypeCell.ConfiguretheCellWANparameters.PleasemakesurePROROUTEisCellonlineafterthisconfiguration.Otherwisethefailoverfeaturewillnotworkinredundancy


Step4)InternetSettingsWANWANConnectionTypePPPoE(ADSL)


FillinthecorrectparametersforxDSL.Notes:DonotforgettoclickApplybutton.Step5)TheProrouteH685willautomaticallyrebootandtrytoconnecttheWANRJ45PPPoEasmainline.Ifmainlinefails,itwillswitchtoCellassecondaryline.AndifWANRJ45PPPoEresumes,itwillswitchfromCelllinetoWANRJ45PPPoEline.ThefollowingpageindicatedthePPPoEisworking.


OncethePPPoE(ADSL)isfailed,PROROUTEwillswitchtocellularautomaticallyasfollows,

4.8SMSReboot/CellUP/CellDowncontrolStep1)followChapter3.3.9toconfiguretheSMSfeature.Weconfigureitasfollows,


Step2)forEVDOversion,pleasekeepyourUIMCardcangetCDMA1xnetworkalso,otherwisetheroutercannotsupportSMSfeaturebecauseSMScannotworkonEVDOnetworkbutonCDMA1xnetwork.

ForWCDMA/GSM/WLTE,ithasnolimitation.Step3)CELLDOWNcontroltestSendcelldownfromsendsphonenumber(hereis13798257916).IntheSystemLogoftherouter,youcanfindthesimilarinfo"receivedindex=0msg(celldown)from(13798257916)!"TheRouterCELLwillbeoffline,andWANIPwillbenoneasfollowedstatus.

Step4)CELLUPcontroltestFromsendersphonenumber13798257916,send"cellup"toroutersim/uimcardnumber.Attherouter"SystemLog",thereisinfosimilar"receivedindex=0msg(cellup)from(13798257916)".Theroutercellwilldialuptoconnect.


Step5)CELLSTATUSchecktestFromsendersphonenumber13798257916,send"cellstatus"toroutersimcardnumber.Attherouter"SystemLog",thereisinfosimilar"receivedindex=0msg(cellstatus)from(13798257916)!".TherouterwillfeedbacktheCELLSTATUStosendersphonenumber13798257916.At13798257916,wewillgetmessageofRouterSN:086412090002cell_link_up.4.9LANIPmodificationChangeRoutersLANIPmeanschangingitsgatewayIP.Step1)gotoRouterWebInternetSettingsLANStep2)modifytheIPaddress


Step3)modifytheDefaultGatewaytoreflecttheIPAddress,thenclickApplybutton.4.10PPTPclientconnectionPPTPServersInfo:PPTPServerIP:190.54.34.131Username:vpnuserPassword:tekrem9876RemoteLAN/Mask:192.168.130.0/24PPTPServersAssignedNetwork:192.168.8.0/24(IfyourPPTPServerisnotAssignedtoProroutePROROUTEsIPnetworkrange,thePPTPcanconnectbutcannotsenddatathrough.AlsoyoucanchangePROROUTELANIPintothePPTPserversassignednetworksuchas192.168.0.1or192.168.1.1,etc.)Step1)PuttheProrouteonline.Step2)FillinthePPTPparametersasfollows,


Step3)checkifthePPTPisconnected.RouterWebStatus,

Step4)TrytocheckifcanconnectwithPPTPServer.


Notes:1)IfthePPTPcannotthroughbetweenclientandserver,pleasecheckiftheMPPEconfigurationismatchedwithPPTPserverornot.2)NormallyPPTPserverhasroutefor192.168.1.1/24or192.168.0.1/24.PleasecheckthePPTPserverhastherouteof192.168.8.0/24ifyourH820routeriswithIP192.168.8.14.11IPSecsamplePreparationbeforetesting:

1) TaketwoProrouteH685,oneforIPSecServer,theotherisforIPSecclient.Forformalapplication,itisrecommendtouseCISCOVPNRouterforServer,andProrouteRouterforClient.

2) WeconfigureServerRoutergatewayLANIPas192.168.8.1,andClientRoutergatewayLANIPas192.168.9.1.Pleaserefertothemanualchapter

3) MakeServerRouterandClientRouterarebothonline.HereweuseCellconnectionforbothrouters.4) Sampletopologyisasfollows,


IPSecServerSideStep1)ActivatetheServerRoutertobeonline.


Step2)FillintheIPSecparametersasfollows,


AndAdvanceasfollows,


ClickApplybutton.Step3)ActivetheconfiguredIPsecprofile.Selecttheprofile,clickEnablebutton,thenitwillshowActiveatActiveStatus.

IPSecClientSideStep1)PuttheClientRouteronline.


Step2)FillintheIPSecparametersasfollows,


AndAdvanceasfollows,


Step3)ActivetheconfiguredIPsecprofile.Selecttheprofile,clickEnablebutton,thenitwillshowActiveatActiveStatus.

AftersettingsforServerRouterandClientRouter,theIPsecwillstarttoconnectautomatically.ForClientSide,itwilldisplaythefollowingstatus,


ForServerSide,itwilldisplaythefollowingsatus,

TestResult:TrytopingfromClienttoServer,andfromServertoClient.Apositiveresponseinthecommandpromptwindowindicatessuccessfuloperation.

proroute-h685-3g-and-4g-router-user-guide.pdf

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