proprietary & confidential solving content workflow problems in the corporate setting a...
TRANSCRIPT
Proprietary & Confidential Proprietary & Confidential
Solving Content Workflow problems in the corporate setting
A Presentation for ASIDIC14 September 2009
Proprietary & Confidential
Who We Serve:» Corporations in regulated, R&D-intensive industries» More than 50% of the Top-50 global pharmaceutical companies
What We Do:» Identify and solve critical content workflow & compliance issues » Help customers effectively procure & re-use peer-reviewed
literature» Design & implement modular “no platform fee” transaction and
end-user management systems that excel in performance basics – simplicity, efficiency, quality and stability
Our Approach:» Exploratory “no cost” engagements to develop new RD solutions» Confirmatory review of client needs to implement existing RD
solutions
About Us
Proprietary & Confidential
Our Solutions
Research Development Manufacturing Marketing Sales
» Article Retrieval» Document Delivery» Internal Fulfillment
Engine» Collection Management» Offline Link Resolver» Copyright Compliance» Regulatory Submissions» Content Workflow &
Spend Management Analysis
» Article Re-Use SolutionsUIs and back-end order routing worfklow
» Reprints, ePrints, Permissions
» Digital Rights Management» Print-on-Demand» Inventory Management» Regulatory Compliance» Copyright Compliance» Content Workflow & Spend
Management Analysis
Map to the article life-cycle within the enterprise
Proprietary & Confidential
Let’s take a real-world look at a problem: The inaccurate copyright statement
This document is protected by U.S. and International Copyright Laws. A single copy is cleared for use outside of Homme6. No further reproduction or distribution is permitted.
Proprietary & Confidential
….the same issue occurs in the browser
Proprietary & Confidential
Summary of the problem:
• The corporation has acquired additional distribution rights from the publisher and via the CCC, and has catalogued those rights within the CCC’s RightSphere product.
• Workflow for obtaining articles is separate and different to workflow for learning about usage rights.
• End-user may not have the mental bandwidth at that particular moment to go to various resources.
• Compliance and procedure lapses inevitably occur.
Proprietary & Confidential
Solution Step 1: Create a very simple Content Workflow for obtaining articles
Step 2:
Pinpoint RightSphere integration points.
Proprietary & Confidential
Step 3: ImplementationE-mail integration points
Proprietary & Confidential
Voila! Clicking on the link takes end-user directly to usage rights data on RightSphere:
PPV/Document Delivery
Archiving
Permissions
Proprietary & Confidential
Step 3 (cont’d): Browser integration points
Proprietary & Confidential
The benefits to Reprints Desk of having a focus on Content Workflow integration:
» 5 consecutive quarters of strong growth during a terrible market.
» Named to KMWorld’s “100 knowledge management companies that matter” (one of the youngest companies ever to have achieved that distinction).
» Ranked #1 overall & in each category measured in Outsell’s 2008 Document Delivery Scorecard
» Earned a 97% customer satisfaction rating from the Dun & Bradstreet 2009 Open Ratings evaluation, relative to other companies with similar classifications
Proprietary & Confidential Proprietary & Confidential
Thank You, and please, focus on the workflow!For more information:
Peter Derycz, CEOReprints DeskP: +1 310 990 8085E: [email protected]: TBA