proposal document for nccb
TRANSCRIPT
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InstaOfficeProposal Document
For
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TATA TELESERVICES LIMITED
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Index
Index .........................................................................................................................................2
Introduction ...............................................................................................................................4
About TTSL and its National Presence ................................................................................... ..5
Automatic Switched Optical Network (ASON) Network of TTSL ...............................................7
TTL InstaOffice Offer ................................................................................................................9
Tariff Plan details ....................................................................................................................12
Figures
Figure 1 TTSL TL9000 certificate...........................................................................................8
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Introduction
Tata Teleservices (TTSL) spearheads the Tata groups presence in the telecom
sector. The company offers the full range of telecom services, spanning mobile
services, wireless desktop phones, public booth telephony, MPLS VPN, Internet and
wireline services.
TTSL, along with its subsidiary Tata Teleservices (Maharashtra), serves over 70 million
customers in more than 7,500 towns across the country. Its network has been rated as
the best in India by the Telecom Regulatory Authority of India through independent
surveys. TTSL has state of art Wireless and Wired network deployed across India. With
this TTSL is considering this as the opportunity to provide and commissioning
InstaOffice (Customer Name) locations across India.
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About TTSL and its National Presence
Tata Teleservices Ltd (TTSL) represents Tata Groups telecom foray in
India and operates/offers telecom services under the brand name Tata Indicom.
Tata Teleservices started its services in 1996 in AP. It took over Hughes
Telecom, in Maharashtra in 2002 and renamed it as Tata Teleservices
(Maharashtra) Limited.
In Nov 2008, TTSL entered into an agreement with Japanese telecom
major NTT DOCOMO, in which NTT DOCOMO acquired a 26% stake in TTSL for USD
2.7 billion.
Tata Indicom offers Integrated fixed line, Wireless, Mobile products &
Enterprise network solutions & applications on world class technology platforms.
Meshed wireless & fixed access network with strong 100000+ Kms
National Backbone
Tata Teleservices has more than 10,000 employees working across India.
Today, TTSL, along with Tata Teleservices (Maharashtra) Ltd, serves
over 50 million customers in over 350000 towns and villages across the country
Along with Enterprise Business Services (EBS) a SME vertical created has
been created to serve the both the top most enterprise customers & large base of
SME customers in India, serves the end-to-end telecom solutions across 22 circles
India.
Some of the major customers served by EBS are- Intel, IBM, Accenture,
Infosys, Wipro, HP India, Dell India, TCS, JP Morgan, Tech Mahindra, HCL,
Microsoft etcs.,
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Some of the major data(MPLS,IBW & NLD) customers for EBS are SAP
Labs, Bangalore International Airport, MetLife India, Mindtree, Sasken, Iflex, Dell
India
Majority of the carriers in India depend upon Tata Tele for their data
network to offer their services to end customers. EBS serves AT&T, Verizon,
France Telecom,
Shyam Telecom, Aircel, Tata Communications, Spice (Idea), Tulip and
others for their backbone as well as the connectivity.
TTSL deploys predominantly fiber based network.
Concentrated more towards business parks & Enterprise customers.
3 layer approach DWDM, SDH Aggregate, SDH Access.
Initial roll out in Ring Topology and evolve towards mesh.
Constant technology upgrade.
Carriers Carrier network
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Automatic Switched Optical Network (ASON) Network of TTSL
TTSL is having 100000+ Kms of operational fiber optical backbone
network with DWDM and SDH capacities in different layers.
Being an access service provider all the fiber rings are connected to
ensure shorter ring lengths.
Going forward at all transmission aggregation points we are deploying
digital cross connects with ASON feature to create restoration paths so that circuit
uptime can be improved.
The restoration network is having a different topology than those of
with other operators therefore in any of the physical path even though we are co-
sharing with other operators the circuit restoration will take place because of the
other paths available from the same node.
Enclosed is the diagram of our ASON topology, kindly refer the below
diagram.
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Below given the TL 9000 certificate recently acquired by TTSL.
Figure 1 TTSL TL9000 certificate
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small giant medium
TTL InstaOffice Offer
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Tata Teleservices Ltd. (TTL) has made constant effort to bring best services to our
customer. TTL now presents InstaOffice for entire office requirement.
Why InstaOffice?
You are a SME and you need a number for your
callers to call you and place orderBoard Number
You are an SME and you require your employees(or you) to call your customers to increase yourbusiness
Outgoing call
You need internet connection to help your businessgrow
Internetconnection
You need voice calling and internet connectivity onimmediate basis. Cannot wait for wire-linefeasibility
Immediatedeployment
Your location is not feasible on wire-line and RoW
permission cannot be obtained
Non-feasible
location
What does InstaOffice offers?
You receive all your incoming calls, playcustomized IVR, provide music on hold and checkthe call queue pop-ups through the CRM
Board Number
Make outgoing calls to all your customers andpartners at an attractive tariffs. All extension willhave DOD
Outgoing call
Stay connected with your customers on internetthrough 4-port LAN or WiFi. Partnered with Cisco
Internetconnection
Customized Music on-hold, mini CRM, telecom logreport, auto attendant & DOD and DID
Unique EPABXfeatures
No upfront charges towards EPABX and CiscorouterNo upfront Capex
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Feature and Benefits of InstaOffice
VOICE
Direct Inward and Direct Outward Dialing for caller and user convenience.
8 Port Auto attendant for customized voice greetings.
Routing predefined incoming numbers to designated extensions automatically.
Inbuilt Voice Help for user guidance and application operation
Customizable Music on Hold for recording corporate jingles or advertisement
Telecom Activity Log of over 10,000 calls including individual tagging for incoming, outgoingand missed calls.
Call Cost Record on an extension wise, linewiseor cumulative basis, daily, weekly or monthly.
Mini-CRM Software for Instant pop-ups with caller details, call log details, online phone book,report generation, etc.
Data
Multiple internet users ( and multiple device iPAD/ WiFi phones) can connect to InstaOfficethrough WiFi OR 4 machine can connect to LAN port.
Plug and play, secure WiFi and LAN support
InstaOffice powered by Cisco
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Tariff Plan details
Benefits of Road Warrior
No set-up and Installation charges
No upfront device cost
Three year agreement for Instaoffice
Tariff Plan
Voice Plan Unit
Monthly Rentals Rs.2800
Free call value Rs.2800 (only local)
CUG FREE
All local calls Rs.0.90 / 3 min
All STD calls Rs.1.00 / min
ILD calls US & Can Rs.5.00 / min
ILD calls UK Fix Rs.8.00 / min
End of document]
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