proposal covid-19 strategic response lab...a structured process, identifying implications and next...
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ProposalCOVID-19 Strategic Response LabDeloitte, April 2020
© 2020. Deloitte Poland 2
To ensure survival after the COVID 19 shock, organizations need to anticipate implications for their business environment in 6-24 months and to identify appropriate strategies
After immediate tactical measures, corporates need to focus on strategic responses
Organisations will need to react to COVID-19 along three horizons
of operations?•How to protect people and assets?•How to stay in contact with key clients?
Assure continuity Thrive in a post corona worldRecover control
To minimize losses during the COVID-19 crisis, organizations need to anticipate the potential scale of the crisis within the upcoming 4-6 weeks and to define tactical measures
K E Y Q U E S T I O N S
• How to ensure the continuity of operations?
• How to protect people and assets?
• How to stay in contact with key clients?
K E Y Q U E S T I O N S
• How effective are the policies taken by governments across the globe?
• To what extent will customers be affected?
• How resilient are IT landscapes?
Every crisis also bears opportunity. To ensure full recovery from the COVID 19 shock and long-term survival, organizations need to look at the 2-5 year time horizon in order to anticipate their future business environment and reshape strategy
K E Y Q U E S T I O N S
• How will your customers' needs and buying preferences change because of COVID 19
• What will be the lasting the impact on the work force , supply chains, and business/operating models?
FOCUS OF THIS DOCUMENT
Tactical Horizon Short- to Mid-Term Horizon Long-Term Horizon
CURRENT RESPONSES TO THE CRISIS STRATEGY DESIGN
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Companies will seek clarity on, and a robust strategy for short- to mid-term implications (6-24 months)stemming from COVID 19.
These implications can be especially drawn from political, social and economic drivers. Already today we observe how the workforce finds new ways to work together and how halted value chains are bypassed.All industries are disrupted.
To be successful in the future, companies will have to identify their individual industry implications of, and response strategies for the COVID 19 pandemic.
COVID-19 brought volatility in business environment and requires strategy response
What is the situation? What is the challenge? What is our solution?
The virus COVID-19, is continuing to spread all over the globe leaving us with a profound impact on society and business.
Due to its high infection rate and impact on public health system, governments have begun to limit public life, and thereby impacting significantly production, supply chains, travel, trade and how people work.
This development is disrupting value chains, communication and cooperation among business environments. While it is expected that COVID-19 might follow a similar path as in China (stagnation in growth within few months) it is certain that companies will have to operate differently in the short/mid-term future.
Built upon our proven scenario methodology and facilitated by internal and external key experts, we offer a digital COVID 19 three part Strategy Response Lab based on general scenarios.
This is aimed at helping you to:
• Develop company specific COVID 19 scenarios
• Identify implications for your market stakeholders (i.e. partner, regulators)
• Define initial short-term strategies, incl. no regret moves
• Discuss first operational next steps to react quickly to sudden market moves
What will my COVID 19 business
environment look like?
What should be the mid-term
strategic response?
What are the key disruptions
for my business?
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The Strategic Response Lab sessions will be designed for 10-25 participants of the following groups:
The Strategic Response Lab, built upon Deloitte’s initial COVID19 analyses, will guide your team througha structured process, identifying implications and next steps
COVID-19 Strategic Response Lab: Key Characteristics
Content Participants
The Strategic Response Lab will be specifically tailored to your needs and requirements, answering the following questions:
• What do client specific scenarios in the current COVID 19 characterized environment look like?
• Which implications for your stakeholders (e.g. distribution partners) can be drawn?
• Which position will you take in each scenario and which initial strategic actionsmust be pursued?
• How to operationalize the prioritized strategic actions?
Agenda –Strategic Response Lab
1. Introduction into scenario planning2. Recap COVID-19 general scenarios3. Development of client-specific scenarios
4. Scenario interpretation on impact on business environment
5. Derivation of strategic options6. Identification of operational next steps
Illustrative
The Lab will be delivered digitally and in three parts.
CLIENTMANAGEMENT
EXTERNAL EXPERTS (OPTIONAL)
DELOITTE SUBJECT MATTER AND
INDUSTRY EXPERTS
Move quickly, provide guidance, act in your customer’s interest!
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We will lead you through a structured approach to define your specific scenarios and to initiate a discussion on implications and strategic options
Proposed Structure of Three-Part Strategic Response Lab
TIME TOPIC DESCRIPTION
30 min
180 min
30 min
90 min
60 min
120 min
45 min
15 min
Welcome & Introduction in Lab Methodology
Client specific COVID 19 Scenarios
Deep Causes
Implications along Scenarios
Success Factors
Your Strategic Positioning along Scenarios
Operationalization
Wrap up and Next Steps
Introduction of participants, lab methodology and preliminary analyses
Development of client specific COVID-19 scenarios based on the identified market & COVID-19 drivers, incl.:• Driver analysis along impact and uncertainty• Identification of critical uncertainties• Correlation analysis• Definition of scenario framework and narratives
Derivation of key causes for the development in the business environment with focus on client industry and highly impactful events and triggers
Definition of specific implications in the respective scenarios with focus on customers, partners, competitors, and regulators
Definition of crucial success factors and core beliefs (what needs to be true), based on identified implications
Determination of how you would position yourself in each scenario and which initial strategic actions would be required to be successful (greenfield exercise)
Operationalization of prioritized strategic actions (applying the RACI framework)
Development of next steps and possible further actions to be taken
Part OneScenario Lab- 4 hours -
Part TwoImplications Lab-2 ½ hours -
Part ThreeStrategic Options Lab- 3 hours -
I N T E R M I S S I O N [May take between 30 min to one day]
I N T E R M I S S I O N [May take between 30 min to one day]
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Our recent remote working experience proved that digital tools enables all attendees to share knowledge and generate proactive participation culture
How to conduct the Strategic Lab Virtually?
Remote workshop rules Potential tools to be used
Sound and Video - possibility to hear and see individual workshop participants
Contribution - each participant has the same opportunityto express his or her opinion
Speed - each workshop is structured and managed at an appropriate pace
Sharing - each participant has the opportunity to share and view documents
Simplicity - tools are available from different platforms / infrastructures
Transparency - each participant has access to materials shared by other participants
Intuitiveness - tools do not require additional training, there are no barriers for the users
Structuring the discussion
(observations, idea, concept and conclusions) with easy modification and accessibility
Evaluation, selection and prioritisation
(democratisation of voting, anonymity and visualisation of results)
Hangouts
MS Teams
Skype
SurveyMonkey
Zoom
CrowdCast
Mural Miro
Google Forms
Google Draw PPT
Mentimeter
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Within two weeks, we will identify specific COVID 19 market trends and conduct the strategic response lab, given all key participants are available
Project Timeline and Pricing
Project Timeline Organization & Pricing
Kick-Off, incl. Scope Setting and Participant Coordination
Trend Identification with Expert Interviews and Desktop Research
Digital Set-up and Coordination of Online Survey and Lab Sessions
Online Survey (Open to all Participants)
Strategic Response Lab Sessions (Digital Workshops)
Development and Detailing of Narratives and Implications
W E E K 1 W E E K 2
Scenario Lab
Implications Lab
Strategic Options Lab
Hand-Overof Deliverables(see next slide
for details)
Project Organization
In week 1, we will identify client-specific COVID-19 market trends with expert interviews. In week 2, we will conduct all three parts of the strategic response lab series.
To conduct the project in the given time frame we require your full cooperation and input.
DEDICATED DELOITTE TEAM:1 Partner (0.5 day/week), 1 Director (1 day/week), 1 Manager (4 days/week), 1 Consultant (5 days/week), 1 Consultant (2 days/week)
PRICING
Fixed Cost:
€20,000 (excluding VAT)
This excludes expenses, which will be billed at cost.
Illustrative
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We will deliver key trends and scenario narratives, incl. drawn market implications and an initial set of jointly identified strategic options
Deliverables
Trend Impact-Uncertainty Analysis
Ranking of client Specific COVID 19
trends andidentification of critical
uncertainties
CriticalUncertainties
Identification of the most crucial, uncertain
trends
ScenarioNarratives
Concise and Comprehensive story of scenario characteristics
Market StakeholderImplications
Implications drawn from each future scenario
Initial StrategicOptions
Initial set of strategicactions drawn from each
scenario
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Copyright © 2020 DeloitteAll rights reserved. Member of Deloitte Touché Tohmatsu Limited
Thank you. Grzegorz CimochowskiPartnerFinancial Sector Industry [email protected]